The manufacturer’s record · Page 2 of 3

2021 Ford F-350 SD
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–200 of 238, ordered newest first. Dated records on this page: Jun 17, 2021–Oct 24, 2022.

Back to 2021 Ford F-350 SD problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Oct 24, 2022Service Bulletin/Repair Instructions

SSM 51147

NHTSA communication ID: 10224782

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with halogen headlamps may utilize a snow plow with light emitting diode (LED) headlamps. To change the vehicle configuration from halogen to LED headlamps, run the BCM-Turn Signal Lamp Configuration application using the latest software level of the Ford Diagnosis and Repair System (FDRS). Vehicles configured to use LED headlamps incorrectly may cause premature halogen bulb failure.

Source components: EXTERIOR LIGHTING.

Source record 10224782 at NHTSA
Oct 13, 2022Service Bulletin/Repair Instructions

SSM 51131

NHTSA communication ID: 10224334

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.

Source record 10224334 at NHTSA
Oct 7, 2022Service Bulletin/Repair Instructions

SSM 51122

NHTSA communication ID: 10222789

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.

Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.

Source record 10222789 at NHTSA
Oct 6, 2022Service Bulletin/Repair Instructions

SSM 51120

NHTSA communication ID: 10222788

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Source components: SERVICE BRAKES, HYDRAULIC.

Source record 10222788 at NHTSA
Sep 14, 2022Service Bulletin/Repair Instructions

SSM 51078

NHTSA communication ID: 10220325

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0339 stored in the powertrain control module (PCM) or the vehicle may exhibit a runs rough concern with no DTCs. This may be due the crankshaft position (CKP) sensor. If pinpoint test JD in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual or Workshop Manual (WSM), Section 303-14 leads to CKP sensor replacement, use service part LC3Z-6C315-C. For claiming, use causal part 6C315 and labor operation 12650D57D in the Service Labor Time Standards (SLTS) Manual.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10220325 at NHTSA
Sep 13, 2022Service Bulletin/Repair Instructions

TSB 22-2349

NHTSA communication ID: 10220381

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 22-2095 to update the vehicles affected. Some 2021-2022 F-150 and F-Super Duty vehicles equipped with a B and O audio system may exhibit the rear window glass sliding panel rattling when in the open position and music is playing. This may be due to a low amount of seal extrusion pressure provided by the rear window glass sliding rail and/or the rear window glass sliding panel defroster wire harness vibrating between the two panels of glass. To correct the condition, follow the Service Procedure to install the rear window glass sliding panel service kit.

Source components: STRUCTURE · VISIBILITY.

Source record 10220381 at NHTSA
Aug 31, 2022Service Bulletin/Repair Instructions

TSB 22-2338

NHTSA communication ID: 10219145

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles built on or before 01-Aug-2022 and equipped with a 6.7L engine may exhibit rear interior courtesy dome lamps that do not turn off after the doors are shut with the ignition on and/or may intermittently turn on while driving. This may be due to voltage limits in the software in the overhead console. To correct the condition, follow the Service Procedure to replace the overhead console.

Source components: ELECTRICAL SYSTEM.

Source record 10219145 at NHTSA
Aug 25, 2022Service Bulletin/Repair Instructions

21M05 S2

NHTSA communication ID: 10218896

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.

Source components: ELECTRICAL SYSTEM.

Source record 10218896 at NHTSA
Aug 10, 2022Service Bulletin/Repair Instructions

TSB 22-2247

NHTSA communication ID: 10218614

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-Super Duty vehicles may experience a loose/sagging underbody insulator that could be seen or heard by the customer. This may be due to insufficient retention. To correct the condition, follow the Service Procedure to re-secure the insulator and adding additional clamping points.

Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.

Source record 10218614 at NHTSA
Aug 5, 2022Service Bulletin/Repair Instructions

TSB 22-2313

NHTSA communication ID: 10218618

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 22-2044 to update the Parts List. Some 2020-2022 F-Super Duty vehicles built on or before 18-Mar-2022 may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.

Source components: ELECTRICAL SYSTEM.

Source record 10218618 at NHTSA
Aug 1, 2022Service Bulletin/Repair Instructions

SSM 50982

NHTSA communication ID: 10217830

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10217830 at NHTSA
Jul 29, 2022Service Bulletin/Repair Instructions

SSM 50975

NHTSA communication ID: 10217028

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

Source components: ELECTRICAL SYSTEM.

Source record 10217028 at NHTSA
Jul 29, 2022Service Bulletin/Repair Instructions

SSM 50977

NHTSA communication ID: 10216961

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty and 2021-2023 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to Workshop Manual (WSM), Section 303-13 - pinpoint test HX.

Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10216961 at NHTSA
Jul 22, 2022Service Bulletin/Repair Instructions

21M05-S1

NHTSA communication ID: 10216489

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.

Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:TAILGATE.

Source record 10216489 at NHTSA
Jul 21, 2022Service Bulletin/Repair Instructions

SSM 50955

NHTSA communication ID: 10216543

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual, Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.

Source components: POWER TRAIN.

Source record 10216543 at NHTSA
Jul 12, 2022Service Bulletin/Repair Instructions

SSM 50937

NHTSA communication ID: 10216060

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10216060 at NHTSA
Jun 29, 2022Service Bulletin/Repair Instructions

TSB 22-2254

NHTSA communication ID: 10214878

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

Source components: BACK OVER PREVENTION:SOFTWARE.

Source record 10214878 at NHTSA
Jun 21, 2022Service Bulletin/Repair Instructions

SSM 50873

NHTSA communication ID: 10214832

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.

Source components: ELECTRICAL SYSTEM.

Source record 10214832 at NHTSA
Jun 16, 2022Service Bulletin/Repair Instructions

SSM 50864

NHTSA communication ID: 10214495

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the vehicle will not shift out of park (P). Diagnostic trouble codes (DTC) C0040 and/or P0504 may also be present. Reference TSB 22-2044 to make sure that no water or corrosion is present in the battery junction box (BJB). If Pinpoint Test A: Brake Shift Interlock in Workshop Manual (WSM), Section 307-05 leads to a concern with circuit SBP07 (white/red), remove the left side scuff plate from the floor and inspect circuit SBP07 for any damage. If damage is present, repair as necessary. Refer to Wiring Diagram, Cell 005. Submit a Report a Vehicle Concern form at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation.

Source components: POWER TRAIN.

Source record 10214495 at NHTSA
Jun 15, 2022Service Bulletin/Repair Instructions

SSM 50856

NHTSA communication ID: 10214490

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with power tailgate release may exhibit a perceived inoperative power tailgate latch release function. This may be due to a change to the power tailgate release strategy after the body control module (BCM) has received a software update or the BCM has been replaced. When using the power tailgate release switch in the instrument panel, release switch on the tailgate, or the remote keyless entry (RKE) fob, the power tailgate release switch must be pressed 2 times (2x) within 3 seconds with the transmission in Park for the tailgate to release. If the power tailgate release is still inoperative, refer to Workshop Manual (WSM), Section 501-14 for normal diagnostics.

Source components: STRUCTURE:BODY:TAILGATE.

Source record 10214490 at NHTSA
Jun 15, 2022Service Bulletin/Repair Instructions

21M05

NHTSA communication ID: 10214134

NHTSA source summary · Original PDF not reviewed by Recallfolio

In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.

Source components: LATCHES/LOCKS/LINKAGES · LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH.

Source record 10214134 at NHTSA
Jun 14, 2022Service Bulletin/Repair Instructions

SSM 50848

NHTSA communication ID: 10214488

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the vehicle will not shift out of park (P). Diagnostic trouble codes (DTC) C0040 and/or P0504 may also be present. Reference TSB 22-2044 to make sure that no water or corrosion is present in the battery junction box (BJB). If Pinpoint Test A: Brake Shift Interlock in Workshop Manual (WSM), Section 307-05 leads to a concern with circuit SPB07 (white/red), remove the left side scuff plate from the floor and inspect circuit SPB07 for any damage. If damage is present, repair as necessary. Refer to Wiring Diagram, Cell 005. Submit a Report a Vehicle Concern form at the bottom of the OASIS screen and attach any available pictures to assist with the engineering investigation.

Source components: POWER TRAIN.

Source record 10214488 at NHTSA
Jun 9, 2022Service Bulletin/Repair Instructions

TSB 22-2225

NHTSA communication ID: 10214125

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10214125 at NHTSA
Jun 6, 2022Service Bulletin/Repair Instructions

SSM 50830

NHTSA communication ID: 10213709

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 7.3L engine and built on or before 11-May-2022 may exhibit a ticking/clicking/tapping noise at idle that is loudest at the front of the engine where the front timing cover meets the oil pan. This may be due to a cracked oil pump drive gear. If the noise originates from the lower front of the engine, remove the accessory drive belt and retest. If the noise is still present, remove the oil pan and rotate the crankshaft 360 degrees to inspect for cracking. If cracked, replace the oil pump drive gear (LC3Z-6306-A).

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10213709 at NHTSA
Jun 3, 2022Service Bulletin/Repair Instructions

SSM 50823

NHTSA communication ID: 10213705

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 Super Duty, Navigator, and Expedition vehicles equipped with a power roof opening panel may experience a malfunction or an inoperable condition with the power roof opening panel or sunshade where the initialization procedure may need to be performed. The Workshop Manual (WSM), Section 50117 > General Procedures > Power Roof Opening Panel Initialization is the process of being updated. At this time, when directed in Step 1 to switch the ignition ON, the engine should then be started and allowed to run. When Step 2 is reached and the vehicle is turned back on, the engine should be restarted and allowed to run through completion of the initialization procedure.

Source components: EQUIPMENT · STRUCTURE:BODY:ROOF AND PILLARS.

Source record 10213705 at NHTSA
Jun 2, 2022Service Bulletin/Repair Instructions

21P19-S1

NHTSA communication ID: 10213733

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2020-2021 Model Year Super Duty Vehicles - Reconfigure the RCM with As-Built Data. In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal vehicle operation or the vehicle’s safety systems.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10213733 at NHTSA
May 30, 2022Service Bulletin/Repair Instructions

SSM 50816

NHTSA communication ID: 10212960

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) after various fuel system repairs. This may be due to incorrect learned values in the PCM. To correct the condition, allow the engine to idle for at least 6 minutes with engine coolant temperature (ECT) at or above 170°F (75°C). For pickup vehicles, exhaust gas temperature (EGT12) must also be at or above 475°F (245°C). For chassis cab vehicles, EGT13 must be at or above 450°F (230°C). Clear DTCs and retest. PCM replacement is not necessary for this condition.

Source components: ENGINE AND ENGINE COOLING.

Source record 10212960 at NHTSA
May 24, 2022Service Bulletin/Repair Instructions

SSM 50804

NHTSA communication ID: 10212957

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

Source components: ELECTRICAL SYSTEM.

Source record 10212957 at NHTSA
May 20, 2022Service Bulletin/Repair Instructions

21M05

NHTSA communication ID: 10211995

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.

Source components: LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK · UNKNOWN OR OTHER.

Source record 10211995 at NHTSA
May 17, 2022Service Bulletin/Repair Instructions

SSM 50786

NHTSA communication ID: 10212120

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 for F-150 and Expedition or 25043B13 for Super Duty and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: AIR BAGS.

Source record 10212120 at NHTSA
May 17, 2022Service Bulletin/Repair Instructions

TSB 22-2199

NHTSA communication ID: 10212103

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-250 vehicles equipped with a 6R100 transmission, four-wheel drive (4WD), and built on 01-Feb-2021 and through 16-May-2022 may exhibit a metallic grinding noise from the rear of the vehicle under light acceleration between 23-33 mph (37-53 km/h). The noise is most prevalent in 3rd and 4th gear when the vehicle is warm. This may be due to normal driveline noise transmitting through the driveshaft. To correct the condition, follow the Service Procedure to replace the rear axle drive pinion flange, rear pinion seal, and reprogram the powertrain control module (PCM).

Source components: POWER TRAIN.

Source record 10212103 at NHTSA
May 17, 2022Service Bulletin/Repair Instructions

TSB 22-2191

NHTSA communication ID: 10212102

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.

Source components: ELECTRICAL SYSTEM.

Source record 10212102 at NHTSA
May 4, 2022Service Bulletin/Repair Instructions

SSM 50742

NHTSA communication ID: 10211726

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BF in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic Repair System (FDRS) diagnostic scan tool. Depending on how the vehicle is equipped, run the FCIM or HVAC. Reset the Outside Air Temperature Sensor Learned Values application. Clear DTCs and retest after performing the reset procedure.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10211726 at NHTSA
Apr 28, 2022Service Bulletin/Repair Instructions

SSM 50733

NHTSA communication ID: 10210850

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.

Source components: TIRES:SIDEWALL.

Source record 10210850 at NHTSA
Apr 21, 2022Service Bulletin/Repair Instructions

SSM 50718

NHTSA communication ID: 10210805

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-Super Duty vehicles may exhibit a pull / drift condition during braking. This may be due to the brake pads needing to be broken in. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.

Source components: SERVICE BRAKES.

Source record 10210805 at NHTSA
Apr 11, 2022Service Bulletin/Repair Instructions

SSM 50673

NHTSA communication ID: 10210247

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a cooling fan with excessive noise or stays on continuously. The Workshop Manual (WSM), Section 303-03 Engine Cooling > Diagnosis and Testing > Cooling Fan Control, pinpoint test (PPT) AH for 2021-2022 and Powertrain Control/Emissions Diagnosis (PC/ED) Manual PPT AH for 2020 have been updated to improve diagnostics and reduce unnecessary cooling fan clutch replacements.

Source components: ENGINE AND ENGINE COOLING.

Source record 10210247 at NHTSA
Apr 5, 2022Service Bulletin/Repair Instructions

SSM 50651

NHTSA communication ID: 10210941

NHTSA source summary · Original PDF not reviewed by Recallfolio

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT.

Source record 10210941 at NHTSA
Apr 1, 2022Service Bulletin/Repair Instructions

SSM 50646

NHTSA communication ID: 10210229

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) after various fuel system repairs. This may be due to incorrect learned values in the PCM. To correct the condition, allow the engine to idle for at least 6 minutes with the engine at normal operating temperature. Clear DTCs and retest. PCM replacement is not necessary for this condition.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · POWER TRAIN.

Source record 10210229 at NHTSA
Mar 24, 2022Service Bulletin/Repair Instructions

SSM 50636

NHTSA communication ID: 10209384

NHTSA source summary · Original PDF not reviewed by Recallfolio

2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.

Source record 10209384 at NHTSA
Mar 21, 2022Service Bulletin/Repair Instructions

SSM 50619

NHTSA communication ID: 10209223

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump. To correct the condition, replace the fuel pump and sender assembly with service part HC3Z-9H307-AR for vehicles with 160/164 inch wheelbase and a midship fuel tank, HC3Z-9H307-AQ for vehicles with 142/148 inch wheelbase and a midship fuel tank, and HC3Z-9H307-AS for vehicles with an aft of axle fuel tank. For claiming, use causal part 9H307 and applicable labor operations in Section 08 of the Service Labor Time Standards (SLTS) Manual.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10209223 at NHTSA
Mar 21, 2022Service Bulletin/Repair Instructions

TSB 22-2104

NHTSA communication ID: 10209209

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Source components: EQUIPMENT · EQUIPMENT:MECHANICAL · SEATS.

Source record 10209209 at NHTSA
Mar 15, 2022Service Bulletin/Repair Instructions

SSM 50590

NHTSA communication ID: 10209214

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2022 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.

Source components: EQUIPMENT.

Source record 10209214 at NHTSA
Mar 10, 2022Service Bulletin/Repair Instructions

TSB 22-2087

NHTSA communication ID: 10209033

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticking valves in the main control valve body or suspect input shaft seals (F9) and the output shaft seals (F10). To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine for the E and F clutches and/or replace the input shaft seals (F9) and the output shaft seals (F10).

Source components: POWER TRAIN.

Source record 10209033 at NHTSA
Mar 10, 2022Service Bulletin/Repair Instructions

TSB 22-2089

NHTSA communication ID: 10209031

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · UNKNOWN OR OTHER.

Source record 10209031 at NHTSA
Mar 7, 2022Service Bulletin/Repair Instructions

SSM 50564

NHTSA communication ID: 10208834

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL), lack of power, and/or excessive turbo noise during operation, with diagnostic trouble codes (DTC) P003A, P0045, P0046, P0047, P0048, P0234, P0237, P0238, P132A, P2564, P2565, P2598, P259E, and/or P259F stored in the powertrain control module. If Workshop Manual (WSM) diagnostics lead to turbocharger variable vane actuator replacement, service part LC3Z-9G488-A has been released for service. Replacement of the turbocharger assembly is no longer required.

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10208834 at NHTSA
Mar 1, 2022Service Bulletin/Repair Instructions

SSM 50549

NHTSA communication ID: 10208829

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no repairs should be performed.

Source components: EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10208829 at NHTSA
Feb 21, 2022Service Bulletin/Repair Instructions

SSM 50519

NHTSA communication ID: 10208153

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles equipped with a 6.7L engine and built on 07-Jul-2021 and through 11-Jul-2021 may have previously not properly completed powertrain control module (PCM) reprogramming or programmable module installation (PMI) resulting with diagnostic trouble code (DTC) U029E. PCM reprogramming and PMI for these vehicles has been updated in the Ford Diagnosis and Repair System (FDRS) scan tool. Programming no longer attempts to incorrectly program the nitrogen oxides sensor module 12 (NOX12) and should not result in a U029E DTC present. For vehicles that already have a U029E DTC present, NOX12 module replacement is necessary before attempting PCM programming.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10208153 at NHTSA
Feb 18, 2022Service Bulletin/Repair Instructions

SSM 50512

NHTSA communication ID: 10208150

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles equipped with the 10R140 transmission and built on 01-Jun-2021 and through 31-Jul-2021 may exhibit no forward or reverse engagement with 3 or more clutch stuck off diagnostic trouble codes (DTCs) at one time, DTCs - P0751, P0756, P0761, P0766, P0771, P2707, P0741, and/or P0868. This may be due to the fluid pump gasket delaminating. If the current accelerated main control break in procedure SSM does not address the concern, make sure that the fluid pump gasket is inspected when the main control is removed. If the gasket is damaged, then proceed with replacing the gasket and reinstalling the main control. If the gasket is not damaged, then continue with the main control inspection as directed by the appropriate SSM.

Source components: POWER TRAIN.

Source record 10208150 at NHTSA
Feb 17, 2022Service Bulletin/Repair Instructions

SSM 50502

NHTSA communication ID: 10208146

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

Source components: SEATS.

Source record 10208146 at NHTSA
Feb 16, 2022Service Bulletin/Repair Instructions

TSB 22-2044

NHTSA communication ID: 10208141

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020 and U3003 in the ABS module. The vehicle may not shift out of park (P) and/or have continuously illuminated brake lamps with DTCs P0504 and/or C0040. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.

Source components: ELECTRICAL SYSTEM.

Source record 10208141 at NHTSA
Feb 1, 2022Service Bulletin/Repair Instructions

SSM 50455

NHTSA communication ID: 10208078

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles equipped with a 6.7L engine and built on 07-Jul-2021 and through 11-Jul-2021 may not properly complete powertrain control module (PCM) reprogramming or programmable module installation (PMI) resulting with diagnostic trouble code (DTC) U029E. PCM reprogramming and/or PMI for vehicles in this build date range is not recommended at this time. Monitor OASIS broadcast messages for updates. A fix is expected before the end of February 2022.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10208078 at NHTSA
Jan 31, 2022Service Bulletin/Repair Instructions

SSM 50448

NHTSA communication ID: 10207140

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit a hard start, lack of power and/or runs rough concern with an illuminated malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test MA, recommend that the customer use a different brand of fuel and use Motorcraft® PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that bio-diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.

Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · FUEL SYSTEM, DIESEL · POWER TRAIN.

Source record 10207140 at NHTSA
Jan 27, 2022Service Bulletin/Repair Instructions

SSM 50434

NHTSA communication ID: 10207133

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was originally developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.

Source components: POWER TRAIN.

Source record 10207133 at NHTSA
Jan 12, 2022Service Bulletin/Repair Instructions

SSM 50388

NHTSA communication ID: 10207114

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · LANE DEPARTURE: SENSING SYSTEM: CAMERA.

Source record 10207114 at NHTSA
Jan 12, 2022Service Bulletin/Repair Instructions

TSB 22-2004

NHTSA communication ID: 10206844

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) Indicator with DTCs C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.

Source components: ELECTRICAL SYSTEM.

Source record 10206844 at NHTSA
Jan 12, 2022Service Bulletin/Repair Instructions

TSB 21-2404

NHTSA communication ID: 10206843

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

Source components: ENGINE · ENGINE AND ENGINE COOLING.

Source record 10206843 at NHTSA
Jan 11, 2022Service Bulletin/Repair Instructions

SSM 50386

NHTSA communication ID: 10207056

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0339 stored in the powertrain control module (PCM) or the vehicle may exhibit a runs rough concern with no DTCs. This may be due to a concern with contamination on the crankshaft position (CKP) sensor. If pinpoint test JD in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual leads to CKP sensor replacement, inspect the sensor for contamination and document the results in the warranty claim. Use causal part 6C315 and utilize labor operation 12650D57D in the Service Labor Time Standards (SLTS) Manual.

Source components: ENGINE AND ENGINE COOLING.

Source record 10207056 at NHTSA
Jan 7, 2022Service Bulletin/Repair Instructions

SSM 50380

NHTSA communication ID: 10207050

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine, 175 inch wheelbase, and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the midship fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump. To correct the condition, replace the fuel pump and sender assembly with service part HC3Z-9H307-AP. For claiming, use causal part 9H307 and applicable labor operations in Section 08 of the Service Labor Time Standards (SLTS) Manual.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10207050 at NHTSA
Dec 23, 2021Service Bulletin/Repair Instructions

SSM 50375

NHTSA communication ID: 10205694

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10205694 at NHTSA
Dec 20, 2021Service Bulletin/Repair Instructions

SSM 50364

NHTSA communication ID: 10205489

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty vehicles may exhibit an illuminated anti-lock brake system (ABS) warning lamp due to various diagnostic trouble codes or faults. If the ABS module does not respond to the Ford Diagnosis and Repair System (FDRS) scan tool during normal diagnostics, make sure all related connectors are fully seated. If no connector concerns are found, remove the FDRS scan tool from the vehicle and disconnect the vehicle battery cables for 10 minutes. Reconnect the battery cables and attempt to re-establish communication with the ABS module using the FDRS scan tool.

Source components: ELECTRICAL SYSTEM · SERVICE BRAKES, HYDRAULIC.

Source record 10205489 at NHTSA
Dec 14, 2021Service Bulletin/Repair Instructions

SSM 50346

NHTSA communication ID: 10205482

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10205482 at NHTSA
Dec 13, 2021Service Bulletin/Repair Instructions

SSM 50342

NHTSA communication ID: 10205480

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may experience a lack of power due to snow packing of the engine air cleaner when operating in extremely snowy conditions. Diagnostic trouble code (DTC) P1548 may be present in the powertrain control module (PCM). A heavy snow environment pre-filter service kit (service part LC3Z-9K635-AA) is now available for use but is not a warrantable item. It is recommended that the service kit be removed at temperatures greater than 50°F (10°C) and reinstall in subsequent winter seasons in order to maintain optimal vehicle performance.

Source components: ENGINE AND ENGINE COOLING.

Source record 10205480 at NHTSA
Dec 7, 2021Service Bulletin/Repair Instructions

SSM 50323

NHTSA communication ID: 10205446

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.

Source components: ENGINE AND ENGINE COOLING.

Source record 10205446 at NHTSA
Dec 7, 2021Service Bulletin/Repair Instructions

SSM 50322

NHTSA communication ID: 10205445

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty vehicles equipped with 4x4 may exhibit an illuminated powertrain malfunction (wrench) indicator and a 4x4 warning lamp with DTC P1812 stored in the transfer case control module (TCCM). DTC P1812 can set if the 4X4 selector switch is inadvertently left between detents of the switch during operation. If DTC P1812 is present, cycle the 4X4 selector switch several times and retest. If the DTC persists, inspect the selector switch connector for bent or pushed out pins. If no concerns are identified, refer to Workshop Manual (WSM), Section 308-07A pinpoint test D.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10205445 at NHTSA
Dec 3, 2021Service Bulletin/Repair Instructions

21P19

NHTSA communication ID: 10205728

NHTSA source summary · Original PDF not reviewed by Recallfolio

Certain 2020-2021 Model Year Super Duty Vehicles Reconfigure the RCM with As-Built Data In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal vehicle operation or the vehicle’s safety systems.

Source components: UNKNOWN OR OTHER.

Source record 10205728 at NHTSA
Nov 23, 2021Service Bulletin/Repair Instructions

SSM 50306

NHTSA communication ID: 10204040

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.

Source components: ENGINE AND ENGINE COOLING.

Source record 10204040 at NHTSA
Nov 19, 2021Service Bulletin/Repair Instructions

TSB 21-2411

NHTSA communication ID: 10203656

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10203656 at NHTSA
Nov 5, 2021Service Bulletin/Repair Instructions

SSM 50261

NHTSA communication ID: 10203855

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty vehicles may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was originally developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS.

Source record 10203855 at NHTSA
Nov 5, 2021Service Bulletin/Repair Instructions

SSM 50260

NHTSA communication ID: 10203854

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting over night or for a couple of days. This may be due to the transmission fluid draining back from the torque converter. This is a normal characteristic of the 10R140 transmission and has no effect on durability, do not attempt to repair. Advise the customer to allow more time after first engine start-up and before shifting into gear allowing time for the torque converter to refill.

Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER · POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT.

Source record 10203854 at NHTSA
Nov 5, 2021Service Bulletin/Repair Instructions

SSM 50259

NHTSA communication ID: 10203852

NHTSA source summary · Original PDF not reviewed by Recallfolio

2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission at times may exhibit a normal skip shift upshifting and downshifting strategy. Typical examples are 1-3 or 3-5 upshift or a 6-4 coasting downshift. This is a normal characteristic and no repairs should be attempted for this condition. For more detailed information about the 10R140 skip gear shift strategy refer to the Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing.

Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.

Source record 10203852 at NHTSA
Oct 8, 2021Service Bulletin/Repair Instructions

TSB 21-2342

NHTSA communication ID: 10202705

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10202705 at NHTSA
Sep 27, 2021Service Bulletin/Repair Instructions

SSM 50155

NHTSA communication ID: 10201607

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0106 stored in the powertrain control module (PCM) after key-off transportation of the vehicle to higher altitudes. To correct the condition, clear the DTCs, cycle the ignition to OFF, cycle the ignition to ON, wait ten seconds, cycle the ignition to OFF, wait ten seconds, then start the engine. If the condition remains, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for diagnostics.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10201607 at NHTSA
Sep 22, 2021Service Bulletin/Repair Instructions

TSB 21-2314

NHTSA communication ID: 10201631

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a low-speed downshift operation concern with automatic engine braking enabled. This may be due to the software in the transmission control module (TCM). To correct the condition, follow the Service Procedure to reprogram the TCM and powertrain control module (PCM).

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10201631 at NHTSA
Sep 14, 2021Service Bulletin/Repair Instructions

TSB 21-2309

NHTSA communication ID: 10201645

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various fuel system related diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). While performing pinpoint test (PPT) M in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual, the fuel pressure control valve (F_PCV) and/or fuel volume control valve (F_VCV) parameter identifications (PIDs) may not have an option to manually command them with the Ford Diagnosis and Repair System (FDRS) scan tool. This may be due to the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10201645 at NHTSA
Sep 14, 2021Service Bulletin/Repair Instructions

TSB 21-2308

NHTSA communication ID: 10201628

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0315, P054F and/or P02ED stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

Source components: ENGINE.

Source record 10201628 at NHTSA
Sep 14, 2021Service Bulletin/Repair Instructions

TSB 21-2248

NHTSA communication ID: 10201609

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2055 to update the Title, Issue, Action, vehicles affected and production fix date. Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Feb-2021 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300-P0308, P0603, P203B, P208B, P208C, P20EE, P2201, P24C2, P27B4, and/or P27B5 stored in the powertrain control module (PCM). The vehicle may also exhibit a forced idle condition. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10201609 at NHTSA
Sep 14, 2021Service Bulletin/Repair Instructions

SSM 50115

NHTSA communication ID: 10201592

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was originally developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.

Source record 10201592 at NHTSA
Sep 9, 2021Service Bulletin/Repair Instructions

TSB 21-2294

NHTSA communication ID: 10201620

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS.

Source record 10201620 at NHTSA
Sep 6, 2021Service Bulletin/Repair Instructions

TSB 21-2292

NHTSA communication ID: 10201618

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · STRUCTURE:BODY:ROOF AND PILLARS · VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10201618 at NHTSA
Aug 31, 2021Service Bulletin/Repair Instructions

SSM 50074

NHTSA communication ID: 10200910

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with an electronic steering actuator and built on or before 12-Apri-2021 may exhibit various steering fault messages with diagnostic trouble code (DTC) C1B00 stored in the power steering control module (PSCM). To correct the condition, reprogram the PSCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 3G568 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: ELECTRICAL SYSTEM.

Source record 10200910 at NHTSA
Aug 25, 2021Service Bulletin/Repair Instructions

SSM 50064

NHTSA communication ID: 10201034

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Source components: SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING.

Source record 10201034 at NHTSA
Aug 18, 2021Service Bulletin/Repair Instructions

SSM 50052

NHTSA communication ID: 10201020

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM). If no drivability concerns are present, clear the DTC and retest. If the DTC returns, perform normal diagnostics per the Powertrain Control/Emissions Diagnosis (PC/ED) Manual. If the DTC does not return, inform the customer that Ford is developing a PCM software fix that is expected in late August/early September, 2021. Advise the customer that vehicle durability is not affected by the condition and they can continue to drive the vehicle. Schedule a follow up appointment for repair in late August/early September, 2021. Monitor OASIS for updates.

Source components: ELECTRICAL SYSTEM.

Source record 10201020 at NHTSA
Aug 17, 2021Service Bulletin/Repair Instructions

SSM 50049

NHTSA communication ID: 10201019

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

Source components: POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS.

Source record 10201019 at NHTSA
Aug 17, 2021Service Bulletin/Repair Instructions

SSM 50045

NHTSA communication ID: 10201015

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

Source components: ELECTRICAL SYSTEM.

Source record 10201015 at NHTSA
Aug 16, 2021Service Bulletin/Repair Instructions

SSM 50039

NHTSA communication ID: 10201013

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

Source components: ELECTRICAL SYSTEM.

Source record 10201013 at NHTSA
Aug 16, 2021Service Bulletin/Repair Instructions

SSM 50037

NHTSA communication ID: 10201005

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine and 7.2kW Pro Power Onboard may exhibit a message on the center stack screen indicating a circuit breaker on the bed panel outlet is tripped. If the bed panel outlet circuit breakers are not tripped, this may be due to a tripped circuit breaker in the instrument panel above the 120v power outlet. If all breakers are in a non-tripped state, verify the wire harness connector to the instrument panel outlet is fully connected. Engineering is aware of the incorrect circuit breaker messaging and will correct this with an over-the-air SYNC software update in late August 2021. In the interim, advise customers that any circuit breaker tripped message could be caused by any of the 2 bed panel or the IP circuit breakers.

Source components: ELECTRICAL SYSTEM.

Source record 10201005 at NHTSA
Aug 16, 2021Service Bulletin/Repair Instructions

TSB 21-2176

NHTSA communication ID: 10200732

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) Indicator with DTCs C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.

Source components: ELECTRICAL SYSTEM.

Source record 10200732 at NHTSA
Aug 13, 2021Service Bulletin/Repair Instructions

SSM 50032

NHTSA communication ID: 10200999

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-250 vehicles equipped with a 6R100 transmission, four-wheel drive (4WD), 3.73 rear axle ratio, and built on or after 01-Feb-2021 may exhibit a metallic grinding noise from the rear of the vehicle under light acceleration between 23-33 mph (37-53 Km/h). The noise is most prevalent in 3rd and 4th gear when the vehicle is warm. This may be due to normal driveline noise transmitting through the driveshaft. To correct the condition, replace the rear axle drive pinion flange using service part number HC3Z-4851-A. Also, replace the rear pinion seal. Refer to Workshop Manual (WSM), Section 205-02. For claiming, use causal part 4851 and applicable labor operations in Section 04 of the Service Labor Time Standards (SLTS) Manual.

Source components: POWER TRAIN.

Source record 10200999 at NHTSA
Aug 10, 2021Service Bulletin/Repair Instructions

SSM 50028

NHTSA communication ID: 10200996

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2020-2021 F-Super Duty vehicles equipped with an electronic steering actuator and built on or after 12-Apri-2021 may exhibit various steering fault messages with diagnostic trouble code (DTC) C1B00 stored in the power steering control module (PSCM). To correct the condition, reprogram the PSCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 3G568 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Source components: ELECTRICAL SYSTEM · STEERING.

Source record 10200996 at NHTSA
Aug 10, 2021Service Bulletin/Repair Instructions

TSB 21-2263

NHTSA communication ID: 10200743

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10200743 at NHTSA
Aug 5, 2021Service Bulletin/Repair Instructions

TSB 21-2257

NHTSA communication ID: 10200739

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021-2022 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km), may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P20E8 and/or P208B stored in the powertrain control module (PCM). This may be due the reductant pump and heater assembly losing prime during extended vehicle storage. To correct the condition, follow the Service Procedure to prime the reductant pump and heater assembly.

Source components: ENGINE AND ENGINE COOLING.

Source record 10200739 at NHTSA
Aug 4, 2021Service Bulletin/Repair Instructions

21B42-S1

NHTSA communication ID: 10201083

NHTSA source summary · Original PDF not reviewed by Recallfolio

All of the affected vehicles were built with front spring and front gross axle weight rating (FGAWR) below the customer expected value. The marketing Order Guide stated that on units equipped with Ambulance & Wrecker packages, customers would get up to 7000 lb front spring FGAWR. The front coil springs were built to match the FGAWR labels on these units. The customer did not receive the front coil spring capability they were expecting based on the data in the marketing Order Guide and their reserve capacity might be lower than expected.

Source components: EQUIPMENT · SUSPENSION · SUSPENSION:FRONT:SPRINGS:COIL SPRINGS.

Source record 10201083 at NHTSA
Jul 28, 2021Service Bulletin/Repair Instructions

SSM 49989

NHTSA communication ID: 10199653

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2017-2022 F-Super Duty vehicles equipped with four-wheel drive (4WD) may exhibit steering bind or front driveline noise because the hublocks do not automatically disengage immediately following a shift from 4WD to two-wheel drive (2WD). This may be due to driveline tension between the axle and hub keeping them engaged. To correct the condition, shift the vehicle from DRIVE to REVERSE to release the driveline tension. This is a normal operating characteristic of the vehicle and replacement of the hublocks is not recommended. If the concern remains after shifting into REVERSE and allowing the vehicle to move approximately 5 feet (1.5 meters), remove and inspect the hublocks for any damage. Refer to Workshop Manual (WSM), Section 308-07A. Repair as necessary.

Source components: POWER TRAIN.

Source record 10199653 at NHTSA
Jul 22, 2021Service Bulletin/Repair Instructions

TSB 21-2236

NHTSA communication ID: 10199536

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Source components: SEATS.

Source record 10199536 at NHTSA
Jul 13, 2021Service Bulletin/Repair Instructions

21B42

NHTSA communication ID: 10199481

NHTSA source summary · Original PDF not reviewed by Recallfolio

All of the affected vehicles were built with front spring and front gross axle weight rating (FGAWR) below the customer expected value. The marketing Order Guide stated that on units equipped with Ambulance & Wrecker packages, customers would get up to 7000 lb front spring FGAWR. The front coil springs were built to match the FGAWR labels on these units. The customer did not receive the front coil spring capability they were expecting based on the data in the marketing Order Guide and their reserve capacity might be lower than expected.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.

Source record 10199481 at NHTSA
Jul 6, 2021Service Bulletin/Repair Instructions

CSR 518

NHTSA communication ID: 10199087

NHTSA source summary · Original PDF not reviewed by Recallfolio

Ford Motor Company has determined a defect that relates to motor vehicle safety exists on certain 2021 model year Super Duty vehicles with front-wheel hub extensions built between February 7, 2021, and June 3, 2021. Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer. This repair is not covered under the Altec Warranty policy.

Source components: WHEELS.

Source record 10199087 at NHTSA
Jun 29, 2021Service Bulletin/Repair Instructions

TSB 21-2199

NHTSA communication ID: 10198687

NHTSA source summary · Original PDF not reviewed by Recallfolio

This article supersedes TSB 21-2144 to update the vehicle model years affected and the Part List. Some 2015-2020 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.

Source components: EQUIPMENT.

Source record 10198687 at NHTSA
Jun 18, 2021Service Bulletin/Repair Instructions

TSB 21-2183

NHTSA communication ID: 10198607

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty and 2021-2022 F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km), may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P20E8 and/or P208B stored in the powertrain control module (PCM). This may be due the reductant pump and heater assembly losing prime during extended vehicle storage. To correct the condition, follow the Service Procedure to prime the reductant pump and heater assembly.

Source components: ENGINE AND ENGINE COOLING.

Source record 10198607 at NHTSA
Jun 17, 2021Service Bulletin/Repair Instructions

SSM 49892

NHTSA communication ID: 10198648

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some 2021 F-Super Duty vehicles equipped with a 6.7L engine and built on 01-Nov-2020 and through 30-Jan-2021 may exhibit a no crank/no start condition with an open fuse F48 (position 23) in the battery junction box (BJB). This may be due an intermittent short circuit in a transmission main control solenoid. To correct the condition, replace the open fuse and replace the main control valve body. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7A100 and applicable labor operations in Section 07 of the Service Labor Time Standards (SLTS) Manual.

Source components: ELECTRICAL SYSTEM.

Source record 10198648 at NHTSA
Jun 17, 2021Service Bulletin/Repair Instructions

21B03-S4

NHTSA communication ID: 10198611

NHTSA source summary · Original PDF not reviewed by Recallfolio

In all of the affected vehicles, a distressed No. 1 planetary needle bearing inside the ring gear assembly will generate contamination that may produce rough shifts. A wrench light is likely to come on, and the transmission may go into safe mode and only operate in seventh gear. As damage progresses, the transmission may only be capable of limited vehicle speed or may not engage in forward or reverse.

Source components: POWER TRAIN.

Source record 10198611 at NHTSA