The manufacturer’s record · Page 13 of 17
Original record summaries, dates and identifiers for this model-year. Records 1,201–1,300 of 1,697, ordered newest first. Dated records on this page: Oct 10, 2014–Feb 27, 2015.
Back to 2014 GMC TERRAIN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10113575
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to information to correct a customer concern on opening hood when hood primary latch release cable is inoperative.
Source components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH.
Source record 10113575 at NHTSANHTSA communication ID: 10113573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113573 at NHTSANHTSA communication ID: 10113571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113571 at NHTSANHTSA communication ID: 10114432
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114432 at NHTSANHTSA communication ID: 10113566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10113566 at NHTSANHTSA communication ID: 10114408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114408 at NHTSANHTSA communication ID: 10113538
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Source components: TIRES · WHEELS.
Source record 10113538 at NHTSANHTSA communication ID: 10114392
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114392 at NHTSANHTSA communication ID: 10113531
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113531 at NHTSANHTSA communication ID: 10113527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
Source components: EXTERIOR LIGHTING.
Source record 10113527 at NHTSANHTSA communication ID: 10113519
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT:ELECTRICAL.
Source record 10113519 at NHTSANHTSA communication ID: 10113514
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
Source components: TIRES.
Source record 10113514 at NHTSANHTSA communication ID: 10113512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Source components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.
Source record 10113512 at NHTSANHTSA communication ID: 10139438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
Source components: EQUIPMENT.
Source record 10139438 at NHTSANHTSA communication ID: 10139437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
Source components: ELECTRICAL SYSTEM.
Source record 10139437 at NHTSANHTSA communication ID: 10139436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139436 at NHTSANHTSA communication ID: 10139433
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Source components: ELECTRICAL SYSTEM.
Source record 10139433 at NHTSANHTSA communication ID: 10139430
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
Source components: WHEELS.
Source record 10139430 at NHTSANHTSA communication ID: 10139422
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139422 at NHTSANHTSA communication ID: 10114352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: TIRES · WHEELS.
Source record 10114352 at NHTSANHTSA communication ID: 10139415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139415 at NHTSANHTSA communication ID: 10139414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139414 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10094888 at NHTSANHTSA communication ID: 10139411
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Source components: EQUIPMENT.
Source record 10139411 at NHTSANHTSA communication ID: 10095185
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN BEFORE REPLACING THE CRANKSHAFT TO REVIEW THE FOLLOWING. DEALER SHOULD COMPLETE THE SERVICE INFORMATION DIAGNOSTICS AND THE COST COMPARISON WORKSHEET FOR ASSEMBLY REPAIR VS REPLACEMENT. TECHNICIAN WILL USE THE LATEST VERSION OF 09-06-04-026G TO VERIFY THE ECM CALIBRATION IS NOT AN AFTERMARKET CALIBRATION. IF THE CUSTOMER PREFERS TO KEEP THE ORIGINAL NUMBERS MATCHING ENGINE PLEASE CALL TAC FOR REPAIR DIRECTION.
Source components: EQUIPMENT.
Source record 10095185 at NHTSANHTSA communication ID: 10139200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.
Source record 10139200 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10139198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10139198 at NHTSANHTSA communication ID: 10126251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Source components: POWER TRAIN.
Source record 10126251 at NHTSANHTSA communication ID: 10114801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114801 at NHTSANHTSA communication ID: 10250028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10250028 at NHTSANHTSA communication ID: 10246515
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10246515 at NHTSANHTSA communication ID: 10126248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Source components: WHEELS.
Source record 10126248 at NHTSANHTSA communication ID: 10126247
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10126247 at NHTSANHTSA communication ID: 10114798
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10114798 at NHTSANHTSA communication ID: 10114797
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10114797 at NHTSANHTSA communication ID: 10114783
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10114783 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSANHTSA communication ID: 10114777
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114777 at NHTSANHTSA communication ID: 10114775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Source components: ELECTRICAL SYSTEM.
Source record 10114775 at NHTSANHTSA communication ID: 10126221
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10126221 at NHTSANHTSA communication ID: 10126217
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to lubricate the windshield molding to correct the customers concern of the windshield creaking or popping when cold.
Source components: VISIBILITY:WINDSHIELD.
Source record 10126217 at NHTSANHTSA communication ID: 10114765
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have creak, pop, tick or itch type noise from the windshield area while driving the vehicle when the ambient temperature is below ?6.5° Celsius (20° Fahrenheit). If the technician has completed the latest version of PI1120 and the concern is still present the windshield will need to be replaced.
Source components: VISIBILITY:WINDSHIELD.
Source record 10114765 at NHTSANHTSA communication ID: 10114760
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10114760 at NHTSANHTSA communication ID: 10252165
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following diagnosis might be helpful if the vehicle exhibits the symptom(s).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10252165 at NHTSANHTSA communication ID: 10247716
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10247716 at NHTSANHTSA communication ID: 10247688
NHTSA source summary · Original PDF not reviewed by Recallfolio
Normal Characteristic - Sub-woofer Is Inoperative With a 2.4L Engine.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10247688 at NHTSANHTSA communication ID: 10247061
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10247061 at NHTSANHTSA communication ID: 10245938
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Module Does Not Support All B101D Symptom Codes.
Source components: ELECTRICAL SYSTEM.
Source record 10245938 at NHTSANHTSA communication ID: 10245327
NHTSA source summary · Original PDF not reviewed by Recallfolio
Normal Characteristic - Sub-woofer Is Inoperative With a 2.4L Engine.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10245327 at NHTSANHTSA communication ID: 10070149
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: VISIBILITY:WINDSHIELD.
Source record 10070149 at NHTSANHTSA communication ID: 10114271
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114271 at NHTSANHTSA communication ID: 10114270
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114270 at NHTSANHTSA communication ID: 10114759
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114759 at NHTSANHTSA communication ID: 10114748
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10114748 at NHTSANHTSA communication ID: 10114746
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
Source components: ENGINE.
Source record 10114746 at NHTSANHTSA communication ID: 10114267
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on top tier fuels and what brands are available.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10114267 at NHTSANHTSA communication ID: 10114265
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to check the headlamp wiring connector and replace if damaged.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10114265 at NHTSANHTSA communication ID: 10081067
NHTSA source summary · Original PDF not reviewed by Recallfolio
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
Source components: STEERING.
Source record 10081067 at NHTSANHTSA communication ID: 10114737
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have poor fuel economy. Dealer should obtain a detailed description of our customer?s driving habits on a daily basis, such as miles driven, roads taken, and speeds driven. Technician should perform an initial fuel economy evaluation and actual driving evaluation.
Source components: FUEL SYSTEM, OTHER.
Source record 10114737 at NHTSANHTSA communication ID: 10114262
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains a normal condition for what and how the drive line can clunk.
Source components: PARKING BRAKE:DRIVELINE.
Source record 10114262 at NHTSANHTSA communication ID: 10114260
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
Source components: FORWARD COLLISION AVOIDANCE.
Source record 10114260 at NHTSANHTSA communication ID: 10114257
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to repair the carpet by installing retainers, from pulling loose from the drivers body hinge pillar trim panel.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114257 at NHTSANHTSA communication ID: 10114719
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
Source components: VEHICLE SPEED CONTROL.
Source record 10114719 at NHTSANHTSA communication ID: 10114718
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have poor fuel economy. Dealer should obtain a detailed description of our customer?s driving habits on a daily basis, such as miles driven, roads taken, and speeds driven. Technician should perform an initial fuel economy evaluation and actual driving evaluation.
Source components: FUEL SYSTEM, OTHER.
Source record 10114718 at NHTSANHTSA communication ID: 10114241
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114241 at NHTSANHTSA communication ID: 10114705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114705 at NHTSANHTSA communication ID: 10114240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114240 at NHTSANHTSA communication ID: 10114239
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114239 at NHTSANHTSA communication ID: 10252163
NHTSA source summary · Original PDF not reviewed by Recallfolio
XM Audio Traffic And Travel Link Availability And Operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10252163 at NHTSANHTSA communication ID: 10250082
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Driveline Clunk Noise
Source components: POWER TRAIN.
Source record 10250082 at NHTSANHTSA communication ID: 10248748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Coverage Adjustment ? Power Steering Stick-Slip
Source components: POWER TRAIN · STEERING.
Source record 10248748 at NHTSANHTSA communication ID: 10247748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speedometer Needle Accuracy Information.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.
Source record 10247748 at NHTSANHTSA communication ID: 10247093
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speedometer Needle Accuracy Information.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.
Source record 10247093 at NHTSANHTSA communication ID: 10247063
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Blows Warm Or Poor Performance.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10247063 at NHTSANHTSA communication ID: 10246625
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK · UNKNOWN OR OTHER · VEHICLE SPEED CONTROL.
Source record 10246625 at NHTSANHTSA communication ID: 10246569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Driveline Clunk Noise
Source components: POWER TRAIN:DRIVELINE.
Source record 10246569 at NHTSANHTSA communication ID: 10245951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245951 at NHTSANHTSA communication ID: 10245741
NHTSA source summary · Original PDF not reviewed by Recallfolio
dealer Empowerment Labor Operations and Customer Enthusiam
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245741 at NHTSANHTSA communication ID: 10070542
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, OTHER.
Source record 10070542 at NHTSANHTSA communication ID: 10070541
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, OTHER.
Source record 10070541 at NHTSANHTSA communication ID: 10070132
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10070132 at NHTSANHTSA communication ID: 10135356
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135356 at NHTSANHTSA communication ID: 10114331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains the elimination of the rear seat floor filler trim panel .
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114331 at NHTSANHTSA communication ID: 10114328
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114328 at NHTSANHTSA communication ID: 10114318
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
Source components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP.
Source record 10114318 at NHTSANHTSA communication ID: 10135352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135352 at NHTSANHTSA communication ID: 10114316
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114316 at NHTSANHTSA communication ID: 10114312
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114312 at NHTSANHTSA communication ID: 10114309
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to care for wiper blades.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10114309 at NHTSANHTSA communication ID: 10135342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135342 at NHTSANHTSA communication ID: 10135337
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135337 at NHTSANHTSA communication ID: 10114299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114299 at NHTSANHTSA communication ID: 10114296
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114296 at NHTSANHTSA communication ID: 10114292
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:IGNITION.
Source record 10114292 at NHTSANHTSA communication ID: 10135322
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135322 at NHTSANHTSA communication ID: 10135321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135321 at NHTSA