2015 BMW 528I Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–271 of 271, ordered newest first. Dated records on this page: Jan 1, 2014–Jan 1, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 1, 2015Service Bulletin/Repair Instructions
840115
NHTSA communication ID: 10147628
NHTSA source summary · Original PDF not reviewed by Recallfolio
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
NHTSA source summary · Original PDF not reviewed by Recallfolio
"SUBJECT Carbon Ceramic Brake Noise. INFORMATION ""M"" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. ""M"" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under ""M carbon ceramic brake."" WARRANTY INFORMATION Not applicable."
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the ""fuel consumption, current"" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold."
Source components: VEHICLE SPEED CONTROL · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs. The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
NHTSA source summary · Original PDF not reviewed by Recallfolio
M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be identified by the absorber weights at the top and bottom. Due to the design of the fixed caliper brake system, an unfavorable interaction between components may cause a squeaking noise.
Source components: SERVICE BRAKES, AIR:DISC:CALIPER · SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diagnosis of Compound Brake System Complaints in M Vehicles. INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons. When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3. After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
NHTSA source summary · Original PDF not reviewed by Recallfolio
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME software
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Vehicles with option 610 (Head-Up Display) are not affected. Follow the ISTA/D test plan for the applicable faults stored in the DME. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
NHTSA source summary · Original PDF not reviewed by Recallfolio
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
NHTSA source summary · Original PDF not reviewed by Recallfolio
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Note: If Fault Code E1C440 "Headunit Reset" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H
NHTSA source summary · Original PDF not reviewed by Recallfolio
LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Adaptive Headlight Malfunction. A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, headlight driver module (TMS), left: communication fault -E58522 No message (status, exterior lights, front electronics 1, left, 0x1E0), receiver FRM, transmitter TMSL Software error in TMS 3 (headlight driver module AHL); a software I-level lower than 14-07-503 will cause the above situation to occur.
NHTSA source summary · Original PDF not reviewed by Recallfolio
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Delivery Stop: Crankcase Failure. A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32ºF or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)"
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · EXTERIOR LIGHTING:HEADLIGHTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · EQUIPMENT:OTHER:LABELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. The inside door lock rod is making contact with the inside panel when the speakers are in use at certain volume and frequency levels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this problem.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46°F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
NHTSA source summary · Original PDF not reviewed by Recallfolio
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Action: Replace Power Steering Pump Belt Pulley. The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. AFFECTED VEHICLES This Service Action involves 5 Series 535d vehicles according to VIN selection. First check if a Service Action label with a code number 682 is already attached to the B-pillar. If a code number 682 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
Source components: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE · SUSPENSION:FRONT:WHEEL BEARING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fitting Winter Tires Properly to Vehicles with Ceramic Brakes. Wheel studs may loosen after wheels for the rear axle are incorrectly fitted to the front axle on vehicles equipped with option 2NK (ceramic brakes). Incorrect installation of rear axle winter tires (wheel style 409M) onto the front axle in conjunction with ceramic brakes
NHTSA source summary · Original PDF not reviewed by Recallfolio
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION There is an error in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. The vehicle may also exhibit rough running at idle and while driving. F07 and F10: P/N 13 64 7 639 994 is for all vehicles produced from 7/2014 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2014 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 F06, F12 and F13: P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 Until further notice, it is good practice to verify that the injector part number being removed from the engine matches the new injector part number. Always review the vehicle history to identify if the injectors have already been replaced. When the ETK data is corrected, a notification will be distributed. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16028.3.B130413... 4/24/2014
NHTSA source summary · Original PDF not reviewed by Recallfolio
My BMW Remote iPhone App No Longer Controls Headlight or Horn. After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
NHTSA source summary · Original PDF not reviewed by Recallfolio
iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
NHTSA source summary · Original PDF not reviewed by Recallfolio
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
NHTSA source summary · Original PDF not reviewed by Recallfolio
"ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code is entered when running the QC1 Pre-Delivery Check test module. Refer to SI B09 04 09. IMPORTANT: No programming is required. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32ºF or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. CAUSE Software error in TMS 3 (Headlight driver module AHL xenon light)"
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
NHTSA source summary · Original PDF not reviewed by Recallfolio
?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.