The manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–137 of 137, ordered newest first. Dated records on this page: Jan 1, 2002–Jun 16, 2014.
Back to 2002 Chevrolet SILVERADO 3500 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10126285
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10126285 at NHTSANHTSA communication ID: 10246952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Programming And Activation Of Replacement OnStar Modules.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10246952 at NHTSANHTSA communication ID: 10246624
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246624 at NHTSANHTSA communication ID: 10246646
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
Source components: SERVICE BRAKES.
Source record 10246646 at NHTSANHTSA communication ID: 10247681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information On Requests To Add OnStar Bluetooth Option.
Source components: EQUIPMENT.
Source record 10247681 at NHTSANHTSA communication ID: 10245950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls In The United States
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245950 at NHTSANHTSA communication ID: 10190932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190932 at NHTSANHTSA communication ID: 10190931
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190931 at NHTSANHTSA communication ID: 10190934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190934 at NHTSANHTSA communication ID: 10190933
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190933 at NHTSANHTSA communication ID: 10246645
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
Source components: SERVICE BRAKES.
Source record 10246645 at NHTSANHTSA communication ID: 10112331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112331 at NHTSANHTSA communication ID: 10246631
NHTSA source summary · Original PDF not reviewed by Recallfolio
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10246631 at NHTSANHTSA communication ID: 10139066
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10139066 at NHTSANHTSA communication ID: 10139049
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
Source components: EQUIPMENT · VISIBILITY:WINDSHIELD.
Source record 10139049 at NHTSANHTSA communication ID: 10139019
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on High Oil Pressure on Startup After Engine Replacement Concern.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10139019 at NHTSANHTSA communication ID: 10112857
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
Source components: ELECTRICAL SYSTEM.
Source record 10112857 at NHTSANHTSA communication ID: 10138541
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138541 at NHTSANHTSA communication ID: 10112664
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
Source components: ELECTRICAL SYSTEM.
Source record 10112664 at NHTSANHTSA communication ID: 10112641
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112641 at NHTSANHTSA communication ID: 10138218
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138218 at NHTSANHTSA communication ID: 10112600
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
Source components: POWER TRAIN:AXLE ASSEMBLY.
Source record 10112600 at NHTSANHTSA communication ID: 10112560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: SERVICE BRAKES.
Source record 10112560 at NHTSANHTSA communication ID: 10112528
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
Source components: ELECTRICAL SYSTEM.
Source record 10112528 at NHTSANHTSA communication ID: 10112494
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10112494 at NHTSANHTSA communication ID: 10118639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, DTC P003A or P111D Set
Source components: ENGINE AND ENGINE COOLING.
Source record 10118639 at NHTSANHTSA communication ID: 10112468
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
Source components: VISIBILITY:GLASS, SIDE/REAR · VISIBILITY:WINDSHIELD.
Source record 10112468 at NHTSANHTSA communication ID: 10118626
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10118626 at NHTSANHTSA communication ID: 10246951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Programming And Activation Of Replacement OnStar Modules.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10246951 at NHTSANHTSA communication ID: 10042986
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
Source components: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.
Source record 10042986 at NHTSANHTSA communication ID: 10025667
NHTSA source summary · Original PDF not reviewed by Recallfolio
4L80E, MT1 AND 4L85E, MN8 SIMPLIFIED VALVE BODY RECONDITIONING INSTRUCTIONS, DTC P0741, P0742, P0752, P0752, P0756, P0757, P0894, HARSH OR DELAYED SHIFTS, SLIPS, NO DRIVE, NO REVERSE. *PE UPDATED 6/11/10. *PE
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10025667 at NHTSANHTSA communication ID: 10022259
NHTSA source summary · Original PDF not reviewed by Recallfolio
DELAYED ENGAGEMENT WITH ALLISON TRANSMISSION, COLD HESITATION, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, DTC'S P0701, P1709, P1711, P1713, P0841, P0843, P0847, P0870, P0872, AND P0875. *KB
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10022259 at NHTSANHTSA communication ID: 632326
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFORMATION ON SERPENTINE BELT IDENTIFICATION AND DIAGNOSIS FOR CERTAIN HD PICKUP MODELS. *TT
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS.
Source record 632326 at NHTSANHTSA communication ID: 629551
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT REGARDING LAUNCH SHUDDER ON ACCELERATION (INSTALL NEW ONE-PIECE PROPELLER SHAFT) *JG
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 629551 at NHTSANHTSA communication ID: 629495
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT REGARDING REVISED DIAGNOSTIC TROUBLE CODE P1221 SERVICE MANUAL INFORMATION. *TT
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE.
Source record 629495 at NHTSANHTSA communication ID: 631802
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT REGARDING SERVICE PARTS RESRICTION PROGRAM FOR ALLISON SERIES 1000 AUTOMATIC TRANSMISSION. *SLC
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 631802 at NHTSANHTSA communication ID: 10019186
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC, INTERIOR LIGHTS AND/OR HEADLAMPS FLICKER. *AK FB2
Source components: EXTERIOR LIGHTING:HEADLIGHTS · INTERIOR LIGHTING.
Source record 10019186 at NHTSA