The vehicle dossier US · 2003

2003 Saab
9-3Problems & recalls

212 distinct owner reports in the NHTSA snapshot. Other components appears in 49 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 212 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components49 reports
Electrical system46 reports
Suspension42 reports
Engine39 reports
Transmission & drivetrain32 reports
Fuel system20 reports
Steering18 reports
Air bags15 reports
Brakes14 reports
Body & structure9 reports
Visibility8 reports
See original component labels
ELECTRICAL SYSTEM36
SUSPENSION:FRONT27
POWER TRAIN:AUTOMATIC TRANSMISSION23
ENGINE AND ENGINE COOLING15
ENGINE AND ENGINE COOLING:ENGINE14
AIR BAGS12
STEERING11
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS8
PARKING BRAKE7
EXTERIOR LIGHTING:HEADLIGHTS7
TIRES7
SEAT BELTS7
SERVICE BRAKES, HYDRAULIC7
ENGINE7
VEHICLE SPEED CONTROL5
FUEL SYSTEM, GASOLINE5
SUSPENSION5
POWER TRAIN5
VISIBILITY:SUN/MOON ROOF ASSEMBLY4
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD4
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP3
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE3
SUSPENSION:REAR3
SEAT BELTS:FRONT:RETRACTOR3
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS3
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP3
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.3
UNKNOWN OR OTHER3
ELECTRICAL SYSTEM:IGNITION3
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE2
EXTERIOR LIGHTING2
EQUIPMENT:ELECTRICAL2
SEATS2
STEERING:COLUMN2
ELECTRICAL SYSTEM:WIRING2
EQUIPMENT2
ELECTRICAL SYSTEM:IGNITION:MODULE2
STRUCTURE:BODY:TRUNK LID2
STEERING:ELECTRIC POWER ASSIST SYSTEM2
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS2
STRUCTURE2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP2
STRUCTURE:BODY2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2
STRUCTURE:BODY:DOOR2
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER2
EQUIPMENT:APPLIANCE:AIR CONDITIONER2
FUEL/PROPULSION SYSTEM2
FUEL SYSTEM, OTHER1
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH1
EXTERIOR LIGHTING:BRAKE LIGHTS1
SUSPENSION:REAR:SHOCK ABSORBER1
ENGINE AND ENGINE COOLING:COOLING SYSTEM1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
SERVICE BRAKES, AIR:ANTILOCK1
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH1
STEERING:RACK AND PINION1
TIRES:SIDEWALL1
POWER TRAIN:AXLE ASSEMBLY1
WHEELS:HUB1
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM1
POWER TRAIN:CLUTCH ASSEMBLY1
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
TIRES:TREAD/BELT1
VEHICLE SPEED CONTROL:CRUISE CONTROL1
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT1
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
ELECTRICAL SYSTEM:IGNITION:SWITCH1
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY1
SERVICE BRAKES, AIR:DISC1
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM1
SEAT BELTS:FRONT1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY1
VISIBILITY:GLASS, SIDE/REAR1
ELECTRICAL SYSTEM:HORN1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING1
STEERING:HYDRAULIC POWER ASSIST SYSTEM1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
EXTERIOR LIGHTING:TURN SIGNAL1
AIR BAGS:SIDE/WINDOW1
SUSPENSION:FRONT:STABILIZER BAR1
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS1
WHEELS1
ELECTRONIC STABILITY CONTROL (ESC)1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.

Year filed (last two digits)Latest report: Jan 20, 2021
Mileage, where supplied

49,000 miles is the median among 167 reports with usable mileage. The middle half spans 12,000–73,405 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

5 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Feb 28, 2011 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 11E009000

Reported concern

TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.

Manufacturer’s stated response

TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.

Read campaign 11E009000 at NHTSA
Mar 7, 2007 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 07V087000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.

Manufacturer’s stated response

DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

Manufacturer campaign: 07052

Read campaign 07V087000 at NHTSA
May 19, 2005 Safety recallSERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 05V236000

Reported concern

CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.

Manufacturer’s stated response

DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.

Manufacturer campaign: 15019 / 05057

Read campaign 05V236000 at NHTSA
Oct 20, 2004 Safety recallENGINE AND ENGINE COOLINGCampaign 04V540000

Reported concern

ON CERTAIN PASSENGER VEHICLES, THE ENGINE MANAGEMENT SYSTEM SOFTWARE MAY CAUSE ENGINE HESITATION OR STALLING.

Manufacturer’s stated response

DEALERS WILL UPDATE THE ENGINE MANAGEMENT SYSTEM. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

Manufacturer campaign: CSC15419

Read campaign 04V540000 at NHTSA
May 11, 2004 Safety recallSEAT BELTS:FRONT:RETRACTORCampaign 04V226000

Reported concern

SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.

Manufacturer’s stated response

DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.

Manufacturer campaign: 15017

Read campaign 04V226000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

92 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 18, 2025 Service Bulletin/Repair InstructionsPIP5601CThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.NHTSA ID 11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11020816 at NHTSA
Sep 6, 2024 Service Bulletin/Repair InstructionsPIT3271PThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested an…NHTSA ID 11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11007208 at NHTSA
Aug 26, 2024 Service CampaignGeneral CommunicationVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updatin…NHTSA ID 11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Campaign / software reference: General Communication

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11006621 at NHTSA
Jun 28, 2024 Service Bulletin/Repair Instructions16-NA-383This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier…NHTSA ID 11004761

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE · FUEL/PROPULSION SYSTEM. Confirm detailed applicability in the original document.

Source record 11004761 at NHTSA
Jun 17, 2024 Service Bulletin/Repair Instructions18-NA-099This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.NHTSA ID 11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11004557 at NHTSA
Jun 6, 2024 Service Bulletin/Repair Instructions24-NA-098This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution info…NHTSA ID 11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11002312 at NHTSA
May 7, 2024 Service Bulletin/Repair Instructions09-00-89-008GThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.NHTSA ID 11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11000576 at NHTSA
Mar 28, 2024 Service Bulletin/Repair Instructions10-08-45-001HThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.NHTSA ID 10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 10252735 at NHTSA
Mar 13, 2024 Service Bulletin/Repair Instructions16-NA-383This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Ti…NHTSA ID 10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10251890 at NHTSA
Feb 22, 2024 Service Bulletin/Repair Instructions22-NA-074This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.NHTSA ID 10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.

Source record 10250775 at NHTSA
Jan 12, 2024 Service Bulletin/Repair InstructionsPI1394BThis PI bulletin advises the technician on the proper way to install the pistons in an engine.NHTSA ID 10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

Components: ENGINE AND ENGINE COOLING · POWER TRAIN. Confirm detailed applicability in the original document.

Source record 10249579 at NHTSA
Jan 12, 2024 Service Bulletin/Repair Instructions02-08-42-001JThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.NHTSA ID 10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.

Source record 10249011 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Dec 22, 2008 ClosedFront Suspension Coil Spring FractureEA08026

To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.

Recorded closure: Jun 4, 2010

Find investigation EA08026
Opened Aug 28, 2008 ClosedFRONT SUSPENSION COIL SPRING FRACTUREPE08051

ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.

Recorded closure: Dec 23, 2008

Find investigation PE08051
Opened Mar 19, 2004 ClosedENGINE STALLEA04008

ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.

Recorded closure: Oct 27, 2004

Find investigation EA04008
Opened Dec 30, 2003 ClosedENGINE STALLPE03059

THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.

Recorded closure: Mar 19, 2004

Find investigation PE03059

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