The manufacturer’s record · Page 11 of 21
Original record summaries, dates and identifiers for this model-year. Records 1,001–1,100 of 2,007, ordered newest first. Dated records on this page: Mar 6, 2015–Aug 13, 2015.
Back to 2013 Cadillac SRX problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10114668
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a brake pedal may not raise or seem stuck down after a normal braking event. Technician will need to replace the brake pedal arm.
Source components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
Source record 10114668 at NHTSANHTSA communication ID: 10113796
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper use of GM floor mats.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113796 at NHTSANHTSA communication ID: 10113793
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from dealers on a customer concern of haptic signal motor inoperative during lane departure.
Source components: LANE DEPARTURE.
Source record 10113793 at NHTSANHTSA communication ID: 10113792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113792 at NHTSANHTSA communication ID: 10114642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114642 at NHTSANHTSA communication ID: 10113788
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113788 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10059033
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: SOME VEHICLES ARE EXPERIENCING AN AUDIO BEEP DURING LANE DEPARTURE OR AN INOPERATIVE HAPTIC SIGNAL MOTOR VIBRATION AND ENGINEERING IS DETERMINE TO LOCATE ROOT CAUSE OF THE PROBLEM PRIOR TO REPAIRING. MODEL 2013-15 SRX. *PE UPDATED 2/1/16. *PE
Source components: LANE DEPARTURE.
Source record 10059033 at NHTSANHTSA communication ID: 10138154
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10138154 at NHTSANHTSA communication ID: 10114639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM.
Source record 10114639 at NHTSANHTSA communication ID: 10114638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10114638 at NHTSANHTSA communication ID: 10138139
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138139 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10114608
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114608 at NHTSANHTSA communication ID: 10138129
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2016 model year to information explaining dealership responsibilty of Pre-Delivery inspection (PDI) when addressing a customer concern of front fascia lower air dam exhibits poor fit and/or appears mismatched, wavy or gapped to fascia.
Source components: STRUCTURE.
Source record 10138129 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSANHTSA communication ID: 10114606
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114606 at NHTSANHTSA communication ID: 10138117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10138117 at NHTSANHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSANHTSA communication ID: 10137947
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of a rattle, moan or flutter noise from the rear of the vehicle at low speeds of 27-40 km/h (17-25 mph); louder on slight grades.
Source components: EQUIPMENT · SUSPENSION:REAR.
Source record 10137947 at NHTSANHTSA communication ID: 10137943
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137943 at NHTSANHTSA communication ID: 10115076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10115076 at NHTSANHTSA communication ID: 10113710
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information on radio speaker amplifier reprogramming to correct a customer concern of a loud drone noise heard when cargo area is loaded, particularly on vehicles equipped with spare tire.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113710 at NHTSANHTSA communication ID: 10113705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113705 at NHTSANHTSA communication ID: 10113703
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10113703 at NHTSANHTSA communication ID: 10115067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: ELECTRICAL SYSTEM.
Source record 10115067 at NHTSANHTSA communication ID: 10115064
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
Source components: ELECTRICAL SYSTEM.
Source record 10115064 at NHTSANHTSA communication ID: 10113701
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113701 at NHTSANHTSA communication ID: 10115053
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: SUSPENSION · TIRES.
Source record 10115053 at NHTSANHTSA communication ID: 10115045
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115045 at NHTSANHTSA communication ID: 10115042
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10115042 at NHTSANHTSA communication ID: 10115038
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10115038 at NHTSANHTSA communication ID: 10115036
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115036 at NHTSANHTSA communication ID: 10113688
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113688 at NHTSANHTSA communication ID: 10113687
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113687 at NHTSANHTSA communication ID: 10115030
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115030 at NHTSANHTSA communication ID: 10115026
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10115026 at NHTSANHTSA communication ID: 10115014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115014 at NHTSANHTSA communication ID: 10113669
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113669 at NHTSANHTSA communication ID: 10114585
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114585 at NHTSANHTSA communication ID: 10113662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Source components: FUEL SYSTEM, OTHER.
Source record 10113662 at NHTSANHTSA communication ID: 10113658
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113658 at NHTSANHTSA communication ID: 10114568
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the "Bluetooth" input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message "No Internet Connection" is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
Source components: UNKNOWN OR OTHER.
Source record 10114568 at NHTSANHTSA communication ID: 10113657
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113657 at NHTSANHTSA communication ID: 10089982
NHTSA source summary · Original PDF not reviewed by Recallfolio
14687A - SERVICE UPDATE (REVISED SERVICE PROCEDURE AND WARRANTY TRANSACTION INFORMATION). THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE ON/RUN POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE ON/RUN POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10089982 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113653
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10113653 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10114547
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114547 at NHTSANHTSA communication ID: 10114546
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114546 at NHTSANHTSA communication ID: 10114543
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114543 at NHTSANHTSA communication ID: 10114541
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
Source components: ELECTRICAL SYSTEM.
Source record 10114541 at NHTSANHTSA communication ID: 10114532
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red. 2015 Green Flash Camaro models - use paint code WA-136X - Unripened Green
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114532 at NHTSANHTSA communication ID: 10114529
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
Source components: VEHICLE SPEED CONTROL.
Source record 10114529 at NHTSANHTSA communication ID: 10114518
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114518 at NHTSANHTSA communication ID: 10059086
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: WHILE SOME VEHICLES ARE IN ON/RUN POWER MODE, INSTRUMENT PANEL CLUSTER WILL FAIL TO OPERATE AND ANALOG GAUGES OR INDICATOR TELLTALES BECOMES INOPERATIVE IN THIS CONDITION. MODEL 2013 ATS, SRX, XTS. *PE UPDATED 2/3/16. *PE
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10059086 at NHTSANHTSA communication ID: 10114505
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have a radio screen appears bubbled or is delaminating. Dealer can replace model years 2013 and 2014. If working on a 2015 model year vehicle dealer will need to contact General Motors Technical Assistance Center for further assistance. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114505 at NHTSANHTSA communication ID: 10114500
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: VISIBILITY/WIPER.
Source record 10114500 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10114493
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor. Clean the glass surface and sensor bracket with an isopropanol alcohol wipe until the surfaces are clean, then re-install the moisture sensor.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES · VISIBILITY:WINDSHIELD.
Source record 10114493 at NHTSANHTSA communication ID: 10114490
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10114490 at NHTSANHTSA communication ID: 10113615
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113615 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114481
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10114481 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10090056
NHTSA source summary · Original PDF not reviewed by Recallfolio
14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3).
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10090056 at NHTSANHTSA communication ID: 10090057
NHTSA source summary · Original PDF not reviewed by Recallfolio
14687 - SERVICE UPDATE. THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE ON/RUN POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE ON/RUN POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10090057 at NHTSANHTSA communication ID: 10114460
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114460 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10114451
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114451 at NHTSANHTSA communication ID: 10113577
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113577 at NHTSANHTSA communication ID: 10139393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139393 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10139392
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then check the fluid level in the Rear Drive Module per Service Information. If fluid levels are incorrect then diagnose and repair as needed, review latest version of PI0703 if the differential clutch is overfull. If no fluid concerns are found change the differential clutch oil filter and oil. Technician should insure all oil and debris is removed from the differential.
Source components: SERVICE BRAKES.
Source record 10139392 at NHTSANHTSA communication ID: 10139379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139379 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10135396
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135396 at NHTSANHTSA communication ID: 10113755
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE.
Source record 10113755 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSANHTSA communication ID: 10113752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10113752 at NHTSANHTSA communication ID: 10135384
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT.
Source record 10135384 at NHTSANHTSA communication ID: 10113745
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113745 at NHTSANHTSA communication ID: 10113741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113741 at NHTSANHTSA communication ID: 10135383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT.
Source record 10135383 at NHTSANHTSA communication ID: 10113740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113740 at NHTSANHTSA communication ID: 10135381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135381 at NHTSA