2011 Toyota PRIUS Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 359, ordered newest first. Dated records on this page: Oct 23, 2013–May 19, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
May 19, 2016Service Bulletin/Repair Instructions
ZE3-Dealer Lette
NHTSA communication ID: 10142466
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some Prius, Prius V, and Prius PHV vehciles may exhibit a rough idle or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build-up at the valve assembly, the valve will stick, causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some Prius, Prius V and Prius PHV vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build up at the valve assembly, the valve will stick causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME PRIUS, PRIUS V, AND PRIUS PHV VEHCILES MAY EEXHIBVIT A ROUGH IDLE OR TAPPING NOISE FROM THE HV TRANSAXLE AT COLD START. THE CHECK ENGINE LIGHT MAY ALSO ILLUMINATE WITH (DTC) P0401 (EXHAUST GAS RECIRCULATION FLOW INSUFFICIENT DETECTED). DUE TO EXCESS CARBON BUILD-UP AT THE VALVE ASSEMBLY, THE VALVE WILL STICK, CAUSING THE ENGINE RPM TO FLUCTUATE. FOLLOW THE PROCEDURES IN THIS BULLETIN TO ADDRESS THE CONDITION.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED WHEREVER THE REPAIR MANUAL REFERENCES THE TOYOTA HYBRID SYSTEM (THS) CHARGER.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the intake manifold assembly to address this condition.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A RUNS ROUGH AND/OR MIL ON CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT ACCELERATION WHILE THE EXHAUST GAS RECIRCULATION (EGR) SYSTEM IS ACTIVE. REPLACE THE INTAKE MANIFOLD ASSEMBLY TO ADDRESS THIS CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ON CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TOYOTA: DIAGNOSTIC TROUBLE CODE (DTC) POAOF ENGINE FAILS TO START, WITH MALFUNCTION INDICATOR LAMP (MIL) ON DUE TO PURGE VSV/PCV LINE SEPARATION OF THROTTLE BODY HOUSING. MODEL 2010-13 PRIUS, PRIUS V. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
Source components: HYBRID PROPULSION SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year Highlander HV, 2010 - 2015 model year Prius, and 2012 - 2015 model year Prius PHV and Prius V vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: Some customers may experience a Knocking sound and/or Runs Rough on engine start following a cold soak. This may or may not occur with DTC(s) P0300, P0301, P0302, P0303 and / or P0304.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable). In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM).
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2014 model year Prius vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable). In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota's New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers' ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TOYOTA: PRIUS HYBRID 2010-2014 WARRANTY HAS BEEN EXTENDED FOR INTELLIGENT POWER MODULE(IPM) FOR THE FOLLOWING VEHICLES. SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Toyota has extended the oil change intervals to 10,000 mile for most vehicles that require this oil. With this change, the following should be noted: The 2TR-FE (4Runner/Tacoma) and the 3UR-FBE (Flex Fuel Tundra/Sequoia) are the exceptions to this new change interval program; these engines have not been approved for the 10,000 mile interval at this time. A 5,000 mile oil change interval is still required for these vehicles. Also, the Flex Fuel 3UR-FBE requires a 2,500 mile interval when operated on E85 50% of the time or more. Only Toyota vehicles in which 0w20 oil is mandatory (except for the 2TR-FE & 3UR-FBE Engines) have been approved for extended oil change intervals. Vehicles in which 0w-20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Source components: AIR BAGS · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The vehicle will not start or ready0on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. If the operator attempts to ready-on or start the vehicle while there is tension on the steering lock actuator, it will not be able to fully disengage when the "ENGINE START STOP" or "POWER" switch is depressed. This condition will cause the "ENGINE START STOP" or "POWER" switch's LED to flash green and the vehicle will fail to ready-on or start.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For the models listed above, the Electronic Parts Catalog (EPC) may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys and/or Door Control Receiver in rear of vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved to address this condition.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TOYOTA: BULLETIN PROVIDING INFORMATION ON THE MAINTENANCE AND CLEANING OF EXCESSIVE DUST, LINT, AND/OR OTHER DEBRIS THAT COULD BUILDUP ON HV BATTERY COOLING FAN THAT REDUCES EFFICIENCY OF THE SYSTEM. *PE MODEL 2010-2013 PRIUS. UPDATED 5/14/14. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
NHTSA source summary · Original PDF not reviewed by Recallfolio
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.