The manufacturer’s record · Page 9 of 18
Original record summaries, dates and identifiers for this model-year. Records 801–900 of 1,758, ordered newest first. Dated records on this page: Jun 26, 2015–Feb 8, 2016.
Back to 2011 GMC TERRAIN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10116874
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10116874 at NHTSANHTSA communication ID: 10116871
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116871 at NHTSANHTSA communication ID: 10116870
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure to install GM accessory mud guards for vehicles with the condition of road debris on rocker panel at floor door area
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116870 at NHTSANHTSA communication ID: 10116869
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to Inspect harness, splice 6 wire pigtail connector. Replace Accelerator Pedal Position (APP) sensor on vehices that have the condition of Malfunction Indicator Light (MIL) ON, Reduced Power Mode and DTCs
Source components: ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10116869 at NHTSANHTSA communication ID: 10114378
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114378 at NHTSANHTSA communication ID: 10116863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116863 at NHTSANHTSA communication ID: 10112302
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10112302 at NHTSANHTSA communication ID: 10112299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112299 at NHTSANHTSA communication ID: 10075736
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). They may also comment that they heard a single "pop" noise right before the oil leak started. Upon inspection, the technician will find that the oil leak is coming from the rear main oil seal of the engine as shown below. This may be the result of a frozen PCV system and excessive crankcase pressure. If a leaking rear main oil seal is found in warmer climates, this PI does not apply.
Source components: ENGINE.
Source record 10075736 at NHTSANHTSA communication ID: 10112278
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
Source components: STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10112278 at NHTSANHTSA communication ID: 10112272
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
Source components: ENGINE.
Source record 10112272 at NHTSANHTSA communication ID: 10246963
NHTSA source summary · Original PDF not reviewed by Recallfolio
Changing Turn-By-Turn Voice Response To Metric Or English Units
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10246963 at NHTSANHTSA communication ID: 10112267
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure to install retainers to the carpet to correct a condition of the carpet pulling loose from under driver side body hinge pillar trim panel
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10112267 at NHTSANHTSA communication ID: 10112264
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
Source components: STRUCTURE:BODY.
Source record 10112264 at NHTSANHTSA communication ID: 10246639
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
Source components: STEERING.
Source record 10246639 at NHTSANHTSA communication ID: 10115003
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10115003 at NHTSANHTSA communication ID: 10114977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114977 at NHTSANHTSA communication ID: 10114954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114954 at NHTSANHTSA communication ID: 10114945
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10114945 at NHTSANHTSA communication ID: 10201115
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Voice Fallback Number Update
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.
Source record 10201115 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190504
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190504 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10114939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10114939 at NHTSANHTSA communication ID: 10137258
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
Source components: EQUIPMENT.
Source record 10137258 at NHTSANHTSA communication ID: 10137257
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2016 model year to information to correct a customer concern on opening hood when hood primary latch release cable is inoperative.
Source components: STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS.
Source record 10137257 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10137255
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Source components: TIRES · TIRES:BEAD · TIRES:TREAD/BELT · WHEELS:RIM.
Source record 10137255 at NHTSANHTSA communication ID: 10115138
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10115138 at NHTSANHTSA communication ID: 10115129
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115129 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10075740
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
Source components: ENGINE.
Source record 10075740 at NHTSANHTSA communication ID: 10137249
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137249 at NHTSANHTSA communication ID: 10137246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137246 at NHTSANHTSA communication ID: 10115122
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts, then the exhaust system by loosening the front pipe studs. Also work down the system disconnecting one exhaust hanger at a time. Then take the vehicle on a test drive to verify there was improvement. If additional steps are required place two sets of exhaust dampeners one set before and one set after the front catalytic converter. It may be required to move the pair of dampeners along the exhaust system to get the best results.
Source components: ENGINE · POWER TRAIN · SUSPENSION.
Source record 10115122 at NHTSANHTSA communication ID: 10137237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10137237 at NHTSANHTSA communication ID: 10115095
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115095 at NHTSANHTSA communication ID: 10115090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Technician will need to test the battery using the GR8. Technician should also verify the charging system is operating correctly.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EXTERIOR LIGHTING:TURN SIGNAL.
Source record 10115090 at NHTSANHTSA communication ID: 10126401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: STRUCTURE.
Source record 10126401 at NHTSANHTSA communication ID: 10126395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126395 at NHTSANHTSA communication ID: 10126393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126393 at NHTSANHTSA communication ID: 10126385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10126385 at NHTSANHTSA communication ID: 10114909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114909 at NHTSANHTSA communication ID: 10114908
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE.
Source record 10114908 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10126375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126375 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10126370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10126370 at NHTSANHTSA communication ID: 10126369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM.
Source record 10126369 at NHTSANHTSA communication ID: 10114878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10114878 at NHTSANHTSA communication ID: 10126355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126355 at NHTSANHTSA communication ID: 10126351
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10126351 at NHTSANHTSA communication ID: 10126350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126350 at NHTSANHTSA communication ID: 10126349
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Source components: WHEELS.
Source record 10126349 at NHTSANHTSA communication ID: 10114862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114862 at NHTSANHTSA communication ID: 10114861
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114861 at NHTSANHTSA communication ID: 10127253
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
Source components: ELECTRICAL SYSTEM.
Source record 10127253 at NHTSANHTSA communication ID: 10127246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127246 at NHTSANHTSA communication ID: 10127240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127240 at NHTSANHTSA communication ID: 10127239
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that have a rattle noise from the rear lift gate on rough roads. Technician will need to inspect the lift gate wedges by opening the lift gate, insert paper between the body side & lift-gate side wedges, and then close the lift gate. If the paper cannot be removed, grease lift-gate side wedges. If the paper can be removed, reset the wedges by loosen lift-gate side wedge center screw to allow center portion to "ratchet" along internal detents freely, pull center adjustment portion of lift-gate side wedges to full downward position, close lift-gate to full latch engagement then use power to close lift-gate system (if available), close manually on non-power lift gates and do not slam, open lift gate, and pull the center adjustment portion down one additional detent & torque screw 5.0 newton meters if wedge adjustment does not have enough travel for the one additional detent add washer under the two lift-gate side wedge attachments to shim as required. Now to inspect the lift gate wedges by opening the lift gate, insert paper between the body side & lift-gate side wedges, and then close the lift gate. If the paper cannot be removed, grease lift-gate side wedges. If the concern is still present adjust lift-gate latch striker.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10127239 at NHTSANHTSA communication ID: 10127238
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10127238 at NHTSANHTSA communication ID: 10127230
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10127230 at NHTSANHTSA communication ID: 10127214
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, Service Suspension Control, or Hard Steering. Technician may find the following Diagnostic Trouble Codes stored C0196, C0186, C0287, C0710, C0045, C0050, C0800, U0077, U0074, U0125, U0126, U0100, U0101, U0121, U0415, U0432, U0121, and or U0140. Technician should inspect X411 connector for damage or corrosion. Technician will replace any terminals with damage or corrosion.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127214 at NHTSANHTSA communication ID: 10127199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.
Source record 10127199 at NHTSANHTSA communication ID: 10075420
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SUSPENSION:FRONT:CONTROL ARM.
Source record 10075420 at NHTSANHTSA communication ID: 10059130
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET/GMC: IN FOOTWELL AREA OF SOME VEHICLES, IN DRIVER OR PASSENGER SIDE, CARPET/FLOOR IS WET DUE TO SEALING THAT WAS INSUFFICIENT OR INCOMPLETE IN FRONT ROOF OF BODY SIDE SEAMS OUTER PANEL. MODEL 2010-16 TERRAIN, EQUINOX. *PE
Source components: STRUCTURE · STRUCTURE:FRAME AND MEMBERS.
Source record 10059130 at NHTSANHTSA communication ID: 10114694
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10114694 at NHTSANHTSA communication ID: 10114693
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: VISIBILITY · VISIBILITY:REAR WINDOW WIPER/WASHER · VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10114693 at NHTSANHTSA communication ID: 10113818
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 and 2016 Model Years to repair information to correct a customer concern of finding a wet carpet/floor in the driver or passenger footwell area.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113818 at NHTSANHTSA communication ID: 10113810
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113810 at NHTSANHTSA communication ID: 10113807
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin announces the availability of a insulator service part for prevention of liftgate rust/corrosion at rear center applique
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10113807 at NHTSANHTSA communication ID: 10113800
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · STEERING.
Source record 10113800 at NHTSANHTSA communication ID: 10113796
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper use of GM floor mats.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113796 at NHTSANHTSA communication ID: 10113792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113792 at NHTSANHTSA communication ID: 10114642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114642 at NHTSANHTSA communication ID: 10113788
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113788 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10059175
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN, 2014-15 ELR, 2014-16 IMPALA, 2012-15 VERANO, 2011-15 CRUZE, VOLT. *PE
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM · STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10059175 at NHTSANHTSA communication ID: 10138154
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10138154 at NHTSANHTSA communication ID: 10114639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM.
Source record 10114639 at NHTSANHTSA communication ID: 10114638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10114638 at NHTSANHTSA communication ID: 10138139
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138139 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10114613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114613 at NHTSANHTSA communication ID: 10089894
NHTSA source summary · Original PDF not reviewed by Recallfolio
15285 - SPECIAL COVERAGE. SOME 2011 MODEL YEAR CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, EQUIPPED WITH A 2.4L ENGINE, MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION (LESS THAN 2,000 MILES PER QUART OF ENGINE OIL), DUE TO PISTON RING WEAR. IF THIS CONDITION IS PRESENT, THE OIL CAN LIGHT MAY ILLUMINATE ON THE INSTRUMENT PANEL OR THE FOLLOWING MESSAGE MAY APPEAR IN THE DRIVER INFORMATION CENTER: OIL PRESSURE LOW STOP ENGINE. DEALERS ARE TO REPLACE THE 4 PISTON ASSEMBLIES.
Source components: ENGINE.
Source record 10089894 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSANHTSA communication ID: 10138117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10138117 at NHTSANHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSANHTSA communication ID: 10114596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P219A. Technician should use published Service Information diagnostics for Diagnostic Trouble Code P219A. If the Global Diagnostic System 2 fuel injector balance test does not isolate a cause for this concern, perform the Fuel Injector Diagnosis (w/CH47976 and CH-47976-500) in Service Information and evaluate for a rich or lean fuel injector.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10114596 at NHTSANHTSA communication ID: 10137943
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137943 at NHTSANHTSA communication ID: 10114592
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. This concern could be due to an incorrect intake camshaft or camshaft actuator sprocket. A diagnostic trouble code of P0171 could also set from installing incorrect injectors.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114592 at NHTSANHTSA communication ID: 10114589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. This concern could be due to an incorrect intake camshaft or camshaft actuator sprocket. A diagnostic trouble code of P0171 could also set from installing incorrect injectors.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114589 at NHTSANHTSA communication ID: 10058791
NHTSA source summary · Original PDF not reviewed by Recallfolio
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES, DUE TO WEAR OF THE PISTON RING, ARE EXPERIENCING AN EXCESSIVE AMOUNT OF ENGINE OIL CONSUMPTION AND CAUSING THE ILLUMINATION OF OIL LIGHT. MODEL 2011 EQUINOX, TERRAIN. *PE
Source components: ENGINE.
Source record 10058791 at NHTSANHTSA communication ID: 10115076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10115076 at NHTSANHTSA communication ID: 10113718
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of slip or no reverse or 3rd gear, no forward, MIL illuminated, DTC P0776 set.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113718 at NHTSANHTSA communication ID: 10113717
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10113717 at NHTSA