The manufacturer’s record · Page 1 of 2

2002 Chevrolet SILVERADO 3500
Manufacturer communications & TSBs.Page 1

Original record summaries, dates and identifiers for this model-year. Records 1–100 of 137, ordered newest first. Dated records on this page: Jun 30, 2014–Jul 18, 2025.

Back to 2002 Chevrolet SILVERADO 3500 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jul 18, 2025Service Bulletin/Repair Instructions

PIP5601C

NHTSA communication ID: 11020816

NHTSA source summary · Original PDF not reviewed by Recallfolio

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Source components: UNKNOWN OR OTHER.

Source record 11020816 at NHTSA
Feb 20, 2025Service Bulletin/Repair Instructions

PIP5358D

NHTSA communication ID: 11014455

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Source components: UNKNOWN OR OTHER.

Source record 11014455 at NHTSA
Dec 18, 2024Service Bulletin/Repair Instructions

03-06-01-023I

NHTSA communication ID: 11012907

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Source components: ENGINE.

Source record 11012907 at NHTSA
Oct 7, 2024Service Bulletin/Repair Instructions

03-06-01-023H

NHTSA communication ID: 11010544

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Source components: ENGINE.

Source record 11010544 at NHTSA
Aug 26, 2024Service Campaign

General Communication

NHTSA communication ID: 11006621

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Campaign / software reference: General Communication

Source components: ELECTRICAL SYSTEM.

Source record 11006621 at NHTSA
Jul 24, 2024Service Bulletin/Repair Instructions

24-NA-141

NHTSA communication ID: 11006421

NHTSA source summary · Original PDF not reviewed by Recallfolio

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Source components: POWER TRAIN.

Source record 11006421 at NHTSA
Jun 28, 2024Service Bulletin/Repair Instructions

16-NA-383

NHTSA communication ID: 11004761

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11004761 at NHTSA
Jun 17, 2024Service Bulletin/Repair Instructions

18-NA-099

NHTSA communication ID: 11004557

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Source components: UNKNOWN OR OTHER.

Source record 11004557 at NHTSA
Jun 6, 2024Service Bulletin/Repair Instructions

24-NA-098

NHTSA communication ID: 11002312

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Source components: ELECTRICAL SYSTEM.

Source record 11002312 at NHTSA
Mar 28, 2024Service Bulletin/Repair Instructions

10-08-45-001H

NHTSA communication ID: 10252735

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

Source components: ELECTRICAL SYSTEM.

Source record 10252735 at NHTSA
Mar 14, 2024Service Bulletin/Repair Instructions

06-06-01-019C

NHTSA communication ID: 10251887

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

Source components: ENGINE AND ENGINE COOLING.

Source record 10251887 at NHTSA
Mar 13, 2024Service Bulletin/Repair Instructions

16-NA-383

NHTSA communication ID: 10251890

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Source components: ENGINE AND ENGINE COOLING.

Source record 10251890 at NHTSA
Feb 22, 2024Service Bulletin/Repair Instructions

22-NA-074

NHTSA communication ID: 10250775

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Source components: ENGINE AND ENGINE COOLING.

Source record 10250775 at NHTSA
Jan 16, 2024Service Bulletin/Repair Instructions

18-NA-099

NHTSA communication ID: 10249590

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10249590 at NHTSA
Jan 12, 2024Service Bulletin/Repair Instructions

PIP5601B

NHTSA communication ID: 10249980

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10249980 at NHTSA
Jan 12, 2024Service Bulletin/Repair Instructions

PI1394B

NHTSA communication ID: 10249579

NHTSA source summary · Original PDF not reviewed by Recallfolio

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.

Source record 10249579 at NHTSA
Jan 12, 2024Service Bulletin/Repair Instructions

02-08-42-001J

NHTSA communication ID: 10249011

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

Source components: EXTERIOR LIGHTING.

Source record 10249011 at NHTSA
Dec 12, 2023Service Bulletin/Repair Instructions

23-NA-219

NHTSA communication ID: 10247552

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10247552 at NHTSA
Oct 6, 2023Service Bulletin/Repair Instructions

17-NA-170

NHTSA communication ID: 10244274

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

Source components: WHEELS.

Source record 10244274 at NHTSA
Sep 26, 2023Service Bulletin/Repair Instructions

PIT5099G

NHTSA communication ID: 10247780

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10247780 at NHTSA
Sep 26, 2023Service Bulletin/Repair Instructions

10-00-89-006J

NHTSA communication ID: 10244201

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10244201 at NHTSA
Sep 1, 2023Service Bulletin/Repair Instructions

23-NA-153

NHTSA communication ID: 10242843

NHTSA source summary · Original PDF not reviewed by Recallfolio

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.

Source record 10242843 at NHTSA
Aug 24, 2023Service Bulletin/Repair Instructions

18-NA-073

NHTSA communication ID: 10242262

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

Source components: ENGINE AND ENGINE COOLING.

Source record 10242262 at NHTSA
Aug 18, 2023Service Bulletin/Repair Instructions

23-NA-144

NHTSA communication ID: 10242252

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

Source components: SERVICE BRAKES.

Source record 10242252 at NHTSA
Jul 31, 2023Service Bulletin/Repair Instructions

03-06-01-023G

NHTSA communication ID: 10240344

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Source components: ENGINE AND ENGINE COOLING.

Source record 10240344 at NHTSA
Apr 27, 2023Service Bulletin/Repair Instructions

17-NA-170

NHTSA communication ID: 10235799

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

Source components: WHEELS.

Source record 10235799 at NHTSA
Apr 24, 2023Service Bulletin/Repair Instructions

PIP5628F

NHTSA communication ID: 10236164

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).

Source record 10236164 at NHTSA
Apr 24, 2023Service Bulletin/Repair Instructions

19-NA-219

NHTSA communication ID: 10235802

NHTSA source summary · Original PDF not reviewed by Recallfolio

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

Source components: ENGINE AND ENGINE COOLING.

Source record 10235802 at NHTSA
Mar 23, 2023Service Bulletin/Repair Instructions

19-NA-219

NHTSA communication ID: 10234141

NHTSA source summary · Original PDF not reviewed by Recallfolio

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

Source components: ENGINE AND ENGINE COOLING.

Source record 10234141 at NHTSA
Mar 17, 2023Service Bulletin/Repair Instructions

22-NA-009

NHTSA communication ID: 10234110

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Source components: ENGINE AND ENGINE COOLING.

Source record 10234110 at NHTSA
Feb 21, 2023Service Bulletin/Repair Instructions

17-NA-073

NHTSA communication ID: 10232287

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10232287 at NHTSA
Feb 15, 2023Service Bulletin/Repair Instructions

01-08-42-001O

NHTSA communication ID: 10232136

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

Source components: EXTERIOR LIGHTING.

Source record 10232136 at NHTSA
Dec 15, 2022Service Bulletin/Repair Instructions

PIP5540J

NHTSA communication ID: 10230697

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT.

Source record 10230697 at NHTSA
Dec 14, 2022Service Bulletin/Repair Instructions

21-NA-124

NHTSA communication ID: 10228888

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

Source components: ENGINE AND ENGINE COOLING.

Source record 10228888 at NHTSA
Nov 9, 2022Service Bulletin/Repair Instructions

22-NA-074

NHTSA communication ID: 10227056

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Source components: ENGINE AND ENGINE COOLING.

Source record 10227056 at NHTSA
Oct 19, 2022Service Bulletin/Repair Instructions

22-NA-205

NHTSA communication ID: 10225615

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information on Module Harvesting.

Source components: ELECTRICAL SYSTEM.

Source record 10225615 at NHTSA
Oct 18, 2022Service Bulletin/Repair Instructions

PIT3665L

NHTSA communication ID: 10226382

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

Source components: SERVICE BRAKES.

Source record 10226382 at NHTSA
Oct 7, 2022Service Bulletin/Repair Instructions

10-00-89-006I

NHTSA communication ID: 10224820

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10224820 at NHTSA
Sep 28, 2022Service Bulletin/Repair Instructions

22-NA-195

NHTSA communication ID: 10222839

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10222839 at NHTSA
Sep 14, 2022Service Bulletin/Repair Instructions

22-NA-009

NHTSA communication ID: 10222796

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Source components: ENGINE AND ENGINE COOLING.

Source record 10222796 at NHTSA
Sep 1, 2022Service Bulletin/Repair Instructions

22-NA-181

NHTSA communication ID: 10220319

NHTSA source summary · Original PDF not reviewed by Recallfolio

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

Source components: POWER TRAIN.

Source record 10220319 at NHTSA
Aug 15, 2022Service Bulletin/Repair Instructions

20-NA-065

NHTSA communication ID: 10219266

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

Source components: ENGINE AND ENGINE COOLING.

Source record 10219266 at NHTSA
Jun 15, 2022Service Bulletin/Repair Instructions

22-NA-009

NHTSA communication ID: 10214869

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Source components: ENGINE AND ENGINE COOLING.

Source record 10214869 at NHTSA
Jun 13, 2022Service Bulletin/Repair Instructions

PIT5099F

NHTSA communication ID: 10216361

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10216361 at NHTSA
Apr 27, 2022Service Bulletin/Repair Instructions

03-06-01-023E

NHTSA communication ID: 10211061

NHTSA source summary · Original PDF not reviewed by Recallfolio

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Source components: ENGINE AND ENGINE COOLING.

Source record 10211061 at NHTSA
Mar 31, 2022Service Bulletin/Repair Instructions

22-NA-074

NHTSA communication ID: 10209980

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Source components: ENGINE AND ENGINE COOLING.

Source record 10209980 at NHTSA
Mar 22, 2022Service Bulletin/Repair Instructions

22-NA-009

NHTSA communication ID: 10209921

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Source components: ENGINE AND ENGINE COOLING.

Source record 10209921 at NHTSA
Mar 22, 2022Service Bulletin/Repair Instructions

05-00-89-072E

NHTSA communication ID: 10209741

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.

Source record 10209741 at NHTSA
Mar 22, 2022Service Bulletin/Repair Instructions

04-06-04-051F

NHTSA communication ID: 10209734

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Source components: EQUIPMENT:MECHANICAL · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.

Source record 10209734 at NHTSA
Jan 11, 2022Service Bulletin/Repair Instructions

22NA009

NHTSA communication ID: 10212625

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN.

Source record 10212625 at NHTSA
Dec 14, 2021Service Bulletin/Repair Instructions

PIP5628E

NHTSA communication ID: 10206726

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Source components: ENGINE AND ENGINE COOLING.

Source record 10206726 at NHTSA
Aug 11, 2021Service Bulletin/Repair Instructions

PIT3099U

NHTSA communication ID: 10201310

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

Source components: EQUIPMENT.

Source record 10201310 at NHTSA
May 8, 2020Service Bulletin/Repair Instructions

16NA383

NHTSA communication ID: 10176607

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.

Source record 10176607 at NHTSA
Jan 2, 2020Service Bulletin/Repair Instructions

16NA383

NHTSA communication ID: 10171878

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.

Source record 10171878 at NHTSA
Oct 31, 2019Service Bulletin/Repair Instructions

060309004N

NHTSA communication ID: 10168206

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

Source components: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY.

Source record 10168206 at NHTSA
Oct 16, 2019Service Bulletin/Repair Instructions

100089006G

NHTSA communication ID: 10168207

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10168207 at NHTSA
Oct 9, 2019Service Bulletin/Repair Instructions

100089009C

NHTSA communication ID: 10168208

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on key code security and information on GM key code look up applications.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10168208 at NHTSA
Jul 26, 2019Service Bulletin/Repair Instructions

DOR-K2S2K-10

NHTSA communication ID: 10166445

NHTSA source summary · Original PDF not reviewed by Recallfolio

This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.

Source components: EQUIPMENT.

Source record 10166445 at NHTSA
Jun 24, 2019Service Bulletin/Repair Instructions

PIT3665H

NHTSA communication ID: 10162149

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

Source components: SERVICE BRAKES.

Source record 10162149 at NHTSA
Jun 14, 2019Service Bulletin/Repair Instructions

DORU5R2J09

NHTSA communication ID: 10165332

NHTSA source summary · Original PDF not reviewed by Recallfolio

This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to the end user as it is a box labeling issue and doesn't impact the part itself.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10165332 at NHTSA
Feb 19, 2019Service Bulletin/Repair Instructions

PIP5540D

NHTSA communication ID: 10154306

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

Source components: ENGINE AND ENGINE COOLING.

Source record 10154306 at NHTSA
Dec 17, 2018Service Bulletin/Repair Instructions

PIT3227P

NHTSA communication ID: 10154601

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

Source components: STRUCTURE:BODY:TAILGATE.

Source record 10154601 at NHTSA
Dec 6, 2018Service Bulletin/Repair Instructions

PIP5540B

NHTSA communication ID: 10154566

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

Source components: ENGINE AND ENGINE COOLING.

Source record 10154566 at NHTSA
Dec 3, 2018Service Bulletin/Repair Instructions

PIP4925B

NHTSA communication ID: 10154552

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10154552 at NHTSA
Mar 21, 2017Service Bulletin/Repair Instructions

15-08-73-001A

NHTSA communication ID: 10138020

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin explains how to update the older Onstar module software to new software over GSA.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10138020 at NHTSA
Mar 15, 2017Service Bulletin/Repair Instructions

17-NA-073

NHTSA communication ID: 10138060

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138060 at NHTSA
Aug 29, 2016Service Bulletin/Repair Instructions

PI1394A

NHTSA communication ID: 10082869

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

Source components: ENGINE.

Source record 10082869 at NHTSA
Aug 26, 2016Service Bulletin/Repair Instructions

16NA260

NHTSA communication ID: 10082506

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10082506 at NHTSA
Aug 2, 2016Service Bulletin/Repair Instructions

000601012F

NHTSA communication ID: 10082814

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

Source components: ENGINE.

Source record 10082814 at NHTSA
Apr 27, 2016Service Bulletin/Repair Instructions

PIT5485B

NHTSA communication ID: 10083898

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10083898 at NHTSA
Apr 21, 2016Service Bulletin/Repair Instructions

PIC5088F

NHTSA communication ID: 10083509

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10083509 at NHTSA
Apr 19, 2016Service Bulletin/Repair Instructions

PIT5389A

NHTSA communication ID: 10083884

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10083884 at NHTSA
Apr 19, 2016Service Bulletin/Repair Instructions

PIC5050A

NHTSA communication ID: 10083489

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10083489 at NHTSA
Apr 19, 2016Service Bulletin/Repair Instructions

PIC4935E

NHTSA communication ID: 10083484

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

Source components: ELECTRICAL SYSTEM.

Source record 10083484 at NHTSA
Apr 19, 2016Service Bulletin/Repair Instructions

PIC-4935-E

NHTSA communication ID: 10078735

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10078735 at NHTSA
Apr 19, 2016Service Bulletin/Repair Instructions

PIC-5050-A

NHTSA communication ID: 10078734

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.

Source components: ELECTRICAL SYSTEM.

Source record 10078734 at NHTSA
Apr 8, 2016Service Bulletin/Repair Instructions

PIT5485A

NHTSA communication ID: 10083900

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10083900 at NHTSA
Dec 1, 2015Service Bulletin/Repair Instructions

15-NA-079

NHTSA communication ID: 10201115

NHTSA source summary · Original PDF not reviewed by Recallfolio

OnStar Voice Fallback Number Update

Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.

Source record 10201115 at NHTSA
Dec 1, 2015Service Bulletin/Repair Instructions

08-06-04-003D

NHTSA communication ID: 10201100

NHTSA source summary · Original PDF not reviewed by Recallfolio

New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber

Source components: ENGINE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:DIESEL.

Source record 10201100 at NHTSA
Dec 1, 2015Service Bulletin/Repair Instructions

15-NA-079

NHTSA communication ID: 10190512

NHTSA source summary · Original PDF not reviewed by Recallfolio

OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer – or any dealer near you – as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10190512 at NHTSA
Nov 30, 2015Service Bulletin/Repair Instructions

PIP5232B

NHTSA communication ID: 10115143

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.

Source record 10115143 at NHTSA
Oct 2, 2015Service Bulletin/Repair Instructions

06-06-01-007I

NHTSA communication ID: 10126346

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.

Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.

Source record 10126346 at NHTSA
May 1, 2015Service Bulletin/Repair Instructions

05500

NHTSA communication ID: 10250046

NHTSA source summary · Original PDF not reviewed by Recallfolio

05500  IGNITION DISTRIBUTOR SYSTEM CORROSION  INSPECT / REPLACE

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION.

Source record 10250046 at NHTSA
Apr 20, 2015Service Bulletin/Repair Instructions

PIT5399

NHTSA communication ID: 10114474

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10114474 at NHTSA
Jan 23, 2015Service Bulletin/Repair Instructions

10-08-45-001E

NHTSA communication ID: 10139437

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.

Source components: ELECTRICAL SYSTEM.

Source record 10139437 at NHTSA
Jan 16, 2015Service Bulletin/Repair Instructions

PI1394

NHTSA communication ID: 10139422

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

Source components: ENGINE AND ENGINE COOLING.

Source record 10139422 at NHTSA
Jan 15, 2015Service Bulletin/Repair Instructions

PI1391

NHTSA communication ID: 10139418

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.

Source components: ENGINE AND ENGINE COOLING.

Source record 10139418 at NHTSA
Jan 15, 2015Service Bulletin/Repair Instructions

PIT3271G

NHTSA communication ID: 10095317

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.

Source components: EQUIPMENT.

Source record 10095317 at NHTSA
Dec 11, 2014Service Bulletin/Repair Instructions

030848006J

NHTSA communication ID: 10126237

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.

Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10126237 at NHTSA
Nov 1, 2014Service Bulletin/Repair Instructions

PIT5353

NHTSA communication ID: 10252163

NHTSA source summary · Original PDF not reviewed by Recallfolio

XM Audio Traffic And Travel Link Availability And Operation.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10252163 at NHTSA
Nov 1, 2014Service Bulletin/Repair Instructions

PIT5264B

NHTSA communication ID: 10245951

NHTSA source summary · Original PDF not reviewed by Recallfolio

Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10245951 at NHTSA
Sep 24, 2014Service Bulletin/Repair Instructions

PIP5226

NHTSA communication ID: 10112251

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

Source components: ENGINE AND ENGINE COOLING.

Source record 10112251 at NHTSA
Sep 1, 2014Service Bulletin/Repair Instructions

130522001B

NHTSA communication ID: 10246647

NHTSA source summary · Original PDF not reviewed by Recallfolio

Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service

Source components: SERVICE BRAKES.

Source record 10246647 at NHTSA
Aug 8, 2014Service Bulletin/Repair Instructions

PIT3099M

NHTSA communication ID: 10112160

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10112160 at NHTSA
Jul 31, 2014Service Bulletin/Repair Instructions

PIC5959B

NHTSA communication ID: 10112144

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10112144 at NHTSA
Jul 30, 2014Service Bulletin/Repair Instructions

PIC4310J

NHTSA communication ID: 10112137

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10112137 at NHTSA
Jul 17, 2014Service Bulletin/Repair Instructions

PIP5163A

NHTSA communication ID: 10112116

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Source components: ENGINE AND ENGINE COOLING.

Source record 10112116 at NHTSA
Jul 16, 2014Service Bulletin/Repair Instructions

14-06-04-005

NHTSA communication ID: 10137833

NHTSA source summary · Original PDF not reviewed by Recallfolio

This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.

Source record 10137833 at NHTSA
Jul 1, 2014Service Bulletin/Repair Instructions

140604005

NHTSA communication ID: 10246499

NHTSA source summary · Original PDF not reviewed by Recallfolio

Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available

Source components: ELECTRICAL SYSTEM · EQUIPMENT · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · UNKNOWN OR OTHER.

Source record 10246499 at NHTSA
Jun 30, 2014Service Bulletin/Repair Instructions

Recalls

NHTSA communication ID: 10248444

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicle Recalls

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10248444 at NHTSA