The manufacturer’s record · Page 1 of 2
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 198, ordered newest first. Dated records on this page: Jan 9, 2019–Jul 2, 2026.
Back to 2016 Ford EXPLORER problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11035464
NHTSA source summary · Original PDF not reviewed by Recallfolio
NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
Source record 11035464 at NHTSANHTSA communication ID: 11033577
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
Source components: ENGINE.
Source record 11033577 at NHTSANHTSA communication ID: 11030282
NHTSA source summary · Original PDF not reviewed by Recallfolio
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER.
Source record 11030282 at NHTSANHTSA communication ID: 11029052
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER.
Source record 11029052 at NHTSANHTSA communication ID: 11025611
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 11025611 at NHTSANHTSA communication ID: 11013144
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM • Low performance, lack of acceleration on take off"
Source components: UNKNOWN OR OTHER.
Source record 11013144 at NHTSANHTSA communication ID: 11008948
NHTSA source summary · Original PDF not reviewed by Recallfolio
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Source components: UNKNOWN OR OTHER.
Source record 11008948 at NHTSANHTSA communication ID: 10254138
NHTSA source summary · Original PDF not reviewed by Recallfolio
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Source components: EQUIPMENT.
Source record 10254138 at NHTSANHTSA communication ID: 10251952
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10251952 at NHTSANHTSA communication ID: 10251934
NHTSA source summary · Original PDF not reviewed by Recallfolio
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Source components: POWER TRAIN.
Source record 10251934 at NHTSANHTSA communication ID: 10235153
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Source components: STRUCTURE.
Source record 10235153 at NHTSANHTSA communication ID: 10232579
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement REASON FOR THIS SUPPLEMENT Program Terms: added 21R01 and 21R02 REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR: added 21R01 and 21R02 OWNER NOTIFICATION MAILING SCHEDULE: added mailing schedule for 21R01 and 21R02 OASIS ACTIVATION: added 21R01 and 21R02
Source components: SUSPENSION.
Source record 10232579 at NHTSANHTSA communication ID: 10226951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have experienced a seized toe link ball joint resulting in a fracture of the outboard section of the rear suspension toe link.
Source components: SUSPENSION · SUSPENSION:REAR · UNKNOWN OR OTHER.
Source record 10226951 at NHTSANHTSA communication ID: 10222455
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
Source components: POWER TRAIN.
Source record 10222455 at NHTSANHTSA communication ID: 10222454
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10222454 at NHTSANHTSA communication ID: 10219060
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement: Vehicles Covered by this Program: all open / unrepaired vehicles from 21B05 (Police Interceptor Utility Vehicles) have been added to 21N01 as 21B05 expires August 31, 2022. Owner Notification: Police Interceptor Utility owners who have not completed 21B05 will be mailed a letter describing this change.
Source components: ELECTRICAL SYSTEM.
Source record 10219060 at NHTSANHTSA communication ID: 10219034
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
Source record 10219034 at NHTSANHTSA communication ID: 10216459
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged.
Source components: POWER TRAIN.
Source record 10216459 at NHTSANHTSA communication ID: 10214492
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently forcing the snap ring out of position resulting in damage to the direct clutch hub (7G384). Service part (7J250) complete rotating 3-5-R clutch module is now available. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7F283 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) manual.
Source components: POWER TRAIN.
Source record 10214492 at NHTSANHTSA communication ID: 10214127
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2014-2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt - In all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector.
Source components: SEAT BELTS.
Source record 10214127 at NHTSANHTSA communication ID: 10212177
NHTSA source summary · Original PDF not reviewed by Recallfolio
EXHAUST ODOR IN VEHICLE
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10212177 at NHTSANHTSA communication ID: 10212957
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Source components: ELECTRICAL SYSTEM.
Source record 10212957 at NHTSANHTSA communication ID: 10222507
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement Ref 21S32 Submitting Owner Letter
Source components: WHEELS.
Source record 10222507 at NHTSANHTSA communication ID: 10209209
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: EQUIPMENT · EQUIPMENT:MECHANICAL · SEATS.
Source record 10209209 at NHTSANHTSA communication ID: 10208271
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 or 21S43 provided that the RO opening date occurs on or before July 31, 2023. This is a one time repair. In some of the affected vehicles exposed to a corrosive environment where road salt is used during winter months, the rear toe link ball joint located in the rear knuckle could seize. A seized toe link ball joint could wear out and develop a knocking noise after installation of the updated toe links in the FSAs 21S32 or 21S43
Source components: SUSPENSION.
Source record 10208271 at NHTSANHTSA communication ID: 10207905
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program 21B11 - Supplement #1 - Certain 2014 - 2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt
Source components: SEAT BELTS.
Source record 10207905 at NHTSANHTSA communication ID: 10206858
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program 21B11 Certain 2014-2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt: In all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector.
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 10206858 at NHTSANHTSA communication ID: 10207116
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc. This may be due to a software concern within the HVAC control module. To correct this condition, update the HVAC control module to the latest software level using the latest version of the IDS service scan tool. For claiming use causal part number 19980 and refer to applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER · STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER.
Source record 10207116 at NHTSANHTSA communication ID: 10207049
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to replacing the motor. Refer to Workshop Manual (WSM), Section 501-17, Pinpoint Test A for 2011-2016 and Pinpoint Test B for 2017-2022 for identifying the source of the water leak.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10207049 at NHTSANHTSA communication ID: 10205725
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement: Vehicle Build Date: Ending build date for Chicago Assembly built vehicles has been updated
Source components: ELECTRICAL SYSTEM.
Source record 10205725 at NHTSANHTSA communication ID: 10201582
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM.
Source record 10201582 at NHTSANHTSA communication ID: 10201050
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM.
Source record 10201050 at NHTSANHTSA communication ID: 10201085
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first.
Source components: ENGINE AND ENGINE COOLING.
Source record 10201085 at NHTSANHTSA communication ID: 10201024
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM).
Source record 10201024 at NHTSANHTSA communication ID: 10199536
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS.
Source record 10199536 at NHTSANHTSA communication ID: 10199479
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some of the affected vehicles, the roof rack covers may become detached from the vehicle.
Source components: EQUIPMENT.
Source record 10199479 at NHTSANHTSA communication ID: 10194428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10194428 at NHTSANHTSA communication ID: 10189754
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2016 - 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment
Source components: EQUIPMENT.
Source record 10189754 at NHTSANHTSA communication ID: 10189755
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for testing. Ford is voluntarily conducting this program to inspect the toe link ball joint and, if necessary, replace both rear toe links and wheel knuckles on vehicles always registered and always residing in the Nashville, Houston, Miami, Dallas, Atlanta, Phoenix, Winnipeg, and Calgary areas. The replacement toe links and knuckles being installed contain no enhancements and are identical to the parts being removed. It is very important that any parts obtained from this program be returned to Ford for this study.
Source components: SUSPENSION.
Source record 10189755 at NHTSANHTSA communication ID: 10189760
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for testing. Ford is voluntarily conducting this program to inspect the toe link ball joint and, if necessary, replace both rear toe links and wheel knuckles on vehicles always registered and always residing in the Nashville (and Calgary) area. The replacement toe links and knuckles being installed contain no enhancements and are identical to the parts being removed. It is very important that any parts obtained from this program be returned to Ford for this study
Source components: SUSPENSION.
Source record 10189760 at NHTSANHTSA communication ID: 10187724
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
Source components: POWER TRAIN.
Source record 10187724 at NHTSANHTSA communication ID: 10187726
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time repair for the roof rail covers and retaining clips to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. Both roof rail covers should be serviced at time of repair. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through June 30, 2021. Coverage is automatically transferred to subsequent owners.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10187726 at NHTSANHTSA communication ID: 10184634
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure steps to replace the torque converter and specified internal transmission components that may have been damaged.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10184634 at NHTSANHTSA communication ID: 10184652
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
Source components: EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10184652 at NHTSANHTSA communication ID: 10184654
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment.
Source components: EQUIPMENT · STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10184654 at NHTSANHTSA communication ID: 10181988
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
Source components: POWER TRAIN.
Source record 10181988 at NHTSANHTSA communication ID: 10181985
NHTSA source summary · Original PDF not reviewed by Recallfolio
In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission repairs to resolve the concern. Ford Motor Company has developed and update to the Powertrain Control Module software that helps protect the transmission torque converter from overheating when exposed to certain driving styles.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
Source record 10181985 at NHTSANHTSA communication ID: 10180428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING.
Source record 10180428 at NHTSANHTSA communication ID: 10177863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Source components: STRUCTURE.
Source record 10177863 at NHTSANHTSA communication ID: 10177042
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177042 at NHTSANHTSA communication ID: 10176938
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION:REAR · WHEELS.
Source record 10176938 at NHTSANHTSA communication ID: 10175895
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10175895 at NHTSANHTSA communication ID: 10176117
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 assembly. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.
Source components: WHEELS.
Source record 10176117 at NHTSANHTSA communication ID: 10175890
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace the retaining clips and apply adhesive to the roof rail covers.
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10175890 at NHTSANHTSA communication ID: 10172972
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
Source record 10172972 at NHTSANHTSA communication ID: 10172959
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the condition, replace the door glass top run, door glass, window regulator, window motor and wiring harness.
Source components: EQUIPMENT.
Source record 10172959 at NHTSANHTSA communication ID: 10170919
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. To correct the concern, reprogram the driver seat module (DSM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: SEATS.
Source record 10170919 at NHTSANHTSA communication ID: 10169986
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: POWER TRAIN.
Source record 10169986 at NHTSANHTSA communication ID: 10169898
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10169898 at NHTSANHTSA communication ID: 10169895
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in the powertrain control module (PCM). This may be due to an improperly welded exhaust Y-pipe. To correct the condition, follow the Service Procedure to replace the exhaust Y-pipe.
Source components: ENGINE AND ENGINE COOLING.
Source record 10169895 at NHTSANHTSA communication ID: 10169886
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the condition, replace the door glass top run, door glass, window regulator, window motor and wiring harness.
Source components: VISIBILITY.
Source record 10169886 at NHTSANHTSA communication ID: 10169810
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to apply adhesive to the roof rail covers.
Source components: EQUIPMENT.
Source record 10169810 at NHTSANHTSA communication ID: 10165709
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Source components: SEATS · SEATS:FRONT ASSEMBLY:POWER ADJUST.
Source record 10165709 at NHTSANHTSA communication ID: 10166446
NHTSA source summary · Original PDF not reviewed by Recallfolio
This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.
Source components: SUSPENSION.
Source record 10166446 at NHTSANHTSA communication ID: 10164422
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in the powertrain control module (PCM). This may be due to an improperly welded exhaust Y-pipe. To correct the condition, follow the Service Procedure to replace the exhaust Y-pipe. Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: *2013-2019 Explorer *3.5L Ti-VCT engine *Illuminated MIL with only DTCs P013A and/or P013C
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10164422 at NHTSANHTSA communication ID: 10164596
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10164596 at NHTSANHTSA communication ID: 10164508
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Source components: VISIBILITY · VISIBILITY:GLASS, SIDE/REAR.
Source record 10164508 at NHTSANHTSA communication ID: 10164497
NHTSA source summary · Original PDF not reviewed by Recallfolio
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Source components: ELECTRICAL SYSTEM.
Source record 10164497 at NHTSANHTSA communication ID: 10163593
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10163593 at NHTSANHTSA communication ID: 10163552
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the condition, follow the Service Procedure steps to reapply adhesive tape to the front door upper moulding. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: * 2011-2019 Explorer * Equipped with factory keyless entry keypad * Left side front door upper moulding is loose
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10163552 at NHTSANHTSA communication ID: 10163573
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10163573 at NHTSANHTSA communication ID: 10162412
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program 19N05: Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concern
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10162412 at NHTSANHTSA communication ID: 10162086
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE.
Source record 10162086 at NHTSANHTSA communication ID: 10160943
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has been released to eliminate this noise and alternator pulley damage. Refer to Workshop Manual (WSM), Section 303-05 for the removal and installation procedure. For claiming, use causal part 8620 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10160943 at NHTSANHTSA communication ID: 10160936
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor originating from the PTU, or noise originating from the PTU. These vehicles may be a candidate for rebuild using PTU Idler Gear/Shaft/Bearing Kit (GB5Z-7P258-A). Refer to Workshop Manual (WSM), Section 308-07.
Source components: POWER TRAIN.
Source record 10160936 at NHTSANHTSA communication ID: 10160931
NHTSA source summary · Original PDF not reviewed by Recallfolio
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Source components: POWER TRAIN.
Source record 10160931 at NHTSANHTSA communication ID: 10160880
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10160880 at NHTSANHTSA communication ID: 10160876
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. The left 2nd row 60 percent seat cushion cover is a different design from the right 2nd row 40 percent cushion cover and the two are not comparable. The right seat trim wraps under the seat and is closed off while the left side is not closed off and may appear loose. This is normal appearance and no repairs should be performed. If the seat foam is exposed, the foam can be tucked upward and the cushion cover refitted to conceal the foam. The seat cushion cover and/or foam should not be replaced for either condition.
Source components: SEATS.
Source record 10160876 at NHTSANHTSA communication ID: 10159494
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Source components: ENGINE.
Source record 10159494 at NHTSANHTSA communication ID: 10159489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10159489 at NHTSANHTSA communication ID: 10159505
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. To correct loose roof rack caps or broken or missing clips, order part number FB5Z-7851050-A. Ensure roof rails are properly torqued to 55 in/lbs (6.2 Nm) and that power tools are not used for installation as over-torqueing may cause warpage and poor fitment.
Source components: STRUCTURE · STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10159505 at NHTSANHTSA communication ID: 10156602
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may be due to a concern within the battery junction box (BJB) relay module. A lower level service part has been released to allow for replacement of just the BJB relay module instead of the BJB harness. F-Super Duty part number HU5Z-14A067-A, Continental part number GU5Z-14A067-C, Explorer part number FU5Z-14A067-A, Police Interceptor Utility part number GU5Z-14A067-B.
Source components: ELECTRICAL SYSTEM.
Source record 10156602 at NHTSANHTSA communication ID: 10156598
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available for 2019 SYNC 3 vehicles. Do not carry out this update as it may lead to a hardware error message. Engineering is investigating, monitor OASIS for updates.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10156598 at NHTSANHTSA communication ID: 10156868
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the concern, replace the door glass top run, door glass, window regulator, window motor and wiring harness.
Source components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10156868 at NHTSANHTSA communication ID: 10155556
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the concern, replace the door glass top run, door glass, window regulator, window motor and wiring harness.
Source components: VISIBILITY.
Source record 10155556 at NHTSANHTSA communication ID: 10156887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10156887 at NHTSANHTSA communication ID: 10155575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM.
Source record 10155575 at NHTSANHTSA communication ID: 10156883
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Source components: ELECTRICAL SYSTEM · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10156883 at NHTSANHTSA communication ID: 10155571
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Source components: SEATS.
Source record 10155571 at NHTSANHTSA communication ID: 10156856
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10156856 at NHTSANHTSA communication ID: 10155444
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10155444 at NHTSANHTSA communication ID: 10156877
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10156877 at NHTSANHTSA communication ID: 10156863
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
Source components: EQUIPMENT · STRUCTURE.
Source record 10156863 at NHTSANHTSA communication ID: 10155565
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10155565 at NHTSANHTSA communication ID: 10155551
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
Source components: STRUCTURE.
Source record 10155551 at NHTSANHTSA communication ID: 10156860
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Source components: POWER TRAIN · POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL.
Source record 10156860 at NHTSANHTSA communication ID: 10155548
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10155548 at NHTSANHTSA communication ID: 10153969
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Source components: EQUIPMENT.
Source record 10153969 at NHTSANHTSA communication ID: 10153981
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concerns
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10153981 at NHTSANHTSA communication ID: 10153923
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. To temporarily resolve the concern, the heated seat control switch may be cycled off and then back on. Do not attempt any repairs at this time. Engineering is investigating. To assist with the investigation, use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. Monitor OASIS for updates.
Source components: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10153923 at NHTSA