The manufacturer’s record · Page 3 of 5

2018 Subaru OUTBACK
Manufacturer communications & TSBs.Page 3

Original record summaries, dates and identifiers for this model-year. Records 201–300 of 432, ordered newest first. Dated records on this page: Nov 15, 2019–Sep 20, 2021.

Back to 2018 Subaru OUTBACK problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Sep 20, 2021Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10201802

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10201802 at NHTSA
Aug 25, 2021Service Bulletin/Repair Instructions

Subarunet Announ

NHTSA communication ID: 10201029

NHTSA source summary · Original PDF not reviewed by Recallfolio

Subaru of America, Inc. (Subaru) is initiating a new safety recall in which the fuel pump may become inoperative.

Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, GASOLINE.

Source record 10201029 at NHTSA
Aug 9, 2021Service Bulletin/Repair Instructions

18-213-21

NHTSA communication ID: 10201032

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

Source components: EQUIPMENT.

Source record 10201032 at NHTSA
Aug 4, 2021Service Bulletin/Repair Instructions

12-203-16R

NHTSA communication ID: 10201027

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

Source components: SEAT BELTS · SEATS.

Source record 10201027 at NHTSA
Jul 22, 2021Service Bulletin/Repair Instructions

16-132-20R

NHTSA communication ID: 10199954

NHTSA source summary · Original PDF not reviewed by Recallfolio

Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.

Source components: POWER TRAIN.

Source record 10199954 at NHTSA
Jul 16, 2021Service Bulletin/Repair Instructions

12-253-18R

NHTSA communication ID: 10199949

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver’s seat.

Source components: SEATS.

Source record 10199949 at NHTSA
Jun 23, 2021Service Bulletin/Repair Instructions

16-131-20R

NHTSA communication ID: 10198765

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

Source components: POWER TRAIN.

Source record 10198765 at NHTSA
Jun 17, 2021Service Bulletin/Repair Instructions

15-280-21R

NHTSA communication ID: 10198772

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gen1 Telematics Reprogramming for 3G Sunset.

Source components: ELECTRICAL SYSTEM.

Source record 10198772 at NHTSA
Jun 17, 2021Service Bulletin/Repair Instructions

01-167-08R

NHTSA communication ID: 10198758

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10198758 at NHTSA
Jun 8, 2021Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10198752

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

Source components: ELECTRICAL SYSTEM.

Source record 10198752 at NHTSA
Jun 8, 2021Service Bulletin/Repair Instructions

WUA-86R

NHTSA communication ID: 10198751

NHTSA source summary · Original PDF not reviewed by Recallfolio

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

Source components: ELECTRICAL SYSTEM.

Source record 10198751 at NHTSA
Jun 8, 2021Service Bulletin/Repair Instructions

WTZ-85R

NHTSA communication ID: 10198750

NHTSA source summary · Original PDF not reviewed by Recallfolio

Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111 – “Rear Visibility.”

Source components: ELECTRICAL SYSTEM.

Source record 10198750 at NHTSA
Jun 7, 2021Service Bulletin/Repair Instructions

09-51-08R

NHTSA communication ID: 10198749

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin is to advise of SOA’s revised catalytic converter recycling program shipping procedure.

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.

Source record 10198749 at NHTSA
Jun 7, 2021Service Bulletin/Repair Instructions

07-195-21

NHTSA communication ID: 10198744

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.

Source record 10198744 at NHTSA
Jun 3, 2021Service Bulletin/Repair Instructions

15-254-19R

NHTSA communication ID: 10198743

NHTSA source summary · Original PDF not reviewed by Recallfolio

Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Units (H/U)

Source components: ELECTRICAL SYSTEM.

Source record 10198743 at NHTSA
Jun 1, 2021Service Bulletin/Repair Instructions

02-187-21

NHTSA communication ID: 10198741

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

Source components: ENGINE AND ENGINE COOLING.

Source record 10198741 at NHTSA
May 3, 2021Service Bulletin/Repair Instructions

18-206-21

NHTSA communication ID: 10194823

NHTSA source summary · Original PDF not reviewed by Recallfolio

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

Source components: EQUIPMENT.

Source record 10194823 at NHTSA
Apr 27, 2021Service Bulletin/Repair Instructions

05-85-21R

NHTSA communication ID: 10191664

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the TPMS valve assemblies.

Source components: ELECTRICAL SYSTEM · WHEELS.

Source record 10191664 at NHTSA
Apr 13, 2021Service Bulletin/Repair Instructions

15-280-21R

NHTSA communication ID: 10191573

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with push-button start ONLY.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10191573 at NHTSA
Apr 9, 2021Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10191586

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency.

Source components: EQUIPMENT.

Source record 10191586 at NHTSA
Apr 8, 2021Service Bulletin/Repair Instructions

12-318-21

NHTSA communication ID: 10191584

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin outlines a design change to the rear bumper reflex reflectors made to enhance retention into the bumper cover.

Source components: EQUIPMENT.

Source record 10191584 at NHTSA
Mar 25, 2021Service Bulletin/Repair Instructions

15-280-21R

NHTSA communication ID: 10189606

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gen1 Telematics Reprogramming for 3G Sunset.

Source components: ELECTRICAL SYSTEM.

Source record 10189606 at NHTSA
Feb 26, 2021Service Bulletin/Repair Instructions

05-84-21

NHTSA communication ID: 10188201

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.

Source components: EQUIPMENT.

Source record 10188201 at NHTSA
Feb 23, 2021Service Bulletin/Repair Instructions

16-132-20R

NHTSA communication ID: 10188160

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.

Source record 10188160 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

15-221-18R

NHTSA communication ID: 10188173

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10188173 at NHTSA
Feb 5, 2021Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10188168

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10188168 at NHTSA
Feb 4, 2021Service Bulletin/Repair Instructions

11-201-21

NHTSA communication ID: 10188163

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10188163 at NHTSA
Feb 3, 2021Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10188216

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10188216 at NHTSA
Feb 1, 2021Service Bulletin/Repair Instructions

14-22-16R

NHTSA communication ID: 10187315

NHTSA source summary · Original PDF not reviewed by Recallfolio

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

Source components: EQUIPMENT.

Source record 10187315 at NHTSA
Jan 26, 2021Service Bulletin/Repair Instructions

12-308-21

NHTSA communication ID: 10186399

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the front seat hinge bolts.

Source components: EQUIPMENT · SEATS.

Source record 10186399 at NHTSA
Jan 18, 2021Service Bulletin/Repair Instructions

16-132-20R

NHTSA communication ID: 10186416

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions.

Source components: POWER TRAIN.

Source record 10186416 at NHTSA
Jan 15, 2021Service Bulletin/Repair Instructions

07-182-20R

NHTSA communication ID: 10186382

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock).

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:DOOR.

Source record 10186382 at NHTSA
Jan 14, 2021Service Bulletin/Repair Instructions

15-267-20R

NHTSA communication ID: 10186378

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10186378 at NHTSA
Jan 12, 2021Service Bulletin/Repair Instructions

12-203-16R

NHTSA communication ID: 10186363

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

Source components: SEAT BELTS · SEATS.

Source record 10186363 at NHTSA
Jan 4, 2021Service Bulletin/Repair Instructions

01-168-09R

NHTSA communication ID: 10186348

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide replacement key and immobilizer information.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10186348 at NHTSA
Dec 29, 2020Service Bulletin/Repair Instructions

16-132-20R

NHTSA communication ID: 10185089

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

Source components: EQUIPMENT · POWER TRAIN.

Source record 10185089 at NHTSA
Dec 18, 2020Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10185086

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10185086 at NHTSA
Dec 15, 2020Service Bulletin/Repair Instructions

12-203-16R

NHTSA communication ID: 10185083

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS.

Source record 10185083 at NHTSA
Dec 15, 2020Service Bulletin/Repair Instructions

12-203-16R

NHTSA communication ID: 10185082

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS · SEATS.

Source record 10185082 at NHTSA
Dec 1, 2020Service Bulletin/Repair Instructions

16-103-16R

NHTSA communication ID: 10185062

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

Source components: POWER TRAIN.

Source record 10185062 at NHTSA
Nov 23, 2020Service Bulletin/Repair Instructions

15-254-19R

NHTSA communication ID: 10183707

NHTSA source summary · Original PDF not reviewed by Recallfolio

Map update for Harman Gen 3.0 Navigation Equipped Head Units.

Source components: EQUIPMENT.

Source record 10183707 at NHTSA
Nov 23, 2020Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10183706

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10183706 at NHTSA
Nov 20, 2020Service Bulletin/Repair Instructions

18-203-20

NHTSA communication ID: 10183704

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

Source components: EQUIPMENT.

Source record 10183704 at NHTSA
Nov 16, 2020Service Bulletin/Repair Instructions

03-85-20R

NHTSA communication ID: 10183702

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of new propeller shaft assemblies.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.

Source record 10183702 at NHTSA
Nov 9, 2020Service Bulletin/Repair Instructions

16-131-20

NHTSA communication ID: 10183714

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

Source components: POWER TRAIN.

Source record 10183714 at NHTSA
Oct 30, 2020Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10182249

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10182249 at NHTSA
Oct 22, 2020Service Bulletin/Repair Instructions

05-80-20

NHTSA communication ID: 10182232

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.

Source components: EQUIPMENT · STEERING · SUSPENSION.

Source record 10182232 at NHTSA
Oct 16, 2020Service Bulletin/Repair Instructions

07-181-20

NHTSA communication ID: 10182223

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 “IMM CIRCUIT EXCEPT ANTENNA CIRCUIT”.

Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.

Source record 10182223 at NHTSA
Oct 15, 2020Service Bulletin/Repair Instructions

06-77-20R

NHTSA communication ID: 10182218

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). DTCs C1531 and/or C1741 may set, the Hill Holder warning lamp and cancellation alarm may activate and/or the VDC warning lamp can illuminate.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10182218 at NHTSA
Oct 5, 2020Service Bulletin/Repair Instructions

07-179-20

NHTSA communication ID: 10182190

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the PRG control module.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE:BODY:TAILGATE.

Source record 10182190 at NHTSA
Sep 22, 2020Service Bulletin/Repair Instructions

Subaru Starlink

NHTSA communication ID: 10180737

NHTSA source summary · Original PDF not reviewed by Recallfolio

Update for STARLINK Multimedia Software and Navigation Maps.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.

Source record 10180737 at NHTSA
Sep 22, 2020Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10180730

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10180730 at NHTSA
Aug 31, 2020Service Bulletin/Repair Instructions

15-254-19R

NHTSA communication ID: 10179428

NHTSA source summary · Original PDF not reviewed by Recallfolio

Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U).

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10179428 at NHTSA
Aug 31, 2020Service Bulletin/Repair Instructions

15-271-20

NHTSA communication ID: 10179426

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

Source components: ELECTRICAL SYSTEM.

Source record 10179426 at NHTSA
Aug 31, 2020Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10179424

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Source components: ELECTRICAL SYSTEM.

Source record 10179424 at NHTSA
Aug 17, 2020Service Bulletin/Repair Instructions

07-124-17R

NHTSA communication ID: 10179386

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU).

Source components: ELECTRICAL SYSTEM.

Source record 10179386 at NHTSA
Aug 12, 2020Service Bulletin/Repair Instructions

06-77-20R

NHTSA communication ID: 10179382

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM).

Source components: ELECTRICAL SYSTEM · ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · SERVICE BRAKES, ELECTRIC.

Source record 10179382 at NHTSA
Aug 4, 2020Service Bulletin/Repair Instructions

14-22-16R

NHTSA communication ID: 10179378

NHTSA source summary · Original PDF not reviewed by Recallfolio

Special Service Tools Cross Reference List.

Source components: EQUIPMENT.

Source record 10179378 at NHTSA
Jul 21, 2020Service Bulletin/Repair Instructions

15-238-19R

NHTSA communication ID: 10177828

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.

Source components: ELECTRICAL SYSTEM.

Source record 10177828 at NHTSA
Jul 17, 2020Service Bulletin/Repair Instructions

15-219-18R

NHTSA communication ID: 10177820

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service information bulletin provides Telematics system/generation applicability.

Source components: ELECTRICAL SYSTEM.

Source record 10177820 at NHTSA
Jul 16, 2020Service Bulletin/Repair Instructions

15-266-20

NHTSA communication ID: 10177826

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10177826 at NHTSA
Jul 16, 2020Service Bulletin/Repair Instructions

15-267-20

NHTSA communication ID: 10177825

NHTSA source summary · Original PDF not reviewed by Recallfolio

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE.

Source record 10177825 at NHTSA
Jul 14, 2020Service Bulletin/Repair Instructions

15-195-16R

NHTSA communication ID: 10177819

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).

Source components: ELECTRICAL SYSTEM.

Source record 10177819 at NHTSA
Jul 13, 2020Service Bulletin/Repair Instructions

15-245-19R

NHTSA communication ID: 10177817

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10177817 at NHTSA
Jul 8, 2020Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10177815

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10177815 at NHTSA
May 12, 2020Service Bulletin/Repair Instructions

WUA-86R

NHTSA communication ID: 10176013

NHTSA source summary · Original PDF not reviewed by Recallfolio

In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10176013 at NHTSA
May 11, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10176009

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature.

Source components: EQUIPMENT:ELECTRICAL · LATCHES/LOCKS/LINKAGES.

Source record 10176009 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10175989

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.

Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10175989 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

01-181-20

NHTSA communication ID: 10174543

NHTSA source summary · Original PDF not reviewed by Recallfolio

All Models (Vehicle Cleaning- COVID-19Best Practices)

Source components: EQUIPMENT.

Source record 10174543 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

15-195-16R

NHTSA communication ID: 10174537

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10174537 at NHTSA
Apr 24, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10174540

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10174540 at NHTSA
Apr 23, 2020Service Bulletin/Repair Instructions

15-263-20

NHTSA communication ID: 10174538

NHTSA source summary · Original PDF not reviewed by Recallfolio

In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.

Source components: ELECTRICAL SYSTEM.

Source record 10174538 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10174510

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · LATCHES/LOCKS/LINKAGES.

Source record 10174510 at NHTSA
Mar 31, 2020Service Bulletin/Repair Instructions

15-240-19R

NHTSA communication ID: 10173195

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173195 at NHTSA
Mar 26, 2020Service Bulletin/Repair Instructions

15-262-20

NHTSA communication ID: 10173190

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173190 at NHTSA
Mar 26, 2020Service Bulletin/Repair Instructions

07-174-20

NHTSA communication ID: 10173186

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10173186 at NHTSA
Mar 20, 2020Service Bulletin/Repair Instructions

07-173-20

NHTSA communication ID: 10173135

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10173135 at NHTSA
Mar 19, 2020Service Bulletin/Repair Instructions

17-17-13R

NHTSA communication ID: 10173127

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173127 at NHTSA
Mar 6, 2020Service Bulletin/Repair Instructions

07-171-20

NHTSA communication ID: 10173114

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.

Source components: ELECTRICAL SYSTEM.

Source record 10173114 at NHTSA
Mar 3, 2020Service Bulletin/Repair Instructions

18-198-20

NHTSA communication ID: 10173027

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.

Source record 10173027 at NHTSA
Feb 27, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10171925

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10171925 at NHTSA
Feb 21, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10171942

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10171942 at NHTSA
Feb 19, 2020Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10171928

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

Source components: ELECTRICAL SYSTEM.

Source record 10171928 at NHTSA
Feb 12, 2020Service Bulletin/Repair Instructions

15-214-17R

NHTSA communication ID: 10171923

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10171923 at NHTSA
Jan 31, 2020Service Bulletin/Repair Instructions

07-152-19R

NHTSA communication ID: 10171105

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new power window switch assemblies.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY.

Source record 10171105 at NHTSA
Jan 28, 2020Service Bulletin/Repair Instructions

15-254-19R

NHTSA communication ID: 10171094

NHTSA source summary · Original PDF not reviewed by Recallfolio

The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10171094 at NHTSA
Jan 28, 2020Service Bulletin/Repair Instructions

15-245-19R

NHTSA communication ID: 10171093

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models

Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10171093 at NHTSA
Jan 17, 2020Service Bulletin/Repair Instructions

17-17-13R

NHTSA communication ID: 10171089

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10171089 at NHTSA
Jan 10, 2020Service Bulletin/Repair Instructions

Subaru Retailers

NHTSA communication ID: 10171082

NHTSA source summary · Original PDF not reviewed by Recallfolio

This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.

Source components: ELECTRICAL SYSTEM.

Source record 10171082 at NHTSA
Jan 3, 2020Service Bulletin/Repair Instructions

15-211-17R

NHTSA communication ID: 10171073

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units.

Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10171073 at NHTSA
Dec 20, 2019Service Bulletin/Repair Instructions

15-214-17R

NHTSA communication ID: 10169845

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Source components: EQUIPMENT.

Source record 10169845 at NHTSA
Dec 2, 2019Service Bulletin/Repair Instructions

07-162-19

NHTSA communication ID: 10169824

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driver’s door is unlocked manually before the driver’s door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.

Source record 10169824 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-231-18R

NHTSA communication ID: 10168571

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168571 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-228-18R

NHTSA communication ID: 10168567

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) > Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168567 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-227-18R

NHTSA communication ID: 10168565

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168565 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-221-18R

NHTSA communication ID: 10168560

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10168560 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-229-18R

NHTSA communication ID: 10168627

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168627 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-220-18R

NHTSA communication ID: 10168573

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10168573 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-230-18R

NHTSA communication ID: 10168569

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168569 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-226-18R

NHTSA communication ID: 10168563

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168563 at NHTSA