The manufacturer’s record · Page 14 of 16

2010 GMC YUKON
Manufacturer communications & TSBs.Page 14

Original record summaries, dates and identifiers for this model-year. Records 1,301–1,400 of 1,530, ordered newest first. Dated records on this page: Nov 12, 2012–Mar 11, 2013.

Back to 2010 GMC YUKON problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Mar 11, 2013Service Bulletin/Repair Instructions

10-00-89-017Z

NHTSA communication ID: 10134652

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on fix it right for first time issues.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10134652 at NHTSA
Mar 5, 2013Service Bulletin/Repair Instructions

PI0522D

NHTSA communication ID: 10134646

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a procedure to adjust the transmission dipstick tube and/or install the transmission fluid filler tube sleeve to eliminate a tick, buzz or rattle noise from the front of dash, transmission filler tuber cracked or broken.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10134646 at NHTSA
Mar 4, 2013Service Bulletin/Repair Instructions

00-03-10-002G

NHTSA communication ID: 10134640

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.

Source components: WHEELS.

Source record 10134640 at NHTSA
Mar 1, 2013Service Bulletin/Repair Instructions

PIT4474D

NHTSA communication ID: 10247654

NHTSA source summary · Original PDF not reviewed by Recallfolio

Navigation or Radio Display Blank Or Flashing DTC B1265 B1288 Or B1289.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · UNKNOWN OR OTHER.

Source record 10247654 at NHTSA
Mar 1, 2013Service Bulletin/Repair Instructions

1308116001A

NHTSA communication ID: 10245804

NHTSA source summary · Original PDF not reviewed by Recallfolio

Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues

Source components: EQUIPMENT:ELECTRICAL.

Source record 10245804 at NHTSA
Mar 1, 2013Service Bulletin/Repair Instructions

PIT4474D

NHTSA communication ID: 10245293

NHTSA source summary · Original PDF not reviewed by Recallfolio

Navigation or Radio Display Blank Or Flashing DTC B1265 B1288 Or B1289.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10245293 at NHTSA
Feb 26, 2013Service Bulletin/Repair Instructions

PIP3140E

NHTSA communication ID: 10112885

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.

Source components: EQUIPMENT.

Source record 10112885 at NHTSA
Feb 22, 2013Service Bulletin/Repair Instructions

PIP5003C

NHTSA communication ID: 10112877

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a service four wheel drive message displayed in the driver?s information center. Technician may find Diagnostic Trouble Code C0387. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Code if it is a current code. Technician will need to attempt to duplicate the concern if the Diagnostic Trouble Code is set history. If the customer experiences repeat occurrences of this condition and a root cause cannot be determined, it is probable that the transfer case encoder motor is not responding quickly enough and should be replaced.

Source components: ENGINE AND ENGINE COOLING.

Source record 10112877 at NHTSA
Feb 20, 2013Service Bulletin/Repair Instructions

PIT5201

NHTSA communication ID: 10112872

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code B2555 may be found in a Driver and/or Passenger Door Module. Technician should ignore the Diagnostic Trouble Code if set in a driver door module and/or Passenger Door Module on a vehicles not equipped with front door panel courtesy lights.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR · VEHICLE SPEED CONTROL.

Source record 10112872 at NHTSA
Feb 13, 2013Service Bulletin/Repair Instructions

PIP5094

NHTSA communication ID: 10112857

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

Source components: ELECTRICAL SYSTEM.

Source record 10112857 at NHTSA
Feb 5, 2013Service Bulletin/Repair Instructions

PIP4819A

NHTSA communication ID: 10112844

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp and the engine misfires. Technician may find Diagnostic Trouble Codes P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and P0308. Technician will need to inspect the spark plug wires. Technician will need to replace any loose spark plug wires.

Source components: ELECTRICAL SYSTEM · ENGINE · EXTERIOR LIGHTING.

Source record 10112844 at NHTSA
Feb 4, 2013Service Bulletin/Repair Instructions

PIP3119K

NHTSA communication ID: 10112842

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.

Source record 10112842 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIP4819A

NHTSA communication ID: 10253144

NHTSA source summary · Original PDF not reviewed by Recallfolio

SES Light Rough Running And/Or Lack Of Power.

Source components: ENGINE AND ENGINE COOLING.

Source record 10253144 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIT5201

NHTSA communication ID: 10247756

NHTSA source summary · Original PDF not reviewed by Recallfolio

Driver or Passenger Door Module DTC B2555.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.

Source record 10247756 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIT4605D

NHTSA communication ID: 10247662

NHTSA source summary · Original PDF not reviewed by Recallfolio

Cold Air Leak On Passenger Floor.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10247662 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIT5201

NHTSA communication ID: 10247101

NHTSA source summary · Original PDF not reviewed by Recallfolio

Driver or Passenger Door Module DTC B2555.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.

Source record 10247101 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

120601007A

NHTSA communication ID: 10245777

NHTSA source summary · Original PDF not reviewed by Recallfolio

New Service Cam Bearings For Gen IV V8 Engines

Source components: ELECTRICAL SYSTEM:PROPULSION SYSTEM · ENGINE · UNKNOWN OR OTHER.

Source record 10245777 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

120232001A

NHTSA communication ID: 10245765

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hydraulic Power Steering Leak at Hose Connection to Steering Rack

Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN · POWER TRAIN:DRIVELINE:HYDRAULIC:HOSES AND FITTINGS · STEERING · STEERING:HYDRAULIC POWER ASSIST SYSTEM.

Source record 10245765 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIP5092

NHTSA communication ID: 10112837

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that a driveline noise or vibration at various speeds and operating conditions. Technician should be advised that the vehicle should always be restored to a factory configuration when diagnosing noise and vibration concerns.

Source components: PARKING BRAKE:DRIVELINE.

Source record 10112837 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIP5089

NHTSA communication ID: 10112836

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10112836 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIT5201

NHTSA communication ID: 10062871

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY:DOOR.

Source record 10062871 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

PIT-5201

NHTSA communication ID: 10051905

NHTSA source summary · Original PDF not reviewed by Recallfolio

GMC/CHEVROLET: THE PASSENGER AND/OR DRIVER DOOR MODULE COURTESY LIGHTS CALIBRATIONS ARE THE SAME, WITH OR WITHOUT, DOOR PANEL COURTESY LIGHTS. MODEL 2007-2013 AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKONS. 8PE

Source components: STRUCTURE:BODY:DOOR.

Source record 10051905 at NHTSA
Feb 1, 2013Service Bulletin/Repair Instructions

12-02-32-001

NHTSA communication ID: 10043850

NHTSA source summary · Original PDF not reviewed by Recallfolio

GMC: HYDRAULIC POWER STEERING LEAK AT HOSE CONNECTION TO STEERING RACK. ALL POTENTIAL LEAKS SHOULD BE COMPLETELY CLEANED AND INDENTIFIED BEFORE ATTEMPTING TO REPAIR OR REPLACE ANY POWER STEERING COMPONENTS. *JS UPDATED 4/22/13. *PE

Source components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS.

Source record 10043850 at NHTSA
Jan 31, 2013Service Bulletin/Repair Instructions

PIT4605D

NHTSA communication ID: 10112763

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a cold air leak on the front passenger side while driving. Technician will need to use black RTV silicone and apply over the seam between the upper and lower Heater-Vent-Air Conditioning case halves.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10112763 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

02-07-30-029T

NHTSA communication ID: 10133152

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the replacement process for the product quality center.

Source components: EQUIPMENT.

Source record 10133152 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

12-07-30-001B

NHTSA communication ID: 10133151

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.

Source components: POWER TRAIN.

Source record 10133151 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

13-08-116-001

NHTSA communication ID: 10133149

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.

Source components: ELECTRICAL SYSTEM:WIRING.

Source record 10133149 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

10-06-01-008H

NHTSA communication ID: 10133148

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides a procedure to install AFM oil deflector, rocker arm cover-left bank and clean carbon from cylinder due to engine oil consumption on aluminum block/iron block engines.

Source components: ENGINE.

Source record 10133148 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

00-03-10-006I

NHTSA communication ID: 10133147

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on tire radial force variation.

Source components: TIRES.

Source record 10133147 at NHTSA
Jan 28, 2013Service Bulletin/Repair Instructions

08-08-48-003G

NHTSA communication ID: 10133146

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides a procedure for adding double sided tape on the right and left windshield side reveal moldings to remove tapping, clicking or ticking type noise.

Source components: VISIBILITY:WINDSHIELD.

Source record 10133146 at NHTSA
Jan 25, 2013Service Bulletin/Repair Instructions

09-06-04-026F

NHTSA communication ID: 10133143

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on suspected tampering on vehicles modifications for identifying non GM ECM calibrations.

Source components: ELECTRICAL SYSTEM.

Source record 10133143 at NHTSA
Jan 25, 2013Service Bulletin/Repair Instructions

PIP5087

NHTSA communication ID: 10112740

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that may have a service 4WD message displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code C0379. Technician will need to inspect the front axle actuator connector for signs of moisture intrusion. If there is corrosion on the terminals at either location replace the actuator and harness.

Source components: POWER TRAIN:AXLE ASSEMBLY.

Source record 10112740 at NHTSA
Jan 23, 2013Service Bulletin/Repair Instructions

PIT5195

NHTSA communication ID: 10112737

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 miles per hour at any given speed when looking straight at the needle.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10112737 at NHTSA
Jan 16, 2013Service Bulletin/Repair Instructions

08-08-51-002A

NHTSA communication ID: 10133130

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.

Source components: STRUCTURE:BODY.

Source record 10133130 at NHTSA
Jan 16, 2013Service Bulletin/Repair Instructions

PIP5083

NHTSA communication ID: 10112725

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have misfires on cylinders 1, 4, 6 and 7. Technician should inspect the camshaft part numbers. Technician should ensure to use part number for the application by using the numbers stamped on the cam.

Source components: ENGINE.

Source record 10112725 at NHTSA
Jan 14, 2013Service Bulletin/Repair Instructions

03-00-89-013H

NHTSA communication ID: 10133125

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on a update for the Electronic Component Exchange Program (U.S. and Canada Only)

Source components: EQUIPMENT:ELECTRICAL.

Source record 10133125 at NHTSA
Jan 8, 2013Service Bulletin/Repair Instructions

PIP4138M

NHTSA communication ID: 10112702

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

Source components: ENGINE.

Source record 10112702 at NHTSA
Jan 3, 2013Service Bulletin/Repair Instructions

10-06-01-008G

NHTSA communication ID: 10133117

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides a procedure to install the updated valve cover for models built with the prior date listed to correct oil consumption of vehicles with higher mileage.

Source components: ENGINE.

Source record 10133117 at NHTSA
Jan 1, 2013Service Bulletin/Repair Instructions

PIT5195

NHTSA communication ID: 10247747

NHTSA source summary · Original PDF not reviewed by Recallfolio

Speedometer Needle Accuracy Information

Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.

Source record 10247747 at NHTSA
Jan 1, 2013Service Bulletin/Repair Instructions

PIT5195

NHTSA communication ID: 10247092

NHTSA source summary · Original PDF not reviewed by Recallfolio

Speedometer Needle Accuracy Information

Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.

Source record 10247092 at NHTSA
Dec 27, 2012Service Bulletin/Repair Instructions

PIP4138L

NHTSA communication ID: 10112697

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

Source components: EQUIPMENT:MECHANICAL · POWER TRAIN.

Source record 10112697 at NHTSA
Dec 20, 2012Service Bulletin/Repair Instructions

11-00-90-001A

NHTSA communication ID: 10138538

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.

Source components: ENGINE AND ENGINE COOLING.

Source record 10138538 at NHTSA
Dec 20, 2012Service Bulletin/Repair Instructions

11-00-90-001A

NHTSA communication ID: 10113849

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.

Source components: ENGINE AND ENGINE COOLING.

Source record 10113849 at NHTSA
Dec 19, 2012Service Bulletin/Repair Instructions

PI0648A

NHTSA communication ID: 10138554

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletins provides information regarding the release of a new designed HVAC blower motor assembley. The bulletin provides information on how to correctly install the parts to function as intended.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10138554 at NHTSA
Dec 19, 2012Service Bulletin/Repair Instructions

PI0648A

NHTSA communication ID: 10113847

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletins provides information regarding the release of a new designed HVAC blower motor assembley. The bulletin provides information on how to correctly install the parts to function as intended.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10113847 at NHTSA
Dec 18, 2012Service Bulletin/Repair Instructions

PIP4600C

NHTSA communication ID: 10112688

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that 2ML70 Transmission Assembly will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10112688 at NHTSA
Dec 17, 2012Service Bulletin/Repair Instructions

11-00-89-005C

NHTSA communication ID: 10138541

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138541 at NHTSA
Dec 17, 2012Service Bulletin/Repair Instructions

11-00-89-005C

NHTSA communication ID: 10113843

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113843 at NHTSA
Dec 13, 2012Service Bulletin/Repair Instructions

PI0876

NHTSA communication ID: 10138565

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken.

Source components: POWER TRAIN.

Source record 10138565 at NHTSA
Dec 13, 2012Service Bulletin/Repair Instructions

PI0876

NHTSA communication ID: 10113842

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10113842 at NHTSA
Dec 13, 2012Service Bulletin/Repair Instructions

PIT4543A

NHTSA communication ID: 10112668

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about the puddle light operation. Technician should be advised that the puddle lamps to operate, "Approach Lighting" must be turned on using the Drivers Information Center buttons.

Source components: EXTERIOR LIGHTING.

Source record 10112668 at NHTSA
Dec 12, 2012Service Bulletin/Repair Instructions

PIT3271F

NHTSA communication ID: 10112655

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Source components: TIRES · WHEELS.

Source record 10112655 at NHTSA
Dec 12, 2012Service Bulletin/Repair Instructions

PIT3173C

NHTSA communication ID: 10112641

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

Source components: ENGINE AND ENGINE COOLING.

Source record 10112641 at NHTSA
Dec 7, 2012Service Bulletin/Repair Instructions

10-00-89-017X

NHTSA communication ID: 10138545

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138545 at NHTSA
Dec 7, 2012Service Bulletin/Repair Instructions

12-03-10-003

NHTSA communication ID: 10138544

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides the proper information used to determine the road force variences within new tires being installed and the proper forms used to send the tires back if the road force is not within spec.

Source components: TIRES.

Source record 10138544 at NHTSA
Dec 7, 2012Service Bulletin/Repair Instructions

12-03-10-003

NHTSA communication ID: 10113838

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides the proper information used to determine the road force variences within new tires being installed and the proper forms used to send the tires back if the road force is not within spec.

Source components: TIRES.

Source record 10113838 at NHTSA
Dec 7, 2012Service Bulletin/Repair Instructions

10-00-89-017X

NHTSA communication ID: 10113837

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113837 at NHTSA
Dec 4, 2012Service Bulletin/Repair Instructions

PI0774B

NHTSA communication ID: 10138556

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10138556 at NHTSA
Dec 4, 2012Service Bulletin/Repair Instructions

PI0774B

NHTSA communication ID: 10113831

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10113831 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

PI0648A

NHTSA communication ID: 10253582

NHTSA source summary · Original PDF not reviewed by Recallfolio

Revised HVAC Blower Motor Installation Instructions.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10253582 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

120310003

NHTSA communication ID: 10245772

NHTSA source summary · Original PDF not reviewed by Recallfolio

Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns

Source components: SUSPENSION · TIRES · UNKNOWN OR OTHER · WHEELS · WHEELS:LUGS/NUTS/BOLTS/STUDS.

Source record 10245772 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

120310002

NHTSA communication ID: 10245770

NHTSA source summary · Original PDF not reviewed by Recallfolio

Proper Wheel Installation and Wheel Torque Techniques

Source components: TIRES · UNKNOWN OR OTHER · WHEELS · WHEELS:LUGS/NUTS/BOLTS/STUDS.

Source record 10245770 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

SB-12-03-10-003

NHTSA communication ID: 10062548

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE · STRUCTURE:BODY.

Source record 10062548 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

PI-0648

NHTSA communication ID: 10043510

NHTSA source summary · Original PDF not reviewed by Recallfolio

CADILLAC/CHEVROLET/GMC: ORIGINAL STYLE BLOWER MOTOR ASSEMBLY IS NO LONGER AVAILABLE. A REVISED HVAC BLOWER MOTOR ASSEMBLY FOR FULL SIZE TRUCKS IS REQUIRED, WITH MODIFICATIONS, TO FUNCTION PROPERLY. *PE UPDATED 2/25/13. *PE

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10043510 at NHTSA
Nov 30, 2012Service Bulletin/Repair Instructions

08-08-46-004A

NHTSA communication ID: 10138220

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10138220 at NHTSA
Nov 30, 2012Service Bulletin/Repair Instructions

08-08-46-004A

NHTSA communication ID: 10137478

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.

Source components: EQUIPMENT.

Source record 10137478 at NHTSA
Nov 30, 2012Service Bulletin/Repair Instructions

080846004A

NHTSA communication ID: 10126163

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10126163 at NHTSA
Nov 29, 2012Service Bulletin/Repair Instructions

PIT3330F

NHTSA communication ID: 10112614

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10112614 at NHTSA
Nov 29, 2012Service Bulletin/Repair Instructions

PIT4261C

NHTSA communication ID: 10112613

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

Source components: TIRES:SIDEWALL.

Source record 10112613 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

00-00-89-027G

NHTSA communication ID: 10138217

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10138217 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

00-00-89-027G

NHTSA communication ID: 10137475

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.

Source components: EQUIPMENT.

Source record 10137475 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

000089027G

NHTSA communication ID: 10126171

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.

Source components: EQUIPMENT.

Source record 10126171 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

PIC4801E

NHTSA communication ID: 10112608

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10112608 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

PIC4310H

NHTSA communication ID: 10112607

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10112607 at NHTSA
Nov 28, 2012Service Bulletin/Repair Instructions

PIT4733J

NHTSA communication ID: 10112606

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.

Source record 10112606 at NHTSA
Nov 27, 2012Service Bulletin/Repair Instructions

PIT4505F

NHTSA communication ID: 10112603

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a rattle, buzz, tick, or vibration type noise that appears to be coming from the center of the dash. Technician will adjust the transmission dipstick tube away from the front of cowl to provide additional clearance.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10112603 at NHTSA
Nov 26, 2012Service Bulletin/Repair Instructions

PI0657A

NHTSA communication ID: 10138212

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a procedure for replacement of the liftgate applique for concerns regarding the applique being deformed or dimpled or paint damage at the lower edge of the applique

Source components: EQUIPMENT · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10138212 at NHTSA
Nov 26, 2012Service Bulletin/Repair Instructions

PI0657A

NHTSA communication ID: 10137470

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a procedure for replacement of the liftgate applique for concerns regarding the applique being deformed or dimpled or paint damage at the lower edge of the applique

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10137470 at NHTSA
Nov 26, 2012Service Bulletin/Repair Instructions

120310002

NHTSA communication ID: 10126191

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.

Source record 10126191 at NHTSA
Nov 26, 2012Service Bulletin/Repair Instructions

PI0657A

NHTSA communication ID: 10126164

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information bulletin provides a procedure for replacement of the liftgate applique for concerns regarding the applique being deformed or dimpled or paint damage at the lower edge of the applique

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10126164 at NHTSA
Nov 26, 2012Service Bulletin/Repair Instructions

PIP3720D

NHTSA communication ID: 10112600

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.

Source components: POWER TRAIN:AXLE ASSEMBLY.

Source record 10112600 at NHTSA
Nov 21, 2012Service Bulletin/Repair Instructions

PIT4979C

NHTSA communication ID: 10112597

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Technician will need to reposition the fuel line and bracket down away from the floor pan.

Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS.

Source record 10112597 at NHTSA
Nov 20, 2012Service Bulletin/Repair Instructions

06-00-89-026J

NHTSA communication ID: 10138211

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.

Source components: EQUIPMENT.

Source record 10138211 at NHTSA
Nov 20, 2012Service Bulletin/Repair Instructions

06-00-89-026J

NHTSA communication ID: 10137469

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.

Source components: EQUIPMENT.

Source record 10137469 at NHTSA
Nov 20, 2012Service Bulletin/Repair Instructions

060089026J

NHTSA communication ID: 10126192

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10126192 at NHTSA
Nov 16, 2012Service Bulletin/Repair Instructions

PIT4585E

NHTSA communication ID: 10112581

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that may have a no crank condition after the vehicle has had very low accessory battery voltage or a dead battery condition. Technician may find Diagnostic Trouble Code P0C76 set. Technician should be advised that anytime a battery charger or booster pack is connected to the 12 volt battery, the ignition key should always be in the off position. If a battery charger or booster pack is connected to the 12 volt battery with the ignition key on tech will need to reset the Hybrid Powertrain Control Module Diagnostic Trouble Codes.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:IGNITION.

Source record 10112581 at NHTSA
Nov 16, 2012Service Bulletin/Repair Instructions

PIT4383N

NHTSA communication ID: 10112580

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that the Electronic Brake Control Module and Brake Pressure Modulator Valve for the 2-Mode Hybrid Utilities and Trucks will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact for further assistance.

Source components: SERVICE BRAKES.

Source record 10112580 at NHTSA
Nov 15, 2012Service Bulletin/Repair Instructions

PIT4593D

NHTSA communication ID: 10112578

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a lack of brake assist after disconnecting the battery or after the 12 volts battery has run low on voltage. The Antilock Braking System Malfunction Indicator Lamp may also be on. Technician may find Diagnostic Trouble Code C121D sym 00 or C056D sym 00 set in the Electronic Brake Control Module. Technician should be advised to wait for a period of at least 1 minute with the ignition in the "OFF" position prior to disconnecting the negative battery cable. Technician will need to follow these steps to repair the concern. 1. Install the negative battery cable to the battery. 2. Rotate the lever lock clockwise until an audible click is heard in order to connect the negative battery cable to the battery. 3. Position the negative battery cable insulating cover over the negative terminal. 4. Start the vehicle without stepping on the brake pedal. 5. Shut the vehicle "Off" for one minute. 6. Restart vehicle and check brakes for proper operation. 7. Clear codes in the Engine Control Module and the Electronic Brake Control Module.

Source components: ELECTRICAL SYSTEM · SERVICE BRAKES, ELECTRIC.

Source record 10112578 at NHTSA
Nov 15, 2012Service Bulletin/Repair Instructions

PIT4600E

NHTSA communication ID: 10112577

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about Electronic Brake Control Module relearn procedure is required anytime the Electronic Brake Control Module is replaced or has been Service Programming System reprogrammed.

Source components: EQUIPMENT:ELECTRICAL · SERVICE BRAKES, ELECTRIC.

Source record 10112577 at NHTSA
Nov 15, 2012Service Bulletin/Repair Instructions

PIT4041D

NHTSA communication ID: 10112573

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper wire between each signal circuit and the ground circuit. 3. If either test fails, check the wiring for the signal circuits, low reference circuit, or try a power lift gate control module from a known good vehicle. 4. If both tests pass, monitor the internal switch inputs in the lift gate latch assembly for proper operation. 5. If one of the internal lift gate latch assembly switch inputs are not reading correctly in one of the positions above and the vehicles passes test both test, replace the Lift Gate Latch Assembly.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10112573 at NHTSA
Nov 13, 2012Service Bulletin/Repair Instructions

10-00-89-010B

NHTSA communication ID: 10138201

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.

Source components: EQUIPMENT.

Source record 10138201 at NHTSA
Nov 13, 2012Service Bulletin/Repair Instructions

10-00-89-010B

NHTSA communication ID: 10137459

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.

Source components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.

Source record 10137459 at NHTSA
Nov 13, 2012Service Bulletin/Repair Instructions

12-00-89-002A

NHTSA communication ID: 10137458

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys

Source components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.

Source record 10137458 at NHTSA
Nov 13, 2012Service Bulletin/Repair Instructions

120089002A

NHTSA communication ID: 10126197

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys

Source components: EQUIPMENT.

Source record 10126197 at NHTSA
Nov 13, 2012Service Bulletin/Repair Instructions

100089010B

NHTSA communication ID: 10126196

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.

Source components: EQUIPMENT.

Source record 10126196 at NHTSA
Nov 12, 2012Service Bulletin/Repair Instructions

10-00-89-017W

NHTSA communication ID: 10138200

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.

Source record 10138200 at NHTSA
Nov 12, 2012Service Bulletin/Repair Instructions

01-00-89-010J

NHTSA communication ID: 10138197

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.

Source components: ENGINE · EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION · SERVICE BRAKES.

Source record 10138197 at NHTSA
Nov 12, 2012Service Bulletin/Repair Instructions

10-00-89-017W

NHTSA communication ID: 10137457

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.

Source components: EQUIPMENT.

Source record 10137457 at NHTSA
Nov 12, 2012Service Bulletin/Repair Instructions

01-00-89-010J

NHTSA communication ID: 10137454

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a revision for 01-00-89-010I to add the 2013 model year.

Source components: EQUIPMENT.

Source record 10137454 at NHTSA
Nov 12, 2012Service Bulletin/Repair Instructions

010089010J

NHTSA communication ID: 10126200

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10126200 at NHTSA