Original record summaries, dates and identifiers for this model-year. Records 101–183 of 183, ordered newest first. Dated records on this page: Feb 2, 2019–Apr 7, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Apr 7, 2020Service Bulletin/Repair Instructions
APaS04072020905
NHTSA communication ID: 10173883
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports with a customer complaint of pulsation in the brakes when applying brakes at highway speeds, coming to a stop, etc. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports with a customer complaint of pulsation in the brakes when applying brakes at highway speeds, coming to a stop, etc. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain customers' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports with a customer complaint of pulsation in the brakes when applying brakes at highway speeds, coming to a stop, etc. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports with a customer complaint of pulsation in the brakes when applying brakes at highway speeds, coming to a stop, etc. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"ServiceNews Article - Are you having this issue while using Apple CarPlay? -It beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the Display Audio stays on."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Source components: ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots. We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019, "Popping or Crackling from the Speakers? Check MOST Bus Network." This Service News shows some examples of problem areas found during repairs and offers suggestions for how to isolate the source of the noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - We've been getting calls regarding some vehicles with accessory CD players that won't work after the recent OTA update. This issue is a normal occurrence, but it's not a hardware issue.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports with a customer complaint of pulsation in the brakes when applying brakes at highway speeds, coming to a stop, etc. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Owner Notification Letter - On 2019 Passport EX-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Line Summary Article - We've been getting calls regarding some vehicles with accessory CD players that won't work after the recent OTA update. This issue is a normal occurrence, but it's not a hardware issue.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda is also announcing a product update (PUD) for the same population of 2019 CR-V vehicles as well as certain 2019 Passport vehicles due to missing information in the owner's guide.
Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - Today, August 29, 2019, American Honda is announcing a product update for certain 2018-2020 Odyssey, 2019 Passport and 2019-2020 Pilot vehicles where the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - There's a video going around on YouTube and online forums that claims to fix an issue where the audio unit stays on with the ignition turned to OFF. This fix has you run a Hardware Auto Detect from the diagnostic screen. There's just one problem with this fix: if you run it with the audio unit in this failed state, it causes a No Audio Connection or Radio Unavailable message and a loss of sound! If you get any vehicles in for this issue, find out if your customer tried this fix. If they did, advise them to not run it again.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
"ServiceNews Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on."
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engineering Request for Investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network, which can be identified by the unique red and green connectors at each component of the infotainment system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection(PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Tech Line Summary Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on."
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - On February 2nd, 2019, American Honda announced a Product Update for certain 2019 Passport Elite and Touring vehicles to address issues where the telematics control unit (TCU) does not operate properly, preventing front control box connection to the internet, and prohibiting Wifi Hotspot and HondaLink remote functions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with a customer complaint of bumper paint peeling. To better understand the cause of this condition, AHM would like to collect specific information & parts from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Passports & Pilots with the steering found off center or pulling during the pre-delivery inspection (PDI). To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ServiceNews Article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network, which can be identified by the unique red and green connectors at each component of the infotainment system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Service Bulletin - An incorrectly programmed telematics control unit (TCU) was installed in the vehicle, which may result in one or more of the following symptoms: - HondaLink Services - Remote commands do not work, for example, remote door lock/unlock, virtual dashboard, safety and security services (automatic crash notification, eCall/911), etc. - The Wi-Fi Hotspot connection doesn't work. - Over the air (OTA) updates do not work."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer message - Today, February 2, 2019, American Honda is announcing a Product Update for certain 2019 Passport Elite and Touring vehicles to address issues where the telematics control unit (TCU) does not operate properly, preventing front control box connection to the internet, and prohibiting Wifi Hotspot and HondaLink remote functions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Service bulletin - An incorrectly programmed telematics control unit (TCU) was installed in the vehicle, which may result in one or more of the following symptoms: - HondaLink Services - Remote commands do not work, for example, remote door lock/unlock, virtual dashboard, safety and security services (automatic crash notification, eCall/911), etc. - The Wi-Fi Hotspot connection doesn't work. - Over the air (OTA) updates do not work."