2014 Subaru XV CROSSTREK Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–255 of 255, ordered newest first. Dated records on this page: Jan 10, 2013–Aug 1, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 1, 2014Service Bulletin/Repair Instructions
TechTIPS
NHTSA communication ID: 10234950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru Service and Technical Support Line Newsletter
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES - AUDIO UNITS
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Effective immediately, the Stop / Start battery used in the 2014 & 2015 Crosstrek Hybrid models should be ordered through the Interstate Battery program under PN SOA821B500.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FRONT CROSS MEMBER MOUNTING BOLT CHANGE - THIS BULLETIN DESCRIBES A DESIGN CHANGE MADE TO THE MOUNTING BOLTS USED FOR SECURING THE FRONT CROSS MEMBER TO THE VEHICLE BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBARU: A CHANGE HAS BEEN MADE TO THE MOUNTING BOLTS USED FOR SECURING THE FRONT CROSS MEMBER TO THE VEHICLE BODY. THE THICKNESS OF THE FLANGE AT THE BASE OF THE BOLT'S HEX HAS INCREASED TO 5MM. ALSO INCLUDED SUBARU STI/BRZ MODEL YEAR 2014. *JS
NHTSA source summary · Original PDF not reviewed by Recallfolio
BY NOW, ALL DEALERSHIPS SHOULD HAVE RECEIVED SPECIAL TOOLS FOR THE XV CROSSTREK HYBRID. INCLUDED IN THIS PACKAGE ARE VARIOUS SIZES OF HIGH VOLTAGE INSULATION GLOVES AND LEATHER PROTECTION GLOVES. PLEASE READ AND UNDERSTAND THE DOCUMENTS LINKED BELOW, WHICH COVER: H PROPER GLOVE USAGE H GLOVE INSPECTION CRITERIA H GLOVE RECERTIFICATION INTERVALS H APPROVED GLOVE RECERTIFICATION FACILITIES HARD COPIES OF THE DOCUMENTS WILL ALSO BE MAILED TO DEALERSHIPS FOR RETENTION WITH THE HYBRID SAFETY KIT. CLICK THE LINKS BELOW TO READ ABOUT THE FOLLOWING TOPICS: *SAFETY GLOVE USE AND CARE INFORMATION* *HIGH VOLTAGE SAFETY GLOVE INFORMATION* QUESTIONS? CONTACT GARRICK GOH: GGOH@SUBARU.COM
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE RELEASE OF THE 2014 XV CROSSTREK HYBRID BRINGS WITH IT A GREAT DEAL OF NEW TECHNOLOGY AND INNOVATION. CHIEF AMONG THESE ARE START/ STOP AND EV MODE DRIVE OPERATIONS. THESE MODES OF DRIVING ARE NEW TO OUR CUSTOMERS AND AS A RESULT WILL UNDOUBTEDLY PROMPT SOME QUESTIONS ON THE SERVICE DRIVE. IN ORDER FOR TECHNICIANS AND SOA TO BETTER UNDERSTAND THESE INQUIRIES AND CUSTOMER COMMENTS, FHI HAS CREATED A HYBRID SPECIFIC INTERVIEW / DIAGNOSTIC CHECK SHEET. THIS THREE PAGE FORM COMBINES A CUSTOMER INTERVIEW FORM THAT THE SERVICE ADVISOR CAN USE TO GATHER THE FULL DETAILS OF ANY CUSTOMER CONCERN, A DIAGNOSTIC CHECK SHEET FOR THE TECHNICIAN TO USE TO DOCUMENT THEIR FINDINGS, AND AN APPENDIX OF REFERENCE INFORMATION FOR THE TECHNICIAN TO REFER TO DURING THIS DIAGNOSIS. THIS USEFUL TOOL IS FOUND ON SUBARUNET UNDER SERVICE >> FORMS. WE HIGHLY ENCOURAGE AND STRONGLY REQUEST THE COMPLETION OF THIS FORM ANYTIME A CUSTOMER PRESENTS WITH A CONCERN RELATED TO HYBRID SYSTEM OPERATION. SUBARU SERVICE MANAGERS AND DIRECTORS ARE REQUESTED TO REVIEW THIS AREA WITH ALL SERVICE ADVISORS AND TECHNICIANS AND IMPLEMENT APPROPRIATE PROCESSES TO ENSURE ITS COMPLETION ANYTIME A HYBRID OWNER PRESENTS WITH A CONCERN OR QUESTION REGARDING HYBRID DRIVE FUNCTIONS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"THE ALL-NEW 2014 XV CROSSTREK HYBRID WILL SOON BE ARRIVING AT YOUR DEALERSHIP. BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHIS JAPAN OFFICES AND MANUFACTURING FACILITIES. THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (E-QMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 XV CROSSTREK HYBRID DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
PLEASE REVIEW THE NEW HYBRID BATTERY AREA OF THE FIXED OPERATION POLICIES AND PROCEDURES MANUAL. THE MANUAL CAN BE FOUND AT SUBARUNET / FIXED OPS ] INVENTORY OPS / PARTS POLICIES AND PROCEDURES. THE NEW SECTION COVERS THE FOLLOWING AREAS RELATED TO THE NEW HYBRID BATTERY PN 82009FJ000 AND ASSOCIATED CORE PN 82009FJ000C1: - SAFETY PRECAUTIONS RELATED TO HANDLING A HYBRID BATTERY - PARTS ORDERING PROCEDURES AND GUIDELINES - CORE RETURN PROCEDURES FOR INTERNAL CUSTOMERS -CORE RETURN PROCEDURES FOR EXTERNAL CUSTOMERS - RETURNS / SHIPPING WEBSITE INSTRUCTIONS - PACKAGING INFORMATION SIMILAR INSTRUCTIONS CAN BE FOUND IN PART BULLETIN PB001262. PLEASE CONTACT THE PICS AT 1-800-PIC-PART, SHOULD YOU HAVE ANY QUESTIONS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE FOLLOWING ARE THE SHIPMENTS OF REQUIRED TOOLS FOR THE UPCOMING SUBARU CROSSTREK HYBRID. THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING NOVEMBER. SINCE THE HEV TECHNICIAN PROTECTION KIT IS CONSIDERED EQUIPMENT RATHER THAN A SPECIAL TOOL, IT WILL BE BILLED DIRECTLY TO A DEALERS PARTS STATEMENT INSTEAD OF THROUGH A PARTS ORDER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUBARU SERVICE TRAINING IS PLEASED TO ANNOUNCE THE RELEASE OF THE 702 HYBRID VEHICLE TECHNICAL TRAINING COURSE. THIS COURSE FOCUSES ON THE ALL NEW HYBRID DRIVE SYSTEM AVAILABLE IN THE 2014 CROSSTREK. CLASSES START OCTOBER OF 2013 AND WILL CONTINUE AS NEEDED IN TO 2014.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE. THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE FOLLOWING ARE THE SPECIAL TOOLS THAT ARE REQUIRED FOR THE 2014 MY. THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING MARCH. THE CHART DESCRIBES EACH OF THE TOOLS IN THE SHIPMENT.