2020 Chrysler PACIFICA PLUG-IN HYBRID Manufacturer communications & TSBs.Page 1
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 160, ordered newest first. Dated records on this page: Aug 2, 2024–Sep 8, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Sep 8, 2026Service Bulletin/Repair Instructions
9100900
NHTSA communication ID: 11037346
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. ● P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. ● P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. ● P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. ● P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. Customers may also comment on one or more of the following: ● Vehicle does not start / engine does not crank. ● Extended engine cranking time when starting the vehicle. ● Engine turns on when requesting cabin heat to turn on. ● Loss of heat from the engine. ● 12V battery overcharged prevention. ● Corrected fuel consumption counter while in charge depleting. ● Corrections to allow the vehicle to clear the permanent fault codes. ● Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. This bulletin involves reprogramming the **HCP and then the AHCP** with the latest available software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
NHTSA source summary · Original PDF not reviewed by Recallfolio
If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. P0A45-00 - Drive Motor B Position Sensor 1 Circuit. P0C1A-00 - Drive Motor B Torque Delivered Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) ● P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) ● P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) ● P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) ● P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) ● P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) ● P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) ● P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) ● P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) ● P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** ● P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** ● P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** ● P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** ● P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** ● P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: ● **Oil Level High Warning in the Instrument Panel Cluster (IPC).** ● Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. ● Vehicle is not heating up fast enough at freezi
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. ● P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance.** ● P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. ● P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. ● P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. ● P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. Customers may also comment on one or more of the following: ● **Vehicle does not start / engine does not crank. ● Extended engine cranking time when starting the vehicle. ● Engine turns on when requesting cabin heat to turn on. ● Loss of heat from the engine.** ● 12V battery overcharged prevention. ● Corrected fuel consumption counter while in charge depleting. ● Corrections to allow the vehicle to clear the permanent fault codes. ● Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. , Special Tools, LOP and Policy sections, updated Claims Data statements, and an updated Repair Procedure. **This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 22-100, date of issue May 28, 2022. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. **
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. ● P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45-00 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode.** statement, Claims Data tables,
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery Pack "B" Deterioration. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage This bulletin involves replacing the high voltage battery pack.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
NHTSA source summary · Original PDF not reviewed by Recallfolio
948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery Pack "B" Deterioration. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage This bulletin involves replacing the high voltage battery pack.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
NHTSA source summary · Original PDF not reviewed by Recallfolio
Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
Source components: ENGINE · POWER TRAIN · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: **This bulletin involves servicing the transmission.**"
NHTSA source summary · Original PDF not reviewed by Recallfolio
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On