The manufacturer’s record · Page 4 of 4

2017 Subaru CROSSTREK
Manufacturer communications & TSBs.Page 4

Original record summaries, dates and identifiers for this model-year. Records 301–331 of 331, ordered newest first. Dated records on this page: Feb 19, 2013–Jan 15, 2018.

Back to 2017 Subaru CROSSTREK problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jan 15, 2018Service Bulletin/Repair Instructions

F10-Gen2-NAV-15-

NHTSA communication ID: 10130285

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10130285 at NHTSA
Jan 11, 2018Service Bulletin/Repair Instructions

12-231-18

NHTSA communication ID: 10130277

NHTSA source summary · Original PDF not reviewed by Recallfolio

( 2017-2018MY Impreza - 5 Dr Only)

Source components: STRUCTURE:BODY.

Source record 10130277 at NHTSA
Jan 5, 2018Service Bulletin/Repair Instructions

15-215-18

NHTSA communication ID: 10130280

NHTSA source summary · Original PDF not reviewed by Recallfolio

Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10130280 at NHTSA
Jan 3, 2018Service Bulletin/Repair Instructions

UPDATE - Removal

NHTSA communication ID: 10130287

NHTSA source summary · Original PDF not reviewed by Recallfolio

The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10130287 at NHTSA
Jan 3, 2018Service Bulletin/Repair Instructions

15-205-16R

NHTSA communication ID: 10130278

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10130278 at NHTSA
Dec 22, 2017Service Bulletin/Repair Instructions

f10-audio-navi-d

NHTSA communication ID: 10138770

NHTSA source summary · Original PDF not reviewed by Recallfolio

Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10138770 at NHTSA
Dec 20, 2017Service Bulletin/Repair Instructions

15-199-16R

NHTSA communication ID: 10138774

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138774 at NHTSA
Dec 15, 2017Service Bulletin/Repair Instructions

17-17-13R

NHTSA communication ID: 10138778

NHTSA source summary · Original PDF not reviewed by Recallfolio

NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10138778 at NHTSA
Sep 11, 2017Service Bulletin/Repair Instructions

02-170-17

NHTSA communication ID: 10131632

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

Source components: ENGINE AND ENGINE COOLING.

Source record 10131632 at NHTSA
Sep 6, 2017Service Bulletin/Repair Instructions

10-83-15R

NHTSA communication ID: 10131633

NHTSA source summary · Original PDF not reviewed by Recallfolio

Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10131633 at NHTSA
Aug 16, 2017Service Bulletin/Repair Instructions

15-204-16R

NHTSA communication ID: 10117556

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Source components: EQUIPMENT.

Source record 10117556 at NHTSA
Aug 2, 2017Service Bulletin/Repair Instructions

12-224-17R

NHTSA communication ID: 10117545

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.

Source components: STRUCTURE:BODY:ROOF AND PILLARS.

Source record 10117545 at NHTSA
Jun 28, 2017Service Bulletin/Repair Instructions

07-119-17

NHTSA communication ID: 10117533

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

Source components: EXTERIOR LIGHTING.

Source record 10117533 at NHTSA
Jun 26, 2017Service Bulletin/Repair Instructions

02-166-17R

NHTSA communication ID: 10117528

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

Source components: ENGINE AND ENGINE COOLING.

Source record 10117528 at NHTSA
Jun 22, 2017Service Bulletin/Repair Instructions

07-118-17R

NHTSA communication ID: 10117532

NHTSA source summary · Original PDF not reviewed by Recallfolio

Models with SRVD Only. This bulletin provides revised diagnostic and repair procedures to address DTC B2327 for the Subaru Rear Vehicle Detection (SRVD), Blind-Spot Detection (BSD) and Rear Cross Traffic Alert (RCTA) system on the applicable models listed above. Under very specific (rare) conditions, the radar function of the SRVD system may experience a communication error and cause the SRVD warning lamp to illuminate. In addition, under certain highway driving conditions, an improper signal calculation by the system may cause a Cancel Code B2328 to set which will also cause the SRVD warning lamp to illuminate.

Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.

Source record 10117532 at NHTSA
Jun 15, 2017Service Bulletin/Repair Instructions

02-168-17

NHTSA communication ID: 10117529

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.

Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS.

Source record 10117529 at NHTSA
Apr 25, 2017Service Bulletin/Repair Instructions

15-196-16R

NHTSA communication ID: 10111085

NHTSA source summary · Original PDF not reviewed by Recallfolio

ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.

Source components: ELECTRICAL SYSTEM.

Source record 10111085 at NHTSA
Mar 10, 2017Service Bulletin/Repair Instructions

02-166-17

NHTSA communication ID: 10111074

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

Source components: ENGINE AND ENGINE COOLING.

Source record 10111074 at NHTSA
Mar 2, 2017Service Bulletin/Repair Instructions

15-204-16R

NHTSA communication ID: 10111082

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. CONTENTS Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.

Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.

Source record 10111082 at NHTSA
Dec 16, 2016Service Bulletin/Repair Instructions

09-64-16

NHTSA communication ID: 10111067

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

Source components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY.

Source record 10111067 at NHTSA
Nov 16, 2016Service Bulletin/Repair Instructions

01-168-09R

NHTSA communication ID: 10120997

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

Source components: EQUIPMENT.

Source record 10120997 at NHTSA
Oct 27, 2016Service Bulletin/Repair Instructions

15-204-16

NHTSA communication ID: 10120983

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10120983 at NHTSA
Sep 30, 2016Service Bulletin/Repair Instructions

01-168-09R

NHTSA communication ID: 10131647

NHTSA source summary · Original PDF not reviewed by Recallfolio

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10131647 at NHTSA
Sep 20, 2016Service Bulletin/Repair Instructions

12-207-16

NHTSA communication ID: 10131639

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

Source components: VISIBILITY:GLASS, SIDE/REAR.

Source record 10131639 at NHTSA
Aug 26, 2016Service Bulletin/Repair Instructions

139916R

NHTSA communication ID: 10182596

NHTSA source summary · Original PDF not reviewed by Recallfolio

Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10182596 at NHTSA
Jul 21, 2016Service Bulletin/Repair Instructions

01-174-16

NHTSA communication ID: 10111096

NHTSA source summary · Original PDF not reviewed by Recallfolio

This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.

Source components: EQUIPMENT:ELECTRICAL · VISIBILITY:WINDSHIELD.

Source record 10111096 at NHTSA
May 18, 2016Service Bulletin/Repair Instructions

15-177-14R

NHTSA communication ID: 10139508

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10139508 at NHTSA
Jul 17, 2014Service Bulletin/Repair Instructions

0116809R

NHTSA communication ID: 10232535

NHTSA source summary · Original PDF not reviewed by Recallfolio

Replacement Key and Immobilizer Info

Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.

Source record 10232535 at NHTSA
Mar 7, 2014Service Bulletin/Repair Instructions

Announcements-2

NHTSA communication ID: 10232894

NHTSA source summary · Original PDF not reviewed by Recallfolio

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER.

Source record 10232894 at NHTSA
Apr 25, 2013Service Bulletin/Repair Instructions

0214013

NHTSA communication ID: 10233119

NHTSA source summary · Original PDF not reviewed by Recallfolio

Oil Filler Cap Gasket Coming Unseated

Source components: ENGINE AND ENGINE COOLING.

Source record 10233119 at NHTSA
Feb 19, 2013Service Bulletin/Repair Instructions

WQE41-1

NHTSA communication ID: 10232869

NHTSA source summary · Original PDF not reviewed by Recallfolio

Puddle Light Recall

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.

Source record 10232869 at NHTSA