The vehicle dossier US · 2012
2012 Chevrolet
SILVERADOProblems & recalls
68 distinct owner reports in the NHTSA snapshot. Other components appears in 23 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 68 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.
20,482 miles is the median among 61 reports with usable mileage. The middle half spans 7,496–48,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:IGNITIONCampaign 14V827000
Reported concern
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Manufacturer’s stated response
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Manufacturer campaign: 14696 and 14912
Read campaign 14V827000 at NHTSAFUEL SYSTEM, DIESELCampaign 13V615000
Reported concern
General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
Manufacturer’s stated response
General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.
Manufacturer campaign: 13420/13421
Read campaign 13V615000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
279 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
03-03-10-007JThis informational bulletin provides information on the temporary tire flat spotting condition.NHTSA ID 10108645
This informational bulletin provides information on the temporary tire flat spotting condition.
Components: TIRES. Confirm detailed applicability in the original document.
Source record 10108645 at NHTSA10-00-89-005FThis informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.NHTSA ID 10108627
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Components: ENGINE · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10108627 at NHTSA10-00-89-005FThis informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.NHTSA ID 10108626
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Components: ELECTRICAL SYSTEM:WIRING. Confirm detailed applicability in the original document.
Source record 10108626 at NHTSA10-00-89-005FThis informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.NHTSA ID 10108625
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Components: ENGINE · EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10108625 at NHTSA06-03-09-004HThis technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.NHTSA ID 10108599
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
Components: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY. Confirm detailed applicability in the original document.
Source record 10108599 at NHTSAPIT5161EThis Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a nor…NHTSA ID 10113404
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Components: FUEL SYSTEM, GASOLINE:STORAGE. Confirm detailed applicability in the original document.
Source record 10113404 at NHTSAPIT3665EThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.NHTSA ID 10113364
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. Confirm detailed applicability in the original document.
Source record 10113364 at NHTSAPIP3119NThis Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may fin…NHTSA ID 10113325
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
Components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10113325 at NHTSAPIT-5338-ATHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED.NHTSA ID 10078601
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED.
Components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10078601 at NHTSAPIT4989BThis Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan t…NHTSA ID 10113889
This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy Control Module, and Transfer Case Control Module. Repair the loss of communication with the affected module and the power flow should return to the radio display.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10113889 at NHTSAPIP5276FThis Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96…NHTSA ID 10113888
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 10113888 at NHTSAPIT4597EThis Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery …NHTSA ID 10113887
This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.
Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · SERVICE BRAKES, HYDRAULIC. Confirm detailed applicability in the original document.
Source record 10113887 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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