The manufacturer’s record · Page 6 of 18
Original record summaries, dates and identifiers for this model-year. Records 501–600 of 1,725, ordered newest first. Dated records on this page: Jan 9, 2018–Mar 14, 2019.
Back to 2012 Chevrolet SILVERADO 2500 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10158862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10158862 at NHTSANHTSA communication ID: 10156929
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10156929 at NHTSANHTSA communication ID: 10156916
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Source components: EQUIPMENT.
Source record 10156916 at NHTSANHTSA communication ID: 10158858
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE.
Source record 10158858 at NHTSANHTSA communication ID: 10156912
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10156912 at NHTSANHTSA communication ID: 10158860
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the normal characteristics of exhaust noise during active fuel management when in Three or Four Cylinder Mode.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT.
Source record 10158860 at NHTSANHTSA communication ID: 10158838
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.
Source components: ENGINE.
Source record 10158838 at NHTSANHTSA communication ID: 10154638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
Source components: POWER TRAIN.
Source record 10154638 at NHTSANHTSA communication ID: 10154312
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
Source components: POWER TRAIN.
Source record 10154312 at NHTSANHTSA communication ID: 10154306
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
Source components: ENGINE AND ENGINE COOLING.
Source record 10154306 at NHTSANHTSA communication ID: 10154299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
Source components: ENGINE AND ENGINE COOLING.
Source record 10154299 at NHTSANHTSA communication ID: 10154641
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Source components: EQUIPMENT.
Source record 10154641 at NHTSANHTSA communication ID: 10154649
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Source components: STRUCTURE.
Source record 10154649 at NHTSANHTSA communication ID: 10154628
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154628 at NHTSANHTSA communication ID: 10154625
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154625 at NHTSANHTSA communication ID: 10207719
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Coverage. On some vehicles equipped with a 6.6L Duramax Diesel engine (RPO LML, LGH) the malfunction indicator lamp (MIL) may illuminate due to a condition with the glow plugs. When diagnosed, replacement of one of the engines glow plugs may be required. No drivability issues are generally associated with this issue, but harder starting in cold ambient temperatures may be noted. Dealers are to replace the affected glow plug. The repairs will be made at no charge to the customer.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10207719 at NHTSANHTSA communication ID: 10154629
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10154629 at NHTSANHTSA communication ID: 10154627
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on required operating procedures.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154627 at NHTSANHTSA communication ID: 10155010
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
Source components: EQUIPMENT.
Source record 10155010 at NHTSANHTSA communication ID: 10154605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: SUSPENSION.
Source record 10154605 at NHTSANHTSA communication ID: 10154604
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: ENGINE AND ENGINE COOLING.
Source record 10154604 at NHTSANHTSA communication ID: 10154601
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: STRUCTURE:BODY:TAILGATE.
Source record 10154601 at NHTSANHTSA communication ID: 10154975
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10154975 at NHTSANHTSA communication ID: 10155009
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
Source components: EXTERIOR LIGHTING.
Source record 10155009 at NHTSANHTSA communication ID: 10154595
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option code HP2. The vehicle may exhibit a no crank or no start, or a Service Hybrid message with no codes. The technician will inspect the High Voltage Circuit Impact Detection sensor for water intrusion or corrosion at the weather pack. Inspect the High Voltage Circuit Impact Detection sensor for cracks or terminal corrosion and replace the sensor or terminals along with the weather pack seals if damage is found. If there is no damage found the technician will leave the sensor unplugged and power up the vehicle to induce a code, then power down the vehicle with the Tech 2 unplugged from the vehicle for two minutes. Clear the code and recheck for the message and codes, if the code resets the technician will replace the High Voltage Circuit Impact Detection sensor and terminals with terminated leads. Technician is to repeat the above steps to verify the concern is corrected.
Source components: ELECTRICAL SYSTEM.
Source record 10154595 at NHTSANHTSA communication ID: 10155013
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
Source components: EXTERIOR LIGHTING.
Source record 10155013 at NHTSANHTSA communication ID: 10154570
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with the steps on how to diagnose vehicles with a no crank with multiple Diagnostic Trouble Codes set in several different modules with Regular Production Option Code HP2. Technician will retrieve all the Diagnostic Trouble Codes that are set current in the vehicle. When there are multiple Diagnostic Trouble Codes technician may wonder were to start the diagnose process. Technician will address Diagnostic Trouble Codes P1AE2-P1AE4, P1B05, or P1B06 first as they're related to the High Voltage System Interlock Circuit for the high voltage system. Second Diagnostic Trouble Codes to address will be any loss of communication Diagnostic Trouble Codes related to the Powertrain expansion bus or the high speed LAN bus. Then address any low voltage concerns that may be related to a low 12 volt battery.
Source components: ELECTRICAL SYSTEM.
Source record 10154570 at NHTSANHTSA communication ID: 10154566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
Source components: ENGINE AND ENGINE COOLING.
Source record 10154566 at NHTSANHTSA communication ID: 10155012
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10155012 at NHTSANHTSA communication ID: 10155011
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
Source components: ELECTRICAL SYSTEM.
Source record 10155011 at NHTSANHTSA communication ID: 10155008
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Source components: TIRES.
Source record 10155008 at NHTSANHTSA communication ID: 10154552
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10154552 at NHTSANHTSA communication ID: 10151869
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10151869 at NHTSANHTSA communication ID: 10151868
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10151868 at NHTSANHTSA communication ID: 10155101
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
Source components: EQUIPMENT.
Source record 10155101 at NHTSANHTSA communication ID: 10147401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates
Source components: EQUIPMENT.
Source record 10147401 at NHTSANHTSA communication ID: 10147382
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10147382 at NHTSANHTSA communication ID: 10147367
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10147367 at NHTSANHTSA communication ID: 10147348
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS.
Source record 10147348 at NHTSANHTSA communication ID: 10145500
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
Source components: ELECTRONIC STABILITY CONTROL (ESC).
Source record 10145500 at NHTSANHTSA communication ID: 10145486
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
Source components: SUSPENSION.
Source record 10145486 at NHTSANHTSA communication ID: 10145478
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.
Source components: POWER TRAIN.
Source record 10145478 at NHTSANHTSA communication ID: 10144476
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10144476 at NHTSANHTSA communication ID: 10144467
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10144467 at NHTSANHTSA communication ID: 10144451
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE.
Source record 10144451 at NHTSANHTSA communication ID: 10144449
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10144449 at NHTSANHTSA communication ID: 10143789
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
Source components: WHEELS.
Source record 10143789 at NHTSANHTSA communication ID: 10143785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10143785 at NHTSANHTSA communication ID: 10143773
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a random bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising at 35-60 miles per hour. Technician should follow all published Service Information diagnostics if the concern is repaired compare to a like vehicle with the same options.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10143773 at NHTSANHTSA communication ID: 10143757
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
Source record 10143757 at NHTSANHTSA communication ID: 10143752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10143752 at NHTSANHTSA communication ID: 10143449
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10143449 at NHTSANHTSA communication ID: 10143448
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, DIESEL.
Source record 10143448 at NHTSANHTSA communication ID: 10143447
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
Source record 10143447 at NHTSANHTSA communication ID: 10143443
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10143443 at NHTSANHTSA communication ID: 10141371
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10141371 at NHTSANHTSA communication ID: 10141369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the Pico Scope is recommended for diagnosing this concern. Customers has vibration or growl noise between 45-65 Miles-per-hour.
Source components: TIRES.
Source record 10141369 at NHTSANHTSA communication ID: 10141368
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.
Source components: EQUIPMENT · TRAILER HITCHES:FIFTH WHEEL ASSEMBLY.
Source record 10141368 at NHTSANHTSA communication ID: 10137526
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.
Source components: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH.
Source record 10137526 at NHTSANHTSA communication ID: 10137556
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
Source components: ELECTRICAL SYSTEM.
Source record 10137556 at NHTSANHTSA communication ID: 10137589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for engine oil life monitor operation calculation.
Source components: ENGINE AND ENGINE COOLING.
Source record 10137589 at NHTSANHTSA communication ID: 10137562
NHTSA source summary · Original PDF not reviewed by Recallfolio
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
Source components: VISIBILITY:GLASS, SIDE/REAR.
Source record 10137562 at NHTSANHTSA communication ID: 10137554
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
Source components: POWER TRAIN.
Source record 10137554 at NHTSANHTSA communication ID: 10137560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10137560 at NHTSANHTSA communication ID: 10137540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10137540 at NHTSANHTSA communication ID: 10137561
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Source components: STRUCTURE.
Source record 10137561 at NHTSANHTSA communication ID: 10137537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
Source components: EQUIPMENT.
Source record 10137537 at NHTSANHTSA communication ID: 10137557
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
Source components: EQUIPMENT.
Source record 10137557 at NHTSANHTSA communication ID: 10137383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10137383 at NHTSANHTSA communication ID: 10137202
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10137202 at NHTSANHTSA communication ID: 10137380
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137380 at NHTSANHTSA communication ID: 10137182
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10137182 at NHTSANHTSA communication ID: 10137385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137385 at NHTSANHTSA communication ID: 10137382
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137382 at NHTSANHTSA communication ID: 10137171
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E8 should be checked to verify that the Theft Deterrent Module is in fleet mode prior to attempting to add keys.
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE · EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.
Source record 10137171 at NHTSANHTSA communication ID: 10137170
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.
Source components: ENGINE.
Source record 10137170 at NHTSANHTSA communication ID: 10137375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
Source components: ELECTRICAL SYSTEM.
Source record 10137375 at NHTSANHTSA communication ID: 10137343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
Source components: ENGINE.
Source record 10137343 at NHTSANHTSA communication ID: 10137283
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10137283 at NHTSANHTSA communication ID: 10137344
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE.
Source record 10137344 at NHTSANHTSA communication ID: 10137345
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137345 at NHTSANHTSA communication ID: 10129889
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
Source components: STRUCTURE.
Source record 10129889 at NHTSANHTSA communication ID: 10129878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
Source components: SUSPENSION:FRONT:SHOCK ABSORBER · SUSPENSION:REAR:SHOCK ABSORBER.
Source record 10129878 at NHTSANHTSA communication ID: 10137347
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137347 at NHTSANHTSA communication ID: 10137342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10137342 at NHTSANHTSA communication ID: 10137346
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE · FUEL SYSTEM, OTHER.
Source record 10137346 at NHTSANHTSA communication ID: 10137341
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137341 at NHTSANHTSA communication ID: 10139279
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10139279 at NHTSANHTSA communication ID: 10139282
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139282 at NHTSANHTSA communication ID: 10137268
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM.
Source record 10137268 at NHTSANHTSA communication ID: 10129097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
Source components: ENGINE.
Source record 10129097 at NHTSANHTSA communication ID: 10129093
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
Source components: EXTERIOR LIGHTING.
Source record 10129093 at NHTSANHTSA communication ID: 10129089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: WHEELS.
Source record 10129089 at NHTSANHTSA communication ID: 10129088
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Source components: SERVICE BRAKES.
Source record 10129088 at NHTSANHTSA communication ID: 10129073
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
Source components: ENGINE.
Source record 10129073 at NHTSANHTSA communication ID: 10139280
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10139280 at NHTSANHTSA communication ID: 10129067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
Source components: BACK OVER PREVENTION · FUEL SYSTEM, GASOLINE · POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT.
Source record 10129067 at NHTSANHTSA communication ID: 10139284
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
Source record 10139284 at NHTSANHTSA communication ID: 10139277
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
Source components: EQUIPMENT.
Source record 10139277 at NHTSANHTSA communication ID: 10137269
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10137269 at NHTSA