2018 Toyota HIGHLANDER Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 253, ordered newest first. Dated records on this page: Apr 4, 2018–Oct 12, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 12, 2020Service Bulletin/Repair Instructions
T-TT-0578-19 Rev
NHTSA communication ID: 10182983
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2014-2020 model year Highlander and Highlander HV vehicles are equipped with alloy wheels that are clad with a plastic cover. Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding and cause it bubble and/or peel off
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Message: Parts Hotwire. In an effort to assist dealers in performing campaign 19TC04 on a customer?s first visit, Toyota is deploying stock of part number 04009-40131 (PIPE KIT, OIL COOLER) to all dealers. Dealers will receive enough parts to repair two days-worth of their peak demand based on the quantity of vehicles registered in the dealer?s area. Peak demand has been estimated based on historical campaign demand. Dealers should continue to place orders following the CPOR process for this campaign to replenish their stock. For additional details on the CPOR process, refer to the MAC report. Parts are stocked at the Parts Distribution Centers and are available in two days from order placement. NOTE: All dealers will receive a minimum of 1 piece.
Source components: ENGINE · ENGINE AND ENGINE COOLING · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: **Dealer Letter and Technical Instructions Available on TIS** Certain 2017 ? 2019 Model Year Highlander HV ? Special Service Campaign 19TC04 Dealer Letter and Technical Instructions now available on TIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Frequently Asked Questions. The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative
Source components: ELECTRICAL SYSTEM · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2019 model year Highlander HV vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cross bar sub-assembly to cross bar end support due to excessive free play. Note - Affected vehicles are equipped with: * Cross Bar Kit Part #: PT278-48170. * Silver, Black, or Chrome Side Rail Assembly (Roof Rack)
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander and Highlander Hybrid vehicles may exhibit one or more of the following conditions. ? Various drivability concerns ? Low or no fuel pressure ? Diagnostic Trouble Codes (DTCs) (Including but not limited to P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100) ? Some 2014 ? 2018 model year Highlander Hybrid vehicles may exhibit DTC P134A. These conditions may be caused by corrosion/water in the A43 ECM connector (Highlander) or the A9 inverter water pump connector (Highlander HV). The corrosion in the A43 and A9 connectors is due to poorly sealed or damaged aftermarket windshield deicer harnesses. Follow the Repair Procedure in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Packet: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2019 model year Highlander vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present. ? P07457F ? P07757F ? P07957F ? P28077F ? P28167F ? P08BA7F ? P27137F ? P07407E ? P27567F ? P211904 ? P071531 For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 08, 2018 Rev1: ? The Applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: UPDATED Dealer Letter Available on TIS. Vehicle Window Sticker (Monroney Label) ? The Dealer Letter for Owner Notification J0E has been UPDATED. Refer to the UPDATED Dealer Letter on TIS for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Due to an administrative error in the previous J0E campaign documentation, the flat rate time was incorrectly stated. OpCode GBP004 has been corrected effective October 24, 2018. Reference the Warranty Reimbursement Procedure section for the corrected flat rate time. Dealers will be issued a credit for any claims that were paid with the incorrect flat rate time. The credit amount for each claim will be equal to the flat rate time difference between the incorrect flat rate time and corrected flat rate time. Dealers can expect to receive these credits on an upcoming parts statement. Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ? 2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ? 2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 ? 2018 model year Tacoma, 2017 ? 2018 model year Sienna, Highlander, and 2018 model year Camry vehicles equipped with a 2GR-FKS engine may exhibit an engine oil leak from the cam sensor bolt hole(s). Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SERVICE BRAKES, HYDRAULIC · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander Hybrid vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P3190 (Poor Engine Power). This may occur when operating the vehicle in high altitude and high temperature conditions. The engine control module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE May 22, 2018 Rev2: * The Before Delivery section has been updated. May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.