2019 Ford F-250 SD Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 249, ordered newest first. Dated records on this page: May 14, 2019–Jul 13, 2021.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jul 13, 2021Service Bulletin/Repair Instructions
TSB 21-2222
NHTSA communication ID: 10199523
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P208E stored in the powertrain control module (PCM). This may be due to the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019-2020 F-150 and F-Super Duty vehicles may exhibit one or more power door locks inoperative. This concern may be due to a power door lock actuator. To correct the condition, follow the Service Procedure steps to replace the affected actuator.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On your vehicle, moisture and water entering a power door lock actuator housing could cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, moisture and water entering a power door lock actuator housing can cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2144 to update the vehicle model years affected and the Part List. Some 2015-2020 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with the factory 5th-wheel gooseneck hitch prep package may require replacement of the pickup bed. The 2020 F-Super Duty pickup beds have superseded the 2017-2019 F-Super Duty pickup bed and the existing rear bed plug/connector housing is not interchangeable with the new style pickup bed. To correct the condition, order and install wiring harness LC3Z-13A576-H, which contains the new style connector housing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203" wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192" wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205" wheelbase chassis cab vehicles, use LC3Z-5L216-A. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ford Motor Company has issued an emissions recall on certain 2018 model year F-150, 2019 model year F-250 through F-550 Super Duty, and 2019 model year F-650 through F-750 medium duty Ford vehicles equipped with a diesel engine. Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep sleep message set, this is an erroneous message. Starting and running the vehicle will clear the message and allow the remote commands to function again. Inform customers that engineering is currently working on a solution for this condition that will be released via an over the air (OTA) update that is expected in June 2021. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM) will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty four-wheel drive (4WD) vehicles may have a customer concern of intermittently exhibiting excessive steering oscillation. To correct the condition, replace the steering damper with KC3Z-3E651-B and return the vehicle to the customer. For claiming, use causal part 3E651 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual. If the concern returns, refer to the updated procedures, with videos, in Workshop Manual (WSM), Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may require valve stem replacement for the front wheels. The parts catalog has been updated to use service part F2GZ-1700-D for the front wheels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2017-2019 F-Super Duty vehicles equipped with adaptive steering and require steering wheel replacement, corrections for SASM and SECM module programming errors have been included in IDS level 121.03. Using IDS software level 121.03, start a NEW session and run the Programmable Module Installation (PMI) procedure. Follow the remaining procedures in Workshop Manual (WSM), Section 211-04 to complete the steering wheel installation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P208E, P2459, P245A and/or P259F stored in the powertrain control module (PCM). This may be due to the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty vehicles equipped with a 6.7L diesel may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P246C and/or P2463 with a Drive to Clean maintenance message. Vehicles operated primarily in a stationary or off-highway low speed use may exhibit frequent exhaust regeneration attempts. In these conditions, a vehicle may not easily allow for normal exhaust regeneration and may benefit from operator commanded regeneration (OCR) capability so it can perform complete exhaust regeneration in a stationary setting.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty vehicles may intermittently exhibit excessive steering oscillation. A new instructional video has been published in the Workshop Manual (WSM) to provide specific measurement instructions on the appropriate tools and methods to determine which steering linkage joints are exceeding lash specifications and which are operating as designed. The left side tie rod end and sector shaft arm drag link joints should not be replaced without obtaining the proper lash measurements. Refer to WSM, Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D, U029E, P22A7 and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion into the oxides of nitrogen (NOx) connectors. To correct the condition, follow the Service Procedure to inspect the NOx sensor module and replace the 14406 wire harness.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition. Diagnostic trouble code (DTC) P06E9 may also be set in the powertrain control module (PCM). This may be due to corrosion being present on the run start relay in the battery junction box (BJB). Inspect the run start relay for signs of corrosion, including along the terminal edges, prior to performing Workshop Manual (WSM) diagnostics. If no corrosion is found on the run start relay, refer to WSM, Section 303-06 to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a Diesel Particulate Filter (DPF) Manual Regeneration twice along with performing the Specified Function SCR Parameter Reset with the appropriate Ford diagnostic scan tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a diesel particulate filter (DPF) manual regeneration with the appropriate Ford diagnostic scan tool twice along with performing a diesel particulate filter (DPF) parameter reset and drive cycle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit hard start, lack of power or runs rough concern with malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal PCED diagnostic test MA recommend that customer use a different brand of fuel and Motorcraft PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that Bio Diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper network communication. If proper network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00 for diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150, 2017-2019 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize the affected door check arms.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper HS2-CAN network communication. If proper HS2-CAN network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00, PPT AL for diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D and/or P2B1F. If these codes have set with a customer complaint of abnormal steering wheel oscillation, clear these DTCs and address any steering related concerns. If these DTCs do not return, do not make any fuel injector related repairs. The abnormal steering wheel oscillation event may be generating noise on the camshaft or crankshaft sensor frequency resulting in these DTCs to set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with the 6.2L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2004 and/or P2005. This may be due to a tear or crack on the intake manifold vacuum hoses resulting in a vacuum leak. Before performing normal diagnostics, inspect the intake manifold vacuum hoses. If a tear or crack is identified, intake manifold assembly replacement is not required. The vacuum hose assemblies are available as a lower level service part (base part 9E498).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty chassis cab vehicles equipped with a 6.7L engine and an aft of axle fuel tank operating in dusty conditions may exhibit a crank/no start concern with the fuel level showing over 1/4 tank full or the fuel gauge only registers up to 1/2 tank after filling with fuel. For vehicles equipped with an auxiliary fuel delivery source, the customer may also experience the inability to deliver fuel using this equipment. This may be due to dirt being trapped around the dust cap on the front or rear rollover valve (ROV) preventing "make-up air" from entering the fuel tank. To correct the condition, follow the Service Procedure steps to replace the fuel tank and possibly also the fuel pump/sender unit.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 F-Super Duty vehicles may exhibit a characteristic or abnormal steering wheel oscillation concern. The workshop manual (WSM) has been updated to provide diagnostic direction for both symptoms, refer to Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart. This message is only to provide awareness of this WSM update and does not supersede other published diagnostic direction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48539 - 2017-2020 F-Super Duty/2018-2020 F-150 - 6.7L/3.0L - Diagnostic Trouble Code (DTC) P208E - Diesel Exhaust Fluid (DEF) Injector Testing Some 2017-2020 F-Super Duty/2018-2020 F-150 vehicles equipped with the 6.7L or 3.0L engines may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P208E in the powertrain control module (PCM). When performing pinpoint test RK, the results of the selective catalyst reductant (SCR) dosing measurement test (RK7) may be zero or below the specified 40-50mL requirement due to urea crystals plugging the DEF injector nozzle. If the measurement is below this specified amount, perform pinpoint test step RK7 two additional times. If the specified amount is met, reinstall the reductant injector. If after three attempts the dosing measurement remains below the specified amount, the DEF injector should be replaced. The DEF pump should not be replaced for DTC P208E.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48537 - 2017-2019 F-Super Duty - 6.8L - Instrument Cluster Warning Indicators And/Or Radio Inoperative During Snow Plow Operation Some 2017-2019 F-Super Duty vehicles equipped with a 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on 1-Oct-2017 and through 9-Jan-2019 may exhibit an intermittent low oil pressure warning indicator when the oil level is within correct operating range. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles may exhibit a rattle and/or squeak noise from the vista roof opening panel while driving with the roof opening panel closed. This may be due to dirt and/or debris build up between the vista roof opening panel seal and the body. To correct the condition, follow the Service Procedure steps to clean and lubricate the vista roof opening panel seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 F-Super Duty pickup vehicles equipped with a 6.7L engine built on or before 31-Oct-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P0170 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass airflow (MAF) sensor parameter reset.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This message is superseding TSB 19-2271 to update the Issue, Action and Service Procedure. Some 2017-2018 F-Super Duty and 2019 F-Super Duty F-450/F-550 Chassis Cab only vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles may exhibit a "Cruise Control Unavailable" or "Collision Avoidance Unavailable" message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use base part 9E731, refer to Section 10 in the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty 4x4 vehicles may exhibit an inoperative transfer case function with various diagnostic trouble codes (DTCs), including but not limited to P1839, P1867, P1861, P1891, P1841, U0102. If normal diagnosis leads to shift motor as the cause, first disconnect transfer case control module (TCCM) connector C2371A, and inline connectors C1010 (diesel) or C145 (gasoline) as well as transfer case connector C350. Inspect for loose pins, contamination and broken wires and repair as necessary. If nothing is found, reconnect and test 4x4 operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles built on or before 1-Aug-2018 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P204C, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant harness, the reductant pump/heater assembly and/or the reductant tank.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 21-Aug-2018 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P205B stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To resolve this condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 18-2268 to update the Service Procedure and the Parts List. Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure steps to replace the steering linkage damper. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: *2017-2019 F-250 and F-350 vehicles only *4WD *Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1291, P1292, P0191 and/or P06A6. This may be due to an engine harness chafe on the powertrain control module (PCM) bracket. Before completing Powertrain Control/Emissions Diagnosis (PC/ED) Manual pinpoint tests, follow the Service Procedure steps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2019 F-Super Duty vehicles equipped with a 6.7L engine may come in for scheduled maintenance on the engine mounted fuel filter. When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place. Once the fitting is latched fully onto the connection port, pull straight backward on the fuel line to verify it is fully latched onto the connection port. Do not bend the fuel line connection when pulling to verify it is connected. Refer to Workshop Manual sections 310-00 for details on quick connect fittings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 F-Super Duty and 2016-2019 F650-750 vehicles equipped with 6.7L engine may exhibit a concern where the engine cooling fan stays on at all times or is inoperative. Diagnostic trouble codes (DTCs) P0480, P0494, P0495, P0529, P0691, P0692, P0693 and/or P0694 may be stored in the powertrain control module (PCM). To address these vehicle symptoms, use the updated online version of pinpoint test AH in the powertrain control/emission diagnostic (PC/ED) tab on the PTS website. The pinpoint test has been updated to aid in preventing unnecessary fan clutch replacement.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset. Follow the service procedure steps to correct the condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles equipped with tire pressure monitoring systems (TPMS) may exhibit a leak at the tire valve stem. The tire valve stem has been released as a separate service part kit. The new service part kit is available and it does not include the TPMS sensor. When replacing only the tire valve stem follow the procedure in Workshop Manual (WSM), Section 204-04A. For claiming, use causal part 1700 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · TIRES:VALVE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). A 'Pre-Collision Assist Not Available' or 'Adaptive Cruise Not Available' message may also be present in the instrument cluster message center. This DTC can set due to a low voltage battery state and may not indicate an internal fault within the CCM. Clear the DTC and perform a key cycle. If the DTC does not return after restarting the vehicle, do not replace the CCM. If a vehicle exhibits this concern, use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty vehicles where the pickup box has been removed due to a modification, may exhibit various symptoms due to loss of communication on the medium speed controller area network (MS-CAN). Additional symptoms such as climate control system inoperative, front control interface module (FCIM) controls inoperative and/or the headlamps remaining on at all times may also be present. This may be due to C408 being disconnected and interrupting the MS-CAN network when the pickup box was removed. To repair, install jumper harness part #HC3Z-13A409-J into C408, located at the RH rear of the frame. This repair is required as part of the modification(s) and considered non-warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005-2019 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet