The manufacturer’s record · Page 12 of 17
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,697, ordered newest first. Dated records on this page: Mar 1, 2015–Jul 10, 2015.
Back to 2014 GMC TERRAIN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSANHTSA communication ID: 10114596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P219A. Technician should use published Service Information diagnostics for Diagnostic Trouble Code P219A. If the Global Diagnostic System 2 fuel injector balance test does not isolate a cause for this concern, perform the Fuel Injector Diagnosis (w/CH47976 and CH-47976-500) in Service Information and evaluate for a rich or lean fuel injector.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10114596 at NHTSANHTSA communication ID: 10137943
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137943 at NHTSANHTSA communication ID: 10115076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10115076 at NHTSANHTSA communication ID: 10113717
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10113717 at NHTSANHTSA communication ID: 10115068
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have intermittent hard start Service Engine Soon Malfunction Indicator Lamp or low oil pressure lamp on. Technician may find Diagnostic Trouble Codes P0261, P0264, P0267, P0270, P0273, P0276, and or P0641. Technician should inspect the engine harness routing the Engine Control Module and the upper rear of the engine. Technician should repair and wires that are damaged from the harness rubbing. After the wires are repaired protective wrap, and reposition the harness away from the engine.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10115068 at NHTSANHTSA communication ID: 10113705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113705 at NHTSANHTSA communication ID: 10113704
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information on Electronic Brake Control Module (EBCM) reprogramming to correct a customer concern that during the activation of the Forward Collision Alert System (FCA), the car feels as if it is prematurely decelerating.
Source components: ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM.
Source record 10113704 at NHTSANHTSA communication ID: 10113703
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10113703 at NHTSANHTSA communication ID: 10115067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: ELECTRICAL SYSTEM.
Source record 10115067 at NHTSANHTSA communication ID: 10113701
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113701 at NHTSANHTSA communication ID: 10115053
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: SUSPENSION · TIRES.
Source record 10115053 at NHTSANHTSA communication ID: 10115048
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115048 at NHTSANHTSA communication ID: 10115037
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should not replace any parts, General Motors is currently evaluating the concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10115037 at NHTSANHTSA communication ID: 10113688
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113688 at NHTSANHTSA communication ID: 10113687
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113687 at NHTSANHTSA communication ID: 10115033
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P219A. Technician should use published Service Information diagnostics for Diagnostic Trouble Code P219A. If the Global Diagnostic System 2 fuel injector balance test does not isolate a cause for this concern, perform the Fuel Injector Diagnosis (w/CH47976 and CH-47976-500) in Service Information and evaluate for a rich or lean fuel injector.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10115033 at NHTSANHTSA communication ID: 10113683
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a windshield molding lubrication repair to correct a customer concern of a creak or pop type noise coming from the windshield area during cold ambient temperatures.
Source components: VISIBILITY:WINDSHIELD.
Source record 10113683 at NHTSANHTSA communication ID: 10115026
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10115026 at NHTSANHTSA communication ID: 10115022
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115022 at NHTSANHTSA communication ID: 10113681
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2016 model year to repair information for a customer concern of Malfunction Indicator Lamp (MIL) on, Reduced Power Mode on, DTC(s) set, and/or poor performance/shifts.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113681 at NHTSANHTSA communication ID: 10089943
NHTSA source summary · Original PDF not reviewed by Recallfolio
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10089943 at NHTSANHTSA communication ID: 10115014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115014 at NHTSANHTSA communication ID: 10115011
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115011 at NHTSANHTSA communication ID: 10113669
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113669 at NHTSANHTSA communication ID: 10115008
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have difficulty filling the fuel tank and / or experience fuel spit-back when fueling. Technician will follow published Service Information diagnostics to determine a root cause. If Service Information diagnostics does not isolate the cause of this concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP.
Source record 10115008 at NHTSANHTSA communication ID: 10115007
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, Service Suspension Control, or Hard Steering. Technician may find the following Diagnostic Trouble Codes stored C0196, C0186, C0287, C0710, C0045, C0050, C0800, U0077, U0074, U0125, U0126, U0100, U0101, U0121, U0415, U0432, U0121, and or U0140. Technician should inspect X411 connector for damage or corrosion. Technician will replace any terminals with damage or corrosion.
Source components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · EQUIPMENT:ELECTRICAL · SERVICE BRAKES, AIR:ANTILOCK · SUSPENSION.
Source record 10115007 at NHTSANHTSA communication ID: 10057078
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRICTION AND TURNING WOULD BE AN INCREASED EFFORT. MODEL 2011-2014 CRUZE, VOLT, 2010-14 EQUINOX, TERRAIN, 2012-14 VERANO, 2013-14 MALIBU. *PE UPDATED 11/6/15. *PE
Source components: STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10057078 at NHTSANHTSA communication ID: 10114585
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114585 at NHTSANHTSA communication ID: 10114583
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of part numbers that are missing from the service information documents. The following part numbers are for a cam nut that is available to adjust the rear toe 11519455, 11562237, 11570574.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114583 at NHTSANHTSA communication ID: 10114581
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for vehicles with an intermittent malfunction indicator lamp on, the interior lamps are inoperative and or the lift gate is inoperative. Diagnostic trouble codes U0078, U0140, U0151, U0155, U0164, U0198, or U0230 can be present. Inspect the body harness connector X901 for water intrusion or corrosion. Repair the connector and terminals as required.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114581 at NHTSANHTSA communication ID: 10113662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Source components: FUEL SYSTEM, OTHER.
Source record 10113662 at NHTSANHTSA communication ID: 10113658
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113658 at NHTSANHTSA communication ID: 10113657
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113657 at NHTSANHTSA communication ID: 10113656
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113656 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113653
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10113653 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10114547
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114547 at NHTSANHTSA communication ID: 10114546
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114546 at NHTSANHTSA communication ID: 10114543
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114543 at NHTSANHTSA communication ID: 10114516
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for a forward collision alert or lane departure warning inoperative with no diagnostic trouble codes stored. This concern could be caused by an aftermarket windshield. Verify there is the General Motors logo in the lower right corner of the windshield.
Source components: LANE DEPARTURE: WARNING.
Source record 10114516 at NHTSANHTSA communication ID: 10114507
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for vehicles with a malfunction indicator lamp on, service stabilitrak, power steering or vehicle soon message displayed on the drivers information center. The technician may find the following diagnostic trouble codes U0073, U0100, U0101, U0121 U0140 C0045, C0050 in the body control module, electronic brake control module, engine control module, or the transmission control module. There may be multiple loss of communication codes current or history for high speed General Motors Local Area Network. Inspect the connections at connector X411 for corrosion due to the location of the connector under the vehicle by the rear wheel.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114507 at NHTSANHTSA communication ID: 10059082
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET/GMC: DUE TO POSSIBLE AFTERMARKET WINDSHIELD, SOME VEHICLES MAY BE EXPERIENCING AN INTERMITTENT WARNING PERTAINING TO AN INOPERATIVE LAND DEPARTURE WARNING AND/OR FORWARD COLLISION ALERT. MODEL 2013-15 EQUINOX, TERRAIN. *PE
Source components: FORWARD COLLISION AVOIDANCE · LANE DEPARTURE: WARNING.
Source record 10059082 at NHTSANHTSA communication ID: 10114503
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Technician may find Diagnostic Trouble Codes U0125 00 U0074 00 U0073 and or C0045 C0050 symptom 06. Technician will need to inspect the X411 connecter for a wire break inside the wire harness. Also inspect the wire harness insulation within 1 inch of the X411 before and after connecter. Repair any damaged wiring to correct the concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114503 at NHTSANHTSA communication ID: 10114502
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
Source components: EQUIPMENT.
Source record 10114502 at NHTSANHTSA communication ID: 10114500
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: VISIBILITY/WIPER.
Source record 10114500 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10114488
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114488 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10114455
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a high pitched whistle or wind noise from the driver?s side mirror area between speeds 25 to 52 mph. Technician will need to use a rubber mallet and lightly tapping on the belt molding moving it toward the (A) pillar area. Then remove the belt molding, use a suitable piece of rubber and glue it to the back side of the of the belt molding to extend it to fill the gap.
Source components: EQUIPMENT.
Source record 10114455 at NHTSANHTSA communication ID: 10114451
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114451 at NHTSANHTSA communication ID: 10114449
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114449 at NHTSANHTSA communication ID: 10113577
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113577 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10139389
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10139389 at NHTSANHTSA communication ID: 10139379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139379 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10139367
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts, then the exhaust system by loosening the front pipe studs. Also work down the system disconnecting one exhaust hanger at a time. Then take the vehicle on a test drive to verify there was improvement. If additional steps are required place two sets of exhaust dampeners one set before and one set after the front catalytic converter. It may be required to move the pair of dampeners along the exhaust system to get the best results.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139367 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10139360
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139360 at NHTSANHTSA communication ID: 10139359
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139359 at NHTSANHTSA communication ID: 10135400
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135400 at NHTSANHTSA communication ID: 10135396
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135396 at NHTSANHTSA communication ID: 10113759
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113759 at NHTSANHTSA communication ID: 10113755
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE.
Source record 10113755 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSANHTSA communication ID: 10113752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10113752 at NHTSANHTSA communication ID: 10135388
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of pop or click noise when front seat is moved forward or backward.
Source components: BACK OVER PREVENTION · SEATS.
Source record 10135388 at NHTSANHTSA communication ID: 10135384
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT.
Source record 10135384 at NHTSANHTSA communication ID: 10113746
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of pop or click noise when front seat is moved forward or backward.
Source components: SEATS:FRONT ASSEMBLY:POWER ADJUST.
Source record 10113746 at NHTSANHTSA communication ID: 10113745
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113745 at NHTSANHTSA communication ID: 10113741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113741 at NHTSANHTSA communication ID: 10135383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT.
Source record 10135383 at NHTSANHTSA communication ID: 10113740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113740 at NHTSANHTSA communication ID: 10139322
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio?s Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139322 at NHTSANHTSA communication ID: 10135381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135381 at NHTSANHTSA communication ID: 10113738
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113738 at NHTSANHTSA communication ID: 10139314
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139314 at NHTSANHTSA communication ID: 10135377
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT.
Source record 10135377 at NHTSANHTSA communication ID: 10113731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113731 at NHTSANHTSA communication ID: 10135371
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.
Source record 10135371 at NHTSANHTSA communication ID: 10113724
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
Source components: ELECTRICAL SYSTEM:IGNITION.
Source record 10113724 at NHTSANHTSA communication ID: 10113720
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113720 at NHTSANHTSA communication ID: 10057985
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS 2014-2015 CHEVROLET EQUINOX, GMC TERRAIN EQUIPPED WITH 2.4 L ENGINE: VEHICLES EXPERIENCING LOSS OF POWER STEERING ASSIST, HARD STEERING, POWER STEERING MESSAGE ON DIC. *LJ
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10057985 at NHTSANHTSA communication ID: 10057663
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: 2014-2015 CHEVROLET EQUINOX, GMC TERRAIN: SOME CUSTOMERS ARE EXPERIENCING LOSS OF POWER STEERING ASSIST. *LJ
Source components: STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID.
Source record 10057663 at NHTSA