Original record summaries, dates and identifiers for this model-year. Records 501–568 of 568, ordered newest first. Dated records on this page: Dec 13, 2012–Nov 8, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 8, 2019Service Bulletin/Repair Instructions
15-236-18R
NHTSA communication ID: 10168600
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of a new hood lock release cable to address concerns of the front hood lock not releasing when the release lever is pulled. The new inner cable diameter has been increased and the shape of the cable end has been changed to improve engagement between the release cable end and the lock release mechanism. Latching of the hood is not affected by this change.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides a procedure to âresetâ the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high or too low. During normal operation, system sensors measure inclination of the road surface in comparison to the vehicle and adjust the headlight beams accordingly. When moving the vehicle with the ignition off (typically during transport), the next time the ignition is ON, the system may adjust the headlights to the wrong height. Although the system will automatically adjust the headlights to the proper height after driving, the reset procedure below can be performed when necessary to eliminate the delay time needed for the system to readjust on its own.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING:HEADLIGHTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob."
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. In some cases, when multiple functions are processed by the DMS control module at the same time, a task error may occur and cause the systemâs indicator lamp to illuminate yellow (as opposed to green during normal system operation)."
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of a new CVT electric oil pump developed to address DTC P173B: ELECTRIC FLUID PUMP (CVT) PERFORMANCE. The related customer concern describes the Auto Start Stop warning lamp flashing and the system becoming inoperative under certain circumstances. When Auto Start/Stop is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. The new pumps contain revised judgement logic to eliminate false illumination of the warning lamp.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the air conditionerâs pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. In some cases, preliminary diagnosis may find codes B14A3, B14A4, B14EF or B14EE present. Review of actual system pressures using a manifold gauge set and comparing against values seen using the Subaru Select Monitor (SSM) may show the SSM readings much lower than the actual readings. These are all indications of a possible pressure sensor concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. This condition is also accompanied by three short beeps. Logic changes have been incorporated into the new module to ensure proper operation of the PRG system.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. This condition is also accompanied by three short beeps. Logic changes have been incorporated into the new module to ensure proper operation of the PRG system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover. Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation of the system, cause a rattling condition to develop, or both.
Source components: BACK OVER PREVENTION · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses that an object is caught in the PRG and engages the system?s reverse (safety) function. The new PRG control modules contain improved operating logic to correct this condition.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address a rattling -type sound heard coming from the front door(s). In some cases, the plastic sensor plate mounted to the inner door panel may rattle against the steel structure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. Insome cases, when multiple functions are processed by the DMS control module at the same time, a task error may occur and cause the system?s indicator lamp to illuminate yellow (as opposed to green during normal system is operation).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front ?A? pillar area. The sound may originate from either side of the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Failure to do so will most likely result in the sensor-related DTC(s) remaining in memory, Airbag warning light illumination and possible unnecessary component replacement. Clearing DTCs after a repair then confirming codes do not return is the most effective method of verifying a proper repair and should always be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Source components: STEERING · STEERING:GEAR BOX (OTHER THAN RACK AND PINION).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the photo below. The gap may develop during expansion and contraction of the plastic cowl panel material as a result of temperature changes.
Source components: STRUCTURE:BODY · STRUCTURE:FRAME AND MEMBERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equipped with the Auto Start-Stop System, the TCM may mistakenly detect DTC P1518 when the engine automatically restarts and cause the AT TEMP warning lamp to illuminate.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses that an object is caught in the PRG and engages the system?s reverse (safety) function. The new PRG control modules contain improved operating logic to correct this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
NHTSA source summary · Original PDF not reviewed by Recallfolio
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
NHTSA source summary · Original PDF not reviewed by Recallfolio
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.