2020 Ford ESCAPE Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–272 of 272, ordered newest first. Dated records on this page: Aug 13, 2019–Feb 15, 2021.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 15, 2021Service Bulletin/Repair Instructions
SSM 49571
NHTSA communication ID: 10187981
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Drain and refill the rear drive unit (RDU), refer to Workshop Manual Section (WSM) 205-02. Drive for 8 km (5 miles) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with WSM diagnostics. For claiming, use base (4000) causal part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position. A dislocated valve plunger may lead to the driver experiencing any of the following symptoms: Hard brake pedal, over-braking condition, and if certain other conditions are present, longer brake pedal travel with an incremental increase in stopping distance that would be accompanied by a red brake warning indicator lamp on the instrument panel cluster
Source components: ELECTRICAL SYSTEM · EQUIPMENT · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape, 2020-2021 Corsair, 2021 Bronco Sport and 2021 Mustang Mach-E vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with front-wheel drive (FWD), a 1.5L EcoBoost engine and an 8F24 transmission built before 07-Aug-2020 may exhibit no reverse engagement with diagnostic trouble codes (DTCs) P0766 and P2703 stored in the powertrain control module (PCM). This may be due to small particles in the electric selectable one-way clutch (SOWC), causing the internal lever of the electric SOWC not to deploy correctly. To correct this condition, follow the Service Procedure to replace the electric SOWC and the fluid filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
There is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape 2.0L EcoBoost, front wheel drive (FWD) vehicles built on or before 20-Mar-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P00FE, P0456, P0455 and a fuel gauge that never indicates full after a refueling event (only reads approximately 90%). This may be due to the calibration in the powertrain control module (PCM) being configured for an L-tank instead of a saddle tank. To correct the condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2007 to update the Service Procedure. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 20-2366 to update the production fix date. Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 17-Dec-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to a missing wastegate actuator e-clip. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. Turbocharger replacement is not necessary for missing wastegate actuator e-clips.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
There is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is also possible that the door cannot be closed. If the door will not close, the instrument cluster will illuminate with a Door Ajar warning
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0àâÂÂC (32àâÂÂF). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a solution expected in January. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ome 2020 Escape vehicles built on or before 23-Nov-2020, may exhibit a warped instrument panel upper section near the defrost grill on the passenger side. Inform customers that Ford is developing an improved service repair for this condition that is expected to be available February 2021. Let the customer know they can continue to drive the vehicle until an appointment can be scheduled for repair. If the customer requires replacement before then, proceed under standard warranty requirements. Contact the customer and schedule a service appointment when the update is available. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape and 2020-2021 Corsair vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 and/or P1744 present or stored in the powertrain control module (PCM). This may be due to the torque converter and a pump stator bushing leak. Replacement of only the torque converter and/or the main control may not resolve the concern. To correct the condition, replace the following components: the torque converter, fluid pump assembly, both fluid filters, main control, input shaft, and flush the transmission cooling system.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456, and/or P0457. This may be due to damage to the carbon canister which may have occurred during vehicle transportation. This condition may not occur for a few hundred miles/km or equivalent key cycles. Inspect the left side underbody air deflector for damage. If damage or witness marks are present, remove the left side air deflector and inspect the carbon canister for damage. As a reminder, dealers are responsible for inspecting new vehicles received by the dealership. When accepting delivery from the carrier, dealers must notify the carrier in writing of any concealed damage within 2 business days (certified mail with return receipt recommended). Refer to Section 2 of the Warranty and Policy Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a bounce back when closing. This may be more noticeable when the engine is running. This may be due to the glass panel adjustment. To correct the condition, follow the Service Procedure steps to adjust the roof opening panel glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 02-Oct-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape Hybrid Electric Vehicles (HEV) built on or before 6-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver's foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles built on or before 23-Sep-2019 may exhibit a condition where the A-pillar trim panel appears twisted at the top of the panel. This may be due to the attachment of the A-pillar trim panel to the A-pillar bracket. To correct this condition, follow the Service Procedure steps to replace the A-pillar trim panel and the A-pillar bracket.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles with S level trim equipped with keyed ignition built on 22-Jul-2020 and through 5-Aug-2020, may exhibit an illuminated TPMS lamp in the instrument panel cluster (IPC). TPMS sensor replacement will not resolve this condition due to internal components of the body control module (BCM). If tire pressure is set to placard and diagnosis leads to TPMS sensor replacement, replace the BCM. Because of part constraints, dealers may experience situational short-term backorders. Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles built on or before 2-Sep-2020 may exhibit an illuminated anti-lock brake system (ABS) and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034 and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and install the pigtail service kit.
Source components: ELECTRICAL SYSTEM · ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 30-Nov-2019 may exhibit a vibration at idle. This may be due to the engine mounts. To correct the condition, follow the Service Procedure steps to replace the engine mounts and perform the engine mount neutralization procedure.
Source components: ENGINE AND ENGINE COOLING · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage park condition with an illuminated powertrain malfunction (wrench) lamp and diagnostic trouble code (DTC) P07E4 stored in the powertrain control module (PCM) memory. There will also be a shift system fault warning message displayed and the electronic parking brake will be automatically applied when park is requested. This condition may be caused by an incorrect underhood section of the transmission park manual release cable or due to the underhood section of the transmission park manual release cable not in the proper stowed position. To correct the condition, follow the Service Procedure steps to inspect the operation of the transmission park manual release cable and if necessary, replace the transmission park manual release cable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not being operated for an extended length of time or from a crank/no-start condition. If the HVB is discharged, refer to the applicable GSB and Workshop Manual section to confirm if off-board charging is required. Note that the voltages in the GSB do not apply to 2020 Escape and Explorer. Using the appropriate Ford scan tool, monitor PID values: HVBAT_V on 2020 Escape (at least 90V, but less than 165V)and 2020 Explorer HVBAT_V (at least 114V, but less than 210V). For both vehicles, HEV_BAT_MIN_V should be greater than 1.45V, and HEV_BAT_VAR_V less than 2.5V. If the values are within limits and the HVB is suitable for a rescue charge, contact the Technical Assistance Center to request a high voltage charger.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicle may exhibit an illuminated ABS and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034, and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and install the pigtail service kit.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. Compare to a like vehicle before attempting to diagnose as this condition may be characteristic. Setting the vehicle's drive mode to SPORT may eliminate the condition by changing the shift points of the transmission. Refer to the Owner's Manual for information on drive mode control and how to select them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in September 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in September. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 11-Jan-2020 or 2020 Escape/Corsair vehicles equipped with 2.0L/2.3L EcoBoost engine and built on or before 18-Mar-2020 may exhibit a slow fuel fill and/or spit back during refueling. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, hum, and/or wind noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module. Refer to Workshop Manual (WSM), Section 415-00. If no update is available or the condition persists after programming, refer to WSM, Section 303-06 for further diagnosis. The remote start can be disabled in one of three methods: (1) leaving the hood open, (2) de-activation through the SYNC System Customer Preferences (refer to SYNC settings in the Owner's Manual), or (3) disconnecting the 12 Volt Battery. Refer to WSM, Section 100-00 for further information on remote start disabling.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel initialization. Refer to WSM, Section 501-17. For claiming, use causal part 54500A18 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape HEV vehicles built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2CF3, P2D00, P2D01, P2D02, P2D03, P2D04, P2B29, P0CFF, P0E1F and/or P0C4B stored in the battery energy control module (BECM). This may be due to various strategies within the BECM software. To resolve this condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and the BECM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits this condition, replace the affected camera(s). Refer to Workshop Manual (WSM), Section 41313. For claiming, use causal part 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles built on or before 26-Jun-2020 may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. To clear this DTC using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles equipped with the 1.5L and an 8F24 transmission may exhibit a light to moderate buzz/sizzle/rattle noise heard while seated in the driver's seat. This noise can be heard under moderate to heavy acceleration (2500-4000rpm) and radiates from the lower left side of the dash panel. This may be due to the manual park release cable internal steel cable rattling against the plastic covering. Disconnecting the cable from the transmission will aid in determining if the manual park release cable is the cause. If it has been determined that the cable is the cause of the condition, use updated service parts LX6Z-7D246-N and LX6Z-7D246-L to correct this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in August 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair/Explorer/Aviator vehicles may have diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM). This DTC will not cause observable conditions or warning indicators for the customer. If this DTC is detected during pre-delivery inspection (PDI) or while diagnosing unrelated conditions, it should be disregarded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape vehicles built on or after 10-Jan-2020, equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P04DB in the powertrain control module (PCM). If this DTC is retrieved with other DTCs, diagnose those first. Engineering data has confirmed that DTC P04DB is typically a green engine and/or low mileage concern that will not repeat if a crankcase ventilation system concern is not present. Inspect the crankcase ventilation tube at the rear air intake system connection for a partial disconnect. If the crankcase ventilation tube is not disconnected and no concern is identified after performing Powertrain Control and Emission Diagnosis (PC/ED) Manual pinpoint test HG, clear the DTC using the appropriate Ford scan tool and return the vehicle to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. If only the scheduling portion of the remote start system is not functioning, please ensure that the latest level of SYNC software has been installed. If the remote start system is not functioning using the key fob and/or the on-demand remote start function from FordPass or Lincolnway application, refer to Workshop Manual (WSM), Section 303-06 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled on. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. To clear this DTC using the FDRS scan tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition to reinitialize the module. It is not recommended that a battery charger is installed and running on the vehicle when the ignition is cycled on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Updated Technical Information for Power Steering Control Module (PSCM) reset after PCM reprogram. Unplugging the PSCM is no longer required as new FDRS service function is available. In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a âÂÂStop Safely Now message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque. SERVICE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair vehicles equipped with a 1.5L/2.0L/2.3L EcoBoost engine and built on or before 15-Nov-2019 may exhibit a fuel gauge that does not move and/or diagnostic trouble code (DTC) P144F in the powertrain control module (PCM). This may be due to the fuel tank assembly. To correct the condition, follow the Service Procedure steps to replace the fuel tank.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a âÂÂStop Safely Nowâ message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCâÂÂs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque.
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. This may be due to the interface between the fuel nozzle and the fuel tank filler pipe. When refueling, advise customers to make sure to rotate the fuel nozzle 30 degrees in either direction, retract the fuel nozzle slightly within the capless filler inlet, and/or use a different refueling pump. Engineering is currently working on a solution for this condition, which is expected to be available in the fourth quarter of 2020. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a Stop Safely Now message and a check engine light displayed in the instrument cluster. Diagnostic Trouble Codes (DTCs) P0340 and P1A0C may be present in the Powertrain Control Module (PCM). This is due to crankshaft and camshaft signal quality during start up, resulting in incorrect synchronization and the inability of the engine to produce the requested torque.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. This is due to the connector being submerged in transmission fluid during the main control manufacturing process. A trace amount should be considered normal and will not affect the function of the transmission. Do not attempt a repair for this condition. If more than a trace amount of fluid is found, follow normal diagnostics in the Workshop Manual(WSM), Section 307-01>Diagnosis and Testing>Leakage Inspection.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In some of the affected vehicles, the power steering control module (PSCM) may exhibit a fault resulting in a lack of power steering assistance at start up. A steering assist fault message may also be displayed in the message center. A lack of power steering assistance may result in higher effort steering the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. This may be accompanied by DTC 1477-09 - Backup Battery Component Failure. This may be due to the TCU experiencing a sudden temperature change. To correct this condition, reprogram the TCU using the appropriate Ford diagnostic scan tool. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019-2020 Edge/Nautilus/Transit Connect and 2020 Escape/Corsair vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to schedule a remote start event using the Fordpass or Lincolnway app. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module utilizing section 415 of the workshop manual. If no update is available or the problem persists after programming, verify that the Fordpass or Lincolnway app is activated properly as per the owners guide. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, and/or illuminated MIL with DTCs P0217, P0401, P1026, P1285, P1299, P2196 or P2467 stored in the PCM. This may be due to an EGR Cooler that is leaking coolant into the engine intake and exhaust system. The EGR cooler should be inspected first to detect the presence of any internal leaks by a visual inspection and a pressure test as defined in the Workshop Manual (WSM). If any coolant is found leaking from the coolant chamber into the exhaust chamber, replace the EGR cooler. If no issues are detected with the EGR cooler, continue repair diagnosis using standard diagnostic procedures as defined in the WSM.