2019 BMW X5 Manufacturer communications & TSBs.Page 4
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 482, ordered newest first. Dated records on this page: Jun 1, 2019–May 1, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
May 1, 2020Service Bulletin/Repair Instructions
B170320
NHTSA communication ID: 10176366
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15Ë?C (5Ë?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15Ë? C (5Ë? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15Ë? C (5Ë? F).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE · LANE DEPARTURE · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION - ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
NHTSA source summary · Original PDF not reviewed by Recallfolio
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
NHTSA source summary · Original PDF not reviewed by Recallfolio
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning. It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION - REPLACE LEFT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the left front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in CAUSE Due to a software error on the Body Domain Controller (BDC) it identified the remote control as being inside even though the remote control is actually located outside the vehicle. This caused the doors to be locked without securing the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WIND NOISE FROM WINDSHIELD SIDE TRIM: A wind noise from the windshield area is present while driving caused by a separation of the windshield side trim (circled) on one or both sides. Improper bonding of the side windshield trim during production.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover. Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
Source components: ELECTRICAL SYSTEM · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlight Malfunction Check Control Message: Intermittently a check control message may be present stating "Adaptive headlight failure" (CC message 127) or "Headlight range control failure" (CC message 100). In conjunction one of the following faults codes MUST be stored for this bulletin to apply: 805A0D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (left frontal light module) 805B8D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (right frontal light module) This only affects vehicles with a current I-level below S18A-20-03-524. Software error in the FLM02 (Frontal light electronics module-Right or left).
Source components: AIR BAGS · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
Source components: BACK OVER PREVENTION · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLANT LEAKING FROM THE LOW TEMPERATURE COOLING SYSTEM (B58C ENGINE): This Service Information Bulletin (Revision 1) replaces SI B17 02 20 dated March 2020. Premature breakdown of the coolant with gassing in the low temperature cooling system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DELIVERY STOP: N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION. The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing (1).
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
NHTSA source summary · Original PDF not reviewed by Recallfolio
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as "Open" when checked either in AIR the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as not parallel or straight alongside the vehicle. Side view camera loose fitment in the exterior mirror bracket causing changes to the top view image.
Source components: BACK OVER PREVENTION · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
NHTSA source summary · Original PDF not reviewed by Recallfolio
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
NHTSA source summary · Original PDF not reviewed by Recallfolio
DELIVERY STOP: N63R AND N63M ENGINE - CHECK ENGINE OIL SUPPLY CIRCUIT FOR CONTAMINATION. The engine oil pan and oil lubrication circuit may be contaminated with metal debris from the engine manufacturing process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
NHTSA source summary · Original PDF not reviewed by Recallfolio
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019. There is a possibility of contamination in the engine.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant which: Allows the occupants to ask their BMW a question or give it a command Activates Customizable Experience Modes that can adjust the ambient lighting, seat heating and sunroof shades This software update will also make your drive more enjoyable by: Improving the stability of Bluetooth and Apple CarPlay(tm) connectivity Enhancing your navigation experience with YELP ratings, business opening hours and phone numbers, and integrating premium fuel prices directly in the search results Introducing ParkMobile in-vehicle app which allows you to find, reserve and pay for parking at thousands of locations across the country right from the center display unit of your vehicle Customers will be notified of the software update via email, so look for them to come to your center for this new software. Additionally, after the software update print and provide the attached customer handout to the customer which provides details on the content of the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ETHERNET MODULES STOP RESPONDING OR INCREASED STANDBY CURRENT. A vehicle which was previously programmed to integration level S18A-19-07-525, or up to and including S18A-1907-552 may display the following issues: Fault pattern 1: Failure of the driver assistance system (including Check Control message) Radio doesn't work or stops working Reverse camera doesn't work Ethernet modules sometimes do not respond CCM 374 Camera based driver assistance system Fault pattern 2: Increased standby current consumption with the following fault memory entries present: 8040C6 - KL30F: Request reset due to standby current violation 8040C3 - KL30F: Request switch-off due to standby current violation 8040C9 - Intelligent battery sensor (IBS): standby current violation detected CCM 415 Start engine. Energy management Software in the Body Domain Controller (BDC) control unit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: SOFTWARE QUALITY UPDATE: BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
NHTSA source summary · Original PDF not reviewed by Recallfolio
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
Source components: LANE DEPARTURE · LANE DEPARTURE: WARNING · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info. Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control (shown at left) Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07. The seat switch located in the left rear of the trunk area has a hardware change as of 7/2019. - After pressing a button requesting seat movement an orange LED will now flashslowly during the entire time the seat is moving - Once seat movement completes the LED will stop flashing - If there is a problem with seat operation the LED will flash rapidly instead Since this is a hardware change.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SECOND ROW 60/40 PASSENGERS SIDE SEAT INTERMITTENTLY WON'T LATCH. The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY INOPERATIVE. The second and/or third row of seats intermittently may not electronically function preventing third row access. The customer may state that one or more seats do not respond to any inputs from the various switches.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SECOND ROW MECHANICAL 60/40 REAR SEAT NOISE DIAGNOSIS. This bulletin addresses multiple customer noise complaints heard/felt in the 2nd row seats. These repairs are for the mechanical second row 60/40 Bench Seat.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH This Service Information Bulletin (Revision #2) replaces SI B52 04 19 dated July 2019. The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.
Source components: ELECTRICAL SYSTEM · ENGINE · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Headrest scissor mechanism (wing) assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CREASES/RIPPLES IN THE 2ND ROW 60/40 BENCH SEAT BACKREST SYNTHETIC LEATHER COVER: There are creases/ripples in the leather upholstery of the upper part of the backrest for the 2nd row of seats. This only applies to the 60/40 bench seat. To address customer complaints that the leather was too tight & uncomfortable on previous models the G05 and G07 incorporate a looser fit of the leather to improve long distance driving comfort. However in this particular area of these seats the leather was cut slightly oversize. This excess material can cause creases and ripples.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START. After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT. The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat. The metal retainer clips on the thigh support are too loose.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH. The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHECKING IF REQUIRED REPLACING REAR RIDE HEIGHT SENSOR CONTROL RODS. The holders of both control rods for the ride height sensors on the rear axle may have been mounted incorrectly (the locking tabs are not correctly locked).
NHTSA source summary · Original PDF not reviewed by Recallfolio
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).