The manufacturer’s record · Page 5 of 7
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 675, ordered newest first. Dated records on this page: May 11, 2021–Jul 7, 2021.
Back to 2021 Chrysler PACIFICA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10230177
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
Source components: ELECTRICAL SYSTEM.
Source record 10230177 at NHTSANHTSA communication ID: 10221591
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
Source components: ELECTRICAL SYSTEM.
Source record 10221591 at NHTSANHTSA communication ID: 10230180
NHTSA source summary · Original PDF not reviewed by Recallfolio
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Source components: ENGINE AND ENGINE COOLING.
Source record 10230180 at NHTSANHTSA communication ID: 10221594
NHTSA source summary · Original PDF not reviewed by Recallfolio
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Source components: ENGINE AND ENGINE COOLING.
Source record 10221594 at NHTSANHTSA communication ID: 10230174
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
Source components: POWER TRAIN.
Source record 10230174 at NHTSANHTSA communication ID: 10221588
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
Source components: POWER TRAIN.
Source record 10221588 at NHTSANHTSA communication ID: 10221309
NHTSA source summary · Original PDF not reviewed by Recallfolio
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221309 at NHTSANHTSA communication ID: 10221233
NHTSA source summary · Original PDF not reviewed by Recallfolio
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL.
Source record 10221233 at NHTSANHTSA communication ID: 10212512
NHTSA source summary · Original PDF not reviewed by Recallfolio
GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL.
Source record 10212512 at NHTSANHTSA communication ID: 10212476
NHTSA source summary · Original PDF not reviewed by Recallfolio
U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated
Source components: EXTERIOR LIGHTING.
Source record 10212476 at NHTSANHTSA communication ID: 10212445
NHTSA source summary · Original PDF not reviewed by Recallfolio
HUB AND BEARING - WHEEL
Source components: SUSPENSION:FRONT:HUB · SUSPENSION:FRONT:WHEEL BEARING.
Source record 10212445 at NHTSANHTSA communication ID: 10212444
NHTSA source summary · Original PDF not reviewed by Recallfolio
BASE - FLOOR CONSOLE
Source components: EQUIPMENT · STRUCTURE.
Source record 10212444 at NHTSANHTSA communication ID: 10212443
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH - FRONT DOOR
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Source record 10212443 at NHTSANHTSA communication ID: 10221344
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221344 at NHTSANHTSA communication ID: 10221297
NHTSA source summary · Original PDF not reviewed by Recallfolio
R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10221297 at NHTSANHTSA communication ID: 10221295
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL (Malfunction Indicator Lamp) Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
Source components: ENGINE AND ENGINE COOLING.
Source record 10221295 at NHTSANHTSA communication ID: 10212446
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMSHAFT - INTAKE
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10212446 at NHTSANHTSA communication ID: 10212436
NHTSA source summary · Original PDF not reviewed by Recallfolio
MUFFLER AND TAILPIPE ? EXHAUST
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10212436 at NHTSANHTSA communication ID: 10221339
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221339 at NHTSANHTSA communication ID: 10221288
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10221288 at NHTSANHTSA communication ID: 10212447
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10212447 at NHTSANHTSA communication ID: 10221285
NHTSA source summary · Original PDF not reviewed by Recallfolio
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Source components: VISIBILITY.
Source record 10221285 at NHTSANHTSA communication ID: 10212475
NHTSA source summary · Original PDF not reviewed by Recallfolio
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Source components: VISIBILITY.
Source record 10212475 at NHTSANHTSA communication ID: 10212438
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLASS - SUNROOF
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10212438 at NHTSANHTSA communication ID: 10221332
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10221332 at NHTSANHTSA communication ID: 10221315
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10221315 at NHTSANHTSA communication ID: 10221282
NHTSA source summary · Original PDF not reviewed by Recallfolio
CEL (Check Engine Lamp) Comes On, U11E9 Lost Communication With AGS (Active Grill Shutter), Vehicle Not Equipped With MDX Sales Code
Source components: STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL.
Source record 10221282 at NHTSANHTSA communication ID: 10221280
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Requires Service Message
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221280 at NHTSANHTSA communication ID: 10221279
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221279 at NHTSANHTSA communication ID: 10221277
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE AND ENGINE COOLING.
Source record 10221277 at NHTSANHTSA communication ID: 10212515
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Requires Service Message
Source components: EQUIPMENT:ELECTRICAL.
Source record 10212515 at NHTSANHTSA communication ID: 10212481
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10212481 at NHTSANHTSA communication ID: 10212473
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION.
Source record 10212473 at NHTSANHTSA communication ID: 10212469
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10212469 at NHTSANHTSA communication ID: 10212467
NHTSA source summary · Original PDF not reviewed by Recallfolio
CEL Check Engine Lamp Comes On, U11E9 Lost Communication With AGS Active Grill Shutter, Vehicle Not Equipped With MDX Sales Code
Source components: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT.
Source record 10212467 at NHTSANHTSA communication ID: 10212437
NHTSA source summary · Original PDF not reviewed by Recallfolio
TUBE - TURBO WATER FEED
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
Source record 10212437 at NHTSANHTSA communication ID: 10221268
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Seatback Video Screen Goes Black When Selecting a Game Application
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221268 at NHTSANHTSA communication ID: 10221329
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Power Liftgate Module (PLGM) Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode (35-45 Seconds after the cluster shutoff) the liftgate will not power close.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10221329 at NHTSANHTSA communication ID: 10221263
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect USB Contents Are Displayed On The Radio Display
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221263 at NHTSANHTSA communication ID: 10212484
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Power Liftgate Module PLGM Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode 35-45 Seconds after the cluster shutoff the liftgate will not power close.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10212484 at NHTSANHTSA communication ID: 10221261
NHTSA source summary · Original PDF not reviewed by Recallfolio
Media Source Had No Sources Displayed And No Audio On Startup
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221261 at NHTSANHTSA communication ID: 10221258
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Freeze, Blank Screen And Reset
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10221258 at NHTSANHTSA communication ID: 10221251
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL (Malfunction Indicator Lamp) Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
Source components: ENGINE AND ENGINE COOLING.
Source record 10221251 at NHTSANHTSA communication ID: 10212470
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL Malfunction Indicator Lamp Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
Source components: BACK OVER PREVENTION · EXTERIOR LIGHTING.
Source record 10212470 at NHTSANHTSA communication ID: 10221227
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA / APPLIQUE, License Lamp (Rear Assemblies) For 2021 RU with concern of Backup camera and/or steering wheel controls inoperative and DTC(s) B2299, U0264, U1045, U114D, U115A, U115B are present and technician finds water/corrosion in camera and/or light bar jumper harness. Requesting technician to replace both the rearview camera and license lamp applique assemblies. Please contact FCA Redacted Content to set up part return to QEC. If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
Source record 10221227 at NHTSANHTSA communication ID: 10230056
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
Source components: EQUIPMENT:ELECTRICAL.
Source record 10230056 at NHTSANHTSA communication ID: 10223444
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
Source components: ELECTRICAL SYSTEM.
Source record 10223444 at NHTSANHTSA communication ID: 10223284
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223284 at NHTSANHTSA communication ID: 10198378
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
Source components: EQUIPMENT.
Source record 10198378 at NHTSANHTSA communication ID: 10230066
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Reboot Continually
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10230066 at NHTSANHTSA communication ID: 10230059
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Of Uconnect Box Is Temporarily Low Popup Message
Source components: EQUIPMENT:ELECTRICAL · STRUCTURE.
Source record 10230059 at NHTSANHTSA communication ID: 10223454
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Reboot Continually
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223454 at NHTSANHTSA communication ID: 10223447
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Of Uconnect Box Is Temporarily Low Popup Message
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10223447 at NHTSANHTSA communication ID: 10223294
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Reboot Continually
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223294 at NHTSANHTSA communication ID: 10223287
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Of Uconnect Box Is Temporarily Low Popup Message
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10223287 at NHTSANHTSA communication ID: 10198388
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Reboot Continually
Source components: EQUIPMENT.
Source record 10198388 at NHTSANHTSA communication ID: 10198381
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Of Uconnect Box Is Temporarily Low Popup Message
Source components: ELECTRICAL SYSTEM.
Source record 10198381 at NHTSANHTSA communication ID: 10230058
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
Source components: ENGINE AND ENGINE COOLING.
Source record 10230058 at NHTSANHTSA communication ID: 10223446
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
Source components: ENGINE AND ENGINE COOLING.
Source record 10223446 at NHTSANHTSA communication ID: 10223286
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
Source components: ENGINE AND ENGINE COOLING.
Source record 10223286 at NHTSANHTSA communication ID: 10198380
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
Source components: ENGINE AND ENGINE COOLING.
Source record 10198380 at NHTSANHTSA communication ID: 10230137
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
Source record 10230137 at NHTSANHTSA communication ID: 10230135
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24°c (-11°f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · LANE DEPARTURE · PARKING BRAKE · POWER TRAIN.
Source record 10230135 at NHTSANHTSA communication ID: 10230133
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.
Source record 10230133 at NHTSANHTSA communication ID: 10230054
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: EQUIPMENT:ELECTRICAL.
Source record 10230054 at NHTSANHTSA communication ID: 10223499
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
Source record 10223499 at NHTSANHTSA communication ID: 10223442
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: EQUIPMENT:ELECTRICAL.
Source record 10223442 at NHTSANHTSA communication ID: 10223365
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.
Source components: ELECTRICAL SYSTEM.
Source record 10223365 at NHTSANHTSA communication ID: 10223363
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24°c (-11°f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur
Source components: ELECTRICAL SYSTEM.
Source record 10223363 at NHTSANHTSA communication ID: 10223361
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10223361 at NHTSANHTSA communication ID: 10223282
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: ELECTRICAL SYSTEM.
Source record 10223282 at NHTSANHTSA communication ID: 10198459
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/Ev Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0B3C-00 - Hybrid-Ev Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid-Ev Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid-Ev Battery Voltage Sense 3 Circuit Performance P0B4B-00 - Hybrid-Ev Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/Ev Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/Ev Battery Voltage Sense 6 Circuit Performance. Engine will run in fuel oil refresh mode often and customer may be prompted to get an oil change before needed. Software corrects real time clock synchronization with Powertrain Control Module (PCM) and BPCM. In the previous software, after a battery replacement, the timing for when an oil&fuel change was due was reset to zero, instead of being dependent on the mileage. All new replacements packs will receive this software update.
Source components: ELECTRICAL SYSTEM.
Source record 10198459 at NHTSANHTSA communication ID: 10198457
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience the following symptom/conditions:Vehicle does not start when pushing ignition switch with DTC P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05pm end time on radio, but charging ends at 12:06pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 mins to 480 mins at extreme cold ambient temps (below -24°c (-11°f)). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. Unable to pass a smog check for certain states that require no DTCs present (stored or active). Vehicle shutdown (MIL set) if the acceleration pedal is 100% on ice. Vehicle may not have a successful 2nd remote start if customer happens to request it immediately after 1st remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wakeup featur
Source components: ELECTRICAL SYSTEM.
Source record 10198457 at NHTSANHTSA communication ID: 10198455
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2-Sensor 1/2 Heater Circuit High. P0051 - O2-Sensor 2/1 Heater Circuit Low. P0052 - O2-Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2-Sensor 2/2 Heater Circuit High. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10198455 at NHTSANHTSA communication ID: 10198376
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: ELECTRICAL SYSTEM.
Source record 10198376 at NHTSANHTSA communication ID: 10230130
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
Source components: POWER TRAIN.
Source record 10230130 at NHTSANHTSA communication ID: 10223358
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223358 at NHTSANHTSA communication ID: 10198452
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10198452 at NHTSANHTSA communication ID: 10230048
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Volume Uncontrollable Or Changing On Its Own
Source components: EQUIPMENT:ELECTRICAL.
Source record 10230048 at NHTSANHTSA communication ID: 10223436
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Volume Uncontrollable Or Changing On Its Own
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223436 at NHTSANHTSA communication ID: 10223276
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Volume Uncontrollable Or Changing On Its Own
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223276 at NHTSANHTSA communication ID: 10198370
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Volume Uncontrollable Or Changing On Its Own
Source components: EQUIPMENT.
Source record 10198370 at NHTSANHTSA communication ID: 10230088
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification Y23 Powertrain Control Module Software
Source components: ELECTRICAL SYSTEM.
Source record 10230088 at NHTSANHTSA communication ID: 10223476
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification Y23 Powertrain Control Module Software
Source components: POWER TRAIN.
Source record 10223476 at NHTSANHTSA communication ID: 10223316
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification Y23 Powertrain Control Module Software
Source components: ELECTRICAL SYSTEM.
Source record 10223316 at NHTSANHTSA communication ID: 10198410
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification Y23 Powertrain Control Module Software
Source components: POWER TRAIN.
Source record 10198410 at NHTSANHTSA communication ID: 10230032
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Freeze, Blank Screen And Reset
Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10230032 at NHTSANHTSA communication ID: 10223420
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Freeze, Blank Screen And Reset
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223420 at NHTSANHTSA communication ID: 10223260
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Freeze, Blank Screen And Reset
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223260 at NHTSANHTSA communication ID: 10198354
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Freeze, Blank Screen And Reset
Source components: EQUIPMENT.
Source record 10198354 at NHTSANHTSA communication ID: 10230029
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE.
Source record 10230029 at NHTSANHTSA communication ID: 10230028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10230028 at NHTSANHTSA communication ID: 10230027
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP
Source components: AIR BAGS · ELECTRICAL SYSTEM · STRUCTURE.
Source record 10230027 at NHTSANHTSA communication ID: 10223417
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE AND ENGINE COOLING.
Source record 10223417 at NHTSANHTSA communication ID: 10223416
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223416 at NHTSANHTSA communication ID: 10223415
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP
Source components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM.
Source record 10223415 at NHTSANHTSA communication ID: 10223257
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE.
Source record 10223257 at NHTSANHTSA communication ID: 10223256
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223256 at NHTSANHTSA communication ID: 10223255
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10223255 at NHTSANHTSA communication ID: 10198351
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Complaint May Include Engine Oil Leak Or Consumption
Source components: ENGINE AND ENGINE COOLING.
Source record 10198351 at NHTSA