The manufacturer’s record · Page 1 of 2
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 110, ordered newest first. Dated records on this page: May 10, 2016–Aug 25, 2026.
Back to 2016 Ford FIESTA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11036546
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
Campaign / software reference: 26L02
Source components: ENGINE · UNKNOWN OR OTHER.
Source record 11036546 at NHTSANHTSA communication ID: 11030282
NHTSA source summary · Original PDF not reviewed by Recallfolio
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER.
Source record 11030282 at NHTSANHTSA communication ID: 11029052
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER.
Source record 11029052 at NHTSANHTSA communication ID: 11025837
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
Source components: ELECTRICAL SYSTEM.
Source record 11025837 at NHTSANHTSA communication ID: 11025611
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 11025611 at NHTSANHTSA communication ID: 11001174
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
Source components: UNKNOWN OR OTHER.
Source record 11001174 at NHTSANHTSA communication ID: 10254138
NHTSA source summary · Original PDF not reviewed by Recallfolio
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Source components: EQUIPMENT.
Source record 10254138 at NHTSANHTSA communication ID: 10251952
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10251952 at NHTSANHTSA communication ID: 10235153
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Source components: STRUCTURE.
Source record 10235153 at NHTSANHTSA communication ID: 10205694
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10205694 at NHTSANHTSA communication ID: 10201050
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM.
Source record 10201050 at NHTSANHTSA communication ID: 10201013
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM.
Source record 10201013 at NHTSANHTSA communication ID: 10198605
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
Source components: ELECTRICAL SYSTEM.
Source record 10198605 at NHTSANHTSA communication ID: 10194428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10194428 at NHTSANHTSA communication ID: 10180428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING.
Source record 10180428 at NHTSANHTSA communication ID: 10179185
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford scan tool and perform a PMI on the IPC. Do not reconnect the IPC until after the scan tool states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10179185 at NHTSANHTSA communication ID: 10179117
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10179117 at NHTSANHTSA communication ID: 10177042
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177042 at NHTSANHTSA communication ID: 10172972
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
Source record 10172972 at NHTSANHTSA communication ID: 10170917
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2014-2018 Fiesta vehicles may exhibit a clicking noise from the driver side dash panel while operating the air distribution control. This may be due to a damaged door actuator and/or contact between the instrument panel (IP) ground and/or Sync 3 radio harnesses and the air distribution door actuating gear. To correct the condition, follow the Service Procedure steps to reroute the wiring harnesses and/or replace the door actuator.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10170917 at NHTSANHTSA communication ID: 10169986
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: POWER TRAIN.
Source record 10169986 at NHTSANHTSA communication ID: 10168810
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Source components: ELECTRICAL SYSTEM.
Source record 10168810 at NHTSANHTSA communication ID: 10164596
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10164596 at NHTSANHTSA communication ID: 10164508
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Source components: VISIBILITY · VISIBILITY:GLASS, SIDE/REAR.
Source record 10164508 at NHTSANHTSA communication ID: 10163594
NHTSA source summary · Original PDF not reviewed by Recallfolio
Short-Term DPS6 Dealer Customer Handling Direction
Source components: POWER TRAIN.
Source record 10163594 at NHTSANHTSA communication ID: 10162087
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
Source components: ELECTRICAL SYSTEM.
Source record 10162087 at NHTSANHTSA communication ID: 10160931
NHTSA source summary · Original PDF not reviewed by Recallfolio
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Source components: POWER TRAIN.
Source record 10160931 at NHTSANHTSA communication ID: 10160880
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10160880 at NHTSANHTSA communication ID: 10159489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10159489 at NHTSANHTSA communication ID: 10159463
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Fiesta vehicles built on or before 19-Feb-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0128 stored in the powertrain control module (PCM). This may be due to some PCM software parameters related to engine temperature. To resolve the condition, reprogram the PCM.
Source components: ENGINE AND ENGINE COOLING.
Source record 10159463 at NHTSANHTSA communication ID: 10159509
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10159509 at NHTSANHTSA communication ID: 10156601
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 F-Super Duty and 2016-2018 Fiesta vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10156601 at NHTSANHTSA communication ID: 10156887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10156887 at NHTSANHTSA communication ID: 10155575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10155575 at NHTSANHTSA communication ID: 10153969
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Source components: EQUIPMENT.
Source record 10153969 at NHTSANHTSA communication ID: 10153948
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
Source components: ELECTRICAL SYSTEM.
Source record 10153948 at NHTSANHTSA communication ID: 10148737
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10148737 at NHTSANHTSA communication ID: 10148728
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (WSM), Section 303-03. If no external coolant loss is confirmed, further investigation of the integrated exhaust manifold (IEM) interface is required. Carefully inspect the manifold port area for cracks. If a crack is found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01 for the repair procedures
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10148728 at NHTSANHTSA communication ID: 10149770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Source components: ELECTRICAL SYSTEM.
Source record 10149770 at NHTSANHTSA communication ID: 10144930
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM.
Source record 10144930 at NHTSANHTSA communication ID: 10144207
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2018 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, Contact Hotline message, odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford scan tool and perform a PMI on the IPC. Do not reconnect the IPC until after the scan tool states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.
Source components: ELECTRICAL SYSTEM.
Source record 10144207 at NHTSANHTSA communication ID: 10144182
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 18-2024 to update the model years. Some 2011-2018 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. Blower motor fuse F4 in the battery junction box (BJB) may also be open and the cabin air filter may be saturated. Follow the Service Procedure steps to correct the condition.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10144182 at NHTSANHTSA communication ID: 10143103
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10143103 at NHTSANHTSA communication ID: 10143102
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10143102 at NHTSANHTSA communication ID: 10137126
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10137126 at NHTSANHTSA communication ID: 10137113
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Source components: EQUIPMENT.
Source record 10137113 at NHTSANHTSA communication ID: 10137100
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10137100 at NHTSANHTSA communication ID: 10136597
NHTSA source summary · Original PDF not reviewed by Recallfolio
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10136597 at NHTSANHTSA communication ID: 10136588
NHTSA source summary · Original PDF not reviewed by Recallfolio
The procedure in video has not changed. The new screen (D2BZ-18D395-A) installation is the same as the previous level part used in the video. The video is located under GSB G0000060.
Source components: EQUIPMENT.
Source record 10136588 at NHTSANHTSA communication ID: 10140332
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10140332 at NHTSANHTSA communication ID: 10138533
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10138533 at NHTSANHTSA communication ID: 10140309
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power distribution box may also be open and the cabin air filter may be water saturated. Follow the Service Procedure steps to correct the condition.
Source components: ENGINE · EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10140309 at NHTSANHTSA communication ID: 10138510
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power distribution box may also be open and the cabin air filter may be water saturated. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138510 at NHTSANHTSA communication ID: 10140323
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10140323 at NHTSANHTSA communication ID: 10140316
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and perform a PMI on the IPC. Do not reconnect the IPC until after the IDS or FJDS states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10140316 at NHTSANHTSA communication ID: 10138524
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10138524 at NHTSANHTSA communication ID: 10138517
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and perform a PMI on the IPC. Do not reconnect the IPC until after the IDS or FJDS states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138517 at NHTSANHTSA communication ID: 10127426
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10127426 at NHTSANHTSA communication ID: 10127425
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10127425 at NHTSANHTSA communication ID: 10127424
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE.
Source record 10127424 at NHTSANHTSA communication ID: 10127420
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Fiesta ST vehicles may exhibit a clunk noise while shifting from 1st to 2nd gear. To correct this condition replace the front left C1BZ-3B437-A and right C1BZ-3B436-A half shafts. Refer to Workshop Manual (WSM), Section 205-04. Use causal part 3B436 and applicable labor operations in section 4 of the Service Labor Time Standards (SLTS) manual.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10127420 at NHTSANHTSA communication ID: 10127417
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10127417 at NHTSANHTSA communication ID: 10127405
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10127405 at NHTSANHTSA communication ID: 10125079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10125079 at NHTSANHTSA communication ID: 10125078
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10125078 at NHTSANHTSA communication ID: 10119684
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119684 at NHTSANHTSA communication ID: 10119678
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119678 at NHTSANHTSA communication ID: 10119669
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119669 at NHTSANHTSA communication ID: 10109001
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10109001 at NHTSANHTSA communication ID: 10100508
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10100508 at NHTSANHTSA communication ID: 10095850
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016 FIESTA VEHICLES EQUIPPED WITH EATC MAY EXHIBIT A LACK OF HEAT IN SETTINGS OTHER THAN HIGH AUTO. REPROGRAM THE HEATING VENTILATION AND AIR CONDITIONING (HVAC) MODULE TO LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 19980 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10095850 at NHTSANHTSA communication ID: 10095628
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10095628 at NHTSANHTSA communication ID: 10095175
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK WHEN THE ENGINE IS FILLED WITH THE CORRECT AMOUNT OF OIL. THIS IS A NORMAL CHARACTERISTIC OF THIS ENGINE. DO NOT LOWER THE OIL LEVEL TO THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK IF THE ENGINE CONTAINS THE CORRECT AMOUNT OF OIL. ADDING OIL IS NOT REQUIRED IF THE LEVEL IS ABOVE THE MINIMUM MARK ON THE ENGINE OIL DIPSTICK. REFER TO THE OWNERS MANUAL FOR PROPER ENGINE OIL CAPACITY.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10095175 at NHTSANHTSA communication ID: 10095154
NHTSA source summary · Original PDF not reviewed by Recallfolio
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
Source components: ENGINE.
Source record 10095154 at NHTSANHTSA communication ID: 10095122
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FIESTA VEHICLES EQUIPPED WITH A 1.0L GASOLINE TURBO DIRECT INJECTION (GDTI) ENGINE AND BUILT ON OR BEFORE 6-JAN-2017 MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P04DB (CRANKCASE VENTILATION SYSTEM DISCONNECTED) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10095122 at NHTSANHTSA communication ID: 10094646
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY AVAILABLE ONLY ON VEHICLES EQUIPPED WITH SYNC 3 V2.0 OR LATER. THIS UPGRADE FOR 2016 FORD AND LINCOLN MKX VEHICLES WILL BE AVAILABLE IN 2017. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Source components: EQUIPMENT.
Source record 10094646 at NHTSANHTSA communication ID: 10094645
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2014-2017 FIESTA AND 2015-2017 FOCUS VEHICLES WITH THE 1.0L GTDI ENGINE MAY EXHIBIT A TURBOCHARGER WASTEGATE ROD RATTLE. THIS MAY BE DUE TO THE WASTEGATE LINKAGE. THIS NOISE IS CONSIDERED NORMAL AND IS NOT A SIGN OF A DEFECTIVE TURBOCHARGER. THE WASTEGATE ROD HAS CLEARANCES BUILT INTO THE CONTROL LINKAGE TO ACCOMMODATE THERMAL EXPANSION. THE TURBOCHARGER SHOULD NOT BE REPLACED FOR THIS CONDITION.
Source components: EQUIPMENT.
Source record 10094645 at NHTSANHTSA communication ID: 10095995
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
Source components: STEERING.
Source record 10095995 at NHTSANHTSA communication ID: 10091003
NHTSA source summary · Original PDF not reviewed by Recallfolio
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10091003 at NHTSANHTSA communication ID: 10091151
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
Source components: SERVICE BRAKES.
Source record 10091151 at NHTSANHTSA communication ID: 10090681
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
Source components: SERVICE BRAKES.
Source record 10090681 at NHTSANHTSA communication ID: 10090636
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 ESCAPE VEHICLES EQUIPPED WITH POWER ROOF OPENING PANEL BUILT ON OR AFTER 6/6/16 HAVE A CHANGE TO THE INITIALIZATION PROCEDURE FOR BOTH THE ROOF OPENING PANEL AND THE SHIELD(SUNSHADE). REFER TO WORKSHOP MANUAL, SECTION 501-17. IN STEP 2 FOR THE PROCEDURES THAT MUST BE COMPLETED WITHIN 5 SECONDS, DO NOT RELEASE THE TILT SWITCH(SLIDING GLASS PANEL CLOSE SWITCH) OR THE SHIELD (SUNSHADE) CONTROL CLOSE SWITCH. THE SWITCHES MUST BE HELD DOWN DURING THIS STEP. PLEASE NOTE THAT VEHICLES BUILT BETWEEN 6/6/16 AND 6/10/16 MAY HAVE EITHER THE NEW OR OLD INITIALIZATION PROCEDURE.
Source components: ENGINE.
Source record 10090636 at NHTSANHTSA communication ID: 10109079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
Source components: SEAT BELTS · SEAT BELTS:FRONT:RETRACTOR.
Source record 10109079 at NHTSANHTSA communication ID: 10109047
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10109047 at NHTSANHTSA communication ID: 10109070
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Source components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · ENGINE AND ENGINE COOLING:ENGINE · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10109070 at NHTSANHTSA communication ID: 10109067
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10109067 at NHTSANHTSA communication ID: 10109066
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2016 Fiesta vehicles equipped with a 1.6L engine may exhibit insufficient A/C cooling after engine RPM changes. A/C cooling may return after switching the A/C off and back on. This may be due to an internal leak path in compressor that allows pressure to fluctuate. To correct the condition replace the A/C compressor (19703). Refer to Workshop Manual, Section 412-00. Use applicable labor operations from section 11 of the service labor time standard (SLTS) manual.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10109066 at NHTSANHTSA communication ID: 10109054
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10109054 at NHTSANHTSA communication ID: 10092556
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED CONTINUOUSLY. TO CORRECT THIS CONDITION REPROGRAM THE AUDIO CONTROL MODULE (ACM) WITH LATEST CALIBRATION USING IDS RELEASE 101.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 19C107 AND REFER TO SECTION 10 OF THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS. THE SYNC VERSION CAN BE DETERMINED VIA OASIS.
Source components: EQUIPMENT.
Source record 10092556 at NHTSANHTSA communication ID: 10092372
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHIBIT TRANSMISSION FLUID LEAKING FROM THE CLUTCH HOUSING. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Source components: POWER TRAIN.
Source record 10092372 at NHTSANHTSA communication ID: 10092410
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2016 FIESTA WITH 1.6L TIVCT ENGINE MAY HAVE A CHECK ENGINE LIGHT WITH DTC'S P0351 AND/OR P0352 WITH POSSIBLE RUNS ROUGH, HARD OR NO START. FOLLOW PPT JE FOR NORMAL DIAGNOSTICS. IF LIGHT FLASH IS INCONSISTENT OR DIM IN STEP JE4; SUSPECT A DAMAGED OR WARPED HALL EFFECT WINDOW ON THE ENGINE FLYWHEEL. REPLACE THE FLYWHEEL USING WORKSHOP MANUAL SECTION 303-01. USE APPLICABLE LABOR OPERATIONS FROM SECTION 6 OF THE SLTS MANUAL. IF LIGHT IS CONSISTENT CONTINUE TO FOLLOW NORMAL DIAGNOSTICS.
Source components: ENGINE · POWER TRAIN.
Source record 10092410 at NHTSANHTSA communication ID: 10092402
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Source components: ELECTRICAL SYSTEM.
Source record 10092402 at NHTSANHTSA communication ID: 10091279
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2014 - 2016 FIESTA EQUIPPED WITH 1.6L ENGINE MAY EXHIBIT A POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR ILLUMINATED WITH NO DTCS. THE POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR MAY BE ILLUMINATED TO INDICATE AN ENGINE OIL CHANGE IS DUE. IF NO DIAGNOSTIC TROUBLE CODES (DTCS) ARE PRESENT IN THE POWERTRAIN CONTROL MODULE (PCM) THEN PERFORM APPROPRIATE SCHEDULED MAINTENANCE PER THE SCHEDULED MAINTENANCE GUIDE. AFTER MAINTENANCE IS COMPLETED TURN OFF THE WRENCH LIGHT BY PERFORMING THE SERVICE WARNING INDICATOR RESET PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 413-01 - GENERAL PROCEDURES - RESET THE SERVICE WARNING INDICATOR. USE CAUSAL PART 4273 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. MONITOR OASIS FOR FURTHER UPDATES.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10091279 at NHTSANHTSA communication ID: 10091267
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10091267 at NHTSANHTSA communication ID: 10091230
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10091230 at NHTSANHTSA communication ID: 10091229
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10091229 at NHTSANHTSA communication ID: 10091142
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-2016 ESCAPE,2014-2016 FIESTA, TRANSIT CONNECT AND 2013-2015 FUSION VEHICLES EQUIPPED WITH 1.6L GTDI ENGINE - UPDATED WORKSHOP MANUAL (WSM) SECTION 303-03 COOLING SYSTEM
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10091142 at NHTSANHTSA communication ID: 10079010
NHTSA source summary · Original PDF not reviewed by Recallfolio
DIAGNOSTIC TROUBLE CODE (DTC) P081C UNABLE TO CLEAR
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10079010 at NHTSANHTSA communication ID: 10078988
NHTSA source summary · Original PDF not reviewed by Recallfolio
AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10078988 at NHTSANHTSA communication ID: 10078987
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10078987 at NHTSA