The manufacturer’s record · Page 4 of 4
Original record summaries, dates and identifiers for this model-year. Records 301–329 of 329, ordered newest first. Dated records on this page: Mar 20, 2013–Aug 20, 2015.
Back to 2017 Ram PROMASTER problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10149029
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspection and Return:Brake Rotor-52121050AA
Source components: SERVICE BRAKES, AIR:DISC:ROTOR · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR.
Source record 10149029 at NHTSANHTSA communication ID: 10149020
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10149020 at NHTSANHTSA communication ID: 10149019
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10149019 at NHTSANHTSA communication ID: 10149028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
Source components: STRUCTURE:BODY:DOOR.
Source record 10149028 at NHTSANHTSA communication ID: 10149018
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10149018 at NHTSANHTSA communication ID: 10149027
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspection and Return: Brake Rotor - PN 04779884AC
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR.
Source record 10149027 at NHTSANHTSA communication ID: 10149017
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10149017 at NHTSANHTSA communication ID: 10149016
NHTSA source summary · Original PDF not reviewed by Recallfolio
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10149016 at NHTSANHTSA communication ID: 10149015
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
Source components: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK.
Source record 10149015 at NHTSANHTSA communication ID: 10149026
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspection and Return: Brake Rotor - PN 68188899AA
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR.
Source record 10149026 at NHTSANHTSA communication ID: 10149014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10149014 at NHTSANHTSA communication ID: 10149013
NHTSA source summary · Original PDF not reviewed by Recallfolio
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10149013 at NHTSANHTSA communication ID: 10149025
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspection and Return: Brake Rotor - PN 04779712AA
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR.
Source record 10149025 at NHTSANHTSA communication ID: 10149012
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Source components: POWER TRAIN · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
Source record 10149012 at NHTSANHTSA communication ID: 10149011
NHTSA source summary · Original PDF not reviewed by Recallfolio
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
Source components: ENGINE.
Source record 10149011 at NHTSANHTSA communication ID: 10149010
NHTSA source summary · Original PDF not reviewed by Recallfolio
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10149010 at NHTSANHTSA communication ID: 10149009
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10149009 at NHTSANHTSA communication ID: 10149008
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10149008 at NHTSANHTSA communication ID: 10149007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10149007 at NHTSANHTSA communication ID: 10149024
NHTSA source summary · Original PDF not reviewed by Recallfolio
Return: Molding Kit - Wheel Lip Opening
Source components: EQUIPMENT · WHEELS.
Source record 10149024 at NHTSANHTSA communication ID: 10149006
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY.
Source record 10149006 at NHTSANHTSA communication ID: 10149005
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10149005 at NHTSANHTSA communication ID: 10149004
NHTSA source summary · Original PDF not reviewed by Recallfolio
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10149004 at NHTSANHTSA communication ID: 10149003
NHTSA source summary · Original PDF not reviewed by Recallfolio
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT.
Source record 10149003 at NHTSANHTSA communication ID: 10149002
NHTSA source summary · Original PDF not reviewed by Recallfolio
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Source components: SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10149002 at NHTSANHTSA communication ID: 10149000
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
Source components: SEATS.
Source record 10149000 at NHTSANHTSA communication ID: 10148946
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Operations Newsletter Volume 1, Issue 6
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10148946 at NHTSANHTSA communication ID: 10139680
NHTSA source summary · Original PDF not reviewed by Recallfolio
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
Source components: EQUIPMENT.
Source record 10139680 at NHTSANHTSA communication ID: 10129008
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10129008 at NHTSA