The manufacturer’s record · Page 2 of 2
Original record summaries, dates and identifiers for this model-year. Records 101–127 of 127, ordered newest first. Dated records on this page: May 1, 2023–Mar 1, 2024.
Back to 2024 Toyota GRAND HIGHLANDER problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10253220
NHTSA source summary · Original PDF not reviewed by Recallfolio
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
Source components: UNKNOWN OR OTHER.
Source record 10253220 at NHTSANHTSA communication ID: 10253219
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Source components: UNKNOWN OR OTHER.
Source record 10253219 at NHTSANHTSA communication ID: 10252257
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Source components: TIRES.
Source record 10252257 at NHTSANHTSA communication ID: 10252256
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Source components: EQUIPMENT.
Source record 10252256 at NHTSANHTSA communication ID: 10252255
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Hybrid vehicles (HV) and battery electric vehicles (BEV) are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If a hybrid or battery electric vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified SOC of the vehicle?s battery while in stock and ensure proper SOC at delivery. Perform the following maintenance service for the HV battery and auxiliary battery.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
Source record 10252255 at NHTSANHTSA communication ID: 10252251
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:COOLING SYSTEM · LANE DEPARTURE · SERVICE BRAKES, HYDRAULIC.
Source record 10252251 at NHTSANHTSA communication ID: 10252249
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Source components: EQUIPMENT.
Source record 10252249 at NHTSANHTSA communication ID: 10252247
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, All dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT · EQUIPMENT:OTHER:LABELS.
Source record 10252247 at NHTSANHTSA communication ID: 10251081
NHTSA source summary · Original PDF not reviewed by Recallfolio
The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
Source record 10251081 at NHTSANHTSA communication ID: 10251080
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
Source record 10251080 at NHTSANHTSA communication ID: 10251068
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2024 model year Grand Highlander vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start ?B? Camshaft Position Timing Performance Bank 1) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10251068 at NHTSANHTSA communication ID: 10251065
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
Source record 10251065 at NHTSANHTSA communication ID: 10247802
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2024 Grand Highlander / Grand Highlander Hybrid vehicles may have a concern of difficult to add more than 12 to 15 gallons of fuel from an empty condition. After refueling the gauge reads full.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10247802 at NHTSANHTSA communication ID: 10245484
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some MY23-24 Highlander and Grand Highlander/HV vehicles may experience a condition where the engine does not restart automatically following a start/stop event. However, the engine may be restarted normally after a period of time in the IG OFF condition. This condition typically sets DTC P154200. Please contact TAS for diagnostic instructions to aid in resolution of the condition.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10245484 at NHTSANHTSA communication ID: 10244124
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Source components: EQUIPMENT.
Source record 10244124 at NHTSANHTSA communication ID: 10244123
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Source components: EQUIPMENT.
Source record 10244123 at NHTSANHTSA communication ID: 10244122
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, All dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer.
Source components: EQUIPMENT.
Source record 10244122 at NHTSANHTSA communication ID: 10244120
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
Source components: WHEELS.
Source record 10244120 at NHTSANHTSA communication ID: 10244118
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Source components: EQUIPMENT.
Source record 10244118 at NHTSANHTSA communication ID: 10244111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
Source record 10244111 at NHTSANHTSA communication ID: 10241404
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
Source record 10241404 at NHTSANHTSA communication ID: 10241387
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.
Source components: WHEELS.
Source record 10241387 at NHTSANHTSA communication ID: 10240065
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2024 model year Grand Highlander and Grand Highlander Hybrid vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
Source record 10240065 at NHTSANHTSA communication ID: 10238156
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2024 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10238156 at NHTSANHTSA communication ID: 10238155
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle
Source components: TIRES · WHEELS.
Source record 10238155 at NHTSANHTSA communication ID: 10238154
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately
Source components: EQUIPMENT.
Source record 10238154 at NHTSANHTSA communication ID: 10238126
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10238126 at NHTSA