The vehicle dossier US · 2017
2017 Audi
Q7Problems & recalls
319 distinct owner reports in the NHTSA snapshot. Other components appears in 181 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 319 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 11 years with reports.
32,300 miles is the median among 75 reports with usable mileage. The middle half spans 10,000–67,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
7 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
STEERINGCampaign 20V149000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Manufacturer’s stated response
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Manufacturer campaign: 36A1
Read campaign 20V149000 at NHTSAFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAILCampaign 19V035000
Reported concern
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Manufacturer’s stated response
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Manufacturer campaign: 24DP
Read campaign 19V035000 at NHTSASEAT BELTS:PRETENSIONERCampaign 16V955000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Manufacturer’s stated response
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Manufacturer campaign: VW: 69P4; Audi 69P2
Read campaign 16V955000 at NHTSASTEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 16V648000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Manufacturer’s stated response
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
Manufacturer campaign: 48M5
Read campaign 16V648000 at NHTSAEXTERIOR LIGHTINGCampaign 16V642000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Manufacturer’s stated response
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Manufacturer campaign: 97CB
Read campaign 16V642000 at NHTSASEATS:MID/REAR ASSEMBLYCampaign 16V641000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Manufacturer’s stated response
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
Manufacturer campaign: 72F8
Read campaign 16V641000 at NHTSAAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 16V519000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Manufacturer campaign: 69O3
Read campaign 16V519000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,234 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TSB_2074436_3This bulletin provides information when the horn sound quality is poor.NHTSA ID 11036917
This bulletin provides information when the horn sound quality is poor.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036917 at NHTSATSB_2069904_3This bulletin provides information for all models regarding brake sounds.NHTSA ID 11036911
This bulletin provides information for all models regarding brake sounds.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036911 at NHTSATSB_2069078_4This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).NHTSA ID 11036909
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036909 at NHTSATSB_2068999_4This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.NHTSA ID 11036908
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036908 at NHTSATSB_2067132_4This bulletin provides information when there is corrosion on the friction survace of steel brake discs.NHTSA ID 11036906
This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036906 at NHTSATSB_2064535_4This bulletin provides information when the steering wheel clicks when it is adjusted vertically.NHTSA ID 11036904
This bulletin provides information when the steering wheel clicks when it is adjusted vertically.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036904 at NHTSATSB_2063528_5This bulletin provides service information when thre are engine noises in the vehicle interior.NHTSA ID 11036902
This bulletin provides service information when thre are engine noises in the vehicle interior.
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036902 at NHTSASM 34-2026This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.NHTSA ID 11036900
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036900 at NHTSATSB_2076945_2This bulletin provides information about leather care and seat repair.NHTSA ID 11036922
This bulletin provides information about leather care and seat repair.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036922 at NHTSATSB_2079732_2This bulletin provides information when there is a paint issue on alloy wheels.NHTSA ID 11036934
This bulletin provides information when there is a paint issue on alloy wheels.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036934 at NHTSATSB_2075120_3This bulletin provides information about the general approach for brake vibration concerns.NHTSA ID 11036921
This bulletin provides information about the general approach for brake vibration concerns.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036921 at NHTSATSB_20741717_15This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.NHTSA ID 11036915
This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11036915 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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