The vehicle dossier US · 2024
2024 Chevrolet
TRAVERSEProblems & recalls
136 distinct owner reports in the NHTSA snapshot. Brakes appears in 59 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 136 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 3 years with reports.
9,010 miles is the median among 17 reports with usable mileage. The middle half spans 1,900–18,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
0 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
03 / The manufacturer’s record
Instructions. Updates. Responses.
647 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIT6426CIf a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.NHTSA ID 11037446
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037446 at NHTSAPIC6629FThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC displayNHTSA ID 11037320
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037320 at NHTSAPIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT6544This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.NHTSA ID 11037256
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037256 at NHTSAN262558680Customer Satisfaction Program. Phased launch complete.NHTSA ID 11036548
Customer Satisfaction Program. Phased launch complete.
Campaign / software reference: N262558680
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036548 at NHTSAPIT6538AA customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.NHTSA ID 11037108
A customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037108 at NHTSAPIT6503EThis preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must no…NHTSA ID 11036709
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036709 at NHTSAPIT6541This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communicationNHTSA ID 11036690
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036690 at NHTSAPIT6538A customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.NHTSA ID 11036694
A customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036694 at NHTSAPIT6503DThis preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must no…NHTSA ID 11036400
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036400 at NHTSAPIC6551CThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issuesNHTSA ID 11036392
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036392 at NHTSAN262558680Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the…NHTSA ID 11036186
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row head restraints.
Campaign / software reference: N262558680
Components: SEATS. Confirm detailed applicability in the original document.
Source record 11036186 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Electronic Brake Module Component FailureEA26006
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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