The manufacturer’s record · Page 12 of 16
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,554, ordered newest first. Dated records on this page: Jul 9, 2015–Dec 1, 2015.
Back to 2015 Chevrolet CRUZE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10201119
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTSs Set
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10201119 at NHTSANHTSA communication ID: 10201115
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Voice Fallback Number Update
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.
Source record 10201115 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190504
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190504 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10074312
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set Some customers may comment on one or more of the following conditions: Engine runs rough. Poor acceleration. Smell of exhaust within vehicle. During diagnosis, a technician may find one or more of the following DTCs set: P0101 Mass Air Flow Sensor Performance P0299 Turbocharger Engine Underboost P2002 Diesel Particulate Filter (DPF) Low Efficiency P2263 Turbocharger Boost System Performance P2463 Diesel Particulate Filter (DPF) Soot Accumulation
Source components: ENGINE.
Source record 10074312 at NHTSANHTSA communication ID: 10074308
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL).
Source record 10074308 at NHTSANHTSA communication ID: 10137258
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
Source components: EQUIPMENT.
Source record 10137258 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10115141
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
Source components: ENGINE AND ENGINE COOLING.
Source record 10115141 at NHTSANHTSA communication ID: 10115140
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire. Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.
Source components: ELECTRICAL SYSTEM:WIRING · ENGINE.
Source record 10115140 at NHTSANHTSA communication ID: 10137255
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Source components: TIRES · TIRES:BEAD · TIRES:TREAD/BELT · WHEELS:RIM.
Source record 10137255 at NHTSANHTSA communication ID: 10115138
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10115138 at NHTSANHTSA communication ID: 10115133
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a no start or multiple messages on the Driver Information Center during cold weather. Technician will need to check the Vehicle Communication Interface Module label for Assembled in China. If the date is between 7/18/2014 and 8/3/2014, record the Station Identifier from the label and call General Motors Technical Assistance Center referencing this Preliminary Information for further assistance.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115133 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10089565
NHTSA source summary · Original PDF not reviewed by Recallfolio
15224 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH A SUNROOF (RPO CF5 OR C3U) MAY HAVE AN ABNORMAL CONDITION IN THE SUNROOF GLASS PANEL THAT CAN CAUSE THE GLASS TO BREAK. DEALERS ARE TO INSPECT AND REPLACE THE SUNROOF WINDOW GLASS PANEL IF NECESSARY.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10089565 at NHTSANHTSA communication ID: 10115125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115125 at NHTSANHTSA communication ID: 10137245
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:ELECTRICAL.
Source record 10137245 at NHTSANHTSA communication ID: 10137237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10137237 at NHTSANHTSA communication ID: 10137231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering.
Source components: SEATS.
Source record 10137231 at NHTSANHTSA communication ID: 10115117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about an intermittent concern for Service Keyless Entry message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B3124. Technician should inspect the trunk area for objects that may block the reception of the Rear Compartment Antenna.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10115117 at NHTSANHTSA communication ID: 10115108
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10115108 at NHTSANHTSA communication ID: 10137222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10137222 at NHTSANHTSA communication ID: 10137214
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10137214 at NHTSANHTSA communication ID: 10126403
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.
Source components: SEATS.
Source record 10126403 at NHTSANHTSA communication ID: 10126401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: STRUCTURE.
Source record 10126401 at NHTSANHTSA communication ID: 10126400
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information on replacing a transmission control lever knob to correct a customer concern of that it is difficult to shift into park and/or it is difficult to depress the shifter(transmission control lever) button.
Source components: POWER TRAIN.
Source record 10126400 at NHTSANHTSA communication ID: 10126395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126395 at NHTSANHTSA communication ID: 10126393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126393 at NHTSANHTSA communication ID: 10126385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10126385 at NHTSANHTSA communication ID: 10126383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides diagnostic and repair information to correct a customer concern on a no start and/or start stall condition.
Source components: ELECTRICAL SYSTEM:IGNITION.
Source record 10126383 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10126375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126375 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10126370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10126370 at NHTSANHTSA communication ID: 10126369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM.
Source record 10126369 at NHTSANHTSA communication ID: 10114880
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Technician should USB update the radio using Tis2Web and follow up with a Service Programming System program.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114880 at NHTSANHTSA communication ID: 10114879
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a tick or squeak noise from the upper engine. Technician should check for loose or improperly torqued spark plugs before performing intrusive engine mechanical testing or component replacement.
Source components: ENGINE · EQUIPMENT.
Source record 10114879 at NHTSANHTSA communication ID: 10114877
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should check to ensure the radio is set on "Automatic Clock Update" by pressing the clock in the upper right corner of the screen and making sure the box has a check in it. If the time updates correctly while the vehicle is otside, the system is working as designed and release the vehicle to the customer.
Source components: ELECTRICAL SYSTEM.
Source record 10114877 at NHTSANHTSA communication ID: 10126358
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10126358 at NHTSANHTSA communication ID: 10126355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126355 at NHTSANHTSA communication ID: 10126354
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from dealers on a customer concern that the vehicle is difficult to shift or will not shift into gear.
Source components: POWER TRAIN.
Source record 10126354 at NHTSANHTSA communication ID: 10126353
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern that the radio screen is blank, locked-up or is frozen, however, the radio audio may still be heard.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10126353 at NHTSANHTSA communication ID: 10126351
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10126351 at NHTSANHTSA communication ID: 10126350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126350 at NHTSANHTSA communication ID: 10126349
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Source components: WHEELS.
Source record 10126349 at NHTSANHTSA communication ID: 10126343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
Source record 10126343 at NHTSANHTSA communication ID: 10074728
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE).
Source record 10074728 at NHTSANHTSA communication ID: 10127253
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
Source components: ELECTRICAL SYSTEM.
Source record 10127253 at NHTSANHTSA communication ID: 10127246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127246 at NHTSANHTSA communication ID: 10127243
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127243 at NHTSANHTSA communication ID: 10127240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127240 at NHTSANHTSA communication ID: 10127238
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10127238 at NHTSANHTSA communication ID: 10127235
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0341 and or P0366 set. If the technician has duplicated the concern replace the related Camshaft Position sensor and retest for the code. If the Diagnostic Trouble Code returns technician should check the history to see if the vehicle was in a collision. If the vehicle has been in a collision technician should call General Motors Technical Assistance Center.
Source components: ENGINE.
Source record 10127235 at NHTSANHTSA communication ID: 10127230
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10127230 at NHTSANHTSA communication ID: 10123502
NHTSA source summary · Original PDF not reviewed by Recallfolio
15622A - Customer Satisfaction Program (revised the part information, service procedure, and warranty sections). Certain 2014-2016 model year Chevrolet Cruze model vehicles may have been built with the front knuckle to hub attachment bolts below GM?s torque specification. This condition could result in noise from the front suspension and separation of the steering knuckle to hub while driving, resulting in loss of steering control, potentially increasing the risk of a crash. Dealers are to inspect the left and right front knuckle to hub attachment bolts and torque the bolts to specification.
Source components: STEERING:AUTOMATED/ADAPTIVE STEERING.
Source record 10123502 at NHTSANHTSA communication ID: 10127193
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear view camera will be displayed for a longer than usual amount of time. Technician should not replace any parts General Motors is currently evaluating this concern.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
Source record 10127193 at NHTSANHTSA communication ID: 10074774
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SUSPENSION:FRONT:HUB.
Source record 10074774 at NHTSANHTSA communication ID: 10114688
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio?s Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114688 at NHTSANHTSA communication ID: 10059097
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. *PE
Source components: POWER TRAIN:CLUTCH ASSEMBLY · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER.
Source record 10059097 at NHTSANHTSA communication ID: 10113810
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113810 at NHTSANHTSA communication ID: 10114664
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles equipped with radio Regular Production Option Code UFU, UP9, UHQ, UHK, UFW, UHR, UHJ, or UFF when the display shows Theft Locked. If this concern is current and your dealership is within 4 hours of Warren, Michigan or within 4 hours of Atlanta, Georgia, please contact the General Motors Technical Assistance Center to review direction before attempting repairs, power cycling the module, clearing codes, or disconnecting the battery.
Source components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.
Source record 10114664 at NHTSANHTSA communication ID: 10114663
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114663 at NHTSANHTSA communication ID: 10113804
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin announces the end of need for information from the field regarding poor A/C performance.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113804 at NHTSANHTSA communication ID: 10113800
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · STEERING.
Source record 10113800 at NHTSANHTSA communication ID: 10114655
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114655 at NHTSANHTSA communication ID: 10114654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114654 at NHTSANHTSA communication ID: 10114650
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114650 at NHTSANHTSA communication ID: 10113796
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper use of GM floor mats.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113796 at NHTSANHTSA communication ID: 10113794
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for a fuel leak at injector to fuel rail connection, to correct a customer concern of smelling a fuel odor.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10113794 at NHTSANHTSA communication ID: 10089881
NHTSA source summary · Original PDF not reviewed by Recallfolio
15622 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE MODEL VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BELOW GMS TORQUE SPECIFICATION. THIS CONDITION COULD RESULT IN NOISE FROM THE FRONT SUSPENSION AND SEPARATION OF THE STEERING KNUCKLE TO HUB WHILE DRIVING, RESULTING IN LOSS OF STEERING CONTROL, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO INSPECT THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT BOLTS AND TORQUE THE BOLTS TO SPECIFICATION.
Source components: STEERING.
Source record 10089881 at NHTSANHTSA communication ID: 10113792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113792 at NHTSANHTSA communication ID: 10114642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114642 at NHTSANHTSA communication ID: 10113788
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113788 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10059175
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. MODEL 2013-16 LACROSSE, REGAL, MALIBU, 2010-13 EQUINOX, TERRAIN, 2014-15 ELR, 2014-16 IMPALA, 2012-15 VERANO, 2011-15 CRUZE, VOLT. *PE
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM · STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10059175 at NHTSANHTSA communication ID: 10059023
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: AT FUEL INJECTOR TO FUEL RAIL, FUEL IS LEAKING DUE TO RETAINING CLIP IN FUEL RAIL CAUSED BY LOOSE FUEL INJECTOR BACKING OUT OF RAIL FROM HIGH FUEL PRESSURE. MODEL 2011-15 CRUZE. *PE
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10059023 at NHTSANHTSA communication ID: 10058777
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: SOME VEHICLES, WILL HAVE FRONT SUSPENSION WITH NOISE AND POSSIBLE SEPARATION OF STEERING KNUCKLE TO HUB WHILE DRIVING CAUSING LOSS OF STEERING CONTROL DUE TO LEFT FRONT KNUCKLE TO HUB ATTACHMENT BELOW TORQUE SPECIFICATION. MODEL 2015-16 CRUZE. *PE
Source components: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM.
Source record 10058777 at NHTSANHTSA communication ID: 10089906
NHTSA source summary · Original PDF not reviewed by Recallfolio
15622 - STOP DELIVERY ORDER. ON SOME 2015 AND 2016 MODEL YEAR CHEVROLET CRUZE VEHICLES THE LEFT FRONT KNUCKLE TO HUB ATTACHMENT IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED WITH TORQUE BELOW GMS SPECIFICATION.
Source components: EQUIPMENT.
Source record 10089906 at NHTSANHTSA communication ID: 10138154
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10138154 at NHTSANHTSA communication ID: 10138153
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering.
Source components: EQUIPMENT · SEATS.
Source record 10138153 at NHTSANHTSA communication ID: 10114639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM.
Source record 10114639 at NHTSANHTSA communication ID: 10114638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10114638 at NHTSANHTSA communication ID: 10138144
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of a rattle or clunk noise originating from the rear of the vehicle when traveling over bumps.
Source components: SUSPENSION:REAR:SHOCK ABSORBER.
Source record 10138144 at NHTSANHTSA communication ID: 10114621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
Source components: ELECTRICAL SYSTEM.
Source record 10114621 at NHTSANHTSA communication ID: 10114620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for a concern where the Bluetooth device list is full and will not allow any of the devices to be deleted. General Motors is working on concern in the meantime the following procedures may allow the deletion of devices. A clear and reset will clear the Bluetooth device list as well as all other personalized lists. Bluetooth devices can be deleted out of the list as long as it is done in the first 60 seconds of vehicle start up.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114620 at NHTSANHTSA communication ID: 10138139
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138139 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10114613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114613 at NHTSANHTSA communication ID: 10114612
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a concern with diagnostic trouble codes P0011 P0014 P0016 or P0017 in the engine control module after a repair involving the camshaft actuators. There is a unique black plastic oil sleeve that is between the end of the cam actuator and the camshaft. This sleeve directs oil into the actuator to adjust the timing. If the sleeve is damaged or missing, the engine control module cannot control the cam actuator movement and will set the diagnostic trouble codes.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114612 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10114609
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles equipped with radio Regular Production Option Code UFU, UP9, UHQ, UHK, UFW, UHR, UHJ, or UFF when the display shows Theft Locked. Technician is to call General Motors Technical Assistance Center before attempting any repairs.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114609 at NHTSANHTSA communication ID: 10114608
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114608 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSANHTSA communication ID: 10138121
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from dealers on a customer concern of poor A/C performance.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138121 at NHTSANHTSA communication ID: 10138117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10138117 at NHTSANHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSA