The manufacturer’s record · Page 1 of 2
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 186, ordered newest first. Dated records on this page: May 7, 2021–Jun 25, 2026.
Back to 2020 Toyota HIGHLANDER problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11034823
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.
Campaign / software reference: T-SB-0040-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11034823 at NHTSANHTSA communication ID: 11031158
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody air conditioner tube and accessory assembly. The anti-corrosion material has been updated to reduce the possibility of this condition.
Campaign / software reference: T-SB-0021-26
Source components: ELECTRICAL SYSTEM.
Source record 11031158 at NHTSANHTSA communication ID: 11028726
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
Campaign / software reference: T-SB-0106-22 Obsolete
Source components: ELECTRICAL SYSTEM.
Source record 11028726 at NHTSANHTSA communication ID: 11028722
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Campaign / software reference: T-SB-0001-26
Source components: ELECTRICAL SYSTEM.
Source record 11028722 at NHTSANHTSA communication ID: 11028712
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Source components: UNKNOWN OR OTHER.
Source record 11028712 at NHTSANHTSA communication ID: 11026318
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving while opening or closing. A modified PBD unit assembly is available to address these conditions.
Campaign / software reference: T-SB-0086-25
Source components: STRUCTURE:BODY.
Source record 11026318 at NHTSANHTSA communication ID: 11024080
NHTSA source summary · Original PDF not reviewed by Recallfolio
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
Campaign / software reference: 22TE09
Source components: ELECTRICAL SYSTEM.
Source record 11024080 at NHTSANHTSA communication ID: 11020657
NHTSA source summary · Original PDF not reviewed by Recallfolio
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Campaign / software reference: T-SB-0058-23 Rev1
Source components: ELECTRICAL SYSTEM.
Source record 11020657 at NHTSANHTSA communication ID: 11019332
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11019332 at NHTSANHTSA communication ID: 11018329
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11018329 at NHTSANHTSA communication ID: 10249327
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Engine Oil Leak between the Lower Oil Pan and Crank Case
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) · UNKNOWN OR OTHER.
Source record 10249327 at NHTSANHTSA communication ID: 11012744
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012744 at NHTSANHTSA communication ID: 11012743
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012743 at NHTSANHTSA communication ID: 11012742
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012742 at NHTSANHTSA communication ID: 11012735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Campaign / software reference: T-SB-0061-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012735 at NHTSANHTSA communication ID: 11012727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Campaign / software reference: T-SB-0062-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012727 at NHTSANHTSA communication ID: 11007455
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007455 at NHTSANHTSA communication ID: 11006161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006161 at NHTSANHTSA communication ID: 11007445
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007445 at NHTSANHTSA communication ID: 11007444
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007444 at NHTSANHTSA communication ID: 11007443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007443 at NHTSANHTSA communication ID: 11006151
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006151 at NHTSANHTSA communication ID: 11006150
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006150 at NHTSANHTSA communication ID: 11006149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006149 at NHTSANHTSA communication ID: 11005122
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005122 at NHTSANHTSA communication ID: 11005064
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005064 at NHTSANHTSA communication ID: 11005119
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005119 at NHTSANHTSA communication ID: 11005061
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005061 at NHTSANHTSA communication ID: 11005153
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
Campaign / software reference: T-SB-0061-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005153 at NHTSANHTSA communication ID: 11005149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
Campaign / software reference: T-SB-0062-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005149 at NHTSANHTSA communication ID: 11003651
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.
Campaign / software reference: T-SB-0040-24
Source components: STRUCTURE:BODY.
Source record 11003651 at NHTSANHTSA communication ID: 11003596
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2020 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.
Campaign / software reference: T-SB-0040-24
Source components: STRUCTURE:BODY.
Source record 11003596 at NHTSANHTSA communication ID: 11003647
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003647 at NHTSANHTSA communication ID: 11003644
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003644 at NHTSANHTSA communication ID: 11003592
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003592 at NHTSANHTSA communication ID: 11003589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003589 at NHTSANHTSA communication ID: 11003619
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
Campaign / software reference: T-TT-0754-24
Source components: ELECTRICAL SYSTEM.
Source record 11003619 at NHTSANHTSA communication ID: 11003564
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
Campaign / software reference: T-TT-0754-24
Source components: ELECTRICAL SYSTEM.
Source record 11003564 at NHTSANHTSA communication ID: 10253223
NHTSA source summary · Original PDF not reviewed by Recallfolio
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION.
Source record 10253223 at NHTSANHTSA communication ID: 10252259
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · UNKNOWN OR OTHER.
Source record 10252259 at NHTSANHTSA communication ID: 10252251
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM · LANE DEPARTURE · SERVICE BRAKES, HYDRAULIC.
Source record 10252251 at NHTSANHTSA communication ID: 10244133
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning with light brake pedal application. The brake actuator control module can be updated to improve brake feeling for this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: AIR BAGS · ELECTRICAL SYSTEM · SERVICE BRAKES.
Source record 10244133 at NHTSANHTSA communication ID: 10244116
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditioning radiator assembly and/or a grease/oil odor emitting from the vents. This condition may be caused by paraffin wax leaking from the evaporator. Follow the repair procedure in this bulletin to address this condition.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10244116 at NHTSANHTSA communication ID: 10244115
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS.
Source record 10244115 at NHTSANHTSA communication ID: 10244113
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.
Source record 10244113 at NHTSANHTSA communication ID: 10244112
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete
Source components: ENGINE · UNKNOWN OR OTHER.
Source record 10244112 at NHTSANHTSA communication ID: 10244111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
Source record 10244111 at NHTSANHTSA communication ID: 10240057
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: ?P24517F ? Evaporative Emission System Switching Valve Actuator Stuck Off. ?P14502A ? Fuel Tank Pressure Sensor Signal Stuck in Range.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE.
Source record 10240057 at NHTSANHTSA communication ID: 10238157
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10238157 at NHTSANHTSA communication ID: 10238131
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditioning radiator assembly and/or a grease/oil odor emitting from the vents. This condition may be caused by paraffin wax leaking from the evaporator.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10238131 at NHTSANHTSA communication ID: 10236191
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.
Source components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP.
Source record 10236191 at NHTSANHTSA communication ID: 10234338
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter
Source components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL.
Source record 10234338 at NHTSANHTSA communication ID: 10234314
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.
Source components: BACK OVER PREVENTION · FUEL SYSTEM, GASOLINE.
Source record 10234314 at NHTSANHTSA communication ID: 10230385
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
Source record 10230385 at NHTSANHTSA communication ID: 10230376
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10230376 at NHTSANHTSA communication ID: 10230364
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail Pressure Sensor (Low) Signal Stuck in Range) present. This condition may occur when the vehicle is operated at high altitude and high temperature; typically, above 3,300 feet (1,000 meters) and ambient temperature above 85°F (30°C). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10230364 at NHTSANHTSA communication ID: 10230360
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10230360 at NHTSANHTSA communication ID: 10227898
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Source components: AIR BAGS.
Source record 10227898 at NHTSANHTSA communication ID: 10224180
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10224180 at NHTSANHTSA communication ID: 10224174
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10224174 at NHTSANHTSA communication ID: 10220214
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220214 at NHTSANHTSA communication ID: 10220212
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an intermittent blank screen (reverse camera still operable), rebooting (Toyota logo present, audio still playing), touch screen inputs intermittently inoperative, or intermittent screen freezing. An updated integration control module is available to address these conditions. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220212 at NHTSANHTSA communication ID: 10224155
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation. ?Music does not automatically resume when using Android Auto?. ?Cover art is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition.
Source components: EQUIPMENT · PARKING BRAKE.
Source record 10224155 at NHTSANHTSA communication ID: 10224142
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
Source record 10224142 at NHTSANHTSA communication ID: 10224111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
Source components: ELECTRICAL SYSTEM.
Source record 10224111 at NHTSANHTSA communication ID: 10220186
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10220186 at NHTSANHTSA communication ID: 10224109
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an intermittent blank screen (reverse camera still operable), rebooting (Toyota logo present, audio still playing), touch screen inputs intermittently inoperative, or intermittent screen freezing. An updated integration control module is available to address these conditions. Follow the Repair Procedure in this bulletin to address this condition
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10224109 at NHTSANHTSA communication ID: 10220184
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an intermittent blank screen (reverse camera still operable), rebooting (Toyota logo present, audio still playing), touch screen inputs intermittently inoperative, or intermittent screen freezing. An updated integration control module is available to address these conditions. Follow the Repair Procedure in this bulletin to address this condition
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220184 at NHTSANHTSA communication ID: 10224108
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10224108 at NHTSANHTSA communication ID: 10220183
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10220183 at NHTSANHTSA communication ID: 10213897
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10213897 at NHTSANHTSA communication ID: 10213896
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine
Source components: ENGINE AND ENGINE COOLING.
Source record 10213896 at NHTSANHTSA communication ID: 10220174
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10220174 at NHTSANHTSA communication ID: 10220155
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator grille bracket has been developed to address this condition
Source components: STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL.
Source record 10220155 at NHTSANHTSA communication ID: 10220154
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS.
Source record 10220154 at NHTSANHTSA communication ID: 10214347
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
Source components: EQUIPMENT.
Source record 10214347 at NHTSANHTSA communication ID: 10214333
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10214333 at NHTSANHTSA communication ID: 10214331
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front windshield defroster performance at extremely low ambient temperatures. This condition may be the result of the fresh/recirculation servo actuator separating from the servo. This condition does not affect the airflow of the defroster. Follow the Repair Procedure in this bulletin to address this condition.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10214331 at NHTSANHTSA communication ID: 10214329
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10214329 at NHTSANHTSA communication ID: 10214323
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
Source components: BACK OVER PREVENTION · SERVICE BRAKES, HYDRAULIC.
Source record 10214323 at NHTSANHTSA communication ID: 10210373
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10210373 at NHTSANHTSA communication ID: 10210372
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs
Source components: ENGINE AND ENGINE COOLING.
Source record 10210372 at NHTSANHTSA communication ID: 10210370
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair
Source components: ENGINE.
Source record 10210370 at NHTSANHTSA communication ID: 10210365
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
Source components: ELECTRICAL SYSTEM.
Source record 10210365 at NHTSANHTSA communication ID: 10208995
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: SEATS.
Source record 10208995 at NHTSANHTSA communication ID: 10207963
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10207963 at NHTSANHTSA communication ID: 10207958
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE.
Source record 10207958 at NHTSANHTSA communication ID: 10207946
NHTSA source summary · Original PDF not reviewed by Recallfolio
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS.
Source record 10207946 at NHTSANHTSA communication ID: 10207940
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1060) or Premium Audio (version 1060) or earlier may exhibit the following condition: ?Distorted screen when using Apple CarPlay® while making a hands-free phone call. Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation. ?Music does not automatically resume when using Android Auto?. ?Cover art is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition. Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ?Abnormal screen play while using Apple CarPlay® (primarily during phone calls). ?Poor sound quality during phone calls while using Apple CarPlay®. Some 2020 model year vehicles equipped with Audio Plus (version 1047) or Premium Audio (version 1047) or earlier may exhibit one or more of the following conditions: ?USB audio does not resume after ignition cycle. ?Intermittent rebooting. ?Bluetooth disconnecting during a phone call when using Apple CarPlay®. ?Intermittent screen freezing. ?Navigation intermittently will not boot up. ?Home Screen Audio widget is blank after a Destination Assist call. ?Song, artist, or album data missing. ?Abnormal clock operation. ?Apple CarPlay® intermittently inoperative. ?Radio takes a long time to boot up. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10207940 at NHTSANHTSA communication ID: 10206528
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine Oil Pressure too low [Severe]). Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10206528 at NHTSANHTSA communication ID: 10204571
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Source components: STRUCTURE.
Source record 10204571 at NHTSANHTSA communication ID: 10204562
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10204562 at NHTSANHTSA communication ID: 10203532
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10203532 at NHTSANHTSA communication ID: 10202492
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. However, some drivers are continuing to drive after the low fuel light illuminates, causing them to potentially run out of fuel and be inconvenienced. NOTE: Highlander HV fuel gauge issues, such as, fuel gauge not reading full or tank capacity does not meet expectations DO NOT apply to 21TC05.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10202492 at NHTSANHTSA communication ID: 10202452
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE · VISIBILITY.
Source record 10202452 at NHTSANHTSA communication ID: 10201400
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10201400 at NHTSANHTSA communication ID: 10201369
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10201369 at NHTSANHTSA communication ID: 10201352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
Source components: POWER TRAIN.
Source record 10201352 at NHTSANHTSA communication ID: 10198150
NHTSA source summary · Original PDF not reviewed by Recallfolio
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10198150 at NHTSANHTSA communication ID: 10198127
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10198127 at NHTSA