2012 Chevrolet CAPTIVA Manufacturer communications & TSBs.Page 8
Original record summaries, dates and identifiers for this model-year. Records 701–800 of 1,025, ordered newest first. Dated records on this page: May 22, 2014–Nov 18, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 18, 2014Service Bulletin/Repair Instructions
10-08-98-002A
NHTSA communication ID: 10114260
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise at idle that diminishes as the engine revolutions per minute is increased. Technician will need to remove the accessory belt to verify noise is not accessory belt related. Technician will need to inspect the G109 for sufficient clamp load also inspect for a clean matting surface. When the knocking noise is occurring, see if the timing is being retarded and if there is knock sensor activity. Disconnect the knock sensor and see if the noise changes. If timing retards and noise changes with knock sensor disconnected, reconnect knock sensor and disconnect Manifold Absolute Pressure sensor and see if the knocking noise is affected. If noise is not affected remove both camshaft actuators and inspect if the camshaft dowel pin is damaged, if so replace actuator and camshaft. If noise is affected or no problem found with the camshaft dowel pin, remove the piston rod assemblies and check for excessive clearance in the piston pin bushing, replace as necessary.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to test and replace the remote transmitter to correct the customers concern of poor range, TPM indicator on.
Source components: ELECTRICAL SYSTEM · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:MECHANICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Source components: STEERING · STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.