2017 Audi Q7 Manufacturer communications & TSBs.Page 12
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,234, ordered newest first. Dated records on this page: Dec 11, 2015–Aug 12, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 12, 2016Service Bulletin/Repair Instructions
A911666 20448531
NHTSA communication ID: 10096780
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE THEM .
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE THEM .
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PENDING SERVICE SOLUTION REQUESTS THAT THE READER SUBMIT THE VEHICLE VIN TO RECEIVE THE SOLUTION FOR AN ISSUE THAT CAUSES THE ANDROID AUTO DISPLAY TO NOT DISPLAY ACROSS THE ENTIRE MMI SCREEN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PENDING SERVICE SOLUTION REQUESTS THAT THE READER SUBMIT THE VEHICLE VIN TO RECEIVE THE SOLUTION FOR AN ISSUE THAT CAUSES THE ANDROID AUTO DISPLAY TO NOT DISPLAY ACROSS THE ENTIRE MMI SCREEN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PRE-DELIVERY SECTION: ADDED ""IT IS ADVISED TO START ODIS WITH THE ENGINE RUNNING TO ENABLE ALL 5F TEST PLANS IN GFF AND ALSO TO ENSURE SVM SEES ALL CONTROL UNITS DURING THE SVM CHECK VEHICLE CONFIGURATION"" SETTINGS SECTION: CHANGED "" VERIFY OPERATION OF MMI ALL-IN-TOUCH WITH HANDWRITING RECOGNITION (IF EQUIPPED)"" WITH ""VERIFY OPERATION OF MMI TOUCH PAD (IF EQUIPPED)"" AUDI CONNECT SECTION: ADDED "" REVIEW TSB 2042942 FOR ADDITIONAL INFORMATION"" TO ""VERIFY SYSTEM CONNECTS TO MOBILE NETWORK (IF EQUIPPED)"". ON-HOIST INSPECTION SECTION: ADDED "" INSTALL WHEEL LOCKS (IF EQUIPPED)"""
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR TROUBLESHOOTING AND REPAIRING AN ISSUE THAT CAUSES THE REAR LIGHTS TO NOT SWITCH FROM THE BUMPER TO THE HATCHGATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"FIELD COMMUNICATION FOR AUDI Q7 SOFTWARE UPDATE ON THE FOLLOWING ITEMS: DOOR CONTROL UNIT: MONITORING OF DOOR CONTACT SWITCH GATEWAY: DIAGNOSTIC CHECK FOR AIRBAG WARNING LAMP FRONT CAMERA: OPTIMIZED CALIBRATION FUNCTION CONVENIENCE CONTROL UNIT: CONVENIENCE CLOSE FUNCTION FOR WINDOWS STEERING: DIAGNOSTIC CHECK FOR STEERING WARNING LAMP "DEALER COMMUNICATION FOR AUDI Q7 SOFTWARE UPDATE ON THE FOLLOWING ITEMS: DOOR CONTROL UNIT: MONITORING OF DOOR CONTACT SWITCH GATEWAY: DIAGNOSTIC CHECK FOR AIRBAG WARNING LAMP FRONT CAMERA: OPTIMIZED CALIBRATION FUNCTION CONVENIENCE CONTROL UNIT: CONVENIENCE CLOSE FUNCTION FOR WINDOWS STEERING: DIAGNOSTIC CHECK FOR STEERING WARNING LAMP "CIRCULAR: AUDI Q7 SOFTWARE UPDATE ON THE FOLLOWING ITEMS: DOOR CONTROL UNIT: MONITORING OF DOOR CONTACT SWITCH GATEWAY: DIAGNOSTIC CHECK FOR AIRBAG WARNING LAMP FRONT CAMERA: OPTIMIZED CALIBRATION FUNCTION CONVENIENCE CONTROL UNIT: CONVENIENCE CLOSE FUNCTION FOR WINDOWS STEERING: DIAGNOSTIC CHECK FOR STEERING WARNING LAMP
NHTSA source summary · Original PDF not reviewed by Recallfolio
FIELD COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNERS MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES. DEALER COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNERS MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES. CIRCULAR: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNERS MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ON AUDI VEHICLES WITH ELECTROMECHANICAL STEERING MANUFACTURED WITHIN A SPECIFIC PERIOD, IT IS POSSIBLE THAT THE SEAL ON THE POWER STEERING CONTROL UNIT WAS NOT MANUFACTURED CORRECTLY.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ON AUDI VEHICLES WITH ELECTROMECHANICAL STEERING MANUFACTURED WITHIN A SPECIFIC PERIOD, IT IS POSSIBLE THAT THE SEAL ON THE POWER STEERING CONTROL UNIT WAS NOT MANUFACTURED CORRECTLY.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ATE-16-08 AUDI REAR CAMBER ADJUSTMENT FASTENER INFORMATION: STARTING IN THE 2016 AUDI Q7 AND A4 THERE IS A SPECIAL FASTENER BEING USED ON THE ECCENTRIC BOLT USED FOR ADJUSTING THE REAR CAMBER. THERE HAS BEEN SOME CONFUSION ON WHAT TOOL TO USE TO LOOSEN/TIGHTEN THIS FASTENER. A QUALITY 21 MM MULTI-POINT (12 POINT) SOCKET/WRENCH WORKS BEST TO REMOVE THE FASTENER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"FOR A4 SEDAN ONLY: ADDED TO ON-HOIST INSPECTION SECTION: ""PERFORM A COOLANT RESERVOIR CAP PRESSURE TEST VIA ELSA -> ENTER VIN # -> REPAIR MANUAL ENGINE -> 4-CYLINDER DIRECT INJECTION 1.8L; 2.0L 4V TFSI ENGINE (GENERATION III) -> 19 COOLING SYSTEM -> COOLANT SYSTEM/COOLANT -> COOLING SYSTEM, CHECKING FOR LEAKS -> PRESSURE RELIEF VALVE IN CAP, CHECKING. ONLY THE PROCEDURE PRESSURE RELIEF VALVE IN CAP, CHECKING SHOULD BE PERFORMED IN THE DOCUMENT COOLING SYSTEM, CHECKING FOR LEAKS"""
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH, GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHANGE OIL VISCOSITIES FOR A3, A4, S4, A4 ALLROAD, A6, A7, A8L, Q5, Q7, R8 COUPE; REMOVE A4 TDI, A5 TDI, RS3, RS4, RS6, RS6 PLUS FROM MAINTENANCE ITEMS. ADDED "(INCLUDES MINOR MAINTENANCE SERVICE)" TO STANDARD MAINTENANCE SERVICE SECTION TITLE. REMOVE R8 FROM THE FOLLOWING LIST ITEM: "REAR SPOILER HINGES: LUBRICATE ACCORDING TO DESCRIPTION IN ELSAPRO" "ADDED THE FOLLOWING MAINTENANCE INTERVAL: ""PERFORM FIRST AT 20,000 MILES OR 6 YEARS, WHICHEVER OCCURS FIRST. THEREAFTER, EVERY 20,000 MILES OR 6 YEARS, WHICHEVER OCCURS FIRST. SPARK PLUGS - REPLACE (RS7 PERFORMANCE ONLY)"" CORRECTED HP FOR THE FOLLOWING VEHICLES: A4, S4, Q7, R8; ADDED A3, S3, A3 E-TRON, A4 ALLROAD, A4 SEDAN, A4 B-CYCLE, A5, S5, A6, S6, A7, S7, RS7, RS7 PERFORMANCE, A8, A8L, S8, Q3, Q5, Q5 HYBRID, SQ5, TT, TTS, TT ROADSTER VEHICLES TO OIL CAPACITY LIST
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE THEM .
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL SERVICE BULLETIN EXPLAINS THAT VEHICLES WITH THE MIB MMI RADIO PLATFORM USE A NEW SDARS CHIPSET THAT RECEIVES RADIO PROGRAMMING FROM A DIFFERENT BAND THAN PREVIOUS PLATFORMS, WHICH MAY AFFECT THE RECEPTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains Audi tire chain information by vehicle. Snow chains must not be used on the compact spare wheel. Provided the subject tires can accommodate snow chains, such chains can be used only on the front wheels if the vehicle is equipped with front wheel drive. Provided the subject tires can accommodate snow chains, such chains can be used on the front and rear wheels if the vehicle is equipped with Quattro. Ultra-high performance tires are not suited for use on ice or snow. Part numbers are for reference only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The vehicle was delivered with two remote keys that have different exterior finishes. One key has a glossy piano black finish with matte chrome detail, and the other key has a completely matte black finish. Starting model year 2016 TT vehicles and with model year 2017 Q7 and A4 vehicles, vehicles equipped with Audi advanced key (Kessy) will be delivered with two remote keys that have different exterior finishes. Delivering vehicles with two keys that have different finishes is done deliberately. The key with glossy black finish indicates that the vehicle is equipped with Audi advanced key. Vehicles without Audi advanced key are delivered with two matte black finish keys.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cables are visible in the front or rear footwells, or in the spare wheel wells. No DTCs are stored. The visible cables are connected to sensors that are only used during the production process. These cables are not used during normal vehicle operation and are not connected to the vehicle electrics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer has various complaints about the RSE system and would like to update the software of the RSE tablets. The vehicle cannot be started after it has been off for several days, and there are no indications in the battery history log of battery drain originating from a control unit on the CAN bus. The latest update (available as of March 2016) implements a fix that can prevent one of the RSE units from staying awake while the ignition is off, which can potentially draw the vehicle battery down.
NHTSA source summary · Original PDF not reviewed by Recallfolio
After a threshold for the speed warning in the MMI is set and then turned off, the speed waring cannot be deactivated and/or the speed warning is displayed in km/h and not mph.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The navigation map does not show the latest roads or points of interest. The map download provided by the myAudi website cannot be performed. The customer does not know how to obtain the data or cannot perform the update after downloading the data. The MMI is slow to respond or freezes during the map update. For vehicles with MIB2, the MMI over-the-air map update does not allow for a full map update and shows greyed-out regions. The customer is concerned that the OTA map update will consume too much data from the Audi connect data subscription.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The plastic emergency spare key was not delivered with the vehicle. From MY 2016, the plastic emergency spare key is no longer part of the standard equipment for vehicles with the newest keyless remote design. Keyless entry is standard on all new Audi models, and the metal key in the remote is considered the emergency key for accessing the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist. This document is in Spanish.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only. This document is in Spanish.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed. This document is in Spanish.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer does not know how to become a Key User of the vehicle. The customer has completed the Audi connect User Management Registration and has a contract ID and form, but the remote services do not work in the vehicle. The customer does not understand the different PINs used with the Audi connect Gen2 system. The customer or dealer has lost the scratch-off vehicle code (referred to as the ?vehicle PIN?). The customer does not know the four-digit app PIN for remotely locking and unlocking the vehicle with the MMI connect smartphone app. The customer and dealer must both understand the contract ID generated during the Audi connect user management registration process must be validated by the dealer using the AcVDM system. The person being validated will have full access to the vehicle?s location and could potentially lock and unlock the vehicle remotely (if the vehicle PIN and myAudi account are paired within the MMI system), thus it is the responsibility of the dealer to ensure that the customer requesting validation is the actual vehicle owner. AcVDM can be found in AccessAudi.com under Audi connect>>AcVDM myAudi Key User Verification Tool. Once the customer becomes a Key User of the vehicle, other users can be assigned as ?secondary users? of the same vehicle. A secondary user can use the remote services without restriction, but only the Key User can assign or remove secondary users.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. All PDI function tests must be run in Guided Fault Finding (GFF) only. Do not use Guided Functions for any PDI related test as these will not be uploaded to the Paperless Server. For items marked with *, please refer to the PDI Technician Reference Document posted on ServiceNet for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have additional information. On the PDI Checklist, you find that certain items have been notated with an asterisk symbol (*), this lets you know that additional information can be found in this Technician Reference Document.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi connect is not functioning and the message "Please wait.." continually appears The system might only receive a 3G cellular connection in areas with strong 4G LTE reception. It is possible that the Audi connect configuration is incorrect due to a communication issue with the backend server in Germany. A full factory reset of the MMI system is required to fix the incorrect configuration, as a factory reset of only the Audi connect settings may not correct the issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Manual speed warning cannot be turned off and is displayed as km/h. During PDI, the technician verifies the manual speed warning that is set in the MMI. After the technician sets the speed at which the warning is activated, the warning cannot be turned off. Additionally, the speed warning is displayed in kilometers per hour (km/h). The issue only occurs in vehicles with Audi virtual cockpit (FPK) and without the driver assistance package. A software issue is causing the condition, but the revised software is not yet available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ODIS Service Version 3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. V3.0.0 does not use installation DVDs any longer and online updates are no longer available for ODIS Service versions up to and including V2.2.7. TSBs in the newsletter include DTC U110500 (Transport mode active) that is stored in the ABS control module and cannot be taken out of transport mode on the 2017 Q7.
NHTSA source summary · Original PDF not reviewed by Recallfolio
91N6 update has been proactively released to prevent the update Audi Q7 vehicles produced within a certain time frame to the latest levels. This update is in effect until removed. The Procedure is valid only for vehicles that show the 91N6 code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notification on the Update 91N6 for Audi Q7 vehicles via SVM. The update is visible in Elsa and ServiceNet on or about January 15, 2016. Dealers must ensure that every affected vehicle gets the update before delivery to consumers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SVM does not recognize the factory-installed trailer hitch control module, J345 (address word 69) (PR 1D6). The following message appears in the ODIS tester at the end of SVM - Check vehicle configuration: ?At the following control modules the configuration in Software Version Management (SVM) could not be checked: 69 The factory failed to add the trailer hitch control module, J345 (address word 69), into the CARPORT reference for vehicles with factory-installed trailer hitches. As a result, SVM cannot determine how to code or parameterize the control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SVM does not recognize the body control module 2 (BCM2) (address word 46). The following message appears in the ODIS tester at the end of SVM - Check vehicle configuration: ?At the following control modules the configuration in Software Version Management (SVM) could not be checked:46 Contact the Technical Assistance Center (TAC) stating the diagnostic log and the Vehicle Identification Number (VIN).? The BCM2 (address word 46) was not correctly documented into the CARPORT reference. As a result, SVM cannot determine how to code or parameterize the control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. All PDI function tests must be run in Guided Fault Finding (GFF) only. Do not use Guided Functions for any PDI related test as these will not be uploaded to the Paperless Server. It is advised to start ODIS with the engine running to enable all 5F Test Plans in GFF and also to ensure SVM sees all control units during the SVM check vehicle configuration. For items marked with *, please refer to the PDI Technician Reference Document posted on ServiceNet for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC. If the vehicle is taken out of transport mode while the engine is running, the ABS module will remain stuck in transport mode and cannot be cleared.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During the launch of the all-new 2017 Audi Q7, authorized Audi dealers must participate in the Audi Q7 Launch Allowance Program. A Technical Assistance Center (TAC) ticket must be created prior to any repair related to the Audi Q7, and each ticket must include diagnostic logs and a detailed summary for each customer concern. The ticket must be activated by calling the TAC for further instructions; the case number assigned must be recorded on the repair order. The concern must be corrected after authorization. Findings must be reported to close the TAC ticket. Part(s) replaced under warranty and requested by the Warranty Parts Return Center (WPRC) must be sent to the WPRC (use the Audi Prepaid Freight Program) within 48 hours after completing the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi of America is requesting your cooperation in supplying us with the technical information vital to the successful launch of the 2017 Audi Q7. The procedure outlined below is mandatory for all dealers and should be followed when the first 2017 Audi Q7 arrives at your dealership until further notice. The Repair Authorization Process should not be followed for routine maintenance services and PDI inspections.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document conveys general information on the ODIS version not recognizing the MY2017 Q7 as a MY 2017 vehicle. Since the tester will not list year 2017, select this vehicle as MY 2016 instead and then select the correct engine code. This way all of the correct Guided Fault Finding function test will be available to repair this vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the Audi vehicle detail report. DO NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery. Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials. Only operate power convertible top with engine running to conserve battery power (A3 Cab, A5/S5 Cab, R8 Spyder ONLY). DO NOT allow convertible top to remain in a partially opened or partially closed position for longer than 5 minutes. This will cause the top to stop functioning and will require service (A3 Cab, A5/S5 Cab, R8 Spyder ONLY). DO NOT treat vehicle parts painted with matte finish paint with conventional polishing materials or hard wax. Specific matte paint care products can be found in the Touch Up Paint and Service Supplies eStore in Access Audi. Use of conventional polishes and waxes can destroy the matte finish effect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have additional information. On the PDI Checklist, you find that certain items have been notated with an asterisk symbol (*), this lets you know that additional information can be found in this Technician Reference Document.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the Audi technician report. All items must be completed prior to customer delivery by an Audi technician. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection. All PDI function tests must be run in Guided Fault Finding (GFF) only. Do not use Guided Functions for any PDI related test as these will not be uploaded to the Paperless Server. Refer to the Special functions tab of ODIS Diagnosis for using GFF for PDI function tests. It is advised to start ODIS with the engine running to enable all 5F Test Plans in GFF and also to ensure SVM sees all control units during the SVM check vehicle configuration. For items marked with *, please refer to the PDI Technician Reference Document posted on ServiceNet for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.