2020 Chrysler PACIFICA PLUG-IN HYBRID Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–160 of 160, ordered newest first. Dated records on this page: Mar 5, 2016–Jul 24, 2024.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jul 24, 2024Service Bulletin/Repair Instructions
31-001-24
NHTSA communication ID: 11005320
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission."
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: BACK OVER PREVENTION · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Source components: STRUCTURE · STRUCTURE:INTERIOR PANELS:DOOR · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P0A2D-00 - Drive Motor ?A? Temperature Sensor ?A? Circuit High. P0A33-00 - Drive Motor B Temperature Sensor 1 Circuit High. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. This software release includes the following software enhancement:12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).