The vehicle dossier US · 2022
2022 Ram
PROMASTERProblems & recalls
64 distinct owner reports in the NHTSA snapshot. Other components appears in 28 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 64 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.
19,051 miles is the median among 8 reports with usable mileage. The middle half spans 9,239–30,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Campaign 25V876000
Reported concern
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Manufacturer’s stated response
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Read campaign 25V876000 at NHTSAENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLYCampaign 25V720000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Manufacturer’s stated response
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Manufacturer campaign: 67C, B3C, C9C
Read campaign 25V720000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V330000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Manufacturer campaign: 40C
Read campaign 25V330000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V436000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Manufacturer campaign: 66B, 79B
Read campaign 24V436000 at NHTSASTRUCTURE:BODY:DOORCampaign 24V416000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Manufacturer’s stated response
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Manufacturer campaign: 53B
Read campaign 24V416000 at NHTSAEXTERIOR LIGHTINGCampaign 24V197000
Reported concern
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Manufacturer’s stated response
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Manufacturer campaign: 21B
Read campaign 24V197000 at NHTSASEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 24V129000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Manufacturer campaign: 02B
Read campaign 24V129000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 22V947000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
Manufacturer campaign: ZC5
Read campaign 22V947000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
239 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
S268A000014Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics ModeNHTSA ID 11034346
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034346 at NHTSAS1623000028 Rev. KOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033975
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033975 at NHTSAS1623000028 REV.JOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033897
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033897 at NHTSAS2408000018 REV.BNew Key Will Not Program, 0x22 Scan Tool ErrorNHTSA ID 11033310
New Key Will Not Program, 0x22 Scan Tool Error
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11033310 at NHTSAS1623000028 REV.IOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033308
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033308 at NHTSA111834SENSOR – KNOCKNHTSA ID 11032865
SENSOR – KNOCK
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032865 at NHTSA111833SENSOR – KNOCKNHTSA ID 11032864
SENSOR – KNOCK
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032864 at NHTSA08-207-26Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigatio…NHTSA ID 11032822
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032822 at NHTSA08-207-26Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigatio…NHTSA ID 11032645
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032645 at NHTSAS2408000018 REV.ANew Key Will Not Program, 0x22 Scan Tool ErrorNHTSA ID 11031468
New Key Will Not Program, 0x22 Scan Tool Error
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11031468 at NHTSAS1623000028 REV.HOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11031241
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031241 at NHTSAS2623000019Water Leak From Roof Area.NHTSA ID 11030431
Water Leak From Roof Area.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11030431 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Loss of Power Steering AssistPE26002
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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