2016 Toyota SIENNA Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 291, ordered newest first. Dated records on this page: Oct 3, 2016–Jun 19, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 19, 2019Service Bulletin/Repair Instructions
ZKE_Toyota POL19
NHTSA communication ID: 10162784
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a broken fuel lid door hinge. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. ? The proposed settlement has yet to receive final approval by the court. However, the proposed settlement allows Toyota to implement the Customer Confidence Program (as outlined in the settlement agreement) in advance of the proposed settlement becoming final. Accordingly, Toyota has decided to implement certain components of the Customer Confidence Program in advance of final approval. These components are listed below and Toyota estimates that they will be available starting in April 2019.1 At that time, Toyota will issue a notice to all dealers advising them that these components have become available. Pursuant to the proposed settlement?s Customer Confidence Program: o Coverage for repairs to the power sliding door cable sub-assembly, sliding door center hinge assembly, and fuel door will be available for 10 years from the subject vehicles date of first use, regardless of mileage. o Warranty Enhancement Program ZH4 will be expanded to include certain 2016 ? 2018 model year Sienna vehicles. o Warranty Enhancement Program ZH5 will be expanded to include certain 2015 ? 2018 model year Sienna vehicles. o Warranty Enhancement Programs ZH4 and ZH5, which are applicable for nine years from the subject vehicles date of first use regardless of mileage, will be extended by one additional year regardless of mileage. ? The court has ordered that the 3rd Party Settlement Notice Administrator begin notifying class members, including by direct mail notice (see images on next page), on March 1, 2019, to inform current and former vehicle owners and lessees of the proposed settlement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power sliding door cable becomes separated, causing the power sliding door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Diagnosis Procedure and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the slide door?s ?power or manual ? front and rear latches may not latch simultaneously due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit a condition where the power slide door does not close properly due to internal corrosion in the latch switch of the rear lock assembly. Follow the procedures in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 08, 2018 Rev1: ? The Applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Upon further inspection, after removal of the LH 2nd row seat, the rear inboard and outboard strikers may show signs of the coating peeling off as shown in Fig.2 and Fig.3.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0045-14. * Applicability has been updated to include 2018 model year Sienna vehicles. * The entire bulletin has been updated. Service Bulletin No. T-SB-0045-14 is obsolete and any printed versions should be discarded. Some 2011 - 2018 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Rev1_Some 2015-2017MY Sienna owners may have a concern with the inability of customizing their outer mirrors when shifting the vehicle to Reverse (?R? position). The owner?s manual describes the ability to customize the outer mirror positions when the vehicle is in reverse.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen; follow the directions below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE September 19, 2017 Rev2: ? Applicability has been updated to include 2017 model year Sienna vehicles. August 2, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2016 model year Sienna vehicles. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2017 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2015-2017 Sienna vehicles with power or manual 3rd row seats, may experience a condition where the front leg/legs, may not latch correctly after being returned from the stowed position. The front leg/legs may be misaligned with the striker causing it to be in front of, behind or contacting the striker, but not latched correctly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: THE RADIO ANTENNA POLE ON SOME MODELS IS DESIGNED WITH A HEX-CUT BASE AND REQUIRES INSTALLATION USING AN 8 MM WRENCH. WHEN PERFORMING PDS OR INSTALLING THE ANTENNA POLE FOR ANY OTHER REASON, INSPECT THE ANTENNA BASE FOR A HEX-CUT TO DETERMINE IF THE FOLLOWING PROCEDURE IS REQUIRED."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0103-16. The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH4 is now available on TIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously NOT latching due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit power sliding door abnormal closing operation due to internal corrosion in the latch switch of the rear lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.
Source components: STRUCTURE:BODY:DOOR · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Publication discusses how to find the diagnostic information and component exchange information for the Southeast Toyota accessory overhead DVD player.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit Sliding Door Front and Rear Latches simultaneously NOT latching due to the PSD 25 Amp fuse becoming open. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for unlimited mileage and unlimited months of service. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equipped with Entune? Audio (version 01013E) / Entune? Audio Plus (version 010156 or 01015C) / Entune? Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: ? Head unit rebooting at a specific location. ? Abnormal destination search operation. ? Rebooting caused by no songs on the USB connected iPhone. ? One time reboot after ACC-ON. ? Audio stays muted after the key is cycled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2015 ? 2016 model year Sienna vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2015-2017MY Sienna owners may have a concern with the inability of customizing their outer mirrors when shifting the vehicle to Reverse (?R? position). The owner?s manual describes the ability to customize the outer mirror positions when the vehicle is in reverse.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM TORQUE SPECIFICATIONS FOR THE STEERING SHAFT HAVE BEEN IDENTIFIED AND ARE NOW BEING USED IN THE INSTALLATION OF THE VMI STEERING EXTENSION. THIS SB NOTIFIES THE TECHNICIANS TO ENSURE THE TORQUE SPECIFICATIONS FOR THE STEERING EXTENSION HAVE BEEN COMPLIED WITH AT THE FACTORY. THIS WILL BRING THE VAN INTO CONFORMANCE WITH VMI UPDATED PROCESSES
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM TORQUE SPECIFICATIONS FOR THE STEERING SHAFT HAVE BEEN IDENTIFIED AND ARE NOW BEING USED IN THE INSTALLATION OF THE VMI STEERING EXTENSION. THIS SB NOTIFIES THE TECHNICIANS TO ENSURE THE TORQUE SPECIFICATIONS FOR THE STEERING EXTENSION HAVE BEEN COMPLIED WITH AT THE FACTORY. THIS WILL BRING THE VAN INTO CONFORMANCE WITH VMI UPDATED PROCESSES
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.