The manufacturer’s record · Page 6 of 11
Original record summaries, dates and identifiers for this model-year. Records 501–600 of 1,025, ordered newest first. Dated records on this page: Jul 15, 2015–Apr 19, 2016.
Back to 2012 Chevrolet CAPTIVA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10083484
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
Source components: ELECTRICAL SYSTEM.
Source record 10083484 at NHTSANHTSA communication ID: 10078735
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10078735 at NHTSANHTSA communication ID: 10078507
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10078507 at NHTSANHTSA communication ID: 10078506
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10078506 at NHTSANHTSA communication ID: 10078504
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
Source components: ENGINE.
Source record 10078504 at NHTSANHTSA communication ID: 10078502
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10078502 at NHTSANHTSA communication ID: 10078481
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
Source components: EQUIPMENT.
Source record 10078481 at NHTSANHTSA communication ID: 10078472
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
Source components: VISIBILITY:GLASS, SIDE/REAR.
Source record 10078472 at NHTSANHTSA communication ID: 10083900
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10083900 at NHTSANHTSA communication ID: 10078435
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
Source components: EQUIPMENT · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10078435 at NHTSANHTSA communication ID: 10083512
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Source components: EQUIPMENT · VISIBILITY.
Source record 10083512 at NHTSANHTSA communication ID: 10078604
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10078604 at NHTSANHTSA communication ID: 10078434
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10078434 at NHTSANHTSA communication ID: 10078430
NHTSA source summary · Original PDF not reviewed by Recallfolio
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10078430 at NHTSANHTSA communication ID: 10113973
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113973 at NHTSANHTSA communication ID: 10112831
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
Source components: WHEELS.
Source record 10112831 at NHTSANHTSA communication ID: 10112821
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
Source components: ELECTRICAL SYSTEM.
Source record 10112821 at NHTSANHTSA communication ID: 10112795
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10112795 at NHTSANHTSA communication ID: 10112789
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10112789 at NHTSANHTSA communication ID: 10113921
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113921 at NHTSANHTSA communication ID: 10113914
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10113914 at NHTSANHTSA communication ID: 10112773
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10112773 at NHTSANHTSA communication ID: 10112771
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10112771 at NHTSANHTSA communication ID: 10112770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10112770 at NHTSANHTSA communication ID: 10112769
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10112769 at NHTSANHTSA communication ID: 10112768
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10112768 at NHTSANHTSA communication ID: 10112764
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10112764 at NHTSANHTSA communication ID: 10114431
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114431 at NHTSANHTSA communication ID: 10116912
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116912 at NHTSANHTSA communication ID: 10116891
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116891 at NHTSANHTSA communication ID: 10116888
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116888 at NHTSANHTSA communication ID: 10096026
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
Source components: EQUIPMENT.
Source record 10096026 at NHTSANHTSA communication ID: 10116880
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the pistons, connecting rods and bearings for vehicles that have the condition of excessive oil consumption
Source components: ENGINE AND ENGINE COOLING.
Source record 10116880 at NHTSANHTSA communication ID: 10116878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10116878 at NHTSANHTSA communication ID: 10116874
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10116874 at NHTSANHTSA communication ID: 10096184
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.
Source record 10096184 at NHTSANHTSA communication ID: 10116871
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116871 at NHTSANHTSA communication ID: 10114378
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114378 at NHTSANHTSA communication ID: 10116863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116863 at NHTSANHTSA communication ID: 10112302
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10112302 at NHTSANHTSA communication ID: 10112299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112299 at NHTSANHTSA communication ID: 10114355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114355 at NHTSANHTSA communication ID: 10095197
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FOR POSSIBLE LEAKING INTO THE COOLING SYSTEM THROUGH THE RADIATOR. IF NO ISSUE FOUND REPLACE THE ENGINE AS WELL AS ALL RUBBER COOLANT HOSES.
Source components: ENGINE.
Source record 10095197 at NHTSANHTSA communication ID: 10112278
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
Source components: STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10112278 at NHTSANHTSA communication ID: 10112272
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
Source components: ENGINE.
Source record 10112272 at NHTSANHTSA communication ID: 10246963
NHTSA source summary · Original PDF not reviewed by Recallfolio
Changing Turn-By-Turn Voice Response To Metric Or English Units
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10246963 at NHTSANHTSA communication ID: 10112264
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
Source components: STRUCTURE:BODY.
Source record 10112264 at NHTSANHTSA communication ID: 10246639
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
Source components: STEERING.
Source record 10246639 at NHTSANHTSA communication ID: 10115003
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10115003 at NHTSANHTSA communication ID: 10114977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114977 at NHTSANHTSA communication ID: 10114954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114954 at NHTSANHTSA communication ID: 10201115
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Voice Fallback Number Update
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.
Source record 10201115 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10114939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10114939 at NHTSANHTSA communication ID: 10137258
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
Source components: EQUIPMENT.
Source record 10137258 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10137255
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Source components: TIRES · TIRES:BEAD · TIRES:TREAD/BELT · WHEELS:RIM.
Source record 10137255 at NHTSANHTSA communication ID: 10115138
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10115138 at NHTSANHTSA communication ID: 10115129
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115129 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10137249
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137249 at NHTSANHTSA communication ID: 10137246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137246 at NHTSANHTSA communication ID: 10137237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10137237 at NHTSANHTSA communication ID: 10137228
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for customers/technicians who may notice an oil leak from the oil filter after a recent oil change and/or a technician may notice during an oil change that the oil filter is in contact with the A/C compressor hose.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10137228 at NHTSANHTSA communication ID: 10115095
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115095 at NHTSANHTSA communication ID: 10115091
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have oil leak from the oil filter. If the technician has duplicate the concern and the vehicle has a PF63 oil filter, the filter should be replaced using a PF64.
Source components: ENGINE.
Source record 10115091 at NHTSANHTSA communication ID: 10075735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil leak from the oil filter due to filter rubbing on the A/C compressor hose after an oil change using a PF63 oil filter.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10075735 at NHTSANHTSA communication ID: 10126401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: STRUCTURE.
Source record 10126401 at NHTSANHTSA communication ID: 10126398
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians information on resetting the change transmission fluid message on Driver Information Center (DIC) after changing the transmission fluid.
Source components: POWER TRAIN.
Source record 10126398 at NHTSANHTSA communication ID: 10126393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126393 at NHTSANHTSA communication ID: 10126385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10126385 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10126375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126375 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10126370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10126370 at NHTSANHTSA communication ID: 10126369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM.
Source record 10126369 at NHTSANHTSA communication ID: 10114878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10114878 at NHTSANHTSA communication ID: 10135171
NHTSA source summary · Original PDF not reviewed by Recallfolio
14582A - Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine?s power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10135171 at NHTSANHTSA communication ID: 10126406
NHTSA source summary · Original PDF not reviewed by Recallfolio
14582A - Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126406 at NHTSANHTSA communication ID: 10126355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126355 at NHTSANHTSA communication ID: 10126350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126350 at NHTSANHTSA communication ID: 10126349
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Source components: WHEELS.
Source record 10126349 at NHTSANHTSA communication ID: 10127246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127246 at NHTSANHTSA communication ID: 10127240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127240 at NHTSANHTSA communication ID: 10127238
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10127238 at NHTSANHTSA communication ID: 10127230
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10127230 at NHTSANHTSA communication ID: 10123500
NHTSA source summary · Original PDF not reviewed by Recallfolio
14582 - Special Coverage. On some 2008 model year (MY) Saturn Outlook; 2008-2009 MY Buick Allure, Chevrolet Equinox, Chevrolet Uplander, Pontiac G8, Pontiac Montana SV6, Pontiac Torrent, and Saturn VUE; 2008-2010 MY Hummer H3 and Pontiac G6; 2008-2011 MY Cadillac CTS, Cadillac SRX, and Chevrolet Impala; 2008, 2011-2012 MY Chevrolet Captiva; 2008-2012 MY Buick Enclave, Buick Lacrosse, Chevrolet Colorado, Chevrolet Malibu, and GMC Canyon; 2009 MY Hummer H3T; 2009-2011 MY Buick Lucerne; 2009-2012 MY Chevrolet Traverse and GMC Acadia; and 2010-2012 MY Buick Regal vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims September 2015 Bulletin No.: 14582 with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.
Source components: ENGINE AND ENGINE COOLING.
Source record 10123500 at NHTSANHTSA communication ID: 10127199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.
Source record 10127199 at NHTSANHTSA communication ID: 10113810
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113810 at NHTSANHTSA communication ID: 10113796
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper use of GM floor mats.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113796 at NHTSANHTSA communication ID: 10113792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113792 at NHTSANHTSA communication ID: 10114642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114642 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10138154
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10138154 at NHTSANHTSA communication ID: 10114639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM.
Source record 10114639 at NHTSANHTSA communication ID: 10114638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10114638 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSA