The manufacturer’s record · Page 2 of 2

2011 Nissan MURANO
Manufacturer communications & TSBs.Page 2

Original record summaries, dates and identifiers for this model-year. Records 101–131 of 131, ordered newest first. Dated records on this page: Sep 30, 2010–Aug 27, 2013.

Back to 2011 Nissan MURANO problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Aug 27, 2013Service Bulletin/Repair Instructions

NTB11005D

NHTSA communication ID: 10192234

NHTSA source summary · Original PDF not reviewed by Recallfolio

Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10192234 at NHTSA
Aug 27, 2013Service Bulletin/Repair Instructions

NTB92123D

NHTSA communication ID: 10192233

NHTSA source summary · Original PDF not reviewed by Recallfolio

Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.

Source components: EQUIPMENT · WHEELS.

Source record 10192233 at NHTSA
Aug 26, 2013Service Bulletin/Repair Instructions

NTB13027A

NHTSA communication ID: 10192231

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulleitn for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192231 at NHTSA
Jul 25, 2013Service Bulletin/Repair Instructions

NTB13074

NHTSA communication ID: 10192223

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.

Source record 10192223 at NHTSA
Jul 25, 2013Service Bulletin/Repair Instructions

NTB11103C

NHTSA communication ID: 10192222

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.

Source components: FUEL SYSTEM, GASOLINE.

Source record 10192222 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

NTB04094A

NHTSA communication ID: 10192217

NHTSA source summary · Original PDF not reviewed by Recallfolio

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.

Source components: SERVICE BRAKES · STEERING · WHEELS.

Source record 10192217 at NHTSA
Jul 23, 2013Service Bulletin/Repair Instructions

NTB00033E

NHTSA communication ID: 10192216

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.

Source components: SERVICE BRAKES · STEERING · SUSPENSION · WHEELS.

Source record 10192216 at NHTSA
Jun 7, 2013Service Bulletin/Repair Instructions

NTB98018G

NHTSA communication ID: 10192192

NHTSA source summary · Original PDF not reviewed by Recallfolio

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.

Source components: ELECTRICAL SYSTEM.

Source record 10192192 at NHTSA
May 14, 2013Service Bulletin/Repair Instructions

NTB12060B

NHTSA communication ID: 10192178

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather, Travel Link Weather OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.

Source components: SUSPENSION.

Source record 10192178 at NHTSA
Apr 4, 2013Service Bulletin/Repair Instructions

NTB13039

NHTSA communication ID: 10192158

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION Improper adjustment or operation of the ASCD brake switch can cause the Automatic Speed Control Device (ASCD) to "not set" and/or DTC P0605 (ECM) to store. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM.

Source record 10192158 at NHTSA
Apr 4, 2013Service Bulletin/Repair Instructions

NTB13-039

NHTSA communication ID: 10051768

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. *JS

Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.

Source record 10051768 at NHTSA
Apr 3, 2013Service Bulletin/Repair Instructions

NTB13038

NHTSA communication ID: 10192155

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

Source components: SEAT BELTS · VEHICLE SPEED CONTROL.

Source record 10192155 at NHTSA
Apr 3, 2013Service Bulletin/Repair Instructions

NTB-13-038

NHTSA communication ID: 10051767

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10051767 at NHTSA
Mar 19, 2013Service Bulletin/Repair Instructions

NTB99001A

NHTSA communication ID: 10192145

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

Source components: SUSPENSION.

Source record 10192145 at NHTSA
Feb 15, 2013Service Bulletin/Repair Instructions

NTB11012B

NHTSA communication ID: 10192127

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

Source components: STRUCTURE.

Source record 10192127 at NHTSA
Jan 17, 2013Service Bulletin/Repair Instructions

NTB10125E

NHTSA communication ID: 10192110

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: -- Audio streaming via Bluetooth is "choppy" or "clipped." -- "Calculating Route" takes an extended period of time (2-5 minutes) to complete. -- "Could not find a route" displays when attempting to calculate a route. -- Voice Recognition sequence takes too many steps. -- Voice Recognition has difficulty recognizing voicetags. -- The Navigation system reboots. -- XM NavTraffic is slow to report. -- "Handset Phonebook" access is slow. -- When a hands-free call via Bluetooth is in progress and another call comes in ("call waiting"), there is no function available to answer the incoming call. -- Caller ID is not available when a hands-free call via Bluetooth is in progress and another call comes in. ACTION 1. Perform steps 1-7 of Confirm Navigation Program Version in the Service Procedure to verify whether or not this bulletin applies. 2. If this bulletin applies, load the Reprogramming Software DVD referenced in the Parts Information section. See this bulletin for further detail.

Source components: BACK OVER PREVENTION:SOFTWARE · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10192110 at NHTSA
Dec 21, 2012Service Bulletin/Repair Instructions

NTB11044A

NHTSA communication ID: 10192100

NHTSA source summary · Original PDF not reviewed by Recallfolio

SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

Source components: WHEELS.

Source record 10192100 at NHTSA
Dec 19, 2012Service Bulletin/Repair Instructions

NTB12105A

NHTSA communication ID: 10192096

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, and/or sounds like it is under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10192096 at NHTSA
Dec 19, 2012Service Bulletin/Repair Instructions

NTB12106A

NHTSA communication ID: 10192095

NHTSA source summary · Original PDF not reviewed by Recallfolio

IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, sounds like it is under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. - For Juke, replace the microphone and microphone finisher. See this bulletin for further detail.

Source components: ELECTRICAL SYSTEM.

Source record 10192095 at NHTSA
Sep 25, 2012Service Bulletin/Repair Instructions

NTB-10-102-A

NHTSA communication ID: 10046601

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: BULLETIN REGARDING DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSOR. MODEL 2007-2013 NISSAN. *PE

Source components: SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING.

Source record 10046601 at NHTSA
Aug 27, 2012Service Bulletin/Repair Instructions

NTB-09-019-A

NHTSA communication ID: 10047059

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: RAIN SENSORS MAY OPERATE, INTERMITTENTLY OR UNEXPECTEDLY, WHEN EXHAUST GAS, MOISTURE, FINGERPRINTS, DIRT, OR INSECTS ARE NEAR OR AROUND RAIN SENSORS. NO MODELS OR MODEL YEARS LISTED. *PE

Source components: VISIBILITY/WIPER.

Source record 10047059 at NHTSA
Apr 27, 2012Service Bulletin/Repair Instructions

EL12-015

NHTSA communication ID: 10043942

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: IGNITION SWITCH (PUSH BUTTON) WILL NOT RESPOND. CHECK THE 12V BATTERY STATE OF CHARGE (SOC) AND RECHARGE IF NECESSARY AND REPROGRAM THE BCM. ALSO INCLUDED MODEL ALTIMA COUPE/HYBRID MODEL YEARS 2011-2012; MODEL 370Z COUPE MODEL YEARS 2011-2012; MODEL GT-R MODEL YEAR 2012. *JS

Source components: ELECTRICAL SYSTEM:IGNITION:SWITCH.

Source record 10043942 at NHTSA
Apr 10, 2012Service Bulletin/Repair Instructions

NTB12-035

NHTSA communication ID: 10043950

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: ECM REPLACEMENT PROCEDURES WITH CONSULT III PLUS. APPLIES TO ALL 2004 AND LATER (DOES NOT APPLY TO LEAF/EV) VEHICLES. *JS

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10043950 at NHTSA
Feb 3, 2012Service Bulletin/Repair Instructions

NTB12-009

NHTSA communication ID: 10043735

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY. *KB

Source components: LATCHES/LOCKS/LINKAGES · UNKNOWN OR OTHER.

Source record 10043735 at NHTSA
Jan 9, 2012Service Bulletin/Repair Instructions

NTB-12-004

NHTSA communication ID: 10042847

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: INFORMATION REGARDING THE FRONT DOOR INTERNALS SIDE SATELLITE SENSOR AND PRE EXISTING SIDE AIR BAG SATELLITE SENSOR IN PILLARS IN SOME VEHICLES. *PE

Source components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · STRUCTURE:BODY:DOOR.

Source record 10042847 at NHTSA
Jan 5, 2012Service Bulletin/Repair Instructions

NTB-12-002

NHTSA communication ID: 10043265

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: SOME MODEL YEAR VEHICLES NEED TO HAVE THE ADJUSTMENT BOLTS ON THE SOFT TOP OUTER FLAP ADJUSTED. *PE

Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10043265 at NHTSA
Jan 4, 2012Service Bulletin/Repair Instructions

NTB-12-003

NHTSA communication ID: 10043267

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME MODEL YEAR VEHICLES HAVE ISSUES WITH SOFT TOP ROOF CONDITIONS WHERE BY THERE ARE 5 SEPARATE SERVICE PROCEDURE FOR REPAIRS. *PE

Source components: STRUCTURE:BODY:ROOF AND PILLARS.

Source record 10043267 at NHTSA
Sep 21, 2011Service Bulletin/Repair Instructions

NTB-10-077

NHTSA communication ID: 10042754

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: AFFECTING ALL NISSAN WITH ABS OR ABS/VDC. DEPENDING ON THE VEHICLES, THERE WOULD BE NOISE COMING FROM THE ENGINE, SUCH AS CLICKING, CLUNKING, BUZZING THUMPING OR KNOCKING, WHEN IGNITION CYCLE IS OFF AND THEN ON. THE NOISE IS BRIEF AND CAN HAPPEN ON ACCELERATION. *PE

Source components: SERVICE BRAKES, AIR:ANTILOCK.

Source record 10042754 at NHTSA
Feb 25, 2011Service Bulletin/Repair Instructions

NTB-11-017

NHTSA communication ID: 10037980

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: THERE IS A FLUID LEAK FROM THE TRANSFER ASSEMBLY. 2009-2011 MURANO. *RM

Source components: ENGINE AND ENGINE COOLING:ENGINE.

Source record 10037980 at NHTSA
Jan 14, 2011Service Bulletin/Repair Instructions

NTB-11-005

NHTSA communication ID: 10035684

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: NAVIGATION MAP DATA UPDATE MATRIX. AFFECTING ALL VEHICLES 2003-11 EXCEPT LEAF, EQUIPPED WITH NAVIGATION SYSTEM. CUSTOMER IS MAILED UPDATE DISC(S) OR SD CARD AND INSTALLS DATA; DEALERSHIP IS MAILED UPDATE DISC(S) AND THE DEALERSHIP INSTALLS DATA WHEN VEHICLE IS BROUGHT IN. *PE

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10035684 at NHTSA
Sep 30, 2010Service Bulletin/Repair Instructions

NTB-09-101

NHTSA communication ID: 10031305

NHTSA source summary · Original PDF not reviewed by Recallfolio

NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10031305 at NHTSA