The manufacturer’s record · Page 8 of 13

2011 Chevrolet IMPALA
Manufacturer communications & TSBs.Page 8

Original record summaries, dates and identifiers for this model-year. Records 701–800 of 1,237, ordered newest first. Dated records on this page: Jan 14, 2015–Oct 5, 2015.

Back to 2011 Chevrolet IMPALA problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Oct 5, 2015Service Bulletin/Repair Instructions

08-08-44-029E

NHTSA communication ID: 10126350

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10126350 at NHTSA
Oct 2, 2015Service Bulletin/Repair Instructions

05-03-07-009H

NHTSA communication ID: 10126349

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

Source components: WHEELS.

Source record 10126349 at NHTSA
Sep 30, 2015Service Bulletin/Repair Instructions

PIT5468

NHTSA communication ID: 10127246

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10127246 at NHTSA
Sep 29, 2015Service Bulletin/Repair Instructions

PIT5465

NHTSA communication ID: 10127240

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10127240 at NHTSA
Sep 29, 2015Service Bulletin/Repair Instructions

PIT5464

NHTSA communication ID: 10127238

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

Source components: ELECTRICAL SYSTEM.

Source record 10127238 at NHTSA
Sep 28, 2015Service Bulletin/Repair Instructions

PIP5325

NHTSA communication ID: 10127230

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10127230 at NHTSA
Sep 24, 2015Service Bulletin/Repair Instructions

GCUS-9-939

NHTSA communication ID: 10123500

NHTSA source summary · Original PDF not reviewed by Recallfolio

14582 - Special Coverage. On some 2008 model year (MY) Saturn Outlook; 2008-2009 MY Buick Allure, Chevrolet Equinox, Chevrolet Uplander, Pontiac G8, Pontiac Montana SV6, Pontiac Torrent, and Saturn VUE; 2008-2010 MY Hummer H3 and Pontiac G6; 2008-2011 MY Cadillac CTS, Cadillac SRX, and Chevrolet Impala; 2008, 2011-2012 MY Chevrolet Captiva; 2008-2012 MY Buick Enclave, Buick Lacrosse, Chevrolet Colorado, Chevrolet Malibu, and GMC Canyon; 2009 MY Hummer H3T; 2009-2011 MY Buick Lucerne; 2009-2012 MY Chevrolet Traverse and GMC Acadia; and 2010-2012 MY Buick Regal vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims September 2015 Bulletin No.: 14582 with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.

Source components: ENGINE AND ENGINE COOLING.

Source record 10123500 at NHTSA
Sep 23, 2015Service Bulletin/Repair Instructions

PIC5468E

NHTSA communication ID: 10127224

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system.

Source components: SERVICE BRAKES.

Source record 10127224 at NHTSA
Sep 17, 2015Service Bulletin/Repair Instructions

PIC5541C

NHTSA communication ID: 10127205

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about a rattle coming from the rear of the vehicle when driving over medium sized bumps, it may sound like a loose spare tire or suspension component. The noise is most likely the left and right retaining clips holding the midsections of the parking brake cables to the car. The rattle can be repaired by preloading the cables using the published parking brake adjustment procedure found in service information.

Source components: SUSPENSION.

Source record 10127205 at NHTSA
Aug 18, 2015Service Bulletin/Repair Instructions

15-00-89-005

NHTSA communication ID: 10113810

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113810 at NHTSA
Aug 6, 2015Service Bulletin/Repair Instructions

10-08-110-001D

NHTSA communication ID: 10113796

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the proper use of GM floor mats.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113796 at NHTSA
Aug 4, 2015Service Bulletin/Repair Instructions

00-06-01-026G

NHTSA communication ID: 10113792

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

Source components: ENGINE AND ENGINE COOLING.

Source record 10113792 at NHTSA
Aug 3, 2015Service Bulletin/Repair Instructions

PIT5236F

NHTSA communication ID: 10114642

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

Source components: ELECTRICAL SYSTEM.

Source record 10114642 at NHTSA
Aug 3, 2015Service Bulletin/Repair Instructions

07-00-89-037H

NHTSA communication ID: 10113788

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10113788 at NHTSA
Aug 3, 2015Service Bulletin/Repair Instructions

09-09-40-001C

NHTSA communication ID: 10113787

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.

Source record 10113787 at NHTSA
Jul 30, 2015Service Bulletin/Repair Instructions

09-00-89-002L

NHTSA communication ID: 10138154

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.

Source record 10138154 at NHTSA
Jul 30, 2015Service Bulletin/Repair Instructions

PIT5236E

NHTSA communication ID: 10114639

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

Source components: ELECTRICAL SYSTEM.

Source record 10114639 at NHTSA
Jul 30, 2015Service Bulletin/Repair Instructions

PIC5932A

NHTSA communication ID: 10114638

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

Source components: ELECTRICAL SYSTEM.

Source record 10114638 at NHTSA
Jul 23, 2015Service Bulletin/Repair Instructions

99-01-39-004G

NHTSA communication ID: 10138139

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10138139 at NHTSA
Jul 21, 2015Service Bulletin/Repair Instructions

03-06-03-003E

NHTSA communication ID: 10138137

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138137 at NHTSA
Jul 17, 2015Service Bulletin/Repair Instructions

08-06-01-006E

NHTSA communication ID: 10138133

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides repair information for crankshaft balancer inspection/replacement to correct a customer concern of engine squealing type noise on start-up or vibration or intermittent loss of accessory drive.

Source components: ENGINE AND ENGINE COOLING.

Source record 10138133 at NHTSA
Jul 16, 2015Service Bulletin/Repair Instructions

03-07-29-004J

NHTSA communication ID: 10138130

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.

Source components: POWER TRAIN:MANUAL TRANSMISSION.

Source record 10138130 at NHTSA
Jul 15, 2015Service Bulletin/Repair Instructions

03-00-89-006L

NHTSA communication ID: 10138125

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.

Source components: EQUIPMENT.

Source record 10138125 at NHTSA
Jul 10, 2015Service Bulletin/Repair Instructions

01-08-51-003E

NHTSA communication ID: 10138117

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.

Source record 10138117 at NHTSA
Jul 10, 2015Service Bulletin/Repair Instructions

06-00-89-029K

NHTSA communication ID: 10138114

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.

Source record 10138114 at NHTSA
Jul 10, 2015Service Bulletin/Repair Instructions

05-06-04-022M

NHTSA communication ID: 10138113

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10138113 at NHTSA
Jul 10, 2015Service Bulletin/Repair Instructions

PIC5491G

NHTSA communication ID: 10114598

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10114598 at NHTSA
Jul 9, 2015Service Bulletin/Repair Instructions

PIT5442

NHTSA communication ID: 10114597

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.

Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.

Source record 10114597 at NHTSA
Jul 7, 2015Service Bulletin/Repair Instructions

03-06-03-004N

NHTSA communication ID: 10137943

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10137943 at NHTSA
Jun 23, 2015Service Bulletin/Repair Instructions

07-06-04-019E

NHTSA communication ID: 10113703

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10113703 at NHTSA
Jun 22, 2015Service Bulletin/Repair Instructions

PIC6107

NHTSA communication ID: 10115067

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

Source components: ELECTRICAL SYSTEM.

Source record 10115067 at NHTSA
Jun 22, 2015Service Bulletin/Repair Instructions

02-00-89-002O

NHTSA communication ID: 10113701

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113701 at NHTSA
Jun 17, 2015Service Bulletin/Repair Instructions

PIT5214A

NHTSA communication ID: 10115053

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Source components: SUSPENSION · TIRES.

Source record 10115053 at NHTSA
Jun 12, 2015Service Bulletin/Repair Instructions

99-00-89-019M

NHTSA communication ID: 10113688

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10113688 at NHTSA
Jun 11, 2015Service Bulletin/Repair Instructions

15-08-44-001C

NHTSA communication ID: 10113687

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10113687 at NHTSA
Jun 8, 2015Service Bulletin/Repair Instructions

PIT5384A

NHTSA communication ID: 10115026

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

Source components: ELECTRICAL SYSTEM.

Source record 10115026 at NHTSA
Jun 3, 2015Service Bulletin/Repair Instructions

PIT5236D

NHTSA communication ID: 10115014

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10115014 at NHTSA
Jun 2, 2015Service Bulletin/Repair Instructions

09-00-89-002K

NHTSA communication ID: 10113669

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10113669 at NHTSA
May 29, 2015Service Bulletin/Repair Instructions

02-07-30-052J

NHTSA communication ID: 10113664

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES.

Source record 10113664 at NHTSA
May 27, 2015Service Bulletin/Repair Instructions

05-06-04-035E

NHTSA communication ID: 10113662

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.

Source components: FUEL SYSTEM, OTHER.

Source record 10113662 at NHTSA
May 22, 2015Service Bulletin/Repair Instructions

15-00-89-004A

NHTSA communication ID: 10113658

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

Source components: ENGINE AND ENGINE COOLING.

Source record 10113658 at NHTSA
May 21, 2015Service Bulletin/Repair Instructions

00-06-01-026F

NHTSA communication ID: 10113657

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

Source components: ENGINE AND ENGINE COOLING.

Source record 10113657 at NHTSA
May 15, 2015Service Bulletin/Repair Instructions

15-08-44-001A

NHTSA communication ID: 10113654

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10113654 at NHTSA
May 15, 2015Service Bulletin/Repair Instructions

10-08-42-001E

NHTSA communication ID: 10113653

NHTSA source summary · Original PDF not reviewed by Recallfolio

This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.

Source components: EXTERIOR LIGHTING:HEADLIGHTS.

Source record 10113653 at NHTSA
May 15, 2015Service Bulletin/Repair Instructions

15-08-44-001B

NHTSA communication ID: 10113652

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10113652 at NHTSA
Apr 28, 2015Service Bulletin/Repair Instructions

PI0091B

NHTSA communication ID: 10113620

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.

Source components: EQUIPMENT.

Source record 10113620 at NHTSA
Apr 27, 2015Service Bulletin/Repair Instructions

02-08-42-001H

NHTSA communication ID: 10113614

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113614 at NHTSA
Apr 27, 2015Service Bulletin/Repair Instructions

15-00-89-004

NHTSA communication ID: 10113613

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10113613 at NHTSA
Apr 21, 2015Service Bulletin/Repair Instructions

PIT5028B

NHTSA communication ID: 10114476

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle starts and stalls on the first initial start after the replacement of the Theft Deterrent Module. Technician will need to use the scan tool to check Manufactures Enable Counter. If the number is anything other than zero the Manufactures Enable Counter will need to be reset. To reset the Manufactures Enable Counter counter, the ignition key can be cycled the number equal to the Manufactures Enable Counter counter.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10114476 at NHTSA
Apr 20, 2015Service Bulletin/Repair Instructions

PIT5399

NHTSA communication ID: 10114474

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10114474 at NHTSA
Apr 17, 2015Service Bulletin/Repair Instructions

PIC4310L

NHTSA communication ID: 10114470

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10114470 at NHTSA
Apr 13, 2015Service Bulletin/Repair Instructions

PIP5282

NHTSA communication ID: 10114459

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.

Source components: ENGINE AND ENGINE COOLING.

Source record 10114459 at NHTSA
Apr 13, 2015Service Bulletin/Repair Instructions

07-08-42-011J

NHTSA communication ID: 10113590

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with speed limiter - programmable options - obtaining calibrations for Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), dome and courtesy lamps, trunk release.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10113590 at NHTSA
Apr 7, 2015Service Bulletin/Repair Instructions

14636

NHTSA communication ID: 10090054

NHTSA source summary · Original PDF not reviewed by Recallfolio

14636 - SPECIAL COVERAGE. SOME 2009 MODEL YEAR BUICK LACROSSE AND ALLURE VEHICLES AND 2009-2011 MODEL YEAR CHEVROLET IMPALA VEHICLES MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST. ALL OTHER ACCESSORIES AND VEHICLE SYSTEMS WILL FUNCTION NORMALLY. WHILE THE CONDITION IS PRESENT, THE DRIVER INFORMATION CENTER WILL DISPLAY “ENGINE POWER IS REDUCED,” AND MAY ALSO DISPLAY “SERVICE TRACTION CONTROL” AND “SERVICE STABILITRAK”. DEALERS ARE TO REPLACE THE ACCELERATOR PEDAL ASSEMBLY.

Source components: ENGINE · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.

Source record 10090054 at NHTSA
Apr 1, 2015Service Bulletin/Repair Instructions

SC-14636

NHTSA communication ID: 10058688

NHTSA source summary · Original PDF not reviewed by Recallfolio

CHEVROLET/BUICK: SOME VEHICLES WILL OR MAY HAVE, WITHIN ACCELERATOR PEDAL POSITION SENSOR, A BROKEN SOLDER CONNECTION CAUSING REDUCTION IN ENGINE POWER AND TRACTION CONTROL ASSIST LOSS. MODEL 2009 LACROSSE, ALLURE, 2009-11 IMPALA. *PE

Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.

Source record 10058688 at NHTSA
Mar 31, 2015Service Bulletin/Repair Instructions

05-08-46-009D

NHTSA communication ID: 10135418

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10135418 at NHTSA
Mar 31, 2015Service Bulletin/Repair Instructions

05-08-46-009D

NHTSA communication ID: 10113785

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).

Source components: EQUIPMENT:ELECTRICAL.

Source record 10113785 at NHTSA
Mar 26, 2015Service Bulletin/Repair Instructions

12-07-30-001E

NHTSA communication ID: 10135412

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10135412 at NHTSA
Mar 26, 2015Service Bulletin/Repair Instructions

12-07-30-001E

NHTSA communication ID: 10113775

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10113775 at NHTSA
Mar 26, 2015Service Bulletin/Repair Instructions

13-08-116-001B

NHTSA communication ID: 10113773

NHTSA source summary · Original PDF not reviewed by Recallfolio

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10113773 at NHTSA
Mar 24, 2015Service Bulletin/Repair Instructions

00-05-22-002O

NHTSA communication ID: 10135410

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with a brake lathe calibration procedure.

Source components: SERVICE BRAKES.

Source record 10135410 at NHTSA
Mar 24, 2015Service Bulletin/Repair Instructions

00-05-22-002O

NHTSA communication ID: 10113770

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with a brake lathe calibration procedure.

Source components: SERVICE BRAKES.

Source record 10113770 at NHTSA
Mar 23, 2015Service Bulletin/Repair Instructions

PIT5236C

NHTSA communication ID: 10139361

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.

Source components: EQUIPMENT.

Source record 10139361 at NHTSA
Mar 16, 2015Service Bulletin/Repair Instructions

PI1440

NHTSA communication ID: 10135395

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10135395 at NHTSA
Mar 16, 2015Service Bulletin/Repair Instructions

13-00-89-008A

NHTSA communication ID: 10135394

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates GM wiring repair strategy information.

Source components: ELECTRICAL SYSTEM:WIRING.

Source record 10135394 at NHTSA
Mar 16, 2015Service Bulletin/Repair Instructions

PI1440

NHTSA communication ID: 10113753

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10113753 at NHTSA
Mar 16, 2015Service Bulletin/Repair Instructions

13-00-89-008A

NHTSA communication ID: 10113752

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates GM wiring repair strategy information.

Source components: ELECTRICAL SYSTEM:WIRING.

Source record 10113752 at NHTSA
Mar 10, 2015Service Bulletin/Repair Instructions

09-00-89-016D

NHTSA communication ID: 10135384

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

Source components: EQUIPMENT.

Source record 10135384 at NHTSA
Mar 10, 2015Service Bulletin/Repair Instructions

04-00-89-015J

NHTSA communication ID: 10113745

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113745 at NHTSA
Mar 10, 2015Service Bulletin/Repair Instructions

09-00-89-016D

NHTSA communication ID: 10113741

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113741 at NHTSA
Mar 9, 2015Service Bulletin/Repair Instructions

12-06-01-008B

NHTSA communication ID: 10135383

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

Source components: EQUIPMENT.

Source record 10135383 at NHTSA
Mar 9, 2015Service Bulletin/Repair Instructions

12-06-01-008B

NHTSA communication ID: 10113740

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113740 at NHTSA
Mar 6, 2015Service Bulletin/Repair Instructions

15-00-90-001

NHTSA communication ID: 10135381

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.

Source components: ENGINE AND ENGINE COOLING.

Source record 10135381 at NHTSA
Mar 6, 2015Service Bulletin/Repair Instructions

15-00-90-001

NHTSA communication ID: 10113738

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.

Source components: ENGINE AND ENGINE COOLING.

Source record 10113738 at NHTSA
Mar 4, 2015Service Bulletin/Repair Instructions

02-07-30-029X

NHTSA communication ID: 10135377

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

Source components: EQUIPMENT.

Source record 10135377 at NHTSA
Mar 4, 2015Service Bulletin/Repair Instructions

02-07-30-029X

NHTSA communication ID: 10113731

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113731 at NHTSA
Mar 2, 2015Service Bulletin/Repair Instructions

15-08-44-001

NHTSA communication ID: 10113720

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10113720 at NHTSA
Feb 27, 2015Service Bulletin/Repair Instructions

15-00-89-003

NHTSA communication ID: 10113573

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10113573 at NHTSA
Feb 24, 2015Service Bulletin/Repair Instructions

05-06-04-060A

NHTSA communication ID: 10113571

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10113571 at NHTSA
Feb 20, 2015Service Bulletin/Repair Instructions

04-06-04-051D

NHTSA communication ID: 10113566

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.

Source record 10113566 at NHTSA
Feb 13, 2015Service Bulletin/Repair Instructions

PIT5264C

NHTSA communication ID: 10114408

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10114408 at NHTSA
Feb 11, 2015Service Bulletin/Repair Instructions

08-03-10-004B

NHTSA communication ID: 10113538

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.

Source components: TIRES · WHEELS.

Source record 10113538 at NHTSA
Feb 9, 2015Service Bulletin/Repair Instructions

PIP4548D

NHTSA communication ID: 10114392

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10114392 at NHTSA
Feb 9, 2015Service Bulletin/Repair Instructions

05-00-89-055E

NHTSA communication ID: 10113531

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10113531 at NHTSA
Feb 6, 2015Service Bulletin/Repair Instructions

15-08-42-001

NHTSA communication ID: 10113527

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.

Source components: EXTERIOR LIGHTING.

Source record 10113527 at NHTSA
Feb 5, 2015Service Bulletin/Repair Instructions

PI1018A

NHTSA communication ID: 10113519

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.

Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT:ELECTRICAL.

Source record 10113519 at NHTSA
Feb 3, 2015Service Bulletin/Repair Instructions

05-03-10-020F

NHTSA communication ID: 10113514

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin communicates GM's position on use of nitrogen gas in tires.

Source components: TIRES.

Source record 10113514 at NHTSA
Feb 3, 2015Service Bulletin/Repair Instructions

PI1404

NHTSA communication ID: 10113512

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.

Source components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.

Source record 10113512 at NHTSA
Jan 26, 2015Service Bulletin/Repair Instructions

05-08-51-001G

NHTSA communication ID: 10139438

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.

Source components: EQUIPMENT.

Source record 10139438 at NHTSA
Jan 23, 2015Service Bulletin/Repair Instructions

10-08-45-001E

NHTSA communication ID: 10139437

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.

Source components: ELECTRICAL SYSTEM.

Source record 10139437 at NHTSA
Jan 23, 2015Service Bulletin/Repair Instructions

01-00-89-010K

NHTSA communication ID: 10139436

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10139436 at NHTSA
Jan 23, 2015Service Bulletin/Repair Instructions

06-08-47-001K

NHTSA communication ID: 10139433

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.

Source components: ELECTRICAL SYSTEM.

Source record 10139433 at NHTSA
Jan 22, 2015Service Bulletin/Repair Instructions

00-03-10-002I

NHTSA communication ID: 10139430

NHTSA source summary · Original PDF not reviewed by Recallfolio

This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.

Source components: WHEELS.

Source record 10139430 at NHTSA
Jan 16, 2015Service Bulletin/Repair Instructions

PI1394

NHTSA communication ID: 10139422

NHTSA source summary · Original PDF not reviewed by Recallfolio

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

Source components: ENGINE AND ENGINE COOLING.

Source record 10139422 at NHTSA
Jan 15, 2015Service Bulletin/Repair Instructions

PIT3271G

NHTSA communication ID: 10114352

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Source components: TIRES · WHEELS.

Source record 10114352 at NHTSA
Jan 15, 2015Service Bulletin/Repair Instructions

PIT3271G

NHTSA communication ID: 10095317

NHTSA source summary · Original PDF not reviewed by Recallfolio

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.

Source components: EQUIPMENT.

Source record 10095317 at NHTSA
Jan 14, 2015Service Bulletin/Repair Instructions

03-06-03-003D

NHTSA communication ID: 10139415

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10139415 at NHTSA
Jan 14, 2015Service Bulletin/Repair Instructions

11-00-89-004A

NHTSA communication ID: 10139414

NHTSA source summary · Original PDF not reviewed by Recallfolio

This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10139414 at NHTSA
Jan 14, 2015Service Bulletin/Repair Instructions

PIC3278F

NHTSA communication ID: 10114343

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10114343 at NHTSA
Jan 14, 2015Service Bulletin/Repair Instructions

PIC4310K

NHTSA communication ID: 10114342

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10114342 at NHTSA