The vehicle dossier US · 2004
2004 Saab
9-3Problems & recalls
207 distinct owner reports in the NHTSA snapshot. Other components appears in 101 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 207 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
72,250 miles is the median among 170 reports with usable mileage. The middle half spans 49,875–103,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SEAT BELTS:FRONT:RETRACTORCampaign 14V318000
Reported concern
General Motors LLC (GM) is recalling certain model year 2004-2011 Saab 9-3 Convertible vehicles manufactured July 30, 2003, to February 15, 2011. In the affected vehicles, the driver's side front seat belt retractor may break, causing the seat belt webbing not to retract.
Manufacturer’s stated response
GM will notify owners, and dealers will replace the driver's seat belt retractor, free of charge. The recall began on October 6, 2015. Owners may contact Saab customer service at 1-800-955-9007. GM's number for this recall is 14222. Note: Special Coverage 10086 will replace the passenger side seat belt retractor if it fails, free of charge, for the life of the vehicle.
Manufacturer campaign: 14222, 15027
Read campaign 14V318000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 11E009000
Reported concern
TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
Manufacturer’s stated response
TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Read campaign 11E009000 at NHTSASEAT BELTS:FRONT:RETRACTORCampaign 10V043000
Reported concern
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2004 SAAB 9-3 SEDANS. SOME OF THESE VEHICLES WERE PRODUCED WITH FRONT SEAT BELT RETRACTORS THAT, OVER TIME, COULD FAIL TO RETRACT.
Manufacturer’s stated response
DEALERS WILL REPLACE THE DRIVER SIDE RETRACTOR FREE OF CHARGE. IF THE FRONT PASSENGER RETRACTOR WERE TO FAIL TO RETRACT, GM WILL REPLACE THE FRONT PASSENGER RETRACTOR FREE OF CHARGE UNDER A SPECIAL COVERAGE THAT WILL BE RELEASED FOR THE SAME POPULATION FOR 10 YEARS FROM NEW VEHICLE DATE OF SALE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT SAAB AT 1-800-955-9007 OR AT THE OWNER CENTER AT SAABPARTS.COM/US. Note: In June 2014, GM expanded the special coverage from 10 years to be for the lifetime of the vehicle.
Manufacturer campaign: E090273
Read campaign 10V043000 at NHTSASERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 05V236000
Reported concern
CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.
Manufacturer’s stated response
DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Manufacturer campaign: 15019 / 05057
Read campaign 05V236000 at NHTSASEAT BELTS:FRONT:RETRACTORCampaign 04V226000
Reported concern
SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.
Manufacturer’s stated response
DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Manufacturer campaign: 15017
Read campaign 04V226000 at NHTSASEATS:FRONT ASSEMBLY:RECLINERCampaign 03V514000
Reported concern
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." THE BACKREST LOCKING MECHANISM ON SOME FRONT SEATS MAY HAVE BEEN INSTALLED INCORRECTLY.
Manufacturer’s stated response
DEALERS WILL INSPECT THE VEHICLE'S FRONT SEATS TO DETERMINE IF THEY ARE EQUIPPED WITH THE IMPROPERLY INSTALLED COMPONENT. IF EITHER OR BOTH OF THE SEATS HAVE THIS COMPONENT, THEY WILL BE REPLACED. THE DEALER MAY NEED TO ORDER A COMPLETE NEW SEAT OR SEATS (INCLUDING MATCHING UPHOLSTERY) AND THE PARTS MAY TAKE UP TO TWO TO FOUR WEEKS TO ARRIVE. SAAB WILL PROVIDE A RENTAL CAR FOR THE OWNER UNTIL THE NEW SEAT(S) IS (ARE) AVAILABLE AND INSTALLED BY THE DEALER. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2004. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Manufacturer campaign: 15014
Read campaign 03V514000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
82 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11020816 at NHTSAPIT3271PThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested an…NHTSA ID 11007208
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11007208 at NHTSAGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Campaign / software reference: General Communication
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11006621 at NHTSA18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11004557 at NHTSA24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11002312 at NHTSA09-00-89-008GThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.NHTSA ID 11000576
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11000576 at NHTSA10-08-45-001HThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.NHTSA ID 10252735
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 10252735 at NHTSA16-NA-383This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Ti…NHTSA ID 10251890
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10251890 at NHTSA22-NA-074This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.NHTSA ID 10250775
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10250775 at NHTSAPI1394BThis PI bulletin advises the technician on the proper way to install the pistons in an engine.NHTSA ID 10249579
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
Components: ENGINE AND ENGINE COOLING · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10249579 at NHTSA02-08-42-001JThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.NHTSA ID 10249011
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 10249011 at NHTSA03-00-91-001IThis service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.NHTSA ID 10245395
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
Components: ENGINE AND ENGINE COOLING · POWER TRAIN · STEERING · SUSPENSION · WHEELS. Confirm detailed applicability in the original document.
Source record 10245395 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
SEAT BELT RETRACTORPE09048
ODI HAS RECEIVED EIGHT COMPLAINTS OF FRONT SEAT BELT RETRACTORS BREAKING ON MODEL YEAR 2004 SAAB 9-3 VEHICLES.A COMMON FAILURE SCENARIO INVOLVES THE DRIVER HEARING A NOISE AND THE BELT SUDDENLY LOSING TENSION.A NON-FUNCTIONING SEAT BELT INCREASES THE RISK AND SEVERITY OF INJURY IN THE EVENT OF A CRASH. GENERAL MOTORS INITIATED A RECALL IN MAY 2004 (04V226) TO REPLACE BOTH FRONT SEAT BELTS BECAUSE OF A SIMILAR PROBLEM IN 25,355 MODEL YEAR 2003 AND 5,980 MODEL YEAR 2004 SAAB 9-3 SEDANS.THE RETRACTORS CONTAINED AN AUTOMATIC TENSIONING SYSTEM (ATS), A DESIGN FEATURE AND MECHANISM TO ENHANCE OCCUPANT COMFORT BY REDUCING SHOULDER BELT PRESSURE.INVESTIGATION FOUND THAT THE CABLE IN THE ATS MECHANISM WAS DAMAGED DURING THE SUPPLIER'S MANUFACTURING PROCESS.THE FAILURES OCCURRED WHEN THE CABLE BROKE. RECALL 04V226 DID NOT COVER MODEL YEAR 2004 9-3 SEDANS MANUFACTURED AFTER SEPTEMBER 30, 2004, AND BEFORE MAY 10, 2004, WHICH INCORPORATED MODIFIED ATS MANUFACTURING PROCESSES.THE CURRENT INVESTIGATION FINDS THAT THE ATS ON THE DRIVERS' SEATS ON THE POST-RECALL POPULATION IS FAILING PREMATURELY.THIS IS A DIFFERENT PROBLEM THAN THE MANUFACTURING DEFECT THAT LED TO THE ORIGINAL RECALL.GENERAL MOTORS NOW WILL RECALL THE BALANCE OF 2004 SAAB 9-3 SEDAN DRIVER SEATS WITH THE ATS FEATURE.NOT ALL 2004 9-3 SEAT BELT RETRACTORS ARE SUBJECT TO RECALL.THE RETRACTORS ON 9-3 SEDAN PASSENGER SEATS, DUE TO THEIR LESS FREQUENT USE THAN DRIVERS' SEATS, DO NOT HAVE THE SAME RISK OF PREMATURE FAILURE AS THOSE ON THE DRIVERS' SEATS.SAAB WILL REPLACE THE PASSENGER SIDE RETRACTORS FOR 10 YEARS FROM NEW VEHICLE DATE OF SALE UNDER A SPECIAL COVERAGE PROGRAM.MODEL YEAR 2004 9-3 CONVERTIBLES HAVE A DIFFERENT SEAT/SEAT BELT DESIGN AND CONSTRUCTION.SAAB 9-3 VEHICLES MANUFACTURED ON AND AFTER MAY 10, 2004, DO NOT HAVE THE ATS FEATURE AND THEREFORE ARE NOT SUBJECT TO THIS PROBLEM.
Recorded closure: Feb 25, 2010
Campaign reference in the source: 10V043000
Find investigation PE09048Front Suspension Coil Spring FractureEA08026
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
Recorded closure: Jun 4, 2010
Find investigation EA08026FRONT SUSPENSION COIL SPRING FRACTUREPE08051
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Recorded closure: Dec 23, 2008
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