The manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–162 of 162, ordered newest first. Dated records on this page: Jan 18, 1991–Feb 4, 2020.
Back to 2019 Toyota HIGHLANDER problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10172819
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process
Source components: EQUIPMENT.
Source record 10172819 at NHTSANHTSA communication ID: 10172372
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
Source components: ENGINE · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10172372 at NHTSANHTSA communication ID: 10172371
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message: Parts Hotwire. In an effort to assist dealers in performing campaign 19TC04 on a customer?s first visit, Toyota is deploying stock of part number 04009-40131 (PIPE KIT, OIL COOLER) to all dealers. Dealers will receive enough parts to repair two days-worth of their peak demand based on the quantity of vehicles registered in the dealer?s area. Peak demand has been estimated based on historical campaign demand. Dealers should continue to place orders following the CPOR process for this campaign to replenish their stock. For additional details on the CPOR process, refer to the MAC report. Parts are stocked at the Parts Distribution Centers and are available in two days from order placement. NOTE: All dealers will receive a minimum of 1 piece.
Source components: ENGINE · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10172371 at NHTSANHTSA communication ID: 10172370
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: **Dealer Letter and Technical Instructions Available on TIS** Certain 2017 ? 2019 Model Year Highlander HV ? Special Service Campaign 19TC04 Dealer Letter and Technical Instructions now available on TIS.
Source components: ENGINE · EQUIPMENT.
Source record 10172370 at NHTSANHTSA communication ID: 10172369
NHTSA source summary · Original PDF not reviewed by Recallfolio
Frequently Asked Questions. The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172369 at NHTSANHTSA communication ID: 10172348
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172348 at NHTSANHTSA communication ID: 10172347
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172347 at NHTSANHTSA communication ID: 10172346
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172346 at NHTSANHTSA communication ID: 10172345
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172345 at NHTSANHTSA communication ID: 10172344
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10172344 at NHTSANHTSA communication ID: 10171406
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.
Source components: POWER TRAIN.
Source record 10171406 at NHTSANHTSA communication ID: 10171405
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Source components: EQUIPMENT.
Source record 10171405 at NHTSANHTSA communication ID: 10171457
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Source components: EQUIPMENT.
Source record 10171457 at NHTSANHTSA communication ID: 10171452
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE January 17, 2020 Rev1: ? The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Highlander and Highlander Hybrid vehicles equipped with JBL audio may exhibit inoperative text message playback, navigation voice prompts, and/or button beeps with the setting ON. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: EQUIPMENT.
Source record 10171452 at NHTSANHTSA communication ID: 10171443
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.
Source components: EQUIPMENT.
Source record 10171443 at NHTSANHTSA communication ID: 10171441
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative
Source components: ELECTRICAL SYSTEM · PARKING BRAKE.
Source record 10171441 at NHTSANHTSA communication ID: 10169435
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10169435 at NHTSANHTSA communication ID: 10169334
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10169334 at NHTSANHTSA communication ID: 10169327
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169327 at NHTSANHTSA communication ID: 10169406
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.
Source components: POWER TRAIN.
Source record 10169406 at NHTSANHTSA communication ID: 10168538
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2019 model year Highlander HV vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.
Source components: ENGINE AND ENGINE COOLING.
Source record 10168538 at NHTSANHTSA communication ID: 10168537
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: STEERING.
Source record 10168537 at NHTSANHTSA communication ID: 10168529
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall and Service Campaign - Technician Certification Requirements
Source components: EQUIPMENT.
Source record 10168529 at NHTSANHTSA communication ID: 10166024
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166024 at NHTSANHTSA communication ID: 10164917
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cross bar sub-assembly to cross bar end support due to excessive free play. Note - Affected vehicles are equipped with: * Cross Bar Kit Part #: PT278-48170. * Silver, Black, or Chrome Side Rail Assembly (Roof Rack)
Source components: BACK OVER PREVENTION.
Source record 10164917 at NHTSANHTSA communication ID: 10164899
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Voice navigation prompts and feedback beeps are inoperative after starting the engine. This condition only occurs on Platinum grade vehicles.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10164899 at NHTSANHTSA communication ID: 10163727
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY · ENGINE.
Source record 10163727 at NHTSANHTSA communication ID: 10164352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10164352 at NHTSANHTSA communication ID: 10164345
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10164345 at NHTSANHTSA communication ID: 10164330
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
Source record 10164330 at NHTSANHTSA communication ID: 10162757
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.
Source components: EQUIPMENT · STRUCTURE.
Source record 10162757 at NHTSANHTSA communication ID: 10162773
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
Source components: ELECTRICAL SYSTEM.
Source record 10162773 at NHTSANHTSA communication ID: 10161537
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may have a U0110 DTC.
Source components: ELECTRICAL SYSTEM.
Source record 10161537 at NHTSANHTSA communication ID: 10162257
NHTSA source summary · Original PDF not reviewed by Recallfolio
CRC SPRAY QUICK REFERENCEGUIDE
Source components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10162257 at NHTSANHTSA communication ID: 10159739
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10159739 at NHTSANHTSA communication ID: 10159725
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · LANE DEPARTURE · VISIBILITY.
Source record 10159725 at NHTSANHTSA communication ID: 10159707
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 model year Highlander and Highlander Hybrid vehicles equipped with JBL audio may exhibit inoperative navigation voice prompts and/or button beeps with the setting ON. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10159707 at NHTSANHTSA communication ID: 10155248
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
Source components: ELECTRICAL SYSTEM.
Source record 10155248 at NHTSANHTSA communication ID: 10155247
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10155247 at NHTSANHTSA communication ID: 10155238
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HVAC drain tube is found to be blocked/clogged.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10155238 at NHTSANHTSA communication ID: 10155237
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
Source components: WHEELS.
Source record 10155237 at NHTSANHTSA communication ID: 10155232
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2019 model year Highlander vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10155232 at NHTSANHTSA communication ID: 10154800
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154800 at NHTSANHTSA communication ID: 10154797
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10154797 at NHTSANHTSA communication ID: 10154795
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall and Service Campaign - Technician Certification Requirements
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154795 at NHTSANHTSA communication ID: 10154793
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SUSPENSION · SUSPENSION:REAR.
Source record 10154793 at NHTSANHTSA communication ID: 10153248
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
Source components: ELECTRICAL SYSTEM.
Source record 10153248 at NHTSANHTSA communication ID: 10153246
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.
Source components: ENGINE AND ENGINE COOLING.
Source record 10153246 at NHTSANHTSA communication ID: 10153265
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Source components: EQUIPMENT.
Source record 10153265 at NHTSANHTSA communication ID: 10153237
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Voice navigation prompts and feedback beeps are inoperative after starting the engine. This condition only occurs on Platinum grade vehicles.
Source components: EQUIPMENT.
Source record 10153237 at NHTSANHTSA communication ID: 10153204
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.
Source components: EQUIPMENT · FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10153204 at NHTSANHTSA communication ID: 10152184
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
Source components: ELECTRICAL SYSTEM.
Source record 10152184 at NHTSANHTSA communication ID: 10150015
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10150015 at NHTSANHTSA communication ID: 10145742
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery to the customer. By doing this, customers will be reminded to return to your dealership for their service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2019 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10145742 at NHTSANHTSA communication ID: 10145739
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE · VISIBILITY.
Source record 10145739 at NHTSANHTSA communication ID: 10149996
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10149996 at NHTSANHTSA communication ID: 10149197
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10149197 at NHTSANHTSA communication ID: 10141576
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10141576 at NHTSANHTSA communication ID: 10141569
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.
Source components: ELECTRICAL SYSTEM.
Source record 10141569 at NHTSANHTSA communication ID: 10145776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Update on Technician Certification Requirements.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10145776 at NHTSANHTSA communication ID: 10197476
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacement vin plates.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10197476 at NHTSANHTSA communication ID: 10197473
NHTSA source summary · Original PDF not reviewed by Recallfolio
Product general information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10197473 at NHTSA