Original record summaries, dates and identifiers for this model-year. Records 1,801–1,900 of 2,007, ordered newest first. Dated records on this page: Dec 4, 2012–Mar 11, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 11, 2013Service Bulletin/Repair Instructions
10-00-89-017Z
NHTSA communication ID: 10134652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on fix it right for first time issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
13077 - Service Update. The torque converter housing may have a casting defect on the sealing flange that could prevent the molded rubber carrier gasket from fully seating on the flange. If the gasket is not fully seated, over time, a transmission fluid leak could develop. Dealers are to inspect the date and mold code on the transmission housing, and if specific date and mold codes are found, the transmissions will be replaced.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on modification of policy and procedures section 1.6.2.11 for repairs performed under the customer satisfaction program.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Customer Vehicles Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires with Base Warranty
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have unwanted rear park assist alerts, and or unwanted brake apply while backing up. Dealer should advise owners of a vehicle built with the Driver Assist option listed above that the rear bumper sensors need to be clean and free of mud, snow, and ice to work properly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12293 - Customer Satisfaction Program. Software updates for the CUE system. The updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database. Dealers are to update the software for the CUE system and the navigation map database for the HMI radio.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory Vehicles Only Automatic Radio Volume Increasel and/or Radio Control Asslembly Buttons Not Operating as Designed Expires January 31, 2014
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Customer Vehicles Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires with Base Warranty
NHTSA source summary · Original PDF not reviewed by Recallfolio
13003A - Service Update (revised instructions ). The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to run a diagnostic procedure to verify the integrity of the indium tin oxide (ITO) sensing of the radio control assembly. If the diagnostic procedure determines a concern with the ITO sensing, dealers are to replace the radio control assembly.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESIGNS NOT INTERCHANGEABLE AND CONTAINS NON MATCHING RETAINERS. MODELS 2010-13 LACROSSE, SRX, 2011-13 REGAL, CRUZE, EQUINOX, VOLT, TERRAIN, 9-4X, 2012-13 VERANO, SONIC, 2008-13 CTS AND 2013 MALIBU. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Electronic Brake Control Module and the Brake Pressure Modulator Valve parts restriction has ended. Dealer can now order the parts directly through your Parts Department without General Motors Technical Assistance Center authorization.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:MECHANICAL · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to the floor mat retainer won't seat on the carpet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on reprogramming the body control module due to no remote detected message displayed on the DIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on reprogramming the body control module due to the doors locked while remote keyless entry transmitter is in the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires January 31, 2014
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on removing the heated seat fuse and reinstalling it to fix a condition causing the heated seats to become inoperative
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on applying clear seam sealer to the roof panel and sunroof to correct a waterleack concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on removing the heated seat fuse and reinstalling it to fix a condition causing the heated seats to become inoperative
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the battery went dead or a "Shift to Park" message in the instrument cluster's Driver Information Center when shutting down the vehicle. Technician will need to inspect the shifter boot for sign of pinching. If there are signs of pinching replace the shifter boot with the part number in the parts catalog.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to add or replace a remote keyless transmitter when trying to use the "Without SPS" method also known as the manual learn method. Technician should be advised that engineering is aware of the concern and are working on a solution. Technician should use Service Programming System to add a remote keyless transmitter. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.