The manufacturer’s record · Page 5 of 5

2020 Subaru FORESTER
Manufacturer communications & TSBs.Page 5

Original record summaries, dates and identifiers for this model-year. Records 401–472 of 472, ordered newest first. Dated records on this page: Dec 13, 2012–Jul 16, 2020.

Back to 2020 Subaru FORESTER problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jul 16, 2020Service Bulletin/Repair Instructions

15-266-20

NHTSA communication ID: 10177826

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10177826 at NHTSA
Jul 16, 2020Service Bulletin/Repair Instructions

15-267-20

NHTSA communication ID: 10177825

NHTSA source summary · Original PDF not reviewed by Recallfolio

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE.

Source record 10177825 at NHTSA
Jul 14, 2020Service Bulletin/Repair Instructions

15-195-16R

NHTSA communication ID: 10177819

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).

Source components: ELECTRICAL SYSTEM.

Source record 10177819 at NHTSA
Jul 13, 2020Service Bulletin/Repair Instructions

15-249-19R

NHTSA communication ID: 10177818

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10177818 at NHTSA
Jul 10, 2020Service Bulletin/Repair Instructions

12-296-20R

NHTSA communication ID: 10177816

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them.

Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.

Source record 10177816 at NHTSA
Jun 30, 2020Service Bulletin/Repair Instructions

12-296-20

NHTSA communication ID: 10177072

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.

Source components: STRUCTURE.

Source record 10177072 at NHTSA
May 28, 2020Service Bulletin/Repair Instructions

12-294-20

NHTSA communication ID: 10176030

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the B-pillar trim. The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt.

Source components: STRUCTURE.

Source record 10176030 at NHTSA
May 19, 2020Service Bulletin/Repair Instructions

12-291-20

NHTSA communication ID: 10176023

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the rubber protector located between the top edge of the rear gate garnish and the glass. The change was made in reponse to a number of concerns regarding vertical brownish-colored stains appearing on the rear gate panel below the garnish and / or the license plate.

Source components: STRUCTURE.

Source record 10176023 at NHTSA
May 15, 2020Service Bulletin/Repair Instructions

07-155-19R

NHTSA communication ID: 10176017

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the PRG control module.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:TAILGATE.

Source record 10176017 at NHTSA
May 11, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10176009

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature.

Source components: EQUIPMENT:ELECTRICAL · LATCHES/LOCKS/LINKAGES.

Source record 10176009 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10175989

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.

Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10175989 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

01-183-20

NHTSA communication ID: 10175984

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicle repair program for customers affected by the COVID-19 quarantine.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10175984 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

01-181-20

NHTSA communication ID: 10174543

NHTSA source summary · Original PDF not reviewed by Recallfolio

All Models (Vehicle Cleaning- COVID-19Best Practices)

Source components: EQUIPMENT.

Source record 10174543 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

15-195-16R

NHTSA communication ID: 10174537

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10174537 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

15-249-19R

NHTSA communication ID: 10174536

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Source components: ELECTRICAL SYSTEM.

Source record 10174536 at NHTSA
Apr 24, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10174540

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10174540 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

Subaru Tech Tips

NHTSA communication ID: 10174535

NHTSA source summary · Original PDF not reviewed by Recallfolio

Subaru's QMR of the month winner.

Source components: ELECTRICAL SYSTEM.

Source record 10174535 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10174510

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · LATCHES/LOCKS/LINKAGES.

Source record 10174510 at NHTSA
Apr 10, 2020Service Bulletin/Repair Instructions

15-257-19R

NHTSA communication ID: 10174513

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises.

Source components: ELECTRICAL SYSTEM.

Source record 10174513 at NHTSA
Apr 8, 2020Service Bulletin/Repair Instructions

15-219-18R

NHTSA communication ID: 10174512

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.

Source components: ELECTRICAL SYSTEM.

Source record 10174512 at NHTSA
Mar 31, 2020Service Bulletin/Repair Instructions

07-175-20

NHTSA communication ID: 10173200

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10173200 at NHTSA
Mar 31, 2020Service Bulletin/Repair Instructions

09-71-20

NHTSA communication ID: 10173198

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.

Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.

Source record 10173198 at NHTSA
Mar 25, 2020Service Bulletin/Repair Instructions

12-258-20

NHTSA communication ID: 10173184

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed.

Source components: EQUIPMENT · STRUCTURE.

Source record 10173184 at NHTSA
Mar 20, 2020Service Bulletin/Repair Instructions

07-173-20

NHTSA communication ID: 10173135

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10173135 at NHTSA
Mar 19, 2020Service Bulletin/Repair Instructions

15-249-19R

NHTSA communication ID: 10173128

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173128 at NHTSA
Mar 19, 2020Service Bulletin/Repair Instructions

17-17-13R

NHTSA communication ID: 10173127

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173127 at NHTSA
Mar 16, 2020Service Bulletin/Repair Instructions

07-155-19R

NHTSA communication ID: 10173120

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. In addition to ensuring proper PRG system operation, the new logic also optimizes the PRG communication function.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:TAILGATE.

Source record 10173120 at NHTSA
Mar 10, 2020Service Bulletin/Repair Instructions

07-75-13R

NHTSA communication ID: 10173117

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10173117 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

12-279-20R

NHTSA communication ID: 10173109

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.

Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:DOOR.

Source record 10173109 at NHTSA
Mar 3, 2020Service Bulletin/Repair Instructions

18-198-20

NHTSA communication ID: 10173027

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.

Source record 10173027 at NHTSA
Feb 27, 2020Service Bulletin/Repair Instructions

11-200-20R

NHTSA communication ID: 10171925

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.

Source record 10171925 at NHTSA
Feb 24, 2020Service Bulletin/Repair Instructions

Subaru Tech Tips

NHTSA communication ID: 10171948

NHTSA source summary · Original PDF not reviewed by Recallfolio

Subaru Service and Technical Support Line Newsletter. (QMR of the Month)

Source components: EQUIPMENT.

Source record 10171948 at NHTSA
Feb 21, 2020Service Bulletin/Repair Instructions

01-180-20

NHTSA communication ID: 10171944

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10171944 at NHTSA
Feb 21, 2020Service Bulletin/Repair Instructions

07-162-19R

NHTSA communication ID: 10171942

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10171942 at NHTSA
Feb 21, 2020Service Bulletin/Repair Instructions

15-130-08R

NHTSA communication ID: 10171939

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

Source components: EQUIPMENT.

Source record 10171939 at NHTSA
Feb 19, 2020Service Bulletin/Repair Instructions

15-236-18R

NHTSA communication ID: 10171932

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Source components: ELECTRICAL SYSTEM.

Source record 10171932 at NHTSA
Feb 10, 2020Service Bulletin/Repair Instructions

07-142-18R

NHTSA communication ID: 10171916

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly).

Source components: ELECTRICAL SYSTEM.

Source record 10171916 at NHTSA
Jan 28, 2020Service Bulletin/Repair Instructions

15-256-19R

NHTSA communication ID: 10171096

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U).

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10171096 at NHTSA
Jan 28, 2020Service Bulletin/Repair Instructions

15-255-19R

NHTSA communication ID: 10171095

NHTSA source summary · Original PDF not reviewed by Recallfolio

The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10171095 at NHTSA
Jan 17, 2020Service Bulletin/Repair Instructions

12-279-20

NHTSA communication ID: 10171090

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.

Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.

Source record 10171090 at NHTSA
Jan 17, 2020Service Bulletin/Repair Instructions

17-17-13R

NHTSA communication ID: 10171089

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10171089 at NHTSA
Dec 30, 2019Service Bulletin/Repair Instructions

15-236-18R

NHTSA communication ID: 10169851

NHTSA source summary · Original PDF not reviewed by Recallfolio

Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.

Source components: EQUIPMENT.

Source record 10169851 at NHTSA
Dec 20, 2019Service Bulletin/Repair Instructions

15-249-19R

NHTSA communication ID: 10169825

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Source components: ELECTRICAL SYSTEM.

Source record 10169825 at NHTSA
Dec 2, 2019Service Bulletin/Repair Instructions

07-162-19

NHTSA communication ID: 10169824

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driver’s door is unlocked manually before the driver’s door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.

Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.

Source record 10169824 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-251-19R

NHTSA communication ID: 10168637

NHTSA source summary · Original PDF not reviewed by Recallfolio

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168637 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-231-18R

NHTSA communication ID: 10168571

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168571 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-228-18R

NHTSA communication ID: 10168567

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) > Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168567 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-227-18R

NHTSA communication ID: 10168565

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168565 at NHTSA
Nov 18, 2019Service Bulletin/Repair Instructions

15-221-18R

NHTSA communication ID: 10168560

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10168560 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-229-18R

NHTSA communication ID: 10168627

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168627 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-233-18R

NHTSA communication ID: 10168574

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168574 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-220-18R

NHTSA communication ID: 10168573

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10168573 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-230-18R

NHTSA communication ID: 10168569

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168569 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-247-19R

NHTSA communication ID: 10168566

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A “Route Calculation Unsuccessful” message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168566 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-226-18R

NHTSA communication ID: 10168563

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10168563 at NHTSA
Nov 15, 2019Service Bulletin/Repair Instructions

15-243-19R

NHTSA communication ID: 10168562

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168562 at NHTSA
Nov 11, 2019Service Bulletin/Repair Instructions

15-257-19

NHTSA communication ID: 10168623

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10168623 at NHTSA
Nov 8, 2019Service Bulletin/Repair Instructions

15-236-18R

NHTSA communication ID: 10168600

NHTSA source summary · Original PDF not reviewed by Recallfolio

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10168600 at NHTSA
Oct 21, 2019Service Bulletin/Repair Instructions

15-249-19R

NHTSA communication ID: 10166918

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Source components: ELECTRICAL SYSTEM.

Source record 10166918 at NHTSA
Oct 18, 2019Service Bulletin/Repair Instructions

15-253-19

NHTSA communication ID: 10166913

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

Source components: ELECTRICAL SYSTEM.

Source record 10166913 at NHTSA
Sep 26, 2019Service Bulletin/Repair Instructions

15-251-19

NHTSA communication ID: 10165548

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.

Source components: ELECTRICAL SYSTEM.

Source record 10165548 at NHTSA
Aug 12, 2016Service Bulletin/Repair Instructions

216316

NHTSA communication ID: 10182589

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

Source components: ENGINE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10182589 at NHTSA
Jul 17, 2014Service Bulletin/Repair Instructions

0116809R

NHTSA communication ID: 10232535

NHTSA source summary · Original PDF not reviewed by Recallfolio

Replacement Key and Immobilizer Info

Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.

Source record 10232535 at NHTSA
Jun 16, 2014Service Bulletin/Repair Instructions

0213212R

NHTSA communication ID: 10232507

NHTSA source summary · Original PDF not reviewed by Recallfolio

Diagnosis and Repair for AVCS-Related DTCs

Source components: EQUIPMENT.

Source record 10232507 at NHTSA
May 20, 2014Service Bulletin/Repair Instructions

171713R

NHTSA communication ID: 10234841

NHTSA source summary · Original PDF not reviewed by Recallfolio

Event Data Recorder (EDR) Function of Airbag Module

Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.

Source record 10234841 at NHTSA
Mar 7, 2014Service Bulletin/Repair Instructions

Announcements-2

NHTSA communication ID: 10232894

NHTSA source summary · Original PDF not reviewed by Recallfolio

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER.

Source record 10232894 at NHTSA
Jan 15, 2014Service Bulletin/Repair Instructions

037012R-1

NHTSA communication ID: 10234829

NHTSA source summary · Original PDF not reviewed by Recallfolio

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

Source components: FUEL SYSTEM, OTHER:KINETIC:HOUSING/CASE.

Source record 10234829 at NHTSA
May 22, 2013Service Bulletin/Repair Instructions

037012R

NHTSA communication ID: 10234828

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.

Source components: POWER TRAIN.

Source record 10234828 at NHTSA
Apr 25, 2013Service Bulletin/Repair Instructions

0214013

NHTSA communication ID: 10233119

NHTSA source summary · Original PDF not reviewed by Recallfolio

Oil Filler Cap Gasket Coming Unseated

Source components: ENGINE AND ENGINE COOLING.

Source record 10233119 at NHTSA
Mar 18, 2013Service Bulletin/Repair Instructions

171713

NHTSA communication ID: 10233435

NHTSA source summary · Original PDF not reviewed by Recallfolio

Event Data Recorder (EDR) Function of Airbag Module

Source components: AIR BAGS.

Source record 10233435 at NHTSA
Feb 19, 2013Service Bulletin/Repair Instructions

WQE41-1

NHTSA communication ID: 10232869

NHTSA source summary · Original PDF not reviewed by Recallfolio

Puddle Light Recall

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.

Source record 10232869 at NHTSA
Dec 13, 2012Service Bulletin/Repair Instructions

037012

NHTSA communication ID: 10234260

NHTSA source summary · Original PDF not reviewed by Recallfolio

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

Source components: ELECTRICAL SYSTEM.

Source record 10234260 at NHTSA