The manufacturer’s record · Page 5 of 6
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 530, ordered newest first. Dated records on this page: Jan 7, 2019–Mar 24, 2020.
Back to 2019 Subaru CROSSTREK problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10173181
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid)
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10173181 at NHTSANHTSA communication ID: 10173178
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
Source components: EQUIPMENT · STRUCTURE.
Source record 10173178 at NHTSANHTSA communication ID: 10173127
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173127 at NHTSANHTSA communication ID: 10173114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
Source components: ELECTRICAL SYSTEM.
Source record 10173114 at NHTSANHTSA communication ID: 10173112
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seat Belt Assemblies in certain 2019MY Crosstrek vehicles. WRA-20R has been expired and superseded by recall campaign WRC-20.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS.
Source record 10173112 at NHTSANHTSA communication ID: 10173110
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of cusomer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH rear seat lap-shoulder seatbelt assemblies in certain 2019 MY Crosstrek vehicles. This service program has been expired and superseded by recall campaign WRC-20.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS.
Source record 10173110 at NHTSANHTSA communication ID: 10173109
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:DOOR.
Source record 10173109 at NHTSANHTSA communication ID: 10171925
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171925 at NHTSANHTSA communication ID: 10171945
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfation, Subaru of America, Inc. (SOA) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seatbelt Assemblies in certain 2019 MY Crosstrek vehicles.
Source components: SEAT BELTS.
Source record 10171945 at NHTSANHTSA communication ID: 10171950
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171950 at NHTSANHTSA communication ID: 10171944
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171944 at NHTSANHTSA communication ID: 10171939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
Source components: EQUIPMENT.
Source record 10171939 at NHTSANHTSA communication ID: 10171935
NHTSA source summary · Original PDF not reviewed by Recallfolio
WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan.
Source components: EQUIPMENT.
Source record 10171935 at NHTSANHTSA communication ID: 10171926
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
Source components: POWER TRAIN.
Source record 10171926 at NHTSANHTSA communication ID: 10171932
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171932 at NHTSANHTSA communication ID: 10171924
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10171924 at NHTSANHTSA communication ID: 10171918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of reprogramming files to optimize the engineâs electronic control module (ECM). These new files address concerns of the check engine light coming on and setting any of the following DTCs for Air-Fuel Ratio Imbalance: P219C, P219D, P219E or P219F. The ECM parameters for air-fuel (A/F) calculation have been revised.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171918 at NHTSANHTSA communication ID: 10171867
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING.
Source record 10171867 at NHTSANHTSA communication ID: 10171102
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a slight design change to the surfaces of the charging port (saucer).
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10171102 at NHTSANHTSA communication ID: 10171097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces part number change information for the ignition coils used on the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171097 at NHTSANHTSA communication ID: 10171096
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U).
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171096 at NHTSANHTSA communication ID: 10171095
NHTSA source summary · Original PDF not reviewed by Recallfolio
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171095 at NHTSANHTSA communication ID: 10171083
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FORWARD COLLISION AVOIDANCE.
Source record 10171083 at NHTSANHTSA communication ID: 10171090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10171090 at NHTSANHTSA communication ID: 10169851
NHTSA source summary · Original PDF not reviewed by Recallfolio
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
Source components: EQUIPMENT.
Source record 10169851 at NHTSANHTSA communication ID: 10169848
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM.
Source record 10169848 at NHTSANHTSA communication ID: 10169831
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10169831 at NHTSANHTSA communication ID: 10169882
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin describes a design change made to the exterior âAâ pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. These changes will prevent the upper corner portion from being deformed should the leading edge of the front door contact it during opening and closing.
Source components: STRUCTURE:BODY:DOOR.
Source record 10169882 at NHTSANHTSA communication ID: 10169874
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the fog light cover claws to improve their retention. The height of all 5 retaining claws has been increased by .5 mm as shown in the illustration below.
Source components: EXTERIOR LIGHTING.
Source record 10169874 at NHTSANHTSA communication ID: 10169866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration below) of the grip surface. The new part also enhances parts commonality among models.
Source components: POWER TRAIN.
Source record 10169866 at NHTSANHTSA communication ID: 10169830
NHTSA source summary · Original PDF not reviewed by Recallfolio
New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall. The Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10169830 at NHTSANHTSA communication ID: 10169827
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10169827 at NHTSANHTSA communication ID: 10168631
NHTSA source summary · Original PDF not reviewed by Recallfolio
Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168631 at NHTSANHTSA communication ID: 10168637
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168637 at NHTSANHTSA communication ID: 10168571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168571 at NHTSANHTSA communication ID: 10168567
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168567 at NHTSANHTSA communication ID: 10168565
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168565 at NHTSANHTSA communication ID: 10168560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10168560 at NHTSANHTSA communication ID: 10168627
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168627 at NHTSANHTSA communication ID: 10168574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168574 at NHTSANHTSA communication ID: 10168573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10168573 at NHTSANHTSA communication ID: 10168569
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168569 at NHTSANHTSA communication ID: 10168566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168566 at NHTSANHTSA communication ID: 10168563
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168563 at NHTSANHTSA communication ID: 10168562
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168562 at NHTSANHTSA communication ID: 10168623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168623 at NHTSANHTSA communication ID: 10168622
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168622 at NHTSANHTSA communication ID: 10168610
NHTSA source summary · Original PDF not reviewed by Recallfolio
"On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending."
Source components: ELECTRICAL SYSTEM.
Source record 10168610 at NHTSANHTSA communication ID: 10168600
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10168600 at NHTSANHTSA communication ID: 10166932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10166932 at NHTSANHTSA communication ID: 10166939
NHTSA source summary · Original PDF not reviewed by Recallfolio
The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION · ENGINE AND ENGINE COOLING.
Source record 10166939 at NHTSANHTSA communication ID: 10166916
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: ⢠OLD gas ratio: 94% Argon, 6% Helium ⢠NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.
Source components: AIR BAGS.
Source record 10166916 at NHTSANHTSA communication ID: 10166913
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Source components: ELECTRICAL SYSTEM.
Source record 10166913 at NHTSANHTSA communication ID: 10166902
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
Source components: POWER TRAIN.
Source record 10166902 at NHTSANHTSA communication ID: 10166885
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
Source components: ELECTRICAL SYSTEM.
Source record 10166885 at NHTSANHTSA communication ID: 10166884
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of a new combination meter with revised software.
Source components: ELECTRICAL SYSTEM.
Source record 10166884 at NHTSANHTSA communication ID: 10165552
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
Source components: SERVICE BRAKES, HYDRAULIC · WHEELS.
Source record 10165552 at NHTSANHTSA communication ID: 10165548
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Source components: ELECTRICAL SYSTEM.
Source record 10165548 at NHTSANHTSA communication ID: 10165497
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
Source components: POWER TRAIN.
Source record 10165497 at NHTSANHTSA communication ID: 10165501
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10165501 at NHTSANHTSA communication ID: 10164446
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
Source components: POWER TRAIN.
Source record 10164446 at NHTSANHTSA communication ID: 10164277
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10164277 at NHTSANHTSA communication ID: 10164415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10164415 at NHTSANHTSA communication ID: 10164194
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10164194 at NHTSANHTSA communication ID: 10164188
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. The Crosstrek Hybrid utilizes the same R-134a refrigerant as most all Subaru models built since 1994. While the refrigerant is commonly used, the compressor oil for the Crosstrek Hybrid is a special non-conductive POE electronic compressor oil."
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10164188 at NHTSANHTSA communication ID: 10164189
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. The Crosstrek PHEV utilizes a special battery sensor between the eye terminal end of the cable and the battery post.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10164189 at NHTSANHTSA communication ID: 10163556
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
Source components: STRUCTURE · SUSPENSION.
Source record 10163556 at NHTSANHTSA communication ID: 10163555
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new High-Grade (color) MFD units with optimized software. The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up.
Source components: ELECTRICAL SYSTEM.
Source record 10163555 at NHTSANHTSA communication ID: 10163525
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10163525 at NHTSANHTSA communication ID: 10163521
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
Source components: POWER TRAIN.
Source record 10163521 at NHTSANHTSA communication ID: 10163519
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Source components: ELECTRICAL SYSTEM.
Source record 10163519 at NHTSANHTSA communication ID: 10163017
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Source components: ENGINE.
Source record 10163017 at NHTSANHTSA communication ID: 10163008
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10163008 at NHTSANHTSA communication ID: 10162996
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
Source components: VISIBILITY:GLASS, SIDE/REAR.
Source record 10162996 at NHTSANHTSA communication ID: 10161834
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
Source components: VISIBILITY.
Source record 10161834 at NHTSANHTSA communication ID: 10161832
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
Source components: EQUIPMENT · STRUCTURE.
Source record 10161832 at NHTSANHTSA communication ID: 10161825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
Source components: EQUIPMENT.
Source record 10161825 at NHTSANHTSA communication ID: 10161824
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru Service and Technical Support Line Newletter.
Source components: EQUIPMENT.
Source record 10161824 at NHTSANHTSA communication ID: 10161820
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Source components: EQUIPMENT.
Source record 10161820 at NHTSANHTSA communication ID: 10161819
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
Source components: ENGINE · POWER TRAIN.
Source record 10161819 at NHTSANHTSA communication ID: 10161816
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10161816 at NHTSANHTSA communication ID: 10161813
NHTSA source summary · Original PDF not reviewed by Recallfolio
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
Source components: EQUIPMENT.
Source record 10161813 at NHTSANHTSA communication ID: 10160214
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID · ENGINE.
Source record 10160214 at NHTSANHTSA communication ID: 10160213
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.
Source components: ELECTRICAL SYSTEM.
Source record 10160213 at NHTSANHTSA communication ID: 10160203
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Source components: STEERING.
Source record 10160203 at NHTSANHTSA communication ID: 10160507
NHTSA source summary · Original PDF not reviewed by Recallfolio
Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10160507 at NHTSANHTSA communication ID: 10160501
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10160501 at NHTSANHTSA communication ID: 10160488
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Source components: STEERING · STEERING:GEAR BOX (OTHER THAN RACK AND PINION).
Source record 10160488 at NHTSANHTSA communication ID: 10160496
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10160496 at NHTSANHTSA communication ID: 10160493
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10160493 at NHTSANHTSA communication ID: 10160491
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10160491 at NHTSANHTSA communication ID: 10160490
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10160490 at NHTSANHTSA communication ID: 10160486
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10160486 at NHTSANHTSA communication ID: 10155225
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
Source components: EQUIPMENT.
Source record 10155225 at NHTSANHTSA communication ID: 10155215
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10155215 at NHTSANHTSA communication ID: 10154419
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Source components: SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER.
Source record 10154419 at NHTSANHTSA communication ID: 10154416
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. For 2019MY, this DTC will always be indicated when inspecting for Readiness Codes using the Subaru Select Monitor. It will set because although the ECM?s self-diagnosis function includes the DTC, there is no target value included in the logic to test against. Therefore, the test result is incomplete and the DTC is stored. Even though the DTC is displayed, the system is normal and no attempt should be made to diagnose or repair it. The logic will be changed for 2020MY.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10154416 at NHTSANHTSA communication ID: 10154415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
Source components: EQUIPMENT · STRUCTURE.
Source record 10154415 at NHTSANHTSA communication ID: 10154207
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10154207 at NHTSANHTSA communication ID: 10154205
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Source components: ELECTRICAL SYSTEM.
Source record 10154205 at NHTSA