2016 Toyota HIGHLANDER Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 269, ordered newest first. Dated records on this page: May 19, 2016–Jan 13, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 13, 2020Service Bulletin/Repair Instructions
T-SB-0003-20
NHTSA communication ID: 10171441
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative
Source components: ELECTRICAL SYSTEM · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander and Highlander Hybrid vehicles may exhibit one or more of the following conditions. ? Various drivability concerns ? Low or no fuel pressure ? Diagnostic Trouble Codes (DTCs) (Including but not limited to P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100) ? Some 2014 ? 2018 model year Highlander Hybrid vehicles may exhibit DTC P134A. These conditions may be caused by corrosion/water in the A43 ECM connector (Highlander) or the A9 inverter water pump connector (Highlander HV). The corrosion in the A43 and A9 connectors is due to poorly sealed or damaged aftermarket windshield deicer harnesses. Follow the Repair Procedure in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 08, 2018 Rev1: ? The Applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical Service Bulletin provides procedures to inspect and repair certain model year 2015-2017 Toyota Highlander vehicles equipped with the Brushed Stainless Steel Running Boards accessory which exhibits a sagging condition on the rear portion of the running boards. The non-Toyota running boards accessory was installed as a Gulf States Toyota installed option.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SERVICE BRAKES, HYDRAULIC · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak noise from the rear suspension. This condition may be more noticeable in colder, ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. The abnormal noise may be caused by the rear trailing arm bushing. An updated rear trailing arm assembly is available. Follow the Repair Procedure below to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
T-TT: Vehicles may experience various drivability concerns. Upon diagnosis, technicians commonly find no or low fuel pressure as well as a variety of DTCs (Commonly P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100). Technicians find that the cause this condition is corrosion and water in the A43 ECM connector (Fig 1). In several cases, it was found that the source of water was from aftermarket windshields with poorly sealed or damaged deicer harnesses (Fig 2). Water enters the deicer harness and is wicked through the engine room main harness, eventually collecting in the ECM connector.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen; follow the directions below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0103-16. The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2016 model year Highlander HV, 2015 Tacoma, 2015 ? 2016 Venza, 2015 ? 2017 4Runner, Avalon, Camry, and 2016 ? 2017 Avalon HV and Camry HV vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.
Source components: STRUCTURE:BODY:DOOR · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Publication discusses how to find the diagnostic information and component exchange information for the Southeast Toyota accessory overhead DVD player.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2017 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak, squawk or groan type noise from the rear suspension when traveling over uneven roads, or when the vehicle comes to a complete stop, which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the rear trailing arm bushing. An updated Rear Trailing Arm Assembly is available. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle?s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equipped with Entune? Audio (version 01013E) / Entune? Audio Plus (version 010156 or 01015C) / Entune? Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: ? Head unit rebooting at a specific location. ? Abnormal destination search operation. ? Rebooting caused by no songs on the USB connected iPhone. ? One time reboot after ACC-ON. ? Audio stays muted after the key is cycled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The hood release cable grommet may have been damaged during the installation of onboard vacuum or 2n1 LED fog & DRL lights on certain 2015-16 Highlander vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Southeast Toyota Accessory LED Fog/DRL lights and/or On Board Vacuum may cause water intrusion through hood release cable grommet. TSB provides revised routing and service kit part numbers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2016 model year Highlander and Highlander HV vehicles may exhibit a condition in which the door handle material insert of the driver or passenger side door panels is creased, wrinkly, or has started peeling. This condition can occur on either the front or rear door panels and is NOT exclusive to any specific color code. This Service Bulletin ONLY applies to the door handle material insert. Follow the procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Southeast Toyota Accessory LED Fog/DRL lights and/or On Board Vacuum may cause water intrusion through hood release cable grommet. TSB provides revised routing and service kit part numbers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2016 Highlander/HV vehicles may exhibit a condition where the spare tire cable does NOT fully unwind. This condition can occur when the spare tire carrier is operated without the wheel attached. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The 2016 Toyota Highlander is equipped with a primary electronic fuel door release system and a secondary mechanical release (located in the inside left quarter panel) to be used if the electronic fuel door switch becomes inoperable.
Source components: ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Southeast Toyota Accessory On Board Vacuum may restrict access to the secondary manual fuel door release. This publication provides kit part numbers for modification of vacuum to provide access to secondary manual fuel door release.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: *Head unit rebooting at a specific location. *Abnormal destination search operation. *Rebooting caused by no songs on the USB connected iPhone. *One time reboot after ACC-ON. *Audio stays muted after the key is cycled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE AUDIO (VERSION 01013E) / ENTUNE AUDIO PLUS (VERSION 010156 OR 01015C) / ENTUNE PREMIUM AUDIO (VERSION 010171 OR 010170 OR 01017D) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS: *HEAD UNIT REBOOTING AT A SPECIFIC LOCATION. *ABNORMAL DESTINATION SEARCH OPERATION. *REBOOTING CAUSED BY NO SONGS ON THE USB CONNECTED IPHONE. *ONE TIME REBOOT AFTER ACC-ON. *AUDIO STAYS MUTED AFTER THE KEY IS CYCLED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.