The vehicle dossier US · 2011
2011 Chevrolet
SILVERADOProblems & recalls
75 distinct owner reports in the NHTSA snapshot. Other components appears in 25 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 75 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
53,000 miles is the median among 62 reports with usable mileage. The middle half spans 22,000–70,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:IGNITIONCampaign 14V827000
Reported concern
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Manufacturer’s stated response
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Manufacturer campaign: 14696 and 14912
Read campaign 14V827000 at NHTSASTEERING:LINKAGESCampaign 11V339000
Reported concern
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Manufacturer’s stated response
GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Manufacturer campaign: 11191
Read campaign 11V339000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
274 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
06-03-09-004HThis technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.NHTSA ID 10108599
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
Components: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY. Confirm detailed applicability in the original document.
Source record 10108599 at NHTSAPIT5161EThis Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a nor…NHTSA ID 10113404
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Components: FUEL SYSTEM, GASOLINE:STORAGE. Confirm detailed applicability in the original document.
Source record 10113404 at NHTSAPIT3665EThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.NHTSA ID 10113364
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. Confirm detailed applicability in the original document.
Source record 10113364 at NHTSAPIT5124BThis Preliminary Information communication provides information to the technician about vehicles that within 10 seconds after startup the radio will mute and phone icon displays on the radio for up to 15 seconds and then return…NHTSA ID 10113329
This Preliminary Information communication provides information to the technician about vehicles that within 10 seconds after startup the radio will mute and phone icon displays on the radio for up to 15 seconds and then returns back to normal operation. Technician will need to use the OnStar system to contact an OnStar advisor and request a full unit configuration. Technician will need to contact General Motors Technical Assistance Center if the concern is still present.
Components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Confirm detailed applicability in the original document.
Source record 10113329 at NHTSAPIT4989BThis Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan t…NHTSA ID 10113889
This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy Control Module, and Transfer Case Control Module. Repair the loss of communication with the affected module and the power flow should return to the radio display.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10113889 at NHTSAPIP5276FThis Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96…NHTSA ID 10113888
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10113888 at NHTSAPIT4597EThis Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery …NHTSA ID 10113887
This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.
Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · SERVICE BRAKES, HYDRAULIC. Confirm detailed applicability in the original document.
Source record 10113887 at NHTSAPIP5104BTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM…NHTSA ID 10095901
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM THE EXHAUST MANIFOLD, AS THIS NOISE COULD EASILY BE MISTAKEN FOR AN ENGINE TICK NOISE. IF YOUR SI DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN, THIS CONCERN SHOULD BE CONSIDERED A VEHICLE DESIGN CHARACTERISTIC OF THE ECM CALIBRATION AND NO ADDITIONAL REPAIRS SHOULD BE PERFORMED.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10095901 at NHTSAPIP4912DTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON VEHICLES THAT MAY HAVE AN INTERMITTENT HIGH IDLE. IF A TECHNICIAN HAS DUPLICATED, OR THE CUSTOMER DESCRIPTION ALIGNS WITH THE SPEEDS MENTIONED…NHTSA ID 10095683
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON VEHICLES THAT MAY HAVE AN INTERMITTENT HIGH IDLE. IF A TECHNICIAN HAS DUPLICATED, OR THE CUSTOMER DESCRIPTION ALIGNS WITH THE SPEEDS MENTIONED IN THE IDLE SPEED DESCRIPTION TABLES, THE IDLE SPEED SHOULD BE CONSIDERED A NORMAL CHARACTERISTIC OF CURRENT VEHICLE DESIGN.
Components: ENGINE · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10095683 at NHTSA03-08-46-004RThis informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)NHTSA ID 10112299
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Confirm detailed applicability in the original document.
Source record 10112299 at NHTSAPI0639CThis preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in…NHTSA ID 10112287
This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC C0455 or C0710
Components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM. Confirm detailed applicability in the original document.
Source record 10112287 at NHTSA13-02-32-001DThis technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temp…NHTSA ID 10112278
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
Components: STEERING:HYDRAULIC POWER ASSIST SYSTEM. Confirm detailed applicability in the original document.
Source record 10112278 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Your next step
Take good questions
to the inspection.
Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.