The manufacturer’s record · Page 4 of 4
Original record summaries, dates and identifiers for this model-year. Records 301–398 of 398, ordered newest first. Dated records on this page: Feb 19, 2013–Feb 1, 2021.
Back to 2020 Subaru CROSSTREK problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10187315
NHTSA source summary · Original PDF not reviewed by Recallfolio
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
Source components: EQUIPMENT.
Source record 10187315 at NHTSANHTSA communication ID: 10186436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the power window main switches.
Source components: ELECTRICAL SYSTEM.
Source record 10186436 at NHTSANHTSA communication ID: 10186434
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10186434 at NHTSANHTSA communication ID: 10186416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions.
Source components: POWER TRAIN.
Source record 10186416 at NHTSANHTSA communication ID: 10186385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the outer hinge cover on the driverâs 10-way adjustable power seats.
Source components: EQUIPMENT · SEATS.
Source record 10186385 at NHTSANHTSA communication ID: 10186426
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
Source components: ELECTRICAL SYSTEM.
Source record 10186426 at NHTSANHTSA communication ID: 10186391
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
Source components: ELECTRICAL SYSTEM.
Source record 10186391 at NHTSANHTSA communication ID: 10186380
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides an overview and basic instructions for use of the âDestination to Vehicleâ feature of the Gen 2 Telematics system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186380 at NHTSANHTSA communication ID: 10186379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
Source components: ELECTRICAL SYSTEM.
Source record 10186379 at NHTSANHTSA communication ID: 10186378
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186378 at NHTSANHTSA communication ID: 10186377
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features.
Source components: ELECTRICAL SYSTEM.
Source record 10186377 at NHTSANHTSA communication ID: 10186355
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1α Audio and Navigation Head Units.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186355 at NHTSANHTSA communication ID: 10186348
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide replacement key and immobilizer information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186348 at NHTSANHTSA communication ID: 10185089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10185089 at NHTSANHTSA communication ID: 10185088
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10185088 at NHTSANHTSA communication ID: 10185090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a change made to the wheel lug nuts.
Source components: WHEELS.
Source record 10185090 at NHTSANHTSA communication ID: 10185076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185076 at NHTSANHTSA communication ID: 10185066
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10185066 at NHTSANHTSA communication ID: 10183708
NHTSA source summary · Original PDF not reviewed by Recallfolio
Map update for Harman Gen 3.1 Navigation Equipped Head Units.
Source components: EQUIPMENT.
Source record 10183708 at NHTSANHTSA communication ID: 10183714
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
Source components: POWER TRAIN.
Source record 10183714 at NHTSANHTSA communication ID: 10183691
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10183691 at NHTSANHTSA communication ID: 10182249
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10182249 at NHTSANHTSA communication ID: 10182247
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
Source components: EQUIPMENT.
Source record 10182247 at NHTSANHTSA communication ID: 10182246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10182246 at NHTSANHTSA communication ID: 10182245
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the power window main switches used in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10182245 at NHTSANHTSA communication ID: 10182242
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10182242 at NHTSANHTSA communication ID: 10182222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10182222 at NHTSANHTSA communication ID: 10182214
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.
Source components: ELECTRICAL SYSTEM · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10182214 at NHTSANHTSA communication ID: 10182187
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.
Source components: EQUIPMENT.
Source record 10182187 at NHTSANHTSA communication ID: 10180739
NHTSA source summary · Original PDF not reviewed by Recallfolio
Update your STARLINK Multimedia Software and Navigation Maps.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10180739 at NHTSANHTSA communication ID: 10180738
NHTSA source summary · Original PDF not reviewed by Recallfolio
Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display)
Source components: ELECTRICAL SYSTEM.
Source record 10180738 at NHTSANHTSA communication ID: 10180734
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the rear seat folding center arm rest.
Source components: EQUIPMENT · SEATS.
Source record 10180734 at NHTSANHTSA communication ID: 10180733
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a description of current changes to Service Manuals.
Source components: EQUIPMENT.
Source record 10180733 at NHTSANHTSA communication ID: 10180731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new intake manifold assemblies.
Source components: ENGINE AND ENGINE COOLING.
Source record 10180731 at NHTSANHTSA communication ID: 10179429
NHTSA source summary · Original PDF not reviewed by Recallfolio
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U).
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10179429 at NHTSANHTSA communication ID: 10179426
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
Source components: ELECTRICAL SYSTEM.
Source record 10179426 at NHTSANHTSA communication ID: 10179423
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Source components: ELECTRICAL SYSTEM.
Source record 10179423 at NHTSANHTSA communication ID: 10179419
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.
Source components: STRUCTURE.
Source record 10179419 at NHTSANHTSA communication ID: 10179378
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Service Tools Cross Reference List.
Source components: EQUIPMENT.
Source record 10179378 at NHTSANHTSA communication ID: 10177834
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10177834 at NHTSANHTSA communication ID: 10177833
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177833 at NHTSANHTSA communication ID: 10177820
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service information bulletin provides Telematics system/generation applicability.
Source components: ELECTRICAL SYSTEM.
Source record 10177820 at NHTSANHTSA communication ID: 10177826
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177826 at NHTSANHTSA communication ID: 10177825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE.
Source record 10177825 at NHTSANHTSA communication ID: 10177819
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
Source components: ELECTRICAL SYSTEM.
Source record 10177819 at NHTSANHTSA communication ID: 10177818
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10177818 at NHTSANHTSA communication ID: 10177816
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10177816 at NHTSANHTSA communication ID: 10177072
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.
Source components: STRUCTURE.
Source record 10177072 at NHTSANHTSA communication ID: 10175989
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10175989 at NHTSANHTSA communication ID: 10175984
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle repair program for customers affected by the COVID-19 quarantine.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10175984 at NHTSANHTSA communication ID: 10174543
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Models (Vehicle Cleaning- COVID-19Best Practices)
Source components: EQUIPMENT.
Source record 10174543 at NHTSANHTSA communication ID: 10174537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10174537 at NHTSANHTSA communication ID: 10174536
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10174536 at NHTSANHTSA communication ID: 10174540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10174540 at NHTSANHTSA communication ID: 10174535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru's QMR of the month winner.
Source components: ELECTRICAL SYSTEM.
Source record 10174535 at NHTSANHTSA communication ID: 10174513
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises.
Source components: ELECTRICAL SYSTEM.
Source record 10174513 at NHTSANHTSA communication ID: 10174512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.
Source components: ELECTRICAL SYSTEM.
Source record 10174512 at NHTSANHTSA communication ID: 10173198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
Source record 10173198 at NHTSANHTSA communication ID: 10173181
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid)
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10173181 at NHTSANHTSA communication ID: 10173178
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
Source components: EQUIPMENT · STRUCTURE.
Source record 10173178 at NHTSANHTSA communication ID: 10173128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173128 at NHTSANHTSA communication ID: 10173127
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173127 at NHTSANHTSA communication ID: 10173114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
Source components: ELECTRICAL SYSTEM.
Source record 10173114 at NHTSANHTSA communication ID: 10173109
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:DOOR.
Source record 10173109 at NHTSANHTSA communication ID: 10171925
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171925 at NHTSANHTSA communication ID: 10171950
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171950 at NHTSANHTSA communication ID: 10171944
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171944 at NHTSANHTSA communication ID: 10171939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
Source components: EQUIPMENT.
Source record 10171939 at NHTSANHTSA communication ID: 10171926
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
Source components: POWER TRAIN.
Source record 10171926 at NHTSANHTSA communication ID: 10171932
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171932 at NHTSANHTSA communication ID: 10171918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of reprogramming files to optimize the engineâs electronic control module (ECM). These new files address concerns of the check engine light coming on and setting any of the following DTCs for Air-Fuel Ratio Imbalance: P219C, P219D, P219E or P219F. The ECM parameters for air-fuel (A/F) calculation have been revised.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171918 at NHTSANHTSA communication ID: 10171096
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U).
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171096 at NHTSANHTSA communication ID: 10171095
NHTSA source summary · Original PDF not reviewed by Recallfolio
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171095 at NHTSANHTSA communication ID: 10171090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10171090 at NHTSANHTSA communication ID: 10169851
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
Source components: EQUIPMENT.
Source record 10169851 at NHTSANHTSA communication ID: 10169825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM.
Source record 10169825 at NHTSANHTSA communication ID: 10168637
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168637 at NHTSANHTSA communication ID: 10168571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168571 at NHTSANHTSA communication ID: 10168567
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168567 at NHTSANHTSA communication ID: 10168565
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168565 at NHTSANHTSA communication ID: 10168560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10168560 at NHTSANHTSA communication ID: 10168627
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168627 at NHTSANHTSA communication ID: 10168574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168574 at NHTSANHTSA communication ID: 10168573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10168573 at NHTSANHTSA communication ID: 10168569
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168569 at NHTSANHTSA communication ID: 10168566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168566 at NHTSANHTSA communication ID: 10168563
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168563 at NHTSANHTSA communication ID: 10168562
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168562 at NHTSANHTSA communication ID: 10168623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168623 at NHTSANHTSA communication ID: 10168600
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10168600 at NHTSANHTSA communication ID: 10166921
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly. The changes are as follows: ⢠The CVT oil pan material has been changed from steel to aluminum. ⢠The new aluminum pan has a new, larger diameter drain plug and drain plug gasket. ⢠The new aluminum pan will be sold as a set consisting of: oil pan, drain plug and drain plug gasket. ⢠The bolts used to secure the pan to the case are now a flanged type instead of lock-washer type and are reusable.
Source components: ENGINE AND ENGINE COOLING.
Source record 10166921 at NHTSANHTSA communication ID: 10166918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM.
Source record 10166918 at NHTSANHTSA communication ID: 10166913
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Source components: ELECTRICAL SYSTEM.
Source record 10166913 at NHTSANHTSA communication ID: 10165548
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Source components: ELECTRICAL SYSTEM.
Source record 10165548 at NHTSANHTSA communication ID: 10232535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacement Key and Immobilizer Info
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
Source record 10232535 at NHTSANHTSA communication ID: 10232894
NHTSA source summary · Original PDF not reviewed by Recallfolio
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER.
Source record 10232894 at NHTSANHTSA communication ID: 10233119
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filler Cap Gasket Coming Unseated
Source components: ENGINE AND ENGINE COOLING.
Source record 10233119 at NHTSANHTSA communication ID: 10232869
NHTSA source summary · Original PDF not reviewed by Recallfolio
Puddle Light Recall
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.
Source record 10232869 at NHTSA