The manufacturer’s record · Page 3 of 3

2013 Chrysler TOWN AND COUNTRY
Manufacturer communications & TSBs.Page 3

Original record summaries, dates and identifiers for this model-year. Records 201–236 of 236, ordered newest first. Dated records on this page: Oct 23, 2012–May 31, 2013.

Back to 2013 Chrysler TOWN AND COUNTRY problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

May 31, 2013Service Bulletin/Repair Instructions

SB-23-022-13

NHTSA communication ID: 10052331

NHTSA source summary · Original PDF not reviewed by Recallfolio

DODGE/CHRYSLER: WET CARPET ON THE RIGHT AND/OR LEFT FRONT FLOOR. THIS CAN BE REMEDIED BY CREATING A DRAIN HOLE IN THE FOAM AT THE LOWER COWL TO ALLOW THE WATER TO DRAIN. *KB

Source components: STRUCTURE:BODY.

Source record 10052331 at NHTSA
May 24, 2013Service Bulletin/Repair Instructions

23-020-13

NHTSA communication ID: 10215991

NHTSA source summary · Original PDF not reviewed by Recallfolio

Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible.

Source components: EQUIPMENT · STRUCTURE.

Source record 10215991 at NHTSA
May 24, 2013Service Bulletin/Repair Instructions

23-020-13

NHTSA communication ID: 10188686

NHTSA source summary · Original PDF not reviewed by Recallfolio

Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible.

Source components: EQUIPMENT · STRUCTURE.

Source record 10188686 at NHTSA
May 24, 2013Service Bulletin/Repair Instructions

23-020-13

NHTSA communication ID: 10136864

NHTSA source summary · Original PDF not reviewed by Recallfolio

Right Front Door Body Side Molding Adhesive Visible This bulletin involves inspecting and if necessary replacing the right front door body side molding. Right front door body side molding adhesive visible.

Source components: STRUCTURE:BODY:DOOR.

Source record 10136864 at NHTSA
May 24, 2013Service Bulletin/Repair Instructions

23-020-13

NHTSA communication ID: 10064461

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY:DOOR.

Source record 10064461 at NHTSA
May 7, 2013Service Bulletin/Repair Instructions

08-031-13

NHTSA communication ID: 10215972

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when the rear AUX port is in use. The distortion may occurs when playing certain media with a lot of high frequency content. The equalization doesn't have a settings for rear AUX mode and defaulted to the AM mode. The AM mode equalization has a boost for high frequencies. This increase boost can cause the Amp to distort the sound.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · STRUCTURE:BODY:DOOR.

Source record 10215972 at NHTSA
May 7, 2013Service Bulletin/Repair Instructions

08-031-13

NHTSA communication ID: 10062156

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10062156 at NHTSA
Apr 24, 2013Service Bulletin/Repair Instructions

9002883

NHTSA communication ID: 10215822

NHTSA source summary · Original PDF not reviewed by Recallfolio

Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD.

Source components: EQUIPMENT · STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT.

Source record 10215822 at NHTSA
Apr 24, 2013Service Bulletin/Repair Instructions

9002883

NHTSA communication ID: 10188655

NHTSA source summary · Original PDF not reviewed by Recallfolio

Prior to replacing the power liftgate motor and gear drive, please verify the liftgate prop rods are not weak. The liftgate prop rod part numbers are: Right Side-05109604AD, Left Side-05109605AD.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS.

Source record 10188655 at NHTSA
Apr 23, 2013Service Bulletin/Repair Instructions

08-024-13

NHTSA communication ID: 10215803

NHTSA source summary · Original PDF not reviewed by Recallfolio

The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. When Satellite reception is poor, the Navigation system uses distance traveled to help calculate the vehicles location.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT.

Source record 10215803 at NHTSA
Apr 23, 2013Service Bulletin/Repair Instructions

08-024-13

NHTSA communication ID: 10188636

NHTSA source summary · Original PDF not reviewed by Recallfolio

The customer may experience the Navigation System was not accurate in tunnels, mountains or where Satellite reception is likely to be poor. At times the ABS controller is not properly calculating distance traveled. When Satellite reception is poor, the Navigation system uses distance traveled to help calculate the vehicles location.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10188636 at NHTSA
Apr 19, 2013Service Bulletin/Repair Instructions

23-014-13 REV. A

NHTSA communication ID: 10215816

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. The customer may experience the sunroof opens but will not close and/or cycles back to open and/or the outer surface of the sunroof glass is scratched.

Source components: EQUIPMENT · VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10215816 at NHTSA
Apr 19, 2013Service Bulletin/Repair Instructions

23-014-13REV.A

NHTSA communication ID: 10063788

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY.

Source record 10063788 at NHTSA
Apr 10, 2013Service Bulletin/Repair Instructions

9002824

NHTSA communication ID: 10215821

NHTSA source summary · Original PDF not reviewed by Recallfolio

Possible replacement of sunroof glass, frame or motor

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE · VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10215821 at NHTSA
Apr 10, 2013Service Bulletin/Repair Instructions

9002824

NHTSA communication ID: 10188654

NHTSA source summary · Original PDF not reviewed by Recallfolio

Possible replacement of sunroof glass, frame or motor

Source components: EQUIPMENT · STRUCTURE.

Source record 10188654 at NHTSA
Apr 5, 2013Service Bulletin/Repair Instructions

08-024-13

NHTSA communication ID: 10062137

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10062137 at NHTSA
Mar 28, 2013Service Bulletin/Repair Instructions

23-014-13

NHTSA communication ID: 10068541

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY.

Source record 10068541 at NHTSA
Mar 20, 2013Service Bulletin/Repair Instructions

9002519

NHTSA communication ID: 10216454

NHTSA source summary · Original PDF not reviewed by Recallfolio

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Source components: STRUCTURE.

Source record 10216454 at NHTSA
Mar 20, 2013Service Bulletin/Repair Instructions

9002519

NHTSA communication ID: 10129008

NHTSA source summary · Original PDF not reviewed by Recallfolio

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10129008 at NHTSA
Mar 19, 2013Service Bulletin/Repair Instructions

08-016-13

NHTSA communication ID: 10068526

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10068526 at NHTSA
Mar 6, 2013Service Bulletin/Repair Instructions

18-007-13 REV. A

NHTSA communication ID: 10136484

NHTSA source summary · Original PDF not reviewed by Recallfolio

MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. The vehicles involved in this bulletin may contain factory fill fuel that exceeds allowable Driveability Index (DI) levels. The MIL lamp may be illuminated and upon further investigation the Technician may find DTC P0300 - Multiple Cylinder Misfire has been set active or stored. The Technician may also notice the engine running rough on initial startup (with or without the MIL illuminated).

Source components: ENGINE · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.

Source record 10136484 at NHTSA
Mar 6, 2013Service Bulletin/Repair Instructions

18-007-13REV.A

NHTSA communication ID: 10068534

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ENGINE.

Source record 10068534 at NHTSA
Feb 12, 2013Service Bulletin/Repair Instructions

18-007-13

NHTSA communication ID: 10138991

NHTSA source summary · Original PDF not reviewed by Recallfolio

MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. The vehicles involved in this bulletin may contain factory fill fuel that exceeds allowable Driveability Index (DI) levels. NOTE: A Service Porter will be able to complete all necessary repair procedure steps with the exception of Step 7. Only in situations where Step 7 is necessary, should vehicle be dispatched to a Service Technician to clear DTCs. The MIL lamp may be illuminated and upon further investigation the Technician may find DTC P0300 - Multiple Cylinder Misfire has been set active or stored. The Technician may also notice the engine running rough on initial startup (with or without the MIL illuminated).

Source components: ENGINE · EQUIPMENT · FUEL SYSTEM, GASOLINE.

Source record 10138991 at NHTSA
Feb 12, 2013Service Bulletin/Repair Instructions

18-007-13

NHTSA communication ID: 10062999

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: FUEL SYSTEM, OTHER.

Source record 10062999 at NHTSA
Feb 8, 2013Service Bulletin/Repair Instructions

17-003-13

NHTSA communication ID: 10062980

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: SUSPENSION:REAR.

Source record 10062980 at NHTSA
Feb 6, 2013Service Bulletin/Repair Instructions

09-001-13

NHTSA communication ID: 10216395

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

Source components: SEATS.

Source record 10216395 at NHTSA
Feb 6, 2013Service Bulletin/Repair Instructions

09-001-13

NHTSA communication ID: 10138987

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10138987 at NHTSA
Jan 29, 2013Service Bulletin/Repair Instructions

23-003-13REV.A

NHTSA communication ID: 10063765

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY.

Source record 10063765 at NHTSA
Jan 19, 2013Service Bulletin/Repair Instructions

23-003-13

NHTSA communication ID: 10063766

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: STRUCTURE:BODY.

Source record 10063766 at NHTSA
Jan 1, 2013Service Bulletin/Repair Instructions

CSN-M-38

NHTSA communication ID: 10051775

NHTSA source summary · Original PDF not reviewed by Recallfolio

DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO SOFTWARE PROGRAMMING CAUSING POOR AUTOMATIC TRANSAXLE SHIFT PROBLEMS, A NEW PCM SOFTWARE IS AVAILABLE TO IMPROVE SHIFT QUALITY OF AUTOMATIC TRANSAXLE. MODEL 2011-2013 GRAND CARAVAN, TOWN AND COUNTRY. *PE

Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10051775 at NHTSA
Nov 29, 2012Service Bulletin/Repair Instructions

21-012-12 REV. B

NHTSA communication ID: 10216347

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.

Source record 10216347 at NHTSA
Nov 29, 2012Service Bulletin/Repair Instructions

21-012-12 REV. B

NHTSA communication ID: 10136470

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10136470 at NHTSA
Nov 29, 2012Service Bulletin/Repair Instructions

21-012-12REV.B

NHTSA communication ID: 10069304

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10069304 at NHTSA
Nov 21, 2012Service Bulletin/Repair Instructions

08-053-12

NHTSA communication ID: 10136461

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10136461 at NHTSA
Oct 31, 2012Service Bulletin/Repair Instructions

21-012-12REVA

NHTSA communication ID: 10069303

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10069303 at NHTSA
Oct 23, 2012Service Bulletin/Repair Instructions

08-059-12

NHTSA communication ID: 10062693

NHTSA source summary · Original PDF not reviewed by Recallfolio

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Source components: ELECTRICAL SYSTEM.

Source record 10062693 at NHTSA