The vehicle dossier US · 2023
2023 Toyota
SIENNA HYBRIDProblems & recalls
68 distinct owner reports in the NHTSA snapshot. Other components appears in 28 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 68 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.
48,221 miles is the median among 6 reports with usable mileage. The middle half spans 12,000–52,200 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Campaign 25V877000
Reported concern
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Manufacturer’s stated response
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Read campaign 25V877000 at NHTSASEATS:MID/REAR ASSEMBLY:RECLINERCampaign 25V086000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Manufacturer’s stated response
Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Manufacturer campaign: 25TA05
Read campaign 25V086000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
140 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
T-SB-0110-20 Rev2OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.NHTSA ID 11037202
OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
Campaign / software reference: T-SB-0110-20 Obsolete
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11037202 at NHTSAT-SB-0051-26This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.NHTSA ID 11037201
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
Campaign / software reference: T-SB-0051-26
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11037201 at NHTSA22TE09Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership ex…NHTSA ID 11033412
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
Campaign / software reference: 22TE09
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11033412 at NHTSAT-SB-0104-21 Rev2OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.NHTSA ID 11029896
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
Campaign / software reference: T-SB-0104-21 Obsolete
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029896 at NHTSAT-SB-0106-22 Rev2OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.NHTSA ID 11028726
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
Campaign / software reference: T-SB-0106-22 Obsolete
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11028726 at NHTSAT-SB-0001-26Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.NHTSA ID 11028722
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Campaign / software reference: T-SB-0001-26
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11028722 at NHTSAT-SB-0055-24 Rev2Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose…NHTSA ID 11028712
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028712 at NHTSA22TE09Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership ex…NHTSA ID 11028711
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
Campaign / software reference: 22TE09
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11028711 at NHTSAT-TT-0795-25Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.NHTSA ID 11027555
Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.
Campaign / software reference: T-TT-0795-25
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11027555 at NHTSAT-SB-0082-25Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused by cavit…NHTSA ID 11026304
Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused by cavity wax, debris, or other materials that may block door drain holes and restrict water from draining properly.
Campaign / software reference: T-SB-0082-25
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11026304 at NHTSA22TE09TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2021 – 2024 MODEL YEAR SIENNA HYBRIDNHTSA ID 11024081
TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2021 – 2024 MODEL YEAR SIENNA HYBRID
Campaign / software reference: 22TE09
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11024081 at NHTSA22TE09Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership ex…NHTSA ID 11024080
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
Campaign / software reference: 22TE09
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11024080 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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